5977 Voice Support Jobs - Page 10

Job description Greetings from Trigent Software!! Candidate with excellent communication skills are higly preferred. Role: Internation Customer Service Mode of Work: Work from Office Experience : 0 - 6yrs Location: Bengaluru (Bellandur)/ Mumbai(Airoli & Vikhroli) Working Days: 5 days Shift: Rotational ( Including Night Shifts ) Qualification: 10+2/ Any Graduate/ Any PG Salary : 3 LPA - 5 LPA Cab: Pick and Drop will be provided Notice : Immediate/ 15days Notice Roles & Responsibilities: Job Description: Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) NOTE: Project is only till 15-Dec-2025, once the project is over the resources will be laid off from the services. **looking only for immediate joiners** For More Details Contact HR Sujath Ali @7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com Regards HR Sujath Ali Trigent Software 7680048497 sujath_a@trigent.com

Are you ready to make a meaningful impact on customer experience in a dynamic environment Fusion CX is currently seeking Customer Service Associates in Kolkata and we are looking for motivated individuals like you to join our team. With a strong commitment to quality and inclusivity, Fusion CX offers an excellent opportunity for you to grow your skills and advance your career. If you are a woman seeking customer service associate roles in Kolkata and are prepared to support customers through voice, chat, and email channels with a strong passion for problem-solving, then we encourage you to apply now for this exciting job opportunity in Kolkata and begin your journey with us! As a Customer Service Associate at Fusion CX Kolkata, you will have the following role and responsibilities: - Manage Voice Support, Chat, and Email applications for Customer Support - Respond to customer inquiries and effectively resolve issues - Conduct research using available resources to find necessary information - Address and resolve customer complaints related to product sales and customer service matters - Provide customers with product and service information - Process forms, orders, and applications as requested by customers - Identify and escalate priority issues, reporting them to management when necessary - Follow up on complex customer calls as needed - Document call notes and reports and update them in the CRM system - Obtain and evaluate all relevant data to address complaints and inquiries - Document details of comments, inquiries, complaints, and actions taken Job Requirements and Preferred Candidate Profile for the Customer Service Associate Role in Kolkata: - Bachelors degree - 6 months to 1 year of customer service experience preferred - Freshers are also welcome to apply - Excellent communication skills in English and Hindi, both verbal and written with proper grammar - Good computer skills and typing speed (28-30 wpm) - Candidates pursuing graduation through distance learning may also apply, provided that their examinations are scheduled after 6 months from the date of joining Why Join Fusion CX At Fusion CX, we are dedicated to creating positive and inclusive customer experiences through the commitment of our team members. Here are some reasons why Fusion CX is the right place for you: - Diversity & Inclusivity: We value a supportive environment where all employees can thrive, making this role exclusive to women. - Career Advancement: As a growing company, Fusion CX offers opportunities for professional development and growth within the customer service field. - Competitive Benefits: Enjoy a fixed CTC with additional perks in a full-time, permanent role. Do not miss the opportunity to join a leader in customer experience transformation. Start your career journey with Fusion CX in Kolkata as a Customer Service Associate and take on a rewarding role in customer service. Apply now for one of the top customer service associate jobs in Kolkata to make an impact and advance your career with a CX transformation company!,

As an IT Service Desk Analyst I at Arrow Electronics, you will be at the forefront of customer support, assisting end users in resolving technical issues they encounter or directing them to more specialized IT support when necessary. Your role will involve handling initial inquiries and managing relatively straightforward hardware, software, or network problems as a Tier 1 Service Desk Analyst. The majority of your day will be dedicated to providing remote support through various channels such as over-the-phone assistance, screen sharing, live chat support, and email support. You will be expected to draw upon your minimum of 3 years of experience in a global service delivery team, demonstrating a solid understanding of IT service standards including customer satisfaction metrics and call closure norms like response time and resolution time. Excellent written and verbal communication skills are essential for effectively interacting with end users and other IT functions. You should also possess the ability to navigate sensitive situations with tact and diplomacy, evaluate alternative solutions, and make informed judgments based on factual information. Exposure to an Oracle ERP environment is advantageous, and voice support experience in a global setting is a requirement. In this role, you must be willing to work in a 24/7 environment and night shifts. Arrow Electronics offers training, professional development, performance coaching, and a supportive team environment. As part of a strong and growing company, you will have opportunities for community involvement and receive lucrative night shift allowances. Arrow Electronics, Inc. is a Fortune 109 company known for guiding innovation forward and providing technology solutions to leading manufacturers and service providers. With a sales record of USD $33.11 billion in 2023, Arrow is committed to making the benefits of technology accessible to a wide audience. If you are looking to contribute to a forward-thinking organization, this position at Arrow Electronics may be the right fit for you. For more information about Arrow Electronics and the opportunities available, visit www.arrow.com. Join us in shaping the future with innovative technologies and bridging the gap between what's possible and what's practical. Explore more about our strategic direction at https://www.fiveyearsout.com/. This position is based in Pune, India (Solitaire Building) and is a full-time role in the Information Technology category.,

We are hiring for Domestic and international BPO Voice process. any grad or undergrad with or without exp. can apply, salary upto- 35k, Excellent comm skills required. Call/WhatsApp: HR NIDHI-9311340225

Gurgaon based international bpo is hiring for customer care profile only grad or undergrad with or without exp. can apply, salary upto- 35k in hand, 5 days a week working, both side cab, excellent comms skills required. Contact NIDHI-9311340225

Captive Unit hiring for Premium Voice Process. We are hiring UG/Gard freshers and experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - freshers and experienced both can apply. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 5.5 LPA + plus other perks Location - Gurgaon Need Good Communication Skills Contact- +91 92897 24868 (Dm me Ashish)

We are hiring for International Voice Process roles. If you have excellent communication skills and are passionate about customer interaction, this is the right opportunity for you! Responsibilities: Handle inbound/outbound calls from international customers Provide support and resolve customer queries effectively Ensure high-quality service and customer satisfaction Follow process workflows and compliance guideline Work in US/UK/AUS shift timings as per business requirements Key Skills: Excellent English communication (verbal and written) Willingness to work in night shifts/rotational shifts Good listening and interpersonal skills Basic computer knowledge Experience in international BPO is a plus (for experienced profiles) Eligibility Criteria: Minimum qualification: 12th / Graduate Freshers and experienced candidates welcome Immediate joiners preferred Should be comfortable with night shifts Salary: Best in Industry + Incentives + Night Shift Allowance Contact / Apply Now: HR Name: Chetan Email: chetan@wrootsglobal.in Contact No.: 9035094261 Walk-in Address :- Address: 627 - 628, 4th Floor, 5th Cross, 15th Main, 80 Feet Rd, 4th Block, Bengaluru, Karnataka 560034

**"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join Indias largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! Ameena 8095524000 Job Details: ob Details: Role: Customer Support International Voice Process Location: [Specify location if needed] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Ameena 8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123 Job Location - Gurgaon & Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123 Job Location - Gurgaon & Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 9147047908 9147047909 9997196123

Life on the team Its an exciting opportunity for Technical Analyst role in Computacenters dynamic and rapidly expanding our Team. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. Youll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. What you’ll do Provide first-level technical support for desktops, laptops, printers, and other peripherals. Ensure to keep the agreed KPIs (SLA/ OLA) Install, configure, and troubleshoot Windows operating systems and basic software applications (MS Office, browsers, antivirus, etc.) Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements including device imaging, IMAC support. Maintain and improve customer satisfaction by providing consistent customer experience Monitor all tickets and assisting with escalations in line with company processes to ensure customer demands are met Coordinate with higher-level support or vendors when necessary. Maintain asset inventory in the client tool and documentation. Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization Manage incidents and request tickets via assigned queue in customer’s ITSM system (BMC Remedy) Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. What you’ll need Below 3 years of experience is required for Associate Technical Analyst position Fluent in English and in any other relevant support language (if second language is required) Proven experience with Customer service and confidence in communication with internal and external customers Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. SLA and OLA orientated and can prioritize on urgency and requirements Working knowledge of Windows, Office O365 Good interpersonal, literacy and numeracy skills Works under supervision, team player, able to learn new tasks/areas quickly and willing to progress Able to follow instructions and procedures Demonstrates an organized approach to work. Good communication skills Independent, result-oriented and structured work under pressure

Opportunity for freshers, Handle customer/tech support, calls & basic troubleshooting. Good communication and learning attitude required. Must speak Hindi, English and Tamil, Immediate joiners, Location: Perungudi, Chennai (Work from Office)

International Voice process Voice process executive International customer help desk International BPO Voice process Ahmedabad People hurry up!

Hi Folks! Scorelabs is hiring for banking process. Candidate should be good in English + Hindi,Tamil,kannada,English Qualification : Graduates /Undergraduates can apply. Grab this opportunity to work with for Banking process and E-commerce Required Candidate profile Freshers and Experience are eligible Interested can Call to below Number. Hr Suvarna - 9502739374

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 4.50 LPA + INCENTIVES. Call HR Shakti TO Schedule Your Interview @ 9257030239 Drop your Resume # shaktideora@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive Free Cabs 15 Day Accommodation Call HR Shakti TO Schedule Your Interview @ 9257030239 Drop your Resume # shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support! Locations: Bengaluru (Interview), Job Locations : Bangalore Walk-In Dates: 16th and 18th July 2025 Time: 10:00 AM to 1:00 PM Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078, Landmark: Sindhoora Convention Center Mode: 100% Work from Office (WFO) Who Were Hiring Were on the lookout for fresh graduates (01 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong! Open Roles: Customer Support – Voice Process Provide first-level resolution and empathetic customer care Handle objections, build rapport, and ensure smooth resolutions Stay informed on product updates and tools Log tickets, track cases, and ensure timely follow-up What You Need to Bring Excellent communication skills (written & verbal – English) Willingness to work in US time zones (Night Shifts) Any Full-time Graduate (No backlogs) Commitment to 100% Work from Office (No Hybrid) Readiness to complete client-specific training Ability to handle 24x7 rotational shifts Preferred: Basic understanding, or any customer support certification Mandatory Documents to Carry Updated printout of your resume Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport) All original academic documents for verification: 10th & 12th Marksheets Graduation (All Semesters, CMM, Provisional & Degree Certificate) Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus. How to Attend the Walk-In Carry a copy of this email/invitation Register your application in advance Walk into the Infosys Bengaluru JP Nagar Campus on 16th and 18th July 2025 between 10:00 AM – 1:00 PM Why Infosys BPM? Work with a global brand Extensive training & upskilling programs Fast-track career growth in tech support or customer success Dynamic, inclusive, and team-oriented culture Come build your career with Infosys BPM. Let’s grow, together. We can’t wait to meet you! Warm Regards, Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR www.infosysbpm.com Bangalore | Global Locations Transforming Talent | Empowering Careers

Hiring Now: Semi tech support process Location: Thane, Ghodbunder Road Role Overview: roubleshoot issues related to: Cable Box, Internet, Wi-Fi, Landline Handle billing queries + Upselling Qualification & Salary: Graduate + 6 month experience Salary: 21k inhand +2700 incentives Graduate + 1 Year bpo experience Salary: 27k + 2700 incentives Pickup and drop is available Work Schedule: 5 Days Working Australian Shift 2 Rotational Offs Interested? Apply Now! Call or WhatsApp @ 8108182475 for an Instant Response Email -recruitjob20236@gmail.com

- Deliver the best customer service experience for ecommerce customers and consumers - Process, assist, research, and resolve online customer's requests and/or problems in a prompt and professional manner via email or phone call - Relentless focus on the customer and their experience; constantly identify and communicate opportunities and solutions to improve their experience - Find solutions that benefit both the customer and the company - Demonstrate creative problem-solving for complaints or other opportunities - Build quotes for customers, suggesting alternate products when necessary or advantageous - Sell products and services, offer add-on and up-sell products that may benefit customer, and suggest alternative products when a customer-requested product is not available - Analyze competitor product offerings to identify potential increases to profitability, including new products and pricing changes - Maintain knowledge of products and their applications - Review daily and weekly reports to make recommendations to improve productivity and efficiencies - Track and budget necessary actions and results, e.g., returns, replacements, etc. Carry out supervisory responsibilities in accordance with company policies, procedures, and applicable laws - Assist with hiring, interviewing, and training employees; planning, assigning and directing work; appraise performance; rewarding and disciplining employees; addressing complaints and resolving problems Requirements : - Graduation - Atleast 2 years of experience in Customer Service Management - Excellent Communication Skills - Great Organizational Skills - Comprehensive knowledge of Ecommerce / Online businsees - Ability to create and prepare /run reports, identify discrepancy

|| Job Opening: Customer Service Executive Voice Process (Kolkata Location) || Location: Kolkata, West Bengal CTC: Up to 3 LPA (based on experience & interview performance) Process: Voice (Domestic / International) NOTE- We are also hiring for work from home opportunities / sales process / customer service, Interested candidates can get your interview aligned. We are hiring enthusiastic and customer-focused individuals for voice-based customer service roles in Kolkata. If you have good communication skills and a passion for helping people, wed love to connect with you (Namrata - 7388872578) Roles & Responsibilities: Handle inbound/outbound customer calls professionally. Address customer queries and provide appropriate solutions. Maintain customer satisfaction through effective communication. Record and update customer information accurately in the system. Collaborate with team leads for escalations and issue resolutions. Meet performance benchmarks (call quality, AHT, etc.). Requirements: Minimum qualification: 12th pass or above. Good verbal communication skills (Hindi/English are preferred). Basic computer knowledge. Freshers and experienced candidates are welcome. Interested Candidates Can Connect With Us To Apply / Can whatsapp their resume on the no. 7388872578 Regards, Namrata Pandey 7388872578 #customerservice #kolkatajobs #jobs2025 #hiringnow #hiringalert #hiringnow #bpjobs #fresherhiring #voiceprocess #12thpassjobs #kolkatahiring #saltlake

Hiring For Reputed BPO N KPO (Work from office) Excellent English Required Telephonic Interviews Voice/ Chat/Blended Process/Collections /Customer service Specialize in-Medical billing/Travel n Ticketing HSC/GRAD Fresher +6 months any bpo exp apply(on paper) 2 week offs,Transpot provided Salary 12K- 55 K + Inc Medical Billing :- upto 50k + Incentives +Travelling allowance SR.HR Shreya :- 9136512502 or mail CV on jobway.resume@gmail.com walk-In :- Jobway Recruitment ( Airoli W) , 1St Floor, Plot No H-132, Above Sai Optic, Opposite To Kotak Bank Atm, Near Bus Depo, Sector-3, Airoli , Navi Mumbai, Maharashtra 400708

Hiring for an AR caller #Location: Makarba, Ahmedabad #Shift: US Shift #Salary: Up to 40k #Education : Any graduate Experienced required at least 6 months}

**Urgent Hiring** Position: L1 Voice Call Coordinator Location: Ghansoli, Navi Mumbai Experience : Fresher- 2 Years Male Candidate Required Freshers are welcome! Role & responsibilities Communication skills to handle escalation calls and Assist users on priority. Analysts shall have good conduct and behavior and gain customer confidence. Adhere to the processes defined and procedures. Understanding and adhering to Service Desk processes and escalation processes. Proactive and good listener. Pacify angry users. Ability to understand and follow the process defined. Ability to build long lasting professional relationships with internal management team and client management team. Ensure Customer Satisfaction. Preferred candidate profile Graduated in any stream. Voice background will be an added benefit. Should be good in communication in both English & Hindi. Knowledge of additional languages will be an added advantage. Fresher (Male)

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 5 LPA + INCENTIVES. Call HR Suhani TO Schedule Your Interview @ 9257048579 Drop your Resume # mansi@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive Free Cabs 15 Day Accommodation Relocation Bonus 10K Call HR Suhani TO Schedule Your Interview @ 9257048579 Drop your Resume # mansi@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 4.5 LPA + INCENTIVES. Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # shaktideora@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive Free Cabs 15 Day Accommodation Relocation Bonus 10K Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

- Must be currently based out of Bangalore. - Ensure the team handles all these responsibilities and exceeds customers expectations Team's KRA : - Deliver the best customer service experience for ecommerce customers and consumers - Ensure all customer's requests and/or problems are assisted, researched and resolved in a prompt and professional manner via email or phone call - Relentless focus on the customer and their experience; constantly identify and communicate opportunities and solutions to improve their experience - Find solutions that benefit both the customer and the company - Demonstrate creative problem-solving for complaints or other opportunities - Build quotes for customers, suggesting alternate products when necessary or advantageous - Sell products and services, offer add-on and up-sell products that may benefit customer, and suggest alternative products when a customer-requested product is not available - Analyze competitor product offerings to identify potential increases to profitability, including new products and pricing changes - Maintain knowledge of products and their applications - Review daily and weekly reports to make recommendations to improve productivity and efficiencies - Track and budget necessary actions and results, e.g., returns, replacements, etc. - Carry out supervisory responsibilities in accordance with company policies, procedures, and applicable laws - Assist with hiring, interviewing, and training employees; planning, assigning and directing work; appraise performance; rewarding and disciplining employees; addressing complaints and resolving problems