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4.0 - 6.0 years
3 - 5 Lacs
Rohtak, Gurugram, Delhi / NCR
Work from Office
Experience is must in Heavy Commercial vehicle dealership like bus , truks etc. Candidate preferred from Gurugram , Delhi NCR , Rohtak Manage to handle Accidental, Warranty claims etc. Interested candidate can either call or whats app on 9958790008
Posted 1 month ago
12.0 - 20.0 years
35 - 40 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Hybrid
Job Title: General Manager / DGM - Employee Experience Designer Salary : DGM Upto 35 LAC GM Upto 42 LAC Location: Hyderabad / Bengaluru / Delhi Shift : Hybrid Experience: 12+ Years Education: Full-time MBA (HR) from a top-tier institute (BE + MBA preferred) About the Role: Cognizants IOA (Intelligent Operations and Automation) Employee Experience Enterprise Services team is seeking highly skilled and dynamic Employee Experience Designers. This is a strategic role for HR functional experts who are passionate about driving enterprise-wide HR transformation initiatives and enhancing the end-to-end employee experience. You will act as a trusted HR advisor and collaborate with diverse stakeholders to deliver innovative, scalable HR solutions across the Hire to Retire lifecycle. This is an excellent opportunity to work with cross-functional teams, influence business outcomes, and shape future-ready HR operating models. Key Responsibilities: Lead HR transformation initiatives across the employee lifecycle (Hire to Retire), ensuring seamless experiences for recruiters, candidates, employees, managers, and HR teams. Respond to client RFPs/RFIs and design impactful, tailored HR solutions. Conduct deep-dive analyses to identify business challenges and recommend actionable solutions leveraging HR process knowledge, Workday, and domain expertise. Facilitate and lead client workshops and feasibility studies focused on HR process and technology transformation. Collaborate with internal and client teams to design, validate, and implement HR and Employee Experience solutions. Create compelling proposals and client presentations to articulate value propositions. Drive problem-solving and solution design initiatives through intellectual leadership and domain expertise. Monitor HR trends and thought leadership to continuously enhance client engagement and solution offerings. Mandatory Skills & Qualifications: Full-time MBA (HR) from a premier B-school (BE + MBA preferred). 12+ years of total professional experience, with a strong background in HR transformation and consulting. In-depth knowledge of the Hire to Retire process. Hands-on experience with Workday Must Have. Strong understanding of HR operating models, employee experience platforms, and HR technology ecosystems. Proven expertise in designing and delivering Employee Experience solutions Must Have. Excellent communication, stakeholder management, and presentation skills. Strong analytical thinking and problem-solving ability, especially in ambiguous or unstructured environments. Willingness to travel to client locations as needed. Preferred Skills: Experience in HR consulting and large-scale HR project management. Proficiency in business analysis, documentation, and requirements gathering. Exposure to global HR transformation programs. What We Offer: A collaborative, diverse, and inclusive work environment. Exposure to industry-leading tools, clients, and transformation projects. A strong culture of learning, innovation, and growth. Recognition for excellence and performance. HR Executive Manish Chauhan Contact : 9136520859 Mail Id : manish@careerguideline.co.in
Posted 1 month ago
7.0 - 12.0 years
12 - 22 Lacs
Pune, Ahmedabad
Work from Office
Role & responsibilities : Dealership Management : Collaborate with dealerships to improve service standards and operational efficiency. Provide guidance and support to dealership teams for effective customer handling. Workshop Management : Oversee workshop operations to ensure timely and quality service delivery. Optimize service processes for increased efficiency and reduced downtime. Customer Service & Handling : Address customer queries and concerns promptly, ensuring resolution within defined TAT (Turnaround Time). Manage escalated customer complaints related to technical or service issues. After-Sales Service : Monitor and improve aftersales service delivery across dealerships and workshops. Ensure the availability of spare parts and proper maintenance of service standards. Customer Satisfaction : Drive initiatives to enhance customer satisfaction and loyalty. Analyze Customer Satisfaction Index (CSI) scores and develop improvement plans. Technical Issues Resolution : Work with technical teams to diagnose and resolve complex issues affecting customer vehicles. Implement processes to reduce recurring issues and enhance service quality. Stakeholder Collaboration : Act as the liaison between customers, dealerships, and internal teams. Collaborate with cross-functional teams to ensure smooth service operations. Analyze Customer Feedback : Collect and analyze customer feedback using tools and surveys. Identify trends and provide actionable insights to improve products, services, and processes.
Posted 1 month ago
3.0 - 7.0 years
6 - 9 Lacs
Gurugram
Work from Office
Campus Recruitment Role Responsibilities: - Develop and implement effective campus recruitment strategies to attract top talent from leading universities and colleges. - Partner with academic institutions to build and maintain strong relationships with career services, faculty, and student organizations. - Organize and participate in campus recruitment events, including career fairs, info sessions, workshops, and campus interviews - Identify and engage with potential candidates through various campus recruitment channels. - Conduct on-campus and virtual presentations to promote as an employer of choice. - Develop and maintain a pipeline of qualified candidates for internships, co-op programs, and entry-level positions - Develop and execute campus branding initiatives to enhance organisation's visibility and reputation as a top employer among students and graduates. - Create and distribute engaging marketing materials, including brochures, presentations, and social media content. - Collaborate with the marketing and communications team to ensure consistent and effective messaging across all campus recruitment channels - Develop and manage internship and co-op programs to provide meaningful work experiences for students. - Collaborate with HR and business leaders to identify and create entry-level job opportunities. - Ensure a smooth transition for interns and co-op students into full-time roles upon graduation - Proven track record of successfully recruiting and hiring students and graduates from top universities. - Strong sourcing and networking skills, with experience using various recruitment tools and platforms. - Excellent communication and interpersonal skills, with the ability to build relationships with candidates and academic stakeholders. - Strong organizational and time management skills, with the ability to manage multiple priorities. - Knowledge of employment laws and regulations. - Experience with applicant tracking systems (ATS) and recruitment software Apply Save Save Pro Insights
Posted 1 month ago
0.0 - 1.0 years
5 - 9 Lacs
Pune
Work from Office
Key Roles and Responsibilities : - Meet with colleges and educate them on courses - Schedule the meeting with them for demo and workshops. - Educate on careers and courses to students - Follow up on leads generated through various sources. - Counsel and guide aspiring students about the various career options - Student conversion to meet revenue and product targets for the company. - Assisting sales head in managing junior executives - Being accessible and available to students to respond to their queries, questions and concerns. - To analyze the interests of the candidate as well as understanding his/her key skills of the candidate. Skills : - Excellent verbal communication - Must be good at English communication. - Must be from Pune - Should be comfortable with using a CRM Its a WORK FROM OFFICE only. Experience0.6-1 years in education/ Ed-tech sales. Education Bachelor- s CTC offeed 1.8 LPA to 2.5 LPA This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
2.0 - 3.0 years
9 - 13 Lacs
Panipat
Work from Office
- We are seeking an experienced and knowledgeable Stock Market Trading Mentor to join our team and contribute to our online stock market courses. As a mentor, you will play a pivotal role in shaping the skills and understanding of aspiring traders by providing them with expert guidance, practical insights, and real-world trading strategies. Your expertise will empower our students to navigate the complexities of the stock market with confidence and achieve their financial goals.Responsibilities :1. Mentorship Provide one-on-one and group mentoring sessions to students enrolled in our online stock market courses. Offer personalized guidance, address their queries, and assist them in grasping fundamental concepts of trading.2. Curriculum Enhancement Create & manage with the curriculum development team to refine and enhance the course content. Share insights from your trading experience to ensure that the material remains up-to-date, relevant, and aligned with industry trends.3. Trading Strategies Teach students a variety of trading strategies, including day trading, swing trading, value investing, and more. Illustrate these strategies with real-world examples, case studies, and practical applications.4. Risk Management Educate students about risk management techniques, emphasizing the importance of capital preservation, diversification, and disciplined trading practices.5. Technical Analysis Instruct students on how to perform technical analysis, read stock charts, and identify key technical indicators. Help them develop the skills to make informed trading decisions based on market trends and patterns.6. Fundamental Analysis Guide students in conducting fundamental analysis of stocks, including evaluating financial statements, understanding market trends, and assessing the potential for growth or decline.7. Market Psychology Discuss the psychological aspects of trading, helping students manage emotions, avoid common cognitive biases, and maintain a rational mindset during trading activities.8. Performance Evaluation Review students' trading activities, provide constructive feedback, and track their progress over time. Assist in identifying areas of improvement and tailoring mentoring sessions accordingly.9. Webinars and Workshops Conduct live webinars, workshops, and Q&A sessions to engage with students in real-time, address their concerns, and share advanced trading strategies and techniques.10. Stay Updated Stay abreast of the latest developments in the stock market, financial regulations, and trading technologies. Continuously enhance your own knowledge to provide accurate and relevant information to students.Qualifications :- Proven track record of successful stock market trading with a strong portfolio showcasing consistent profitability and understanding of diverse trading strategies.- Extensive experience in mentoring or teaching individuals about stock market trading concepts.- In-depth knowledge of technical analysis, fundamental analysis, risk management, and trading psychology.- Excellent communication and presentation skills, both written and verbal.- Proficiency in using online collaboration tools, webinars, and virtual teaching platforms.- Patient, empathetic, and supportive attitude towards students' learning journey.- Relevant certifications such as Chartered Financial Analyst (CFA) or NSE & NISM CertificationApplication Process :- If you are passionate about helping aspiring traders develop their skills and succeed in the stock market, we encourage you to apply. Please submit your resume, a cover letter highlighting your relevant experience, and any documentation demonstrating your trading achievements.- Join our team and make a significant impact on the next generation of stock market traders through education and mentorship. Your expertise will be instrumental in shaping the financial futures of our students. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
5.0 - 9.0 years
2 - 4 Lacs
Baddi
Work from Office
Responsibilities: * Manage workshop operations & staff * Ensure customer satisfaction * Team Management * Collaborate with sales team on service promotions * Oversee warranty claims processing * Performance monitoring & Reporting Performance bonus Mobile bill reimbursements Leave encashment Job/soft skill training
Posted 1 month ago
- 3 years
1 - 3 Lacs
Vadodara
Work from Office
Manufacturing Supervision. Handling Fabrication jobs. supervision of workshop. Managing manpower. Store keeping and Reporting to seniors. Quality check of Raw and finished fabrication jobs. on site job execution pan India,
Posted 1 month ago
- 5 years
1 - 2 Lacs
Mathura, Agra, Aligarh
Work from Office
Ashok Auto Sales, Tata Motors An associate's Degree/ Diploma/ ITI in mechanics or automobile. Experience in the automotive field may be advantageous. A strong understanding of automotive technology and the automotive industry.
Posted 1 month ago
2 - 4 years
3 - 5 Lacs
Thane
Work from Office
Roles & Responsibilities: - To support in identifying customers requirements related to Gas Turbine Package upgrades, overhauls, controls upgrades and complex projects subsequently assisting in developing sales strategies to win projects. Incumbent shall support frontline-sales for acquisition/ negotiations, order handover to execution team following due internal processes. Additionally, shall be responsible for supporting in bid preparations, right from receipt of enquiry, engaging with various stake-holders within the organization across business functions Preparation of sales presentations, monthly business reports, periodic customers visits, coordination with internal departments like Field Service, workshop, project management team in alignment with customer agreements. Drive continuous improvement of internal processes to improve efficiency of bid management, better quotation response time and timely closure of customer complaints. To network and collaborate cross functional teams & multiple product line teams with an objective to develop and maintain strong relationship with customer, ensuring high levels of customer satisfaction. Skills Required Good understanding of Oil & Gas sectors and other industries, its dynamics and procurement process. Knowledge of industrial/ Aero derivative Gas turbines (Small to medium range), its driven units (Generators and Compressors). Preferable knowledge of OEM based services under different contract models of Long Term Program, Annual Maintenance Contracts, Rate Contract, Operation & Maintenance Contracts etc Experience in managing multiple tasks and transactions simultaneously while prioritizing work and demonstrating good organization skills Strong problem-solving skills, ability to tackle problems and views problems as challenges. Ability to break down complex problems into simplex to provide viable solution
Posted 1 month ago
4 - 8 years
9 - 13 Lacs
Vadodara
Work from Office
Looking for a challenging role? If you really want to make a difference - make it with us Siemens Energy is focused on helping customers navigate the world"™s most pressing energy problems. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. With us, you can do something significant that benefits society and human progress A Snapshot of Your Day In a growing business and highly dynamic environment, you will actively handle Commercial project management activities for our SSP Business in TI STG Vadodara. The role will involve cross collaboration with colleagues/customers across multiple areas and locations. Job Requirements Coordination with Order Management for all incoming purchase requests with all required technical inputs. Invite offers from approved suppliers, in close co-ordination with a strategic procurement team, from local and import market. Make techno-commercial evaluation of offers, negotiate as per benchmarking and prepare techno-commercial comparison for assessment and approval. Purchase order creation and close follow-up for delivery of goods and services in line with end customer want date within the compliance framework of organization. Establish and manage communication with support functions like engineering, quality, stores, commercials, finance etc. Define and execute strategy for vendor loading and monitor on time deliveries from suppliers to meet end customer delivery and organization revenue targets. Prepare advance planning and strategy in co-ordination with order management team for raw material and spare inventory for smooth execution of short lead time customer orders. Co-ordinate and monitor with internal workshop for need of their purchase requests for goods and services for jobs getting repaired / manufactured in house. Minimum 12 to 14 Years Experience, BE Mechanical We don"™t need superheroes, just super minds We"™ve got quite a lot to offer. How about you? This role is based in Vadodara. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come.
Posted 1 month ago
1 - 6 years
1 - 2 Lacs
Bengaluru
Work from Office
SUMMARY Job Opening: Automobile Service Champion About Client: Our client is a leading Indian multinational ride-sharing company, with a diverse portfolio that includes financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities: Customer Handling Greet customers with a smile and maintain a professional and courteous demeanor Verify service requests and capture customer feedback in the system Communicate effectively with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Update diagnosis reports in the Workshop Management System (Getafix) Perform repairs and final inspections based on customer feedback System Handling Track customer complaints in Zendesk and update the system in real-time Operate the Workshop Management System (Getafix) with 100% adherence Update operational status and estimated time of arrival in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA scooters Capable of repairing or replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Audit inventory and ensure alignment between system and physical inventory Perform Goods Receipt Note (GRN) and maintain inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment Requirements Requirements: Only Male candidates Minimum qualification: 12th/diploma/ITI/graduation/post-graduation Minimum experience: 1 year in the automobile service sector Location: Bangalore Benefits Upto 2.76lpa CTC including PF+ ESIC
Posted 1 month ago
10 - 15 years
14 - 16 Lacs
Vadodara
Work from Office
We are hiring GM Service for Automotive dealership. Candidate must have working experience in commercial vehicle, heavy equipment, construction equipment or similar industry. Experience in automotive service management. Addressing customer complaints
Posted 1 month ago
1 - 3 years
0 Lacs
Navi Mumbai
Work from Office
Role & responsibilities To Fix and maintain equipment in a workshop, making sure everything runs smoothly. To oversees and optimizes manufacturing processes, troubleshoots machinery, and ensures efficiency in workshop operations. To plan, coordinate, and execute engineering projects in a workshop or manufacturing setting. Responsibilities include project planning, design, materials management, quality control, equipment maintenance, health and safety compliance, team coordination, and problem-solving. Fabricate and assemble machines and equipment. Design and model machines and equipment. Co-ordinate with technicians and can get the inspection done Perks & Benefits: Medical Insurance Diwali Bonus Travelling Allowance 2nd and 4th Saturday Holiday
Posted 1 month ago
- 2 years
2 - 2 Lacs
Kochi, Ernakulam, India
Work from Office
Candidate will be involved in managing service staff and supervising service activities, ensure timely completion of work. Candidate will also be involved in handling customers. Required Candidate profile Driving license and graduation certificate mandatory. Must be fluent in Malayalam and should be able to write English. Candidates with ITI graduation preferred.
Posted 1 month ago
15 - 20 years
6 - 12 Lacs
Chennai
Work from Office
Business Unit: Fleet Designation: Managers experience should be more than 15 years / Deputy Manager -10 to 15 /Asst Manager – 7 to 10 Education Qualification: BE / Diploma in Automobile Experience: 10+ Yrs 1. Functional head for the state Fleet team. 2. Managing the fleet strength of 800 ambulances. 3. Ensuring the all the fleet related parameters for best in class EM services. 4. Tracking the ageing of the ambulance and ensuring SLA adherence as recommended by the manufacturer. 5. Liaosining with government for any new deployments or replacing the existing ambulances. 6. Defining the metrics for Fleet team. 7. Responsible for Quality initiatives related with fleet. 8. New vendor development & Relationship management for key tasks like Fabrication, refurbishment schedule servicing and other procurement activities. 9. Ability to define specific contingency plans for smooth operations. 10. Conceptualize and developing MIS models for verification, analysis and report submission to government. 11. Taking end to end responsibility for people development and training initiatives for the fleet team. 12. Interfacing with soft ware team for Fleet management system development & maintenance. 13. Handling the team of Fleet coordinators. 14. Ensuring effective Fuel management. 15. Tracking all the fleet related expenses across the state. 16. Ensuring comprehensive process documentation and periodical updation in Quality management System. 17. Taking end to end responsibility for Insurance claim process for Ambulance. 18. Conducting periodic performance review meetings with Fleet team. 19. Tracking the performance parameters of fleet executives. 20. Responsible for innovations & developing franchise models for Fleet.
Posted 1 month ago
2 - 7 years
4 - 9 Lacs
Gurugram
Work from Office
The Strategy & Consulting Global Network Song Practice | Value Architect Join our team of Customer Service consultants who solve customer-facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Global Network, SONG I Areas of Work: Value Architecture | Level: Manager/ Senior Manager| Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 7 to 14 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Global Network SONG practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you are expected to - Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand clients business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues. Bring your best skills forward to excel at the role: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models: Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity: Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Read about us. Blogs Qualifications Your experience counts! MBA from a tier 1 institute 12+ years of experience in strategy/value office & consulting roles with P&L exposure Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 1 month ago
7 - 12 years
10 - 20 Lacs
Mumbai, Gurugram, Bengaluru
Work from Office
About The Role Template Job Title - GN - SONG - Service - CX - Value Architect Manager Management Level :07 - Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Value Realisation Experience:7 to 14 years Educational Qualification:MBA from a tier 1 institute Job Summary :As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.Roles & Responsibilities: Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand client's business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients' issues.Professional & Technical Skills: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models:Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc.Additional Information: 12+ years of experience in strategy/value office & consulting roles with P&L exposure Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) Qualifications Experience:7 to 14 yearsEducational Qualification:MBA from a tier 1 institute
Posted 1 month ago
7 - 12 years
7 - 14 Lacs
Gurugram
Work from Office
About The Role Template Job Title - GN - SONG - Service - CX - Value Architect Manager Management Level :07 - Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Value Realisation Experience:7 to 14 years Educational Qualification:MBA from a tier 1 institute Job Summary :As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.Roles & Responsibilities: Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand client's business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients' issues.Professional & Technical Skills: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models:Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc.Additional Information: 12+ years of experience in strategy/value office & consulting roles with P&L exposure Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) Qualifications Experience:7 to 14 yearsEducational Qualification:MBA from a tier 1 institute
Posted 1 month ago
3 - 6 years
2 - 6 Lacs
Chennai
Work from Office
remote typeOn-site locationsChennai, TN time typeFull time posted onPosted 5 Days Ago job requisition idREQ421289 Key Account Manager/SPOC Property and Asset Management What this job involves You will oversee the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements, internationally accepted best practices & applicable systems. Responsible for coordination with site team and ensure timely completion of Major and other works at sites Ensure look and feel at the sites. Customer Relationship Management in coordination with site team. Ensure adherence of meeting calendar and timely closure of open points Responsible for meeting financial targets for the account and support /find new avenues for increase in revenue Responsible for closing all audit findings Responsible for tracking and closure of open operational items Responsible for Implement MAD program Ensure implementation of IMS across sites. Ensure implementation of uniform SOPs / Account Plan across sites. Ensure implementation of new initiative/ best practices to improve efficiency and enhance service levels across all sites Ensuring uniformity of training calendar across all sites and conducting of trainings from SMEs, Sites and HO Ensure implementation of all JLL technological tools and ensure adherence at sites Ensure timely submission of reports from the sites. Attrition Management at sites Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices, and new developments. Conduct routine and surprise audits of the sites to conform the adherence of SOPs Ensure timely submission of MIS and related report to respective stakeholder. Ensure timely response on mails, occupant concern resolution and minute of meeting circulation. Support JLL emerging business by sharing the leads of works taken up at the sites Demonstrate usage of training tool for self-development Inculcate the culture of appreciation Take part and drive JLL initiatives like D&I, CSR, Safety Week etc Imbibe JLL culture and values Support Account Director in people performance evaluation/assessment and succession planning Any other task / responsibility assigned by the management time to time Location On-site Chennai, TN Scheduled Weekly Hours: 48 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Bhilwara
Work from Office
Manage the entire Machine/Welding Workshop Department day to day operations in liaison with Operations Manager and Dept Managers. Achieving budgeted and targets and department P&L. Staff welfare, guidance, discipline, and performance. Required Candidate profile Also, that department fully conforms to all legal and company rules and regulations. Health and safety of department employees, subcontractors & other employees Mobile Number- Mr. Sharma (7982602252)
Posted 1 month ago
4 - 9 years
6 - 7 Lacs
Gurugram
Work from Office
Oversee event setup, guest coordination& post-event evaluations Manage events from end to end, including goal setting, budgeting, logistics, and strategy Drive cross-functional teams to execute and iterate on events. Might have to Travel for Events Required Candidate profile Proven experience in event planning&coordination Experience executing multi-faceted events on strict timeline Strong organizational&problem-solving skills Candidates should be excellent spoken English
Posted 1 month ago
5 - 10 years
10 - 20 Lacs
Bengaluru
Hybrid
Summary Are you an experienced professional in Inside Sales and Pre-Sales in the E-commerce/Retail industry? Do you have a strong track record of driving sales and revenue growth? Our client, a leading player in the E-commerce sector, is seeking a talented Pre-Sales & Solutioning Manager to join their team in Bangalore. If you have the expertise in creating effective sales strategies and engaging with clients, this is an exciting opportunity to make an impact. Location- Bangalore, India (Hybrid work model) Your Future Employer Our client is a dynamic and innovative player in the E-commerce industry, catering to a global customer base. They are committed to creating a diverse and inclusive work environment, offering ample opportunities for career growth and professional development. Responsibilities 1. Lead the Inside and Pre-Sales team to develop effective strategies for client engagement and conversion. 2. Collaborate closely with the sales and marketing teams to drive revenue growth and customer acquisition. 3. Identify and capitalize on market opportunities, ensuring the delivery of compelling solutions to clients. 4. Build strong relationships with key clients, understanding their business needs and aligning solutions accordingly. 5. Stay updated on industry trends and competition, providing valuable insights for business growth. Requirements 1. 6+ years of experience in Inside Sales and Pre-Sales in the E-commerce/Retail domain. 2. Proven track record of meeting and exceeding sales targets, driving revenue growth. 3. Strong leadership and team management skills, with the ability to motivate and mentor team members. 4. Excellent communication and negotiation abilities, adept at building and maintaining client relationships. What's in it for you This role offers the opportunity to work with a market leader in the E-commerce industry and contribute to their growth story. You will be part of a dynamic team and have the chance to drive impactful sales initiatives. Reach Us If this opportunity aligns with your career progression plans, please feel free to reach out with your updated profile at hrishikesh.narayan@crescendogroup.in Disclaimer Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Profile keywords Inside Sales, Pre-Sales, E-commerce, Retail, Sales Strategies, Client Engagement, Revenue Growth
Posted 1 month ago
5 - 10 years
2 - 4 Lacs
Kolkata, Pune
Work from Office
Bodyshop Advisor Job Description: We are currently seeking a dedicated Bodyshop Service Advisor to join our team. The ideal candidate will have experience in handling inquiries, customer services, and client management in an automotive environment. They will be responsible for inspecting vehicles, managing inventory, and allocating daily tasks to ensure the smooth day-to-day operation of our Bodyshop. Key Responsibilities: Handle customer inquiries and provide excellent customer service. Manage client relationships and ensure their needs are met effectively. Inspect vehicles and assess repair needs accurately. Oversee inventory management to ensure optimal stock levels. Take care of inventory management, including placing and receiving spare part orders. Allocate daily tasks to technicians and ensure timely completion of repairs. Responsible for the day-to-day operation of the Bodyshop, including scheduling appointments and coordinating workflow. Experience: 5 to 13 years of experience in a similar role within the automotive industry. Knowledge of automotive repair processes and procedures. Strong organizational skills and attention to detail. Ability to work efficiently in a fast-paced environment. Experienced in automotive customer service and client management. Perks and benefits PF, ESI, Mediclaim Policy
Posted 1 month ago
4 - 9 years
0 - 3 Lacs
Noida, Ghaziabad, Greater Noida
Work from Office
Car Evaluator Eligibility: - Minimum 4 years of experience as a Technician in OEM. CV share WhatsApp 9315987720 - Must have a driving license and know how to drive both 2-wheelers and 4-wheelers Job Description: - Evaluate and identify issues in vehicles - Visit customers' locations to inspect cars - Click and upload images of car parts on the app - Ensure proper submission of reports on the app - Estimate repair costs - Strong knowledge of vehicle components (chassis, panels, paint, engine, clutch, gearbox, brakes, suspension, etc.) - Ability to read and understand basic English Contact Information: - Interested candidates can DM (direct message) or share their resume - WhatsApp also available at 9315987720 Diagnose faults & recommend repairs Maintain workshop cleanliness & safety standards Collaborate with sales team on vehicle evaluations Conduct regular inspections & preventative maintenance
Posted 1 month ago
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