5977 Voice Support Jobs - Page 11

Job Description: We are hiring customer service professionals for our International Voice Process team. This role involves handling customer queries and resolving issues via voice calls for international clients. Ideal for candidates with excellent communication skills and a passion for customer service. Key Responsibilities: Handle inbound and outbound customer calls for international clients. Resolve queries related to products, services, billing, and technical support. Maintain high levels of customer satisfaction. Record call details accurately in the CRM system. Follow communication procedures, guidelines, and policies. Meet performance targets in terms of call quality, productivity, and customer satisfaction. Required Skills: Excellent spoken English communication skills. Strong listening and problem-solving abilities. Ability to work in night shifts or rotational shifts. Basic computer knowledge and typing speed. Positive attitude and customer-centric approach. Eligibility Criteria: Educational Qualification: HSC / Graduate / Undergraduate 06 Months- 4 years of Experience Must be willing to work in night shifts. Perks and Benefits: Attractive salary with performance incentives. Cab facility (pick-up and drop). On-the-job training provided. Opportunity to work with global clients and develop an international career path.

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive (Blended process) Key Responsibilities:- - Handle inbound and customer queries via call , email, or chat. - Provide accurate and helpful information about our products/services. -Resolve customer issues in a timely, professional, and friendly manner. - Maintain a high level of customer satisfaction by addressing concerns and queries. - Keep accurate records of customer interactions and feedback. Requirements:- Graduate Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between upto 25k CTC Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number @8090909717- Akanksha Keshari. NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090909717- Akanksha Keshari. Regards, Akanksha keshari Senior HR Specialist Recoup Info. 8090909717 #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Join Our Global Customer Experience Team | International Customer Support | Hyderabad | CTC Up to 5.5 LPA Role Overview: Are you someone who enjoys solving problems and connecting with people across the globe? We're looking for talented individuals to join our International Customer Support team in Hyderabad. In this role, youll play a key part in enhancing customer satisfaction by providing seamless voice and chat assistance. Who Can Apply? Education: Open to candidates from all disciplines UG/Graduate Experience: Freshers with strong communication skills encouraged Experienced professionals (1+ year) in international BPO or customer service will have an advantage What Youll Be Doing: Engage with global customers to resolve product or service-related queries Ensure customer expectations are met through efficient and empathetic communication Use internal systems and knowledge base to provide accurate support Coordinate with internal departments when necessary to resolve complex issues Document interactions and feedback for service improvement What You Bring to the Table: Fluent in English communication both spoken and written Patience, active listening, and a problem-solving mindset Basic computer literacy and ability to navigate customer support tools Willingness to work in a 24x7 rotational shift environment Positive attitude and ability to thrive in a team Compensation & Perks: CTC: Up to 5.5 LPA (based on role fit and experience) Transport: Cab facility within serviceable radius Work Schedule: 5 working days/week with rotational offs Work Mode: Work from Office (Hyderabad) Hiring Steps : Step 1: Initial HR Discussion Step 2: Test Step 3: Final Operations Interview Ready to make a global impact through customer excellence? Apply now and start your journey with us! Interested candidates can Kindly give a Call Or Send Resume to HR Gouri- 9100987757 Mail ID : gouri.axisservices@gmail.com ( Share the resumes to this WhatsApp )

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call HR Neha 7975182408 or 9964080000 We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. We are looking out for candidates who can join immediately. Please call HR Sara on 6360065554 or 9964080000 Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 4.5 LPA 24/7 Shift Please call HR Neha 7975182408 or 9964080000 ****PLEASE DO REFER YOUR FRIENDS****

Handle incoming customer queries via chat. Provide accurate information about products/services. Troubleshoot basic customer issues and resolve them. Maintain a professional and friendly tone. Document conversations and ensure proper follow-up. Required Candidate profile Fresher and experienced both are eligible Good communication skills Graduation is mandatory Quick Learner Ability to work in fast paced environment

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9901777673 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

WFH only if you meet requirements 1 yr CS exp mandatory Core i5 (7th Gen +), GB Ram Webcam + noise cancellation headset 20 mbps internet + UPS mand EDR installed + SHL system check Report Salary -24500 ctc Great Comms required in English and hindi

Skill required: Omnichannel - Customer Service Technology Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Ability to perform under pressureWritten and verbal communicationAbility to work well in a teamAdaptable and flexibleAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

- Must have handled a team of 500 plus. - Must be currently based out of Bangalore. - Ensure the team handles all these responsibilities and exceeds customers expectations : Team's KRA : - Deliver the best customer service experience for ecommerce customers and consumers - Ensure all customer's requests and/or problems are assisted, researched and resolved in a prompt and professional manner via email or phone call - Relentless focus on the customer and their experience; constantly identify and communicate opportunities and solutions to improve their experience - Find solutions that benefit both the customer and the company - Demonstrate creative problem-solving for complaints or other opportunities - Build quotes for customers, suggesting alternate products when necessary or advantageous - Sell products and services, offer add-on and up-sell products that may benefit customer, and suggest alternative products when a customer-requested product is not available - Analyze competitor product offerings to identify potential increases to profitability, including new products and pricing changes - Maintain knowledge of products and their applications - Review daily and weekly reports to make recommendations to improve productivity and efficiencies - Track and budget necessary actions and results, e.g., returns, replacements, etc. - Carry out supervisory responsibilities in accordance with company policies, procedures, and applicable laws - Assist with hiring, interviewing, and training employees; planning, assigning and directing work; appraise performance; rewarding and disciplining employees; addressing complaints and resolving problems

Role & responsibilities Urgent requirement For International Voice Process...! Contact HR Bhavani (6300144370) Email ID - rayasam.bhavani@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Bhavani Rayasam 6300144370 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately...

To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

Role & responsibilities Urgent requirement For International Voice Process...! Contact HR (Nisha Patel) 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha patel 9573024464 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately... Preferred candidate profile

To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

We are hiring for Domestic and international BPO Voice process. any grad or undergrad with or without exp. can apply, salary upto- 35k, Excellent comm skills required. Call/WhatsApp: HR MONA-8168335948

Skill required: Capital Markets Services - Account Reconciliations Designation: Capital Markets Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Applied Technology & Operations for Markets (ATOM) is a multi-client processing on-demand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto in parts or entirely while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets.Looking for someone with capital market experienceA type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Agility for quick learningProcess-orientationWritten and verbal communicationCommitment to qualityStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Gurgaon-based BPO is Hiring for international customer Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.30000 + incentives & bonus, no cab, 5 days a week working. Contact-HR MONA-8168335948

Gurgaon-based International bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 30k in hand, excellent comms skills required contact Mona-8168335948

Process: International voice process Required: Qualification: Under graduation / Graduation. Fresher / Experience's Experience: 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Max upto 5.5 LPA Rotational Shift 5 days working 2 Rotational offs Benefits: 2 Way cab only immediate joiner Location: Hi-Tech City Interview (Virtual) : Hr ,Assessment, Ops round If Anyone intrested can contact me on WhatsApp :Tiya Hr recruiter (9603440671)

Interact with customers over a call with strong communication skills. Inbound outbound to generate sales , upsell & cross-sell products or services aiming to increase revenue & build customer relationship. Ability to handle a pressures over a call. Required Candidate profile Qualification : Any Degree Batches : 2021 - 2025 Languages : Telugu, Kannada & English Location : Bangalore, Hyderabad Contact HR Simran : 6303419205 Immediate Joiners Required

Customer Service Representative - Voice Process Exp: Freshers - Graduation is mandatory or UG with min 6m exp in international voice process Location: Mumbai Shifts: US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office (work from office mandatory) therefore Mumbai based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable For more details Call Sathish 9113095742 Refer Your Friends

Work from Office. Direct walkin Immediate Hiring for International voice/semi voice process Good communication is mandatory Process - (Semi voice) Qualification - Graduate/undergraduate Shifts - Rotational shifts and 2 fixed offs Salary: Fresher - 2.5 lpa Experience - sal 4 lpa Location - Chennai & Bangalore, Hyderabad Please call santoshi 9176198282 for more info Regards santoshi 9176198282

Greetings from THE JOB FACTORY !!! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities. For More Details Call : HR Omprasad @ 9900345707 (Call or whatsapp ) Email ID : omprasad@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: Fresher or Experience both can apply - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Omprasad @ 9900345707 (Call or whatsapp ) Email ID : omprasad@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****Role & responsibilities

Job description 1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k Pls call sangeeta 9176078282 for more info Regards sangeeta 9176078282

Hiring for Voice Support Work from office Walkin Interview UG freshers also can apply Domestic and international voice support Rotational shift & off Call HR Sangeetha@9008816263 thejobfactorysangeethan@gmail.com NO FEE CHARGED

Interested Candidates may connect to Ms.Raminder Kohli-9354648803 (11:00 AM - 05:00 PM) Client Overview Transcom is a globally recognized leader in customer experience solutions, providing high-quality support and service operations for top global brands. As a Customer Success Associate in the Vivint process, you will handle Customer support for international customers, ensuring efficient and professional resolutions. Job Overview We are hiring Customer Success Associates for the International Process at Transcom. This is a voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 6 months of international process experience. Key Responsibilities Provide support to international clients. Resolve customer issues professionally and in a timely manner. Maintain high accuracy and customer satisfaction levels. Communicate clearly and effectively in English. Collaborate with internal teams to escalate and resolve issues as needed. Qualifications & Experience Education: Graduate in any field; undergraduates are also eligible. Experience: Minimum 6 months of experience in an international process. Skills: Excellent written communication and English fluency required. Work Schedule & Shifts 5 Days Working Rotational Shifts Rotational Weekly Offs Salary & Benefits CTC: 25,000-31,000 per month Perks: Both side cabs provided