• Relevant security- or risk-related education or experience (e.g., security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar) • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment • Advanced proficiency in written and verbal • Upper intermediate proficiency in written and verbal English Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a hands-on and detail-oriented professional who wants to join our team as Security and Loss Prevention (SLP) Specialist. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss. A Day in the Life As an SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels. About the Team Sitting within the Global Security Operations organisation, Security and Loss Prevention supports the accomplishment of Amazon´s business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could: • Put our associates and customers under jeopardy • Disrupt the continuity of our business operations • Inflict damage to our assets • Have adverse impact on our brand reputation Working in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations. We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence. Key job responsibilities • Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility • Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards • Serve as point of contact for and coordinate measures to manage risk with local management and external parties (e.g., law enforcement agencies and industry associations) on all security-related matters • Ensure compliance of your assigned sites with Amazon global security standards About the team The Loss Prevention (LP) team is responsible for leading the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, and intellectual property) protection in a designated area of responsibility. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. A relevant degree, degree equivalent, or industry certification Relevant experience with physical security systems, investigation techniques, and/or management of contract security officers Relevant experience with retail, warehouse, distribution centre services, delivery service, or supply chain Relevant experience in working with data Driver’s license Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals About OTS IT Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile... About The Role Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines. The IT Support Engineers position is the first level of support for the operations of the Amazon Sites and becomes the voice and face of the IT department to our customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. Responsibilities include, but are not limited to: Maintenance of IT equipment throughout the Fullfillment sites. Troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. Manage RMA and repair process for all devices under warranty. Support the Senior Engineers in daily projects and activities as directed. All IT Support Engineers positions might be on a rotation shift schedule between days and nights. Position may be required to engage in physical warehouse activities The position will require supporting of multiple buildings around the area and regular travel to sites with in the state /region. Ensure all safety procedures are adhered to while performing work This position reports directly to the IT manager for the Fullfillment sites. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Vet... CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals About OTS IT Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile... About The Role Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines. The IT Support Engineers position is the first level of support for the operations of the Amazon Sites and becomes the voice and face of the IT department to our customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. Responsibilities include, but are not limited to: Maintenance of IT equipment throughout the Fullfillment sites. Troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. Manage RMA and repair process for all devices under warranty. Support the Senior Engineers in daily projects and activities as directed. All IT Support Engineers positions might be on a rotation shift schedule between days and nights. Position may be required to engage in physical warehouse activities The position will require supporting of multiple buildings around the area and regular travel to sites with in the state /region. Ensure all safety procedures are adhered to while performing work This position reports directly to the IT manager for the Fullfillment sites. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Vet... CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications job description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Account Management executive for its DSP Program team. The person will be responsible for working on multiple charters in the DSP program such as compliance,VAS, partner profitability, MOT and Block mix at stations, reporting mechanisms, track partner review AIs, track daily performance management metrics , publishing metric reports and will be reporting to Business Coach / Sr. Business coach. The job requires a person who has ownership to co-ordinate with multiple stakeholders to track metrics, good in excel, has good analytical skills to analyze data and check for scope to keep raising the bar. The person should also have good oral/written communication skills. Person would need to travel across multiple stations basis Business coach BC directives and addressing any operational urgencies Skills: - Proficiency in verbal & written communication -Experience to co-ordinate with multiple stakeholders - operations/ field experience preferred - Good working knowledge of MS Office, MS Outlook - Ability to analyze and identify patterns in large data sets. - Decision making aptitudes based on given guidelines and in ambiguous contexts. Loop competencies Quantitative/data Analytical skills, Deep Dive Basic qualifications Graduation in any Discipline is required for this position - 1-5 years of experience in business operations processes , excel data working, data analysis and deep dive, multiple stakeholder management ; Last mile operations experience will be an added advantage Key job responsibilities Account Management executives will perform these activities in line with P0 goals –(a) Support BC in tracking DOT metric (Delivery on time) and identify defaulting DSP partners (b) Track MOT and Block level partner profitability metric, P50,P90 route count goals and highlight actionable areas to BC (c) Minimize NL losses by coordinating with station teams and BC on NL/Ageing /SLP/GST/COD cases (d) track DSP support hub actionable points and reach out to BC for interventions when required (e) Deep dive on network health score of partners and escalate to BC about consistent bottom DSP partners(f)Track partner improvement post MEP issuances and loop in BC in case of issues (g) follow-up on the AIs generated from DSP reviews meetings and BC DSP WBRs and escalate to BC in case of issues, as part of network health and account management mechanism getting built. In addition ,AME tasks would also include to support BC in (a) new partner onboarding and documentation (b) track partner levels compliance QBs (b) Improve VAS adoption, tracking policy renewals (d) Solving invoicing related disputes (e) Solve NL/COD/SLP/GST related concerns( (f) scheduling new EV vendors-Partner connect to meet sustainability goals (g) sharing daily DSP performance reports, submission of BG(Bank guarantee) within deadlines (h) In the context of pinnacle launches, the AME will evaluate document and license readiness, monitor onboarding SIMs, manage station dashboard access, and scrutinize other essential checkpoints for new 2.0 DSP partner(i) Maintain a ready reckoner of tenured top-performing DSP supervisors Experience in an operational role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.