92 Yammer Jobs - Page 3

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: SM Application Portfolio and Configuration Management Process Analyst Job Summary: The Application Portfolio and Configuration Management Process Analyst is responsible for performing configuration management activities including tracking compliance, resolving data discrepancies within APM (Application Portfolio Management) and CMDB (Configuration Management Database) and other data repository tools, completing defined tasks with regard to creation of configuration plans, project intake, documentation updates and audit activities. Additionally, the role helps ensure that the mechanics of the processes are monitored, followed as specified and that the organization is in compliance with it. The role also assists Process Owners by providing reporting and analysis of process operations with a goal toward improving efficiencies and costs. The role will also assist with completion of routine work requests associated with the processes and identification of the areas for improvements. Essential Functions of the Job: Define, implement, communicate Application Portfolio and Configuration Management process Gather and process a data to identify process performance areas and measurements Identify process gaps, propose corrective actions and remediation plans, address defects to appropriate teams for resolution Propose and develop solutions based on the business requirements of different users in the enterprise Identify areas for continuous process improvement and help develop strategies to enhance the process based on customer feedback and requirements Assist with designing workflows and process strategies to improve overall business performance Preparation and publishment of a regular data audit reports to APM, CMDB stakeholders with quality rules and KPIs Assist with defining business requirements Contribute to product management, propose tool enhancements and developments based on business requirements, support testing Work collaboratively with external teams/ individuals to get data issues addressed and resolved Application Portfolio and Configuration process documentation maintenance, review and updates Use own experience to drive process initiatives following industry best practices and tools Analytical/Decision Making Responsibilities: Monitors/analyzes configuration data and compliance activities to identify trends, discover anomalies, and ensure proper management of the Application Portfolio and Configuration Management process Demonstrates analytical and systematic approach to problem solving Empowered to liaise with other functions in IT Services to establish quality improvement in managed processes Ability to clearly and accurately document tasks Demonstrates the ability to follow documented steps within the procedure documentation Encouraged to question management in the suitability of tasks assigned, when direct conflict between those tasks and other tasks/goals show potential conflict. Demonstrates an understanding of urgency, timelines, and questions items delegated to them not fully understood at the time of delegation Determines when to escalate to management as opposed to following scripted procedures, depending on the seriousness of the anomaly Knowledge and Skills Requirements: Demonstrates a fundamental knowledge of Application Portfolio and Configuration Management process principles and how it interacts with other processes/ services in the enterprise Good knowledge and understanding of APM, CMDB with a practical application Proven experience on working with data repository, data reconciliation, clean-ups, deep dive analysis Understanding of ServiceNow APM, CMDB data model, discovery tools, integrated data feeds etc Well-rounded knowledge of ITIL Service Lifecycles and Service Management Processes (like Change, Incident, Problem) Basic knowledge of IT Operations, Applications, Systems and Infrastructure Ability to work autonomously as well as within a team environment where necessary Demonstrate practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to manage activities and discussions. Fluent English language skills (verbal and written) Experience working in a global environment and virtual teams across the enterprise Strong analytical skills, problem solving and communication Supervision Responsibilities: Works under direct supervision but is expected to work autonomously; specific instructions are usually provided, and work is reviewed at frequent milestones; determines when problems should be escalated to a higher level; there is an expectation that this individual will also be able to work under own initiative to achieve agreed goals; there are no direct reports to this role. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. Job Requirements: Education: Graduated a College/University in related technology field (Computer, Engineering, Science subjects etc). Experience: Demonstrated 5-8 years’ experience in a Configuration Management role within IT Service Management or equivalent job experience. ServiceNow platform and products – practical usage highly recommended. Certification Requirements: ITIL best practices with V3/V4 certifications, Microsoft Office products, data analytics tools, Agile etc EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Location/s: Mumbai Relocation supported: Within country; Not supported, but internal applications are welcome Roles & Responsibilities We are seeking a Learning & Development Specialist to join our North America team. A passionate individual who thrives on creating meaningful learning experiences that uplift people, strengthen teams, and drive positive change. This is your opportunity to be part of a collaborative, caring, and forward-thinking environment where your contributions matter and your growth is celebrated. Responsibilities Working in tandem with the wider North America learning and development team and maintaining open lines of communication, the L&D Specialist will be responsible for: Coordinating the set-up of training sessions in our learning management system (SAP/Connected Learning) Acting in the Producer’s role of learning sessions in Teams Posting pre-approved announcements and other L&D communications through Compass (our intranet), Teams, Yammer, and email Participating in process improvement discussions Inviting, tracking and ensuring attendance of learning experiences Performing miscellaneous administrative tasks and ad hoc assignments as required Monitoring completion of applicable eLearning courses Facilitate a schedule of learning events across each year of the programme Evaluate informal and formal training feedback to revise and maintain training Maintaining required communications related to learning initiatives and maintaining a comprehensive SharePoint site Provide timely and informative reports regarding training completion, budget spend, feedback, Connected conversations and ROI Candidate Specification We’re looking for someone who is not only capable but also deeply committed to people development: Bachelor’s degree in human resources. business administration or relatable discipline Previous experience in Learning & development function in an administrative role Exceptional communication skills in English – spoken and written Demonstrate creativity, initiative, adaptability and diversity awareness. Fast learner with an outgoing personality Capable of building a network within the company Excellent communication and personality Working hours must be flexible to ensure collaboration with North America which includes accommodating eastern time (EST or EDT) and pacific time (PST or PDT). Development requirements: To demonstrate progressive proficiency and ability to deliver and facilitate training Develop one’s own knowledge of evaluation of training methodology Research industry best practice approaches for innovations in learning If you’re passionate about learning, driven by purpose, and eager to grow in a supportive and inclusive environment, we’d love to hear from you. At Mott MacDonald, your story is just beginning—and together, we’ll build a better future. We Can Offer (subject To Company’s Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmen’s compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Location(s): Mumbai, MH, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Human resources and talent acquisition Job Ref: 9129 Recruiter Contact: Supriya Yadavalli Show more Show less

Job Title: Senior Data Scientist Location: Bangalore Job Title: Assistant Manager - Security Engineering Location: UniOps Bangalore About Unilever Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you. About Uniops Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit Background For Unilever to remain competitive in the future, the business needs to continue on the path to become data intelligent. The Data & Analytics team will persevere to make Unilever Data Intelligent, powering key decisions with data, insights, advanced analytics and AI. Our ambition is to enable democratization of data, information and insights as a completely agile organization that builds fantastic careers for our people and is accountable for delivering great work that maximizes impact and delivers growth. This Data & Analytics function endeavours to create clear accountability for all aspects of Data Strategy, Data Management, Information Management, Analytics, and Insights. We are accountable for impact of solutions, maintaining market relevance and minimising unnecessary overlaps in analytics products, ensuring simplicity and that our solutions better meet the needs of our users. We partner with the Digital and Data Legal Counsel to ensure that our Data Defence (Privacy, Governance, Quality, etc) is well structured and sufficiently robust to use data and AI correctly throughout the enterprise. We democratize information across the business, while supporting the culture shift required for data driven decision making. Our Vision Is To Make Unilever Data Intelligent, Partnering With The Business To Power Key Decisions With Data, Advanced Analytics And AI To Accelerate Growth. Our 5 Strategies To Achieve This Are Accelerate & simplify access to relevant data, information and insights Build in-house, leading-edge data, information, insights & analytics capability Lead the data & insights culture and careers to empower employees across Unilever Rapidly embed analytics products, solutions and services to drive growth Advance Information Automation at Scale The Senior Data Scientist is an exciting role in the Data Foundation. This team builds state of the art machine learning algorithms, maximising the impact of analytic solutions in driving enterprise performance. Typical initiatives include optimizing trade promotion investments, accurately forecasting customer demand, using NLP to glean insight on consumer trends from search data, and making individual assortment recommendations for each of the millions of stores that sell Unilever products. Main Purpose Of The Job The Senior Data Scientist improves business performance in the functional area of Unilever they serve, through the application of world class data science capability. They own delivery of data science on moderate projects or specific modules of a major global initiative. Key Accountabilities Interact with relevant teams to identify business challenges where data science can help Apply comprehensive data science knowledge to propose optimal techniques for key business challenges Create detailed data science proposals and project plans, flagging any limitations of proposed solution Design and prototype experimental solutions, particularly machine learning models Design scaled solutions and ensure high quality and timely delivery Facilitate industrialization and ongoing operation of solutions through well organised code, clear documentation and collaboration with ML Ops resources Govern the work of 3rd party vendors where needed to support delivery, while maximising creation of Unilever IP Represent Data Science in cross-functional governance of projects, engaging with stakeholders up to Director level Highlight recent developments in data science capability which could solve additional challenges Lead a team of up 1-2 data scientists / interns, providing career mentorship and line management Provide technical guidance to data scientists across D&A, particularly on the projects you lead Support the growth of D&A’s data science capability by contributing to activities such as tool and vendor selection, best practice definition, recruitment, and creation of training materials Build the reputation of D&A’s data science capability within Unilever and externally, through activities such as community engagement (e.g. Yammer), publications or blogs Provide ad-hoc & immediate support to the business when needed (for example Covid-19 crisis support) Depending on the specific project, the Senior Data Scientist can expect 60-90% of their work to be hands-on prototyping solutions, with the remainder spent planning and designing, overseeing and reviewing work of project staff, interfacing with stakeholders and managing team members. Experience And Qualifications Required Standards of Leadership Required in This Role Personal Mastery (Data-science and advanced analytics) Agility Business acumen Passion for High Performance Key Skills Required Professional Skills Machine learning - Expert Statistical modelling - Expert Forecasting - Expert Optimisation techniques and tools - Fully Operational Python coding - Fully Operational Data science platform tools e.g. MS Azure, Databricks - Fully Operational Deep learning (and applications to NLP & Computer Vision) - Fully Operational Collaborative development using Git repos - Fully Operational Automated Machine Learning platforms - Foundational knowledge While a broad data science technical background is required, the role will benefit from deeper skills (for example graduate studies or prior work experience) in one of the following areas, optimization, simulation, forecasting, natural language processing, computer vision or geospatial analysis. General Skills Project Management - Expert Communication / presentation skills - Expert 3rd party resource management - Expert CPG Industry analytics - Expert Strong communication and stakeholder engagement skills are essential, including the ability to influence peers and senior business stakeholders across Unilever. Relevant Experience Minimum of B.E. in a relevant technical field (e.g. Computer Science, Engineering, Statistics, Operations Research); preferably a postgraduate (Masters or Doctorate) degree At least 4 years building data science solutions to solve business problems, preferably in the CPG industry (less experience may be acceptable if balanced by strong post-grad qualifications) Experience with open source languages (eg. Python) and preferably with distributed computing (PySpark) Experience deploying solutions in a modern cloud-based architecture Experience managing the work of team members and 3rd party resource vendors Experience presenting insights and influencing decisions of senior non-technical stakeholders Key interfaces Internal Unilever operational, marketing, customer development, supply chain, product & finance teams Internal D&A teams (Engagement teams; Data CoE; Solution Factory; BDL Factory; Information Factory; Tech Transformation) Wider Unilever analytics and data science professionals External 3rd party Data Science vendors Universities Industry bodies At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you! Show more Show less

Position Summary Assistant Manager - Deloitte USI BSO – Industry & Client portfolio Management (I&CPM) - Deloitte Support Services India Private Limited The I&CPM closely works with the Industry and Service Line Client Portfolio Management leads from NSE to ensure day to day delivery of our strategic client programmes is consistently and accurately delivered. The team collaborates with the CPM leads, and leaders across industry, service line and other Growth pillars to ensure all client related aspects of our Growth strategy are supported and delivered. The three key pillars of the I&CPM team role are to: Enable and inform the prioritisation of our Firm’s resources Help build and inform the best teams to serve our clients Accelerate and enhance client conversations thereby playing a critical role in supporting the activities and client interactions of our key client service teams, whilst supporting the industry leaders, their executive teams and the industry Clients & Industries teams in executing their client strategies and activities. Work you’ll do The key job responsibilities include the following: Acting as an operational support for several key stakeholders across Alliances, offering crucial services to enable Alliance excellence across Deloitte NSE. Being a hands-on role, the Alliance Specialist excels in proactive alliance support, delivering of strategy and relationship management. The individual will work with senior stakeholders and will be responsible for collecting, analysing and interpreting data sets to help us understand the landscape and designing and managing various pillar workstreams which contribute to the team’s achievements of its strategic objectives. Alliance Operations and Analytical Support Alliance Operations & Enablement: Provide comprehensive operational support to alliance partnerships, including material creation, meeting coordination and facilitation, business plan development support, and project management assistance. Design and create alliance specific material for the stakeholders Session facilitation: Facilitation of meeting and coordination (leadership team, advisory board, QBR and others) Business plan support: Support the development of Business plan for the Alliance team Project support: Project management support and material creation for special projects Communications & Stakeholder Engagement: Develop and execute effective communication strategies, including creating newsletters, presentations, All Hands materials Teams/Yammer posts and online content, to engage stakeholders and promote alliance initiatives Template guidance: Developing, maintaining and guiding the usage of repository of standardized templates. Insights Development and Sales Enablement Insights Development: Conduct research, gather data, and perform analysis to provide insights that support decision-making, competitive positioning, and strategic planning. Pulling competitive and comparative research or analyses (Gartner reports, analyst reports, etc.) & Ad hoc data Analysis. Conduct analysis of market reports, industry trends, and competitor activities to identify opportunities and inform strategic recommendations. Continuously identify opportunities to streamline processes, enhance efficiency, and implement innovative solutions to optimize service delivery. Sales Enablement: Drive sales enablement activities, including Vendor-side deal registration, enablement & Awareness campaigns and the development of sales materials and resources Unlocking the power of the CRM tool to support the reporting and insights, develop and maintains dashboards, determine and drive out best practice Stakeholder Management and Delivery Develop and execute effective communication strategies, including creating newsletters, presentations, and online content, to engage stakeholders and promote alliance initiatives Responsible for the quality of deliverables executed from offshore, escalations, service continuity. Promote best practices and share knowledge among stakeholders both onshore and offshore. Ensure all production is done in compliant with the process guidelines and client specific guidelines. Coordinate with team members (if required by project) and ensure superior product quality and completion of ongoing projects within stipulated timelines. Ensure data confidentiality, integrity, and protection of company's intellectual property. Work Location: Hyderabad Shift Timings: 11 AM to 8 PM The team The Industry & Client portfolio Management (I&CPM) has been set up to create a new offshore capability to support the industry leads and business partners on industry strategy, reporting, planning and client programmes. Qualifications Required: Masters, PGDM / MBAs from Tier 2 institutes 6-10 years of experience in data analysis and insights; business research Strong stakeholder and resource management skills are expected People management experience and strong business development capability with proven track record Should have handled a team of 5-10 people, and exposure to performance management Strong business development capability with proven track record Strong project management and coordination skills to support alliance initiatives, manage timelines, and ensure successful execution Strong understanding of business research methodologies and research databases Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Must demonstrate a methodical, analytical and clear approach to problems Flexibility to manage multiple complex projects in a fast-paced environment Ability to prioritise and manage own workload, escalating to Alliance Specialist Lead Ability to plan individual projects and take ownership of deliverables Ability to gather strategic market intelligence, regular market monitoring, company and competitor intelligence Exceptional attention to detail Excellent Analytical & Data visualisation skills Excellent written and oral communication skills Excellent Design and Outlook capability Understanding of business research methodologies and research databases such as Factiva, OneSource, Bloomberg etc. Master proficiency in MS applications, including PowerPoint, Excel, Word, Outlook Able to work effectively with stakeholders in a matrix and multi-cultural organisation Experience of working with brand guidelines and templates Be organized and structured in the completion of tasks Preferred: Prior experience with Power BI Familiarity with CRM systems and best practices for data management, reporting, and analysis Understanding of the Management Consulting environment (preferably, global/Middle East) Flair for creative problem solving, flexibility to manage multiple projects, and prioritisation Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), Tableau, R, and Python will be added advantage How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301068 Show more Show less

Position Summary Analyst - Deloitte USI BSO – Industry & Client portfolio Management (I&CPM) - Deloitte Support Services India Private Limited The I&CPM closely works with the Industry and Service Line Client Portfolio Management leads from NSE to ensure day to day delivery of our strategic client programmes is consistently and accurately delivered. The team collaborates with the CPM leads, and leaders across industry, service line and other Growth pillars to ensure all client related aspects of our Growth strategy are supported and delivered. The three key pillars of the I&CPM team role are to: Enable and inform the prioritisation of our Firm’s resources Help build and inform the best teams to serve our clients Accelerate and enhance client conversations thereby playing a critical role in supporting the activities and client interactions of our key client service teams, whilst supporting the industry leaders, their executive teams and the industry Clients & Industries teams in executing their client strategies and activities. Work you’ll do The key job responsibilities include the following: Acting as an operational support for several key stakeholders across Alliances, offering crucial services to enable Alliance excellence across Deloitte NSE. Being a hands-on role, the Alliance Specialist excels in proactive alliance support, delivering of strategy and relationship management. The individual will work with senior stakeholders and will be responsible for collecting, analysing and interpreting data sets to help us understand the landscape and designing and managing various pillar workstreams which contribute to the team’s achievements of its strategic objectives. Alliance Operations and Analytical Support Alliance Operations & Enablement: Provide comprehensive operational support to alliance partnerships, including material creation, meeting coordination and facilitation, business plan development support, and project management assistance. Design and create alliance specific material for the stakeholders Material creation & Design: gathering, formatting, proofing and designing materials Session facilitation: Facilitation of meeting and coordination (leadership team, advisory board, QBR and others) Business plan support: Support the development of Business plan for the Alliance team Project support: Project management support and material creation for special projects Communications & Stakeholder Engagement: Develop and execute effective communication strategies, including creating newsletters, presentations, All Hands materials Teams/Yammer posts and online content, to engage stakeholders and promote alliance initiatives Template guidance: Developing, maintaining and guiding the usage of repository of standardized templates. Insights Development and Sales Enablement Insights Development: Conduct research, gather data, and perform analysis to provide insights that support decision-making, competitive positioning, and strategic planning. Pulling competitive and comparative research or analyses (Gartner reports, analyst reports, etc.) & Ad hoc data Analysis. Conduct analysis of market reports, industry trends, and competitor activities to identify opportunities and inform strategic recommendations. Continuously identify opportunities to streamline processes, enhance efficiency, and implement innovative solutions to optimize service delivery. Sales Enablement: Drive sales enablement activities, including Vendor-side deal registration, enablement & Awareness campaigns and the development of sales materials and resources Unlocking the power of the CRM tool to support the reporting and insights, develop and maintains dashboards, determine and drive out best practice Stakeholder Management and Delivery Develop and execute effective communication strategies, including creating newsletters, presentations, and online content, to engage stakeholders and promote alliance initiatives Responsible for the quality of deliverables executed from offshore, escalations, service continuity. Promote best practices and share knowledge among stakeholders both onshore and offshore. Ensure all production is done in compliant with the process guidelines and client specific guidelines. Coordinate with team members (if required by project) and ensure superior product quality and completion of ongoing projects within stipulated timelines. Ensure data confidentiality, integrity, and protection of company's intellectual property. Work Location: Hyderabad Shift Timings: 11 AM to 8 PM The team The Industry & Client portfolio Management (I&CPM) has been set up to create a new offshore capability to support the industry leads and business partners on industry strategy, reporting, planning and client programmes. Qualifications Required: Masters, PGDM / MBAs from Tier 2 institutes Analyst 1-4 years of experience in data analysis and insights; business research Strong stakeholder management skills are expected Strong business development capability with proven track record Strong understanding of business research methodologies and research databases Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Must demonstrate a methodical, analytical and clear approach to problems Flexibility to manage multiple complex projects in a fast-paced environment Ability to prioritise and manage own workload, escalating to Alliance Specialist Lead Ability to plan individual projects and take ownership of deliverables Ability to gather strategic market intelligence, regular market monitoring, company and competitor intelligence Exceptional attention to detail Excellent Analytical & Data visualisation skills Excellent written and oral communication skills Excellent Design and Outlook capability Understanding of business research methodologies and research databases such as Factiva, OneSource, Bloomberg etc. Master proficiency in MS applications, including PowerPoint, Excel, Word, Outlook Able to work effectively with stakeholders in a matrix and multi-cultural organisation Experience of working with brand guidelines and templates Be organized and structured in the completion of tasks Preferred: Prior experience with Power BI Salesforce CRM knowledge (ideally but can be trained) Understanding of the Management Consulting environment (preferably, global/Middle East) Flair for creative problem solving, flexibility to manage multiple projects, and prioritisation Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), Tableau, R, and Python will be added advantage How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301076 Show more Show less

Position Summary Analyst/Senior Analyst - Deloitte USI BSO – Industry & Client portfolio Management (I&CPM) - Deloitte Support Services India Private Limited The I&CPM closely works with the Industry and Service Line Client Portfolio Management leads from NSE to ensure day to day delivery of our strategic client programmes is consistently and accurately delivered. The team collaborates with the CPM leads, and leaders across industry, service line and other Growth pillars to ensure all client related aspects of our Growth strategy are supported and delivered. The three key pillars of the I&CPM team role are to: Enable and inform the prioritisation of our Firm’s resources Help build and inform the best teams to serve our clients Accelerate and enhance client conversations thereby playing a critical role in supporting the activities and client interactions of our key client service teams, whilst supporting the industry leaders, their executive teams and the industry Clients & Industries teams in executing their client strategies and activities. Work you’ll do The key job responsibilities include the following: Acting as an operational support for several key stakeholders across Alliances, offering crucial services to enable Alliance excellence across Deloitte NSE. Being a hands-on role, the Alliance Specialist excels in proactive alliance support, delivering of strategy and relationship management. The individual will work with senior stakeholders and will be responsible for collecting, analysing and interpreting data sets to help us understand the landscape and designing and managing various pillar workstreams which contribute to the team’s achievements of its strategic objectives. Alliance Operations and Analytical Support Alliance Operations & Enablement: Provide comprehensive operational support to alliance partnerships, including material creation, meeting coordination and facilitation, business plan development support, and project management assistance. Design and create alliance specific material for the stakeholders Session facilitation: Facilitation of meeting and coordination (leadership team, advisory board, QBR and others) Business plan support: Support the development of Business plan for the Alliance team Project support: Project management support and material creation for special projects Communications & Stakeholder Engagement: Develop and execute effective communication strategies, including creating newsletters, presentations, All Hands materials Teams/Yammer posts and online content, to engage stakeholders and promote alliance initiatives Template guidance: Developing, maintaining and guiding the usage of repository of standardized templates. Insights Development and Sales Enablement Insights Development: Conduct research, gather data, and perform analysis to provide insights that support decision-making, competitive positioning, and strategic planning. Pulling competitive and comparative research or analyses (Gartner reports, analyst reports, etc.) & Ad hoc data Analysis. Conduct analysis of market reports, industry trends, and competitor activities to identify opportunities and inform strategic recommendations. Continuously identify opportunities to streamline processes, enhance efficiency, and implement innovative solutions to optimize service delivery. Sales Enablement: Drive sales enablement activities, including Vendor-side deal registration, enablement & Awareness campaigns and the development of sales materials and resources Unlocking the power of the CRM tool to support the reporting and insights, develop and maintains dashboards, determine and drive out best practice Stakeholder Management and Delivery Develop and execute effective communication strategies, including creating newsletters, presentations, and online content, to engage stakeholders and promote alliance initiatives Responsible for the quality of deliverables executed from offshore, escalations, service continuity. Promote best practices and share knowledge among stakeholders both onshore and offshore. Ensure all production is done in compliant with the process guidelines and client specific guidelines. Coordinate with team members (if required by project) and ensure superior product quality and completion of ongoing projects within stipulated timelines. Ensure data confidentiality, integrity, and protection of company's intellectual property. Work Location: Hyderabad Shift Timings: 11 AM to 8 PM The team The Industry & Client portfolio Management (I&CPM) has been set up to create a new offshore capability to support the industry leads and business partners on industry strategy, reporting, planning and client programmes. Qualifications Required: Masters, PGDM / MBAs from Tier 2 institutes Analyst (1-4) / Senior Analyst (4-6) years of experience in data analysis and insights; business research Strong stakeholder management skills are expected Strong business development capability with proven track record Strong understanding of business research methodologies and research databases Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Must demonstrate a methodical, analytical and clear approach to problems Flexibility to manage multiple complex projects in a fast-paced environment Ability to prioritise and manage own workload, escalating to Alliance Specialist Lead Ability to plan individual projects and take ownership of deliverables Ability to gather strategic market intelligence, regular market monitoring, company and competitor intelligence Exceptional attention to detail Excellent Analytical & Data visualisation skills Excellent written and oral communication skills Excellent Design and Outlook capability Understanding of business research methodologies and research databases such as Factiva, OneSource, Bloomberg etc. Master proficiency in MS applications, including PowerPoint, Excel, Word, Outlook Able to work effectively with stakeholders in a matrix and multi-cultural organisation Experience of working with brand guidelines and templates Be organized and structured in the completion of tasks Preferred: Prior experience with Power BI Salesforce CRM knowledge (ideally but can be trained) Understanding of the Management Consulting environment (preferably, global/Middle East) Flair for creative problem solving, flexibility to manage multiple projects, and prioritisation Knowledge and working experience in other analysis tools like MS Access, MS Excel (macros), Tableau, R, and Python will be added advantage How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301059 Show more Show less

Company Description At Sphere Global Solutions, we simplify the delivery, adoption, and change management of next-generation technology for enterprise customers. Our innovative solutions help businesses to seamlessly implement new technologies and drive transformation. We are committed to providing exceptional service and supporting our clients through every stage of the technology adoption process. Role Description This is a full-time, on-site role for a Digital Marketing Associate, located in the Mohali district. The Digital Marketing Associate will be responsible for conducting market research, developing and executing marketing campaigns, managing projects, SEO team spporting market reach efforts. Daily tasks include creating marketing materials, analyzing campaign performance, and collaborating with cross-functional teams to achieve business goals. Location-Mohali Qualifications Proficiency in Communication and Marketing skills 06-12 Months experience required. Experience in conducting Market Research Ability to support boosting online presence andnew project handling Strong organizational and project management skills Excellent written and verbal communication skills Ability to work independently and collaborate with a team Experience with digital marketing tools and platforms is a plus Proficiency in Canva, Yammer and MS suite is a must. Bachelor's degree in Marketing, Business, Communications, or related field Immediate joiners preferred. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. .my_style { font-family: Arial !important;font-size: 11pt !important;line-height: 1.3em !important}.my_style h1 { font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style h2{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style p{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}/* This is internal styling */.my_style ul{margin-left: 3em ;font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style ol{margin-left: 3em ;padding-bottom: 0.5em !important;padding-top: 0.5em !important;font-family: Arial !important;font-size: 11pt !important}.my_style ol li {font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important} MS Exchange Administrator Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity Responsible for the support and administration of global Messaging and Directory services infrastructure based primarily but not exhaustively on MS Exchange technologies. This entails utilizing ITIL methodologies, and could include other responsibilities such as vendor management, and infrastructure maintenance, upgrades, migrations, roll out of new technologies/services and documentation and support of same. Knowledge sharing and training of team members. Your key responsibilities Traditional MS Exchange Server Administration and Infrastructure Administration. Office 365 package administration (PowerBi, Power Apps, Yammer, Stream). Active Directory Administration. Possess strong troubleshooting capabilities. Follow ITIL defined processes such as incident, problem and change management that are established within the organization. Participate in project activities where requested relating to migrations, build outs and other infra related areas Responsible for resolution of incidents and problem cases where vendor documentation, base technical skills, and knowledge of environment are sufficient for resolution. Skills and attributes for success To qualify for the role, you must have Analytical ability in supported core technologies for large user bases Sound judgment and tact in decision-making Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed) Strong teaming, organization and time management skills Excellent communication skills - written / verbal skills Cross cultural awareness Knowledge of ITIL method processes Ability to manage strategic vendors like Microsoft support and Microland support. Willingness to share knowledge and should be able to impart classroom / hands on training to others in system Technical skills to include: MS Exchange 2013/2016/2025 server administration Office 365 administration. MS Outlook 2013/2016/2025 Exchange Management tools, including maintenance and monitoring tools. Skilled in supporting Modern Workplace tools and resources. A good understanding of Windows 2008/2012, Active Directory Services, Domain Name System (DNS), IIS configuration and other core network Services related to Exchange Server 2013/2016 Mobility solutions like ActiveSync, Citrix Zen Mobile, Outlook for Mobile (on Exchange) are preferable SCOM Exchange Monitoring skills are preferable. PowerShell Scripting. Working knowledge of M365 services Woking knowledge on Modern Meeting Schedule and Condeco panels Ideally, you’ll also have Experience in managing and supporting large Exchange environments. This involves planning, designing, implementation and setup of Microsoft Exchange infrastructure. Backup, High Availability, Disaster Recovery and Site Resilience Server & SAN sizing, Anti - virus, Anti - spam Gateway solutions (IE: Iron Port and Exchange EOP) Security technologies within Exchange Email Archiving & Retention Setting up / maintaining Remote access tools - OWA, Outlook Anywhere & Activesync etc What we look for Five or more years of hands-on experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2010 or later—with a thorough understanding of its design and architecture. One or more years of hands-on experience with Microsoft Exchange Server —installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture Experience with working in a large global Exchange implementation / Migration project Flexibility to work in night shifts as required What we offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Talent Team sits within our Core Business Services (CBS) function, providing crucial support to EY’s 400,000 employee strong workforce. The team is involved in every stage on the employment cycle; from attracting talent to supporting them on their career journey. Our primary focus is to create an extraordinary place for individuals to create their future and have a challenging and rewarding career however long they choose to stay with us. We do this by collaborating with the business in leveraging our talent, building out an engagement culture, challenging ourselves and focusing on innovation. You can discover where you want to go and seek out the experiences, learnings, skills and relationships that will shape your career and beyond and be inspired by great leaders so you can lead and inspire others throughout your career journey. The opportunity Sitting within the Talent Business Management Office, this dynamic position plays a pivotal role in the management and optimization of our internal Talent SharePoint sites, ensuring they deliver an exceptional user experience for over 400,000 EY users. You will be at the forefront of maintaining high-quality content and seamless access, driving user satisfaction and engagement. Additionally, this role involves crafting and executing communications to the Talent Executive through a variety of internal channels. Your key responsibilities Essential Functions of the Job: The Talent Content & Channels Senior Analyst works closely with Talent functional stakeholders to facilitate the collection, creation and management of creative and inspiring internal content and SharePoint sites. Maintain access control to various channels including SharePoint access control lists, group mailing lists, Viva Engage, Shared mailboxes, etc. Where required, work as an SMR to contribute to Talent projects that have content or communications implications, support the project team in managing downstream implications and impacts of new or changes to existing services. Manage content within several our internal systems such as: SharePoint, SuccessFactors, Unily, and Adobe Experience Manager. Monitor site utilization and adoption through metrics analysis and make recommendations for improvement based on those findings. Identify relevant content for internal SharePoint sites and communications. Work with regional stakeholders where applicable to resolve queries, as well as understand deviations and local practices that will impact global sites and incorporate this insight into deliverables. Manage site development projects working with functional stakeholders and SharePoint site developers. Support content governance structure ensuring ease of navigation and up to date linkage of pages within our systems. Working closely with Talent functions and BMC, support the development and implementation of a range of communication plans and identify appropriate delivery channels including, but not limited to the EY Intranet, Daily News, SailPoint OneAccess, webcasts, shared mailboxes, newsletters and video platforms. Due to global nature of the role; travel and willingness to work alternative hours will be required. Due to global nature of the role; English language skills - excellent written and verbal communication will be required. Analytical/Decision Making Responsibilities: Provide expertise and knowledge in how the Talent function operates. Understand the Talent operating model, especially the organization, people and operations. Review data to interpret performance of content Talent provides to EY and the communications we provide to the Talent Executive. For allocated processes support and implement decisions for defining, delivering and continuously improving the process. Share market insights and review findings with key stakeholders/networks influencing change as required. Work with the Knowledge Content and Channels Lead and other stakeholders to define, capture and sign off requirements for content requests and/or changes to global sites. Supervision Responsibilities: Collaborate with extended teams to ensure effective execution of our content and communication strategy implementation. Work closely with the teams across Business Management Office and wider Talent Functions for implementation of content and communication solutions that support business and functional delivery. Effectiveness in building trust, respect, and cooperation among teams. Work closely with Brand Marketing & Communications and Knowledge management teams to ensure effective enablement of Talent communications and content across all channels. Independently maintain and leverage (when appropriate) an internal network, including effective partnerships with senior stakeholders, across EY practices/departments that will enable personal effectiveness in the position. As the part of the Knowledge content and channels team, proactively participate in meetings, collaborate with core and extended teams to ensure effective execution of Talent agenda and priorities. Skills and attributes for success To qualify for the role you must have Proficient in English at native level; and the ability to convey complex concepts and deliver ideal messaging. Excellent verbal and written communication skills, and experience creating employee communication collateral and content. Knowledge and understanding of EY firm communications channels including EY Intranet, Daily News, SailPoint OneAccess, webcasts, shared mailboxes, newsletters and video platforms. Proactive consulting skills that drive business impact; able to interpret process / service delivery and adoption requirements and, where prioritized, co-create the most relevant & pragmatic approach. Strong proficiency in SharePoint, with the ability to create out of the box modern SharePoint sites, basic pages and manage content, metadata, lists, libraries, etc. Strong Microsoft platform knowledge and skills; MS Teams, Yammer, etc. Strong research and analytical skills to track and interpret data for trending directions and identify potential future options and improvements. Strong attention to detail, exhibiting proactive attitude towards achieving high quality, innovative deliverables within stipulated timelines, while managing competing priorities. Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies. Respected ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment. Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent Executive team, other CBS functions and the firm at-large. Ideally, you’ll also have Proactive consulting skills that drive business impact; able to interpret process / service delivery and adoption requirements and, where prioritized, co-create the most relevant & pragmatic approach. Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent function and the firm at-large. Strong communication skills for sharing thought leadership across EY. Strong organizational skills and attention to detail - the ability to operate within time frames. Strong research skills to track and interpret trending directions and external market perspectives. Ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment. What we look for Proven experience of managing websites in a global setting. Knowledge and understanding of EY firm communications and content channels. Creativity and out-of-the-box thinking in finding new ways of doing things. Demonstrable experience of collaborating with Talent colleagues to understand needs/requirements. Experience of collaborating with global dispersed teams to enhance services, processes, and standards. Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results. Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges. Experience of conducting internal and external research and analysis, providing best practices and insights to drive improvements. Educated to degree level. Higher professional or master’s qualification is preferred, not required. Active membership in related professional bodies or industry groups is preferred, not required. What we offer At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Overview Our training solution, which is designed to meet the learning needs of companies and organizations of all sizes, as well as education providers, libraries, and individual users, helps learners improve their digital and desktop software skills, simply and quickly, whenever and wherever they want. We are looking for motivated and passionate individuals to join our international team of content creators. Come join us on the next stage of the Digital Learning adventure, as we expand our training solution to meet the changing needs of the millions of users worldwide! As part of the content team, you will participate in the development of our Spanish course library. Your responsibilities in this role will include the preparation, recording, and publication of our Productivity and Collaboration Tools training courses in US English, and involvement in the development of associated learning services. Primary Responsibilities Preparation of instructional plans Recording of instructional videos based on Productivity and Collaboration Tools, particularly Edge, Yammer, Office Online, Google Suite and other applications Post-Production of videos using Adobe Premiere Pro, Camtasia, I Show You, or similar video production software Creation of assessment questions to support content Creation of additional assets and resources, such as accessibility assets or course learning aids, to support content Implementation of video edits Publication of courses Skills And Experience English native speaker (REQUIRED) Bachelor’s degree and minimum 5 years of relevant work experience. Excellent, demonstrable training delivery skills Excellent verbal and written communication skills Strong instructional and organizational skills Capable of working independently and in a team Excellent IT and desktop software skills Interest in technology and digital culture More About Skillsoft Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. Show more Show less

Job Description Pfizer’s Chief Digital Office (CDO) leads the transformation of Pfizer into a digital powerhouse that will generate patient superior experiences which results in better health outcomes. The Analytics Experience team, which is part of the Artificial Intelligence, Data and Advanced Analytics (AIDA) organization, is responsible for the creating a seamless experience for analytics experts to harness the potential of big data, machine learning, and interactive analytics through a unified platform across the enterprise – from scientific/clinical to commercial across all Pfizer geographies. Part of the Analytics Experience team are a group of Platform Engineers who are responsible for managing components that form the enterprise analytics platform. The enterprise analytics platform will be the digital engine that brings together investments we have made into a unified experience for colleagues that take us to the next level of value creation. It powers next generation insights by developing enterprise-grade data foundations, allowing data to flow horizontally, enabling a versatile analytics environment, and embedding insights into day-to-day work to create a digital, data-driven culture. In this role, you will act as an experienced engineer for the Data Science platform that serves a diverse group of colleagues – ranging from novice business analysts to expert data scientists – across the enterprise. The role will require the ability to flex between technical engineering of the platform and hands on working knowledge creating data science applications as a user of the platform. You may have a software development background, or an engineering background or you were raised in a modern data analytics culture from the start of your career. You will have the ability to work with technology vendors, support resources, delivery partners, Pfizer stakeholders, and apply emerging and traditional technologies for analytics improvements in support of enterprise analytics platform strategy. Role Responsibilities Support the operations of multiple Dataiku DSS environments globally – and supporting self-service tenants Support the automation of operation, installation, and monitoring of the data science ecosystem components in our infrastructure stack Resolve critical support issues with a high degree of technical complexity. Document knowledge in the form of incident notes, technical articles, and contributions to knowledge bases or forums within specific areas of expertise. Measure and monitor service and support performance and health (SLAs, KPIs, etc.) Perform maintenance activities to ensure high availability Partner with User Success team to maintain key informational content, drive platform adoption, and champion a strong user community Collaborate with engineering and support teams on platform lifecycle management Support change governance and continuous improvement efforts Collaborate with vendors and internal engineering teams on evaluating new technologies, supportability Develop and maintain operational run-books and training curricula for support teams Directly engage and communicate with key business and technical stakeholders Basic Qualifications Bachelor's degree in Computer Science, Statistics, or related field 5+ years of relevant professional experience Experience with engineering or technical role experience, ideally involving a complex and rapidly evolving software/product Comfort working with and reading code. Experience working with at least one type of relational database and SQL. Some experience with big data technologies, such as Hadoop, Spark, or Kubernetes. Some experience with cloud platforms such as AWS, Azure, and GCP. Some experience with python. Grit when faced with technical issues - you don't rest until you understand what is happening and why things are not working. Excellent problem solving and analytical skills with an aptitude for learning new technologies. Strong communication skills and the ability to interface with both technical and non-technical individuals as needed. Hands-on experience and proficiency with DevOps and information tools – e.g., JIRA, Confluence, SharePoint, Yammer, etc. Excellent verbal and written communication skills Preferred Qualifications Familiarity with Ansible and other application deployment tools. Some experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM Some experience debugging networking issues such as DNS resolutions, proxy settings, security groups Some knowledge of data science / machine learning Some knowledge of Java Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Information & Business Tech Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Ernst And Young LLP Job Description Job Title: SM Service Quality Assurance Scope: Permanent Employee Function: (Category for Job Posting) EY Technology Services – ET – Service Management Sub Function: SM Service Quality Assurance Job Summary As part of ET and EYTS the Service Management team, Service Quality Assurance plays a major role in helping deliver EY’s strategic initiatives through continuous improvement and focus on the following objectives. Portfolio Operational Stability Building Continual Improvement Culture Operational Standardization Optimization of business processes. The Service Management (SM) Service Quality Assurance consultant is responsible for overseeing portfolio engagements Portfolios today face numerous challenges, many of which are detrimental to operating efficiently. With the ever-changing market landscape and the emergence of new technologies, Portfolios need to continually evolve. SM Consultants provide their expertise to engage their Stakeholders attain efficiency by mentoring and leading towards creating value, promoting Growth and Stability. Key objectives are: Identify existing problems within a portfolio that may be negatively impacting portfolio’s business. Workshops/Sessions driving impetus toward relevant Change Methodology e.g. Design Thinking, Lean, Agile, Benchmarking workshops etc. Making Inroads on Kaikeku Projects Ensuring strong implementation of Business Relationship Management Constantly Aligning to Market driven Best Practices Results from Quality and Compliance Reviews currently feed into the following metrics reports Roles And Responsibilities Manage end-to-end service management activities for the Portfolio and meet the defined SLA / KPI / Performance targets Communicate with key stakeholders (management, peers, etc) and share important learnings and best practices Manage all aspects of the customer relationship and interface along with the Portfolio lead and BRM lead Provide overall practice guidance to the consultants, portfolios in the areas of Incident, Problem, Service Knowledge, Transition, Service Catalogue, Service Request and Change management SM Portfolio Consultant : The objective is to work closely with portfolio leads and their teams to improve overall service stability through data analysis. This would also mean driving improvement projects for the respective portfolio. Oversee performance of each portfolio, drive management meetings with consultants and project desired output to SM leadership Essential Functions of the Job: 12+ years of experience in Service Management & Quality Management Uses his/her experience to drive initiatives using industry best practices and tools Enforces a measurable level of effectiveness and a culture of continual improvement by enabling portfolios to monitor, measure and review their service management processes and services ISO 20K , Six Sigma Black belt, use of DMAIC to complete improvement projects Quality System Management, ensure the document control procedure is adopted to approve, review and update all changes critical to documents within the scope of QMS Develop, support and implement delivery practices to meet business objectives Maintain ITIL Service Management processesExcellent communication skills (written and oral) including technical aspects of a project, ability to develop usable documentation, results interpretation and business recommendations Strong analytic mindset and logical thinking capability, strong QC mindset , knowledge of Microsoft powerBI Demonstrates consulting, creativity, critical thinking, project planning, and attention to detail capabilities ServiceNow Reporting with solid understanding of ServiceNow data model. Conduct regular, planned review and audit to ensure adherence of defined delivery processes Champion service excellence to improve customer perception Define and rollout a balanced scorecard for the engagements you are aligned to. Analytical/Decision Making Responsibilities: The role is required to demonstrate that you have the practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. The role further requires excellent judgment, tact and decision-making abilities to engage senior business partners at the highest level of the organization in negotiating and resolving issues that may be complex in nature, have a wide and cross border/cross business impact, as well as impact current and emerging risk and compliance mandates. Knowledge and Skills Requirements: Solid interpersonal skills to engage, as a designated thought leader to senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization. Formal materials as well as ideas must be presented clearly and concisely to senior and/or executive management as part of role’s responsibility. The ability to escalate and negotiate complex and conflicting issues, multiple and shifting reporting priorities across a broad spectrum of operating environments and to drive analytical solutions that are both financially sound and operationally feasible. Solid individual skills inclusive of time and project management, escalation and negotiation skills within and between levels of the diverse organization of both cultures and work practices. Strong working knowledge of ServiceNow A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to lead activities and discussions on appropriate knowledge sharing. Supervision Responsibilities: The role is generally assigned staff oversight of the SM Service Assurance and quality Management and SM Portfolio consultant lead and requires seasoned management skills inclusive of hiring staff, setting objectives, reviewing accomplishments, coaching for success and counselling for improvement. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. The role itself is generally guided by the Director of ESM Other Requirements: The role may be one in which the day to day activities will be supervised remotely and across time zones, using telephone, email and instant messaging. As such the role requires the self-direction and basic autonomy as needed in a remote or work from home arrangement. The role may also require the periodic allocation of additional time on the job to guide and manage multiple demands and escalating issues in critical or time sensitive reporting and oversee that report delivery is on time and with high quality. Job Requirements Education: At minimum 3 years of College education or related work experience Experience: Approximately 12+ years of experience in a technology operations role and/or in Quality Management and Service management. Able to exhibit a progression of increasingly complex job responsibilities during the period inclusive of senior staff management. Certification Requirements: ISO 20K, ITIL V3 expert , V4 MP Certification as part of required knowledge of standards and best practices. Good to have Six Sigma Green/Black Belt EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Ernst And Young LLP Job Description Job Title: SM Service Quality Assurance Scope: Permanent Employee Function: (Category for Job Posting) EY Technology Services – ET – Service Management Sub Function: SM Service Quality Assurance Job Summary As part of ET and EYTS the Service Management team, Service Quality Assurance plays a major role in helping deliver EY’s strategic initiatives through continuous improvement and focus on the following objectives. Portfolio Operational Stability Building Continual Improvement Culture Operational Standardization Optimization of business processes. The Service Management (SM) Service Quality Assurance consultant is responsible for overseeing portfolio engagements Portfolios today face numerous challenges, many of which are detrimental to operating efficiently. With the ever-changing market landscape and the emergence of new technologies, Portfolios need to continually evolve. SM Consultants provide their expertise to engage their Stakeholders attain efficiency by mentoring and leading towards creating value, promoting Growth and Stability. Key objectives are: Identify existing problems within a portfolio that may be negatively impacting portfolio’s business. Workshops/Sessions driving impetus toward relevant Change Methodology e.g. Design Thinking, Lean, Agile, Benchmarking workshops etc. Making Inroads on Kaikeku Projects Ensuring strong implementation of Business Relationship Management Constantly Aligning to Market driven Best Practices Results from Quality and Compliance Reviews currently feed into the following metrics reports Roles And Responsibilities Manage end-to-end service management activities for the Portfolio and meet the defined SLA / KPI / Performance targets Communicate with key stakeholders (management, peers, etc) and share important learnings and best practices Manage all aspects of the customer relationship and interface along with the Portfolio lead and BRM lead Provide overall practice guidance to the consultants, portfolios in the areas of Incident, Problem, Service Knowledge, Transition, Service Catalogue, Service Request and Change management SM Portfolio Consultant : The objective is to work closely with portfolio leads and their teams to improve overall service stability through data analysis. This would also mean driving improvement projects for the respective portfolio. Oversee performance of each portfolio, drive management meetings with consultants and project desired output to SM leadership Essential Functions of the Job: 12+ years of experience in Service Management & Quality Management Uses his/her experience to drive initiatives using industry best practices and tools Enforces a measurable level of effectiveness and a culture of continual improvement by enabling portfolios to monitor, measure and review their service management processes and services ISO 20K , Six Sigma Black belt, use of DMAIC to complete improvement projects Quality System Management, ensure the document control procedure is adopted to approve, review and update all changes critical to documents within the scope of QMS Develop, support and implement delivery practices to meet business objectives Maintain ITIL Service Management processesExcellent communication skills (written and oral) including technical aspects of a project, ability to develop usable documentation, results interpretation and business recommendations Strong analytic mindset and logical thinking capability, strong QC mindset , knowledge of Microsoft powerBI Demonstrates consulting, creativity, critical thinking, project planning, and attention to detail capabilities ServiceNow Reporting with solid understanding of ServiceNow data model. Conduct regular, planned review and audit to ensure adherence of defined delivery processes Champion service excellence to improve customer perception Define and rollout a balanced scorecard for the engagements you are aligned to. Analytical/Decision Making Responsibilities: The role is required to demonstrate that you have the practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. The role further requires excellent judgment, tact and decision-making abilities to engage senior business partners at the highest level of the organization in negotiating and resolving issues that may be complex in nature, have a wide and cross border/cross business impact, as well as impact current and emerging risk and compliance mandates. Knowledge and Skills Requirements: Solid interpersonal skills to engage, as a designated thought leader to senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization. Formal materials as well as ideas must be presented clearly and concisely to senior and/or executive management as part of role’s responsibility. The ability to escalate and negotiate complex and conflicting issues, multiple and shifting reporting priorities across a broad spectrum of operating environments and to drive analytical solutions that are both financially sound and operationally feasible. Solid individual skills inclusive of time and project management, escalation and negotiation skills within and between levels of the diverse organization of both cultures and work practices. Strong working knowledge of ServiceNow A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to lead activities and discussions on appropriate knowledge sharing. Supervision Responsibilities: The role is generally assigned staff oversight of the SM Service Assurance and quality Management and SM Portfolio consultant lead and requires seasoned management skills inclusive of hiring staff, setting objectives, reviewing accomplishments, coaching for success and counselling for improvement. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. The role itself is generally guided by the Director of ESM Other Requirements: The role may be one in which the day to day activities will be supervised remotely and across time zones, using telephone, email and instant messaging. As such the role requires the self-direction and basic autonomy as needed in a remote or work from home arrangement. The role may also require the periodic allocation of additional time on the job to guide and manage multiple demands and escalating issues in critical or time sensitive reporting and oversee that report delivery is on time and with high quality. Job Requirements Education: At minimum 3 years of College education or related work experience Experience: Approximately 12+ years of experience in a technology operations role and/or in Quality Management and Service management. Able to exhibit a progression of increasingly complex job responsibilities during the period inclusive of senior staff management. Certification Requirements: ISO 20K, ITIL V3 expert , V4 MP Certification as part of required knowledge of standards and best practices. Good to have Six Sigma Green/Black Belt EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Our Client, a Leading Bank is looking out for a Manager/ AVP - Internal Communications to be based at Mumbai. Position Summary: The Manager / AVP – Internal Communications will be responsible for planning and delivering impactful internal communication strategies that support employee engagement, organizational alignment, and leadership communication. The role acts as a bridge between management and employees, helping to cascade key business messages and nurture a strong corporate culture within the bank. Key Responsibilities: Strategic Planning & Execution • Develop and execute internal communication plans aligned with the bank’s strategic priorities, transformation initiatives, and cultural goals. • Ensure consistent and transparent communication across departments, business units, and employee levels. Leadership & Executive Communication • Craft internal messaging and content for the leadership team, including speeches, town hall scripts, video messages, and Q&A briefs. • Organize and manage leadership visibility initiatives such as CEO updates, executive blogs, and fireside chats. Campaign Development & Delivery • Lead internal communication campaigns to support HR, compliance, operations, and marketing initiatives (e.g., policy changes, CSR programs, DEI, wellness). • Create toolkits, messaging frameworks, and communication cascades for effective rollout across regions or business units. Content Creation & Channel Management • Write, edit, and produce high-quality internal content for intranet, newsletters, internal social platforms, and employee engagement apps. • Maintain and enhance communication platforms, ensuring content is timely, relevant, and engaging. Employee Engagement & Experience • Support the design and execution of employee engagement programs, cultural events, and recognition campaigns. • Collaborate with HR and L&D teams to communicate programs that promote belonging, career growth, and continuous learning. Measurement & Reporting • Track and analyze communication effectiveness using engagement metrics, feedback surveys, and digital analytics. • Provide regular reporting to senior leadership and make data-driven recommendations for improvement. Qualifications: • Bachelor’s or Master’s degree in Communications, Marketing, Journalism, Public Relations, or related field. • 7–12 years of progressive experience in internal or corporate communications, preferably in a bank, financial institution, or regulated corporate environment. Key Skills: • Excellent communication, writing, and storytelling abilities. • Strategic mindset with attention to detail and execution. • Strong stakeholder management and influencing skills. • Proficiency in communication tools such as SharePoint, Microsoft Teams, Yammer, or enterprise intranet platforms. • Ability to manage multiple projects with tight deadlines and cross-functional inputs. Preferred Attributes: • Experience in employee engagement, employer branding, or change communication. • Familiarity with organizational transformation, digital banking, or agile ways of working. • Creative approach with an eye for design, content layout, and visual storytelling. Show more Show less

India - Hyderabad JOB ID: R-216510 ADDITIONAL LOCATIONS: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 04, 2025 CATEGORY: Human Resources HOW MIGHT YOU DEFY IMAGINATION? You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role. Human Resources Senior Associate - Remote Live What you will do Let’s do this. Let’s change the world. In this vital role you will support Amgen’s efforts in driving employee listening programs across the organization and surface the voice and pulse of Amgen staff. Additionally, this role will assist with the integration of MS analytics tools across listening platforms to help understand and illuminate decision making about employee’s experience and well-being across the company. This role works in a global HR Center of Excellence (COE), part of the HR Insights and Analytics team. You will partner with business leaders, managers and HR partners across the globe to ensure our listening strategy is advising key organizational priorities, answering critical organizational questions, addressing employee needs, and adopting new working norms. Responsibilities: Support the design and implementation of core survey programs and ad hoc surveys that address emerging business needs Contribute to the transformation of the employee listening strategy in alignment with organization priorities Respond to data needs, create dashboards, and generate analyses to assess overall listening program impact against key talent indicators Collaborate with IS/Data/Tech teams to support the evolution of the technology and platforms used to build a connected and unified listening strategy Assists with the creation and execution of the overarching change management roadmap and associated activities related to the broader employee listening strategy Coordinate the development and delivery of communications, training materials, tools, and resources for both HR and the broader organization Partner with HRBPs, functional and regional HR and talent leaders, senior business leaders, and other stakeholders to advise and socialize the employee listening program Collaborate with third party vendor partner to configure and manage the listening platform Lead and oversee internal platforms (i.e. SharePoint, Yammer, Outlook Mailbox, etc.) for employee listening resources and communication Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The outstanding professional we seek is a candidate with these qualifications.

Experience : 4 to 7 years Key Responsibilities: Identifying & mapping business processes, eliciting requirements, uncovering areas for improvement, determining key metrics for developing and implementing solutions. Breakdown of the requirement into the relevant system components and write user stories to convey the same to the stakeholders Proactively analyse the end-to-end flow to look for blockers and edge cases that the solution might not currently facilitate Impact analysis on changes made to downstream and upstream systems Interact with all levels of the business community, seeking approval from all stakeholders of the projects Corroborate UX flow with the acceptance criteria to understand the flow and evaluate gaps Provide a walkthrough of system level flows &requirements to the relevant teams with an overall understanding of the architecture. Effectively communicating your insights and plans to cross-functional team members and management. Conducting meetings and presentations to discuss processes and share findings. Documenting and communicating the results of your efforts. Competencies: a. Process Mapping Experience in business process mapping, analysis, and improvement techniques. Understand & analyse complex end-to-end flows from a user as well as data standpoint b. Requirement Gathering & Facilitation Elicit requirements by gaining clear understanding of the need/problem & the desired end state or the As-is and to-be. Facilitate requirement gathering sessions acting as the interface between the various teams to own and manage the entire requirements lifecycle. Ability to progress the analysis and drive decisions to close open issue through discussions with multiple stakeholders. c. Documentation Experience in writing User Stories and producing Business Requirement Documentation Must be strong in translating business requirements to technical resources (internal and external) in supporting the project. Experience using tools that record, track, and manage requirements like tools like Azure DevOps, JIRA. d. Delivery Requirements Ability to understand complex integrated enterprise systems layout. Experience working in Scrum teams, familiar with agile rituals in sprint settings. Constantly anticipate blockers due to functional/ technical limitations and raise it to the relevant stakeholders at an early stage. The candidate is expected to take ownership of the implementation and drive the same by co-ordinating amongst the various stakeholders e. Thought Leadership Strong desire to continually expand knowledge and learn new skills with the intention of sharing knowledge assets to the practice. Conduct market research for various service offerings by analysing various industry reports & product-market trends. Support in the development, research and design of consulting and domain mindshare such as: articles, whitepapers, collateral development, eBooks, infographics, leadership forums, collaboratory sessions, Yammer, etc Desired Qualifications: A bachelor’s degree in Engineering, Business or Commerce and related field preferably with an MBA. A minimum of 3+ years of experience in business analysis preferably in an application development, digital transformation setting. Excellent planning, organizational, and time management skills. A track record of following through on commitments Experience of As Is / To Be analysis, Gap analysis, Requirements elicitation, Workshop facilitation & Business Use case development. Motivated, flexible and with a can-do approach. Good interpersonal skills, confidence, and ability to interact professionally with people at all levels Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,500,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid time off Provident Fund Schedule: Fixed shift Monday to Friday Supplemental Pay: Shift allowance Work Location: In person

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Talent Team sits within our Core Business Services (CBS) function, providing crucial support to EY’s 400,000 employee strong workforce. The team is involved in every stage on the employment cycle; from attracting talent to supporting them on their career journey. Our primary focus is to create an extraordinary place for individuals to create their future and have a challenging and rewarding career however long they choose to stay with us. We do this by collaborating with the business in leveraging our talent, building out an engagement culture, challenging ourselves and focusing on innovation. You can discover where you want to go and seek out the experiences, learnings, skills and relationships that will shape your career and beyond and be inspired by great leaders so you can lead and inspire others throughout your career journey. The opportunity Sitting within the Talent Business Management Office, this dynamic position plays a pivotal role in the management and optimization of our internal Talent SharePoint sites, ensuring they deliver an exceptional user experience for over 400,000 EY users. You will be at the forefront of maintaining high-quality content and seamless access, driving user satisfaction and engagement. Additionally, this role involves crafting and executing communications to the Talent Executive through a variety of internal channels. Your Key Responsibilities Essential Functions of the Job: The Talent Content & Channels Senior Analyst works closely with Talent functional stakeholders to facilitate the collection, creation and management of creative and inspiring internal content and SharePoint sites. Maintain access control to various channels including SharePoint access control lists, group mailing lists, Viva Engage, Shared mailboxes, etc Where required, work as an SMR to contribute to Talent projects that have content or communications implications, support the project team in managing downstream implications and impacts of new or changes to existing services. Manage content within several our internal systems such as: SharePoint, SuccessFactors, Unily, and Adobe Experience Manager. Monitor site utilization and adoption through metrics analysis and make recommendations for improvement based on those findings. Identify relevant content for internal SharePoint sites and communications. Work with regional stakeholders where applicable to resolve queries, as well as understand deviations and local practices that will impact global sites and incorporate this insight into deliverables. Manage site development projects working with functional stakeholders and SharePoint site developers. Support content governance structure ensuring ease of navigation and up to date linkage of pages within our systems. Working closely with Talent functions and BMC, support the development and implementation of a range of communication plans and identify appropriate delivery channels including, but not limited to the EY Intranet, Daily News, SailPoint OneAccess, webcasts, shared mailboxes, newsletters and video platforms. Due to global nature of the role; travel and willingness to work alternative hours will be required. Due to global nature of the role; English language skills - excellent written and verbal communication will be required. Analytical/Decision Making Responsibilities: Provide expertise and knowledge in how the Talent function operates. Understand the Talent operating model, especially the organization, people and operations. Review data to interpret performance of content Talent provides to EY and the communications we provide to the Talent Executive. For allocated processes support and implement decisions for defining, delivering and continuously improving the process. Share market insights and review findings with key stakeholders/networks influencing change as required. Work with the Knowledge Content and Channels Lead and other stakeholders to define, capture and sign off requirements for content requests and/or changes to global sites. Supervision Responsibilities: Collaborate with extended teams to ensure effective execution of our content and communication strategy implementation. Work closely with the teams across Business Management Office and wider Talent Functions for implementation of content and communication solutions that support business and functional delivery. Effectiveness in building trust, respect, and cooperation among teams. Work closely with Brand Marketing & Communications and Knowledge management teams to ensure effective enablement of Talent communications and content across all channels. Independently maintain and leverage (when appropriate) an internal network, including effective partnerships with senior stakeholders, across EY practices/departments that will enable personal effectiveness in the position. As the part of the Knowledge content and channels team, proactively participate in meetings, collaborate with core and extended teams to ensure effective execution of Talent agenda and priorities. Skills And Attributes For Success To qualify for the role you must have Proficient in English at native level; and the ability to convey complex concepts and deliver ideal messaging. Excellent verbal and written communication skills, and experience creating employee communication collateral and content. Knowledge and understanding of EY firm communications channels including EY Intranet, Daily News, SailPoint OneAccess, webcasts, shared mailboxes, newsletters and video platforms. Proactive consulting skills that drive business impact; able to interpret process / service delivery and adoption requirements and, where prioritized, co-create the most relevant & pragmatic approach. Strong proficiency in SharePoint, with the ability to create out of the box modern SharePoint sites, basic pages and manage content, metadata, lists, libraries, etc Strong Microsoft platform knowledge and skills; MS Teams, Yammer, etc Strong research and analytical skills to track and interpret data for trending directions and identify potential future options and improvements. Strong attention to detail, exhibiting proactive attitude towards achieving high quality, innovative deliverables within stipulated timelines, while managing competing priorities. Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies. Respected ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment. Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent Executive team, other CBS functions and the firm at-large. Ideally, you’ll also have Proactive consulting skills that drive business impact; able to interpret process / service delivery and adoption requirements and, where prioritized, co-create the most relevant & pragmatic approach. Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent function and the firm at-large. Strong communication skills for sharing thought leadership across EY. Strong organizational skills and attention to detail - the ability to operate within time frames. Strong research skills to track and interpret trending directions and external market perspectives. Ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment. What We Look For Proven experience of managing websites in a global setting. Knowledge and understanding of EY firm communications and content channels. Creativity and out-of-the-box thinking in finding new ways of doing things. Demonstrable experience of collaborating with Talent colleagues to understand needs/requirements. Experience of collaborating with global dispersed teams to enhance services, processes, and standards. Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results. Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges. Experience of conducting internal and external research and analysis, providing best practices and insights to drive improvements. Educated to degree level. Higher professional or master’s qualification is preferred, not required. Active membership in related professional bodies or industry groups is preferred, not required. What We Offer At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

VivaEngage Senior Software Engineer Hyderabad, Telangana, India Date posted Jun 05, 2025 Job number 1828407 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. #VivaEngage Our engineers develop cutting-edge, beautiful UX that seamlessly adapts to various apps and form factors and reaches tens of millions of users. As a Senior Software Engineer , you will develop innovative new features and experiences, run experiments to learn and improve the product, and add core capabilities to our web platform with an eye to performance and accessibility. We are looking for someone who is passionate about delighting users, has an eye for craftsmanship and an opinion about what makes a great user experience. Our stack includes React, Redux, Relay, GraphQL API gateway and Azure Cloud Services. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Strong understanding of modern web tech stack e.g. TypeScript, React, Redux, Webpack, Jest. Deep expertise in web markup including CSS3, HTML5. Strong troubleshooting and performance tuning skills. Holistic understanding of client technology including front-end, API, networking, and the browser itself. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Broad experience across multiple FE technologies. Good understanding of best practices of building cross browser and device independent interfaces. Expertise improving performance (FMP, TTI, bundle size, etc). #VivaEngage Responsibilities Lead the design and development of features and client architecture changes that impact tens of millions of users. Mentor and train other engineers in software best practices and design techniques. Help build and maintain a strong engineering culture. Develop user-facing features and experiences in partnership with design, product, and engineering. Build reusable code and libraries for maintainability and future use. Build responsive, accessible and localized experiences for a diverse user-base. Develop integrations of the Viva Engage client into other M365 apps. Experiment, A/B test key hypothesis to make data driven decisions. Optimize for performance and scalability. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

HOW MIGHT YOU DEFY IMAGINATION? You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role. Human Resources Senior Associate - Remote Live What You Will Do Let’s do this. Let’s change the world. In this vital role you will support Amgen’s efforts in driving employee listening programs across the organization and surface the voice and pulse of Amgen staff. Additionally, this role will assist with the integration of MS analytics tools across listening platforms to help understand and illuminate decision making about employee’s experience and well-being across the company. This role works in a global HR Center of Excellence (COE), part of the HR Insights and Analytics team. You will partner with business leaders, managers and HR partners across the globe to ensure our listening strategy is advising key organizational priorities, answering critical organizational questions, addressing employee needs, and adopting new working norms. Responsibilities: Support the design and implementation of core survey programs and ad hoc surveys that address emerging business needs Contribute to the transformation of the employee listening strategy in alignment with organization priorities Respond to data needs, create dashboards, and generate analyses to assess overall listening program impact against key talent indicators Collaborate with IS/Data/Tech teams to support the evolution of the technology and platforms used to build a connected and unified listening strategy Assists with the creation and execution of the overarching change management roadmap and associated activities related to the broader employee listening strategy Coordinate the development and delivery of communications, training materials, tools, and resources for both HR and the broader organization Partner with HRBPs, functional and regional HR and talent leaders, senior business leaders, and other stakeholders to advise and socialize the employee listening program Collaborate with third party vendor partner to configure and manage the listening platform Lead and oversee internal platforms (i.e. SharePoint, Yammer, Outlook Mailbox, etc.) for employee listening resources and communication Win What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. The outstanding professional we seek is a candidate with these qualifications. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. my_style { font-family: Arial !important;font-size: 11pt !important;line-height:1.3em !important}.my_style h1 { font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style h2{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style p{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}/* This is internal styling */.my_style ul{margin-left:3em ;font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style ol{margin-left:3em ;padding-bottom: 0.5em !important;padding-top: 0.5em !important;font-family: Arial !important;font-size: 11pt !important}.my_style ol li {font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important} MS Exchange Administrator Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity Responsible for the support and administration of global Messaging and Directory services infrastructure based primarily but not exhaustively on MS Exchange technologies. This entails utilizing ITIL methodologies, and could include other responsibilities such as vendor management, and infrastructure maintenance, upgrades, migrations, roll out of new technologies/services and documentation and support of same. Knowledge sharing and training of team members. Your Key Responsibilities Traditional MS Exchange Server Administration and Infrastructure Administration. Office 365 package administration (PowerBi, Power Apps, Yammer, Stream). Active Directory Administration. Possess strong troubleshooting capabilities. Follow ITIL defined processes such as incident, problem and change management that are established within the organization. Participate in project activities where requested relating to migrations, build outs and other infra related areas Responsible for resolution of incidents and problem cases where vendor documentation, base technical skills, and knowledge of environment are sufficient for resolution. Skills And Attributes For Success To qualify for the role, you must have Analytical ability in supported core technologies for large user bases Sound judgment and tact in decision-making Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed) Strong teaming, organization and time management skills Excellent communication skills - written / verbal skills Cross cultural awareness Knowledge of ITIL method processes Ability to manage strategic vendors like Microsoft support and Microland support. Willingness to share knowledge and should be able to impart classroom / hands on training to others in system Technical skills to include: MS Exchange 2013/2016/2025 server administration Office 365 administration. MS Outlook 2013/2016/2025 Exchange Management tools, including maintenance and monitoring tools. Skilled in supporting Modern Workplace tools and resources. A good understanding of Windows 2008/2012, Active Directory Services, Domain Name System (DNS), IIS configuration and other core network Services related to Exchange Server 2013/2016 Mobility solutions like ActiveSync, Citrix Zen Mobile, Outlook for Mobile (on Exchange) are preferable SCOM Exchange Monitoring skills are preferable. PowerShell Scripting. Working knowledge of M365 services Woking knowledge on Modern Meeting Schedule and Condeco panels Ideally, you’ll also have Experience in managing and supporting large Exchange environments. This involves planning, designing, implementation and setup of Microsoft Exchange infrastructure. Backup, High Availability, Disaster Recovery and Site Resilience Server & SAN sizing, Anti - virus, Anti - spam Gateway solutions (IE: Iron Port and Exchange EOP) Security technologies within Exchange Email Archiving & Retention Setting up / maintaining Remote access tools - OWA, Outlook Anywhere & Activesync etc What We Look For Five or more years of hands-on experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2010 or later—with a thorough understanding of its design and architecture. One or more years of hands-on experience with Microsoft Exchange Server —installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture Experience with working in a large global Exchange implementation / Migration project Flexibility to work in night shifts as required What We Offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 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At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. my_style { font-family: Arial !important;font-size: 11pt !important;line-height:1.3em !important}.my_style h1 { font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style h2{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style p{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}/* This is internal styling */.my_style ul{margin-left:3em ;font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style ol{margin-left:3em ;padding-bottom: 0.5em !important;padding-top: 0.5em !important;font-family: Arial !important;font-size: 11pt !important}.my_style ol li {font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important} MS Exchange Administrator Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity Responsible for the support and administration of global Messaging and Directory services infrastructure based primarily but not exhaustively on MS Exchange technologies. This entails utilizing ITIL methodologies, and could include other responsibilities such as vendor management, and infrastructure maintenance, upgrades, migrations, roll out of new technologies/services and documentation and support of same. Knowledge sharing and training of team members. Your Key Responsibilities Traditional MS Exchange Server Administration and Infrastructure Administration. Office 365 package administration (PowerBi, Power Apps, Yammer, Stream). Active Directory Administration. Possess strong troubleshooting capabilities. Follow ITIL defined processes such as incident, problem and change management that are established within the organization. Participate in project activities where requested relating to migrations, build outs and other infra related areas Responsible for resolution of incidents and problem cases where vendor documentation, base technical skills, and knowledge of environment are sufficient for resolution. Skills And Attributes For Success To qualify for the role, you must have Analytical ability in supported core technologies for large user bases Sound judgment and tact in decision-making Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed) Strong teaming, organization and time management skills Excellent communication skills - written / verbal skills Cross cultural awareness Knowledge of ITIL method processes Ability to manage strategic vendors like Microsoft support and Microland support. Willingness to share knowledge and should be able to impart classroom / hands on training to others in system Technical skills to include: MS Exchange 2013/2016/2025 server administration Office 365 administration. MS Outlook 2013/2016/2025 Exchange Management tools, including maintenance and monitoring tools. Skilled in supporting Modern Workplace tools and resources. A good understanding of Windows 2008/2012, Active Directory Services, Domain Name System (DNS), IIS configuration and other core network Services related to Exchange Server 2013/2016 Mobility solutions like ActiveSync, Citrix Zen Mobile, Outlook for Mobile (on Exchange) are preferable SCOM Exchange Monitoring skills are preferable. PowerShell Scripting. Working knowledge of M365 services Woking knowledge on Modern Meeting Schedule and Condeco panels Ideally, you’ll also have Experience in managing and supporting large Exchange environments. This involves planning, designing, implementation and setup of Microsoft Exchange infrastructure. Backup, High Availability, Disaster Recovery and Site Resilience Server & SAN sizing, Anti - virus, Anti - spam Gateway solutions (IE: Iron Port and Exchange EOP) Security technologies within Exchange Email Archiving & Retention Setting up / maintaining Remote access tools - OWA, Outlook Anywhere & Activesync etc What We Look For Five or more years of hands-on experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2010 or later—with a thorough understanding of its design and architecture. One or more years of hands-on experience with Microsoft Exchange Server —installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture Experience with working in a large global Exchange implementation / Migration project Flexibility to work in night shifts as required What We Offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 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At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. my_style { font-family: Arial !important;font-size: 11pt !important;line-height:1.3em !important}.my_style h1 { font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style h2{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style p{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}/* This is internal styling */.my_style ul{margin-left:3em ;font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style ol{margin-left:3em ;padding-bottom: 0.5em !important;padding-top: 0.5em !important;font-family: Arial !important;font-size: 11pt !important}.my_style ol li {font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important} MS Exchange Administrator Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity Responsible for the support and administration of global Messaging and Directory services infrastructure based primarily but not exhaustively on MS Exchange technologies. This entails utilizing ITIL methodologies, and could include other responsibilities such as vendor management, and infrastructure maintenance, upgrades, migrations, roll out of new technologies/services and documentation and support of same. Knowledge sharing and training of team members. Your Key Responsibilities Traditional MS Exchange Server Administration and Infrastructure Administration. Office 365 package administration (PowerBi, Power Apps, Yammer, Stream). Active Directory Administration. Possess strong troubleshooting capabilities. Follow ITIL defined processes such as incident, problem and change management that are established within the organization. Participate in project activities where requested relating to migrations, build outs and other infra related areas Responsible for resolution of incidents and problem cases where vendor documentation, base technical skills, and knowledge of environment are sufficient for resolution. Skills And Attributes For Success To qualify for the role, you must have Analytical ability in supported core technologies for large user bases Sound judgment and tact in decision-making Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed) Strong teaming, organization and time management skills Excellent communication skills - written / verbal skills Cross cultural awareness Knowledge of ITIL method processes Ability to manage strategic vendors like Microsoft support and Microland support. Willingness to share knowledge and should be able to impart classroom / hands on training to others in system Technical skills to include: MS Exchange 2013/2016/2025 server administration Office 365 administration. MS Outlook 2013/2016/2025 Exchange Management tools, including maintenance and monitoring tools. Skilled in supporting Modern Workplace tools and resources. A good understanding of Windows 2008/2012, Active Directory Services, Domain Name System (DNS), IIS configuration and other core network Services related to Exchange Server 2013/2016 Mobility solutions like ActiveSync, Citrix Zen Mobile, Outlook for Mobile (on Exchange) are preferable SCOM Exchange Monitoring skills are preferable. PowerShell Scripting. Working knowledge of M365 services Woking knowledge on Modern Meeting Schedule and Condeco panels Ideally, you’ll also have Experience in managing and supporting large Exchange environments. This involves planning, designing, implementation and setup of Microsoft Exchange infrastructure. Backup, High Availability, Disaster Recovery and Site Resilience Server & SAN sizing, Anti - virus, Anti - spam Gateway solutions (IE: Iron Port and Exchange EOP) Security technologies within Exchange Email Archiving & Retention Setting up / maintaining Remote access tools - OWA, Outlook Anywhere & Activesync etc What We Look For Five or more years of hands-on experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2010 or later—with a thorough understanding of its design and architecture. One or more years of hands-on experience with Microsoft Exchange Server —installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture Experience with working in a large global Exchange implementation / Migration project Flexibility to work in night shifts as required What We Offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 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Job Description Pfizer’s Chief Digital Office (CDO) leads the transformation of Pfizer into a digital powerhouse that will generate patient superior experiences which results in better health outcomes. The Analytics Experience team, which is part of the Artificial Intelligence, Data and Advanced Analytics (AIDA) organization, is responsible for the creating a seamless experience for analytics experts to harness the potential of big data, machine learning, and interactive analytics through a unified platform across the enterprise – from scientific/clinical to commercial across all Pfizer geographies. Part of the Analytics Experience team are a group of Platform Engineers who are responsible for managing components that form the enterprise analytics platform. The enterprise analytics platform will be the digital engine that brings together investments we have made into a unified experience for colleagues that take us to the next level of value creation. It powers next generation insights by developing enterprise-grade data foundations, allowing data to flow horizontally, enabling a versatile analytics environment, and embedding insights into day-to-day work to create a digital, data-driven culture. In this role, you will act as an experienced engineer for the Data Science platform that serves a diverse group of colleagues – ranging from novice business analysts to expert data scientists – across the enterprise. The role will require the ability to flex between technical engineering of the platform and hands on working knowledge creating data science applications as a user of the platform. You may have a software development background, or an engineering background or you were raised in a modern data analytics culture from the start of your career. You will have the ability to work with technology vendors, support resources, delivery partners, Pfizer stakeholders, and apply emerging and traditional technologies for analytics improvements in support of enterprise analytics platform strategy. Role Responsibilities Support the operations of multiple Dataiku DSS environments globally – and supporting self-service tenants Support the automation of operation, installation, and monitoring of the data science ecosystem components in our infrastructure stack Resolve critical support issues with a high degree of technical complexity. Document knowledge in the form of incident notes, technical articles, and contributions to knowledge bases or forums within specific areas of expertise. Measure and monitor service and support performance and health (SLAs, KPIs, etc.) Perform maintenance activities to ensure high availability Partner with User Success team to maintain key informational content, drive platform adoption, and champion a strong user community Collaborate with engineering and support teams on platform lifecycle management Support change governance and continuous improvement efforts Collaborate with vendors and internal engineering teams on evaluating new technologies, supportability Develop and maintain operational run-books and training curricula for support teams Directly engage and communicate with key business and technical stakeholders Basic Qualifications Bachelor's degree in Computer Science, Statistics, or related field 5+ years of relevant professional experience Experience with engineering or technical role experience, ideally involving a complex and rapidly evolving software/product Comfort working with and reading code. Experience working with at least one type of relational database and SQL. Some experience with big data technologies, such as Hadoop, Spark, or Kubernetes. Some experience with cloud platforms such as AWS, Azure, and GCP. Some experience with python. Grit when faced with technical issues - you don't rest until you understand what is happening and why things are not working. Excellent problem solving and analytical skills with an aptitude for learning new technologies. Strong communication skills and the ability to interface with both technical and non-technical individuals as needed. Hands-on experience and proficiency with DevOps and information tools – e.g., JIRA, Confluence, SharePoint, Yammer, etc. Excellent verbal and written communication skills Preferred Qualifications Familiarity with Ansible and other application deployment tools. Some experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM Some experience debugging networking issues such as DNS resolutions, proxy settings, security groups Some knowledge of data science / machine learning Some knowledge of Java Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Information & Business Tech Show more Show less

Principal Software Engineering Manager Hyderabad, Telangana, India Date posted May 20, 2025 Job number 1824747 Work site Microsoft on-site only Travel 0-25 % Role type People Manager Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. #VivaEngage As a backend platform team, our engineers develop the core services that power all Viva Engage experiences. You will collaborate with feature teams to evolve platform capabilities to meet user needs reliably, securely, and ready to scale with our growth. Viva Engage has a plethora of interesting engineering challenges - like supporting large-scale conversations and communities with hundreds of thousands of participants. We deploy new code every day to our tens of millions of users and are constantly innovating to improve the system and deliver a delightful experience. Our stack: Linux on Azure GraphQL API gateway Postgres, CosmosDB, Redis, RabbitMQ Java and Ruby on Rails services, deployed as docker containers Mesos and Kubernetes container orchestration Observability: Grafana metrics, Azure Data Explorer log aggregation React.js. Redux, Relay Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 5+ years of people management experience. Solid track record of hiring, managing and coaching high performing engineering teams. Experience building and shipping production grade products, timely and with high quality. Preferred Qualifications: Solid proficiency in programming languages such as Java, C#, C++, JavaScript. Experience with Azure cloud offerings such as Azure Postgres, Azure Cosmos DB etc.. Excellent communication skills and the ability to effectively collaborate with cross-functional teams, stakeholders, and leadership. Strong problem-solving skills, attention to detail, and a passion for delivering innovative and high-quality software. Analytical skills with systematic and structured approach to software design and a passion for building highly scalable, highly reliable services and E2E scenarios. Ability to communicate technical details clearly and drive complex projects to completion across organizational boundaries. Experience owning 24x7 cloud services available 99.9% or better. #vivaengage Responsibilities As a Principal Engineering Manager, you must have a proven track record leading and managing a team of engineers spanning all aspects of software engineering life cycle and a history of delivering highly available products and services with quality and on schedule. We need someone who is hands-on, detail-oriented, and obsessed with delivering world-class experiences that are performant and built for massive scale in a 24/7 world. The day-to-day responsibilities include a blend of technical, hands-on leadership with strong people management and partnership skills. Responsibilities include: Build, develop, grow and lead a team of high-performing engineers. Scale the Engage platform to achieve projected growth and innovate on features to grow usage and meet user needs. Partner with other Engineering teams, Product, Data Science stakeholders within and beyond our organization to drive strategic decisions and execution excellence, leading to great business impact. Provide oversight, accountability, and leadership for technical architecture and decisions. Oversee timely delivery of high quality solutions to meeting customer needs and product strategy. Foster a culture that drives engineering excellence, guiding and motivating the team to constantly improve reliability, performance, security, stability, component reuse, and overall architecture of our web-based surfaces and the underlying tech-stack. Embody our culture and values. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Technology Consulting - M365 Hyderabad, Telangana, India No longer accepting applications Date posted Aug 08, 2024 Job number 1748565 Work site Up to 50% work from home Travel 25-50 % Role type Individual Contributor Profession Consulting Services Discipline Technology Consulting Employment type Full-Time Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. Industry Solutions (IS) is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world! We are hiring across Hyderabad , Noida and Bangalore. The Modern Work Domain within Industry Solutions helps customers maximize their investment in Microsoft 365 solutions and helps customers in providing productivity solutions on full portfolio of M365 products (Teams, SharePoint, Exchange, Yammer) to help them get work done in a faster, better and predictable way through accelerated implementation and adoption. The Modern Work Practice team is part of Industry Solutions, a global organization of exceptional people who lead and serve our customers and partners as they realize their full potential through software and services. Working at Microsoft We are part of a diverse and multi-cultural team of customer focused and results-driven influencers. With a growth mindset and collaboration at its core, the Industry Solutions Delivery Domain leverages the unique talents and skills of all individuals to drive success and deliver results. This is your opportunity to work and learn with the foremost Microsoft Office 365 experts on a variety of projects, technologies, and geographies. At Microsoft you will be provided with a range of opportunities for professional and personal development across all our technologies and business. As a member of the Microsoft’s Modern Work Domain , you will work on the largest and most complex customer projects across locations that will make a real difference in millions of people’s lives Empower every person and organization on the planet to achieve more . Our mission statement is a commitment to our customers. We deliver on that commitment by striving to create technology that is accessible to everyone. This is what inspires us, drives our work and pushes us to challenge the status quo every day. At Microsoft, we also work to empower our employees, so that they can achieve more. Our leadership is focused on bringing out the best in our people, supporting their goals, and allowing them to find deep meaning in their work. Growth mind-set: At Microsoft, we’re insatiably curious and continuously learning. We lean into uncertainty, take risks and learn fast from our mistakes. We build on each other’s ideas because we are better together. Customer obsessed: We are passionate about helping our customers achieve more. We listen and learn about our customers with a beginner’s mind; bringing solutions that meet their needs and innovation to surprise and delight them. Diversity and inclusion: We don’t just value differences, we seek them out and invite them in. Microsoft is a place where employees can be who they are. As a result, we have better ideas, better products and our customers are better served. One Microsoft: We are a family of individuals united by one mission. We work together, build on each other’s ideas and collaborate across boundaries to bring the best of Microsoft to our customers as one. Making a difference: We stand in awe of what human’s dare to achieve and we are motivated every day to empower billions of people to achieve more through our technology and innovation. Our employees harness the power to build on the company’s far-reaching momentum and are driven to change the world. We are committed to reinvent business processes and productivity, build the intelligent cloud platform and create more personal computing. These three goals are interconnected; allowing us to attract, develop and retain the best talent to be more innovative in the products and services we develop, in the way we solve problems, and in the way, we serve the needs of an increasingly global and diverse customer and partner base. Qualifications 10+ years of experience in IT consulting, infrastructure Implementation for enterprise class environments engaging Multi Domain, Multi-Tenant Infrastructure. Excellent understanding of Cloud Technologies (SAAS, PAAS & IAAS) with deep understanding of Public and private cloud. Understanding of Migration toolset – MRS, Quest, Bit Titan to drive migration strategies with Business. Basis Understanding on Subscription model & Services offered in M365 Tech Stack Expertise in at least 1-2 Tech Stacks - SharePoint & One Drive, Exchange, Teams, Purview DLP Understanding of Client Connectivity, Authentication & Authorization, Entra ID Framework , Active Directory Deep knowledge of subscriptions to build Enterprise scale end-to-end solutions on Microsoft 365 (E5) security components such as Microsoft Defender Advanced Threat Protection (ATP), Azure Advanced Threat Protection, Microsoft Endpoint Data Loss Prevention, Microsoft Information Protection, Microsoft Office 365 Advanced Threat Protection, advanced e-discovery etc., Understanding to build Enterprise scale end-to-end solutions for data classification, data protection and compliance. Office 365 Security and compliance Auditing and alerting Identity protection and security tools in Entra ID. Azure Active Directory conditional access with office 365 and third-party applications Active Directory Federation Services Office 365 Identity synchronization – planning, design, and deployment of AAD connect service for Office 365 identity management. Planning and deployment of Exchange Hybrid with Office 365. Working experience on Exchange online migrations. Office 365 tenant planning and onboarding, tenant assessment Office 365 Tenant to Tenant Migration Structure Planning Cross Forest Mailbox Migration Windows PowerShell for automation of day to day administrative and Office 365 configuration tasks Basic understanding of Networking, proxy, firewall, bandwidth planning for Office 365 deployment. Office 365 tenant planning and onboarding, tenant assessment Understanding of SPO Basics, Metadata, Content Type , Term Store , Site collection , Site hub , Publishing , Sharing Capabilities & Restricting Content & Search. SPMT & Migration Manager, Content Matrix & Quest ODM MS Teams deployment Qualifications : Must have a degree in Computer Science Engineering or equivalent work experience with over 10+ years of relevant work experience, Experience working in a services organization in a consulting capacity is strongly preferred. Experience working on multi-phase global implementations is preferred. Having Microsoft Certifications on M365 such as MD-100, MD-101, MS-100, MS-101, MS-500, MS-700 is a plus Responsibilities Technical Delivery Participates and leads the gathering of customer requirements and constraints. Engages with Business and drive solution adoption and implementations within complex businesses. Drive Microsoft technology adaptation and collaborate with different entities within Microsoft for successful product fitment. Ensuring Security at the center of the discussion addressing complex business cases. Participates in project planning and contributes to risks, issues, assumptions and dependencies. Communicates the business value of planned technology uses and deployments. Demonstrate exceptional understanding of IT & IT Framework for different businesses covering BFSI, Manufacturing, Health Care / Pharma etc. Contributes to, and delivers against, a Work Breakdown Structure, Defined SoW and plan for agreed deliverables for WW Businesses. Contribute to GTM and Identify Product Fitment , Participate in Compete with 3rd party solutions. Pre-Sales Support Collaborates with internal stakeholders (e.g. Solution Architect, Account Delivery Executive, Pursuit Lead, Sales Solution Specialist) in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). Participate is deal shaping and define Solutions for proposals and SOW. Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Delivery Excellence Lead meetings with customers/partners to understand business needs. Uses business, industry and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engage others appropriately to understand and define customer requirements. Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates to project leads. Generates and delivers Work Breakdown Structure (WBS). Implement solutions and may provide oversight and leadership on workstreams across domains while adhering to Microsoft Services processes. Aligns solutions with the intent of architecture. Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed. Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community. Intellectual Property Management Acts as an ambassador in consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provides feedback on Managed IP for continuous improvement, reports IP gaps, reviews IP to be considered for harvesting and curation and ensures it is logged for consumption. Improves Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback. Engages with Delivery Leads & Solution Architects for refining IP Kits and Creating IP Kits Business Development Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. As appropriate, facilitates other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain. Drives innovation and digital transformation. Ensures the use of existing intellectual property (IP). Readiness Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with domain Chief Technology Officer (CTO). Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies. Operational Excellence Completes operational tasks and readiness and ensures timeliness and accuracy. Follow Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leads as example and guides team members on operational tasks, readiness, and compliance. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. No longer accepting applications