5986 Voice Support Jobs - Page 11

Hiring Now: Semi tech support process Location: Thane, Ghodbunder Road Role Overview: roubleshoot issues related to: Cable Box, Internet, Wi-Fi, Landline Handle billing queries + Upselling Qualification & Salary: Graduate + 6 month experience Salary: 21k inhand +2700 incentives Graduate + 1 Year bpo experience Salary: 27k + 2700 incentives Pickup and drop is available Work Schedule: 5 Days Working Australian Shift 2 Rotational Offs Interested? Apply Now! Call or WhatsApp @ 8108182475 for an Instant Response Email -recruitjob20236@gmail.com

- Deliver the best customer service experience for ecommerce customers and consumers - Process, assist, research, and resolve online customer's requests and/or problems in a prompt and professional manner via email or phone call - Relentless focus on the customer and their experience; constantly identify and communicate opportunities and solutions to improve their experience - Find solutions that benefit both the customer and the company - Demonstrate creative problem-solving for complaints or other opportunities - Build quotes for customers, suggesting alternate products when necessary or advantageous - Sell products and services, offer add-on and up-sell products that may benefit customer, and suggest alternative products when a customer-requested product is not available - Analyze competitor product offerings to identify potential increases to profitability, including new products and pricing changes - Maintain knowledge of products and their applications - Review daily and weekly reports to make recommendations to improve productivity and efficiencies - Track and budget necessary actions and results, e.g., returns, replacements, etc. Carry out supervisory responsibilities in accordance with company policies, procedures, and applicable laws - Assist with hiring, interviewing, and training employees; planning, assigning and directing work; appraise performance; rewarding and disciplining employees; addressing complaints and resolving problems Requirements : - Graduation - Atleast 2 years of experience in Customer Service Management - Excellent Communication Skills - Great Organizational Skills - Comprehensive knowledge of Ecommerce / Online businsees - Ability to create and prepare /run reports, identify discrepancy

|| Job Opening: Customer Service Executive Voice Process (Kolkata Location) || Location: Kolkata, West Bengal CTC: Up to 3 LPA (based on experience & interview performance) Process: Voice (Domestic / International) NOTE- We are also hiring for work from home opportunities / sales process / customer service, Interested candidates can get your interview aligned. We are hiring enthusiastic and customer-focused individuals for voice-based customer service roles in Kolkata. If you have good communication skills and a passion for helping people, wed love to connect with you (Namrata - 7388872578) Roles & Responsibilities: Handle inbound/outbound customer calls professionally. Address customer queries and provide appropriate solutions. Maintain customer satisfaction through effective communication. Record and update customer information accurately in the system. Collaborate with team leads for escalations and issue resolutions. Meet performance benchmarks (call quality, AHT, etc.). Requirements: Minimum qualification: 12th pass or above. Good verbal communication skills (Hindi/English are preferred). Basic computer knowledge. Freshers and experienced candidates are welcome. Interested Candidates Can Connect With Us To Apply / Can whatsapp their resume on the no. 7388872578 Regards, Namrata Pandey 7388872578 #customerservice #kolkatajobs #jobs2025 #hiringnow #hiringalert #hiringnow #bpjobs #fresherhiring #voiceprocess #12thpassjobs #kolkatahiring #saltlake

Hiring For Reputed BPO N KPO (Work from office) Excellent English Required Telephonic Interviews Voice/ Chat/Blended Process/Collections /Customer service Specialize in-Medical billing/Travel n Ticketing HSC/GRAD Fresher +6 months any bpo exp apply(on paper) 2 week offs,Transpot provided Salary 12K- 55 K + Inc Medical Billing :- upto 50k + Incentives +Travelling allowance SR.HR Shreya :- 9136512502 or mail CV on jobway.resume@gmail.com walk-In :- Jobway Recruitment ( Airoli W) , 1St Floor, Plot No H-132, Above Sai Optic, Opposite To Kotak Bank Atm, Near Bus Depo, Sector-3, Airoli , Navi Mumbai, Maharashtra 400708

Hiring for an AR caller #Location: Makarba, Ahmedabad #Shift: US Shift #Salary: Up to 40k #Education : Any graduate Experienced required at least 6 months}

**Urgent Hiring** Position: L1 Voice Call Coordinator Location: Ghansoli, Navi Mumbai Experience : Fresher- 2 Years Male Candidate Required Freshers are welcome! Role & responsibilities Communication skills to handle escalation calls and Assist users on priority. Analysts shall have good conduct and behavior and gain customer confidence. Adhere to the processes defined and procedures. Understanding and adhering to Service Desk processes and escalation processes. Proactive and good listener. Pacify angry users. Ability to understand and follow the process defined. Ability to build long lasting professional relationships with internal management team and client management team. Ensure Customer Satisfaction. Preferred candidate profile Graduated in any stream. Voice background will be an added benefit. Should be good in communication in both English & Hindi. Knowledge of additional languages will be an added advantage. Fresher (Male)

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 5 LPA + INCENTIVES. Call HR Suhani TO Schedule Your Interview @ 9257048579 Drop your Resume # mansi@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive Free Cabs 15 Day Accommodation Relocation Bonus 10K Call HR Suhani TO Schedule Your Interview @ 9257048579 Drop your Resume # mansi@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 4.5 LPA + INCENTIVES. Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # shaktideora@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive Free Cabs 15 Day Accommodation Relocation Bonus 10K Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

- Must be currently based out of Bangalore. - Ensure the team handles all these responsibilities and exceeds customers expectations Team's KRA : - Deliver the best customer service experience for ecommerce customers and consumers - Ensure all customer's requests and/or problems are assisted, researched and resolved in a prompt and professional manner via email or phone call - Relentless focus on the customer and their experience; constantly identify and communicate opportunities and solutions to improve their experience - Find solutions that benefit both the customer and the company - Demonstrate creative problem-solving for complaints or other opportunities - Build quotes for customers, suggesting alternate products when necessary or advantageous - Sell products and services, offer add-on and up-sell products that may benefit customer, and suggest alternative products when a customer-requested product is not available - Analyze competitor product offerings to identify potential increases to profitability, including new products and pricing changes - Maintain knowledge of products and their applications - Review daily and weekly reports to make recommendations to improve productivity and efficiencies - Track and budget necessary actions and results, e.g., returns, replacements, etc. - Carry out supervisory responsibilities in accordance with company policies, procedures, and applicable laws - Assist with hiring, interviewing, and training employees; planning, assigning and directing work; appraise performance; rewarding and disciplining employees; addressing complaints and resolving problems

Job Description: We are hiring customer service professionals for our International Voice Process team. This role involves handling customer queries and resolving issues via voice calls for international clients. Ideal for candidates with excellent communication skills and a passion for customer service. Key Responsibilities: Handle inbound and outbound customer calls for international clients. Resolve queries related to products, services, billing, and technical support. Maintain high levels of customer satisfaction. Record call details accurately in the CRM system. Follow communication procedures, guidelines, and policies. Meet performance targets in terms of call quality, productivity, and customer satisfaction. Required Skills: Excellent spoken English communication skills. Strong listening and problem-solving abilities. Ability to work in night shifts or rotational shifts. Basic computer knowledge and typing speed. Positive attitude and customer-centric approach. Eligibility Criteria: Educational Qualification: HSC / Graduate / Undergraduate 06 Months- 4 years of Experience Must be willing to work in night shifts. Perks and Benefits: Attractive salary with performance incentives. Cab facility (pick-up and drop). On-the-job training provided. Opportunity to work with global clients and develop an international career path.

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive (Blended process) Key Responsibilities:- - Handle inbound and customer queries via call , email, or chat. - Provide accurate and helpful information about our products/services. -Resolve customer issues in a timely, professional, and friendly manner. - Maintain a high level of customer satisfaction by addressing concerns and queries. - Keep accurate records of customer interactions and feedback. Requirements:- Graduate Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between upto 25k CTC Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number @8090909717- Akanksha Keshari. NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090909717- Akanksha Keshari. Regards, Akanksha keshari Senior HR Specialist Recoup Info. 8090909717 #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Join Our Global Customer Experience Team | International Customer Support | Hyderabad | CTC Up to 5.5 LPA Role Overview: Are you someone who enjoys solving problems and connecting with people across the globe? We're looking for talented individuals to join our International Customer Support team in Hyderabad. In this role, youll play a key part in enhancing customer satisfaction by providing seamless voice and chat assistance. Who Can Apply? Education: Open to candidates from all disciplines UG/Graduate Experience: Freshers with strong communication skills encouraged Experienced professionals (1+ year) in international BPO or customer service will have an advantage What Youll Be Doing: Engage with global customers to resolve product or service-related queries Ensure customer expectations are met through efficient and empathetic communication Use internal systems and knowledge base to provide accurate support Coordinate with internal departments when necessary to resolve complex issues Document interactions and feedback for service improvement What You Bring to the Table: Fluent in English communication both spoken and written Patience, active listening, and a problem-solving mindset Basic computer literacy and ability to navigate customer support tools Willingness to work in a 24x7 rotational shift environment Positive attitude and ability to thrive in a team Compensation & Perks: CTC: Up to 5.5 LPA (based on role fit and experience) Transport: Cab facility within serviceable radius Work Schedule: 5 working days/week with rotational offs Work Mode: Work from Office (Hyderabad) Hiring Steps : Step 1: Initial HR Discussion Step 2: Test Step 3: Final Operations Interview Ready to make a global impact through customer excellence? Apply now and start your journey with us! Interested candidates can Kindly give a Call Or Send Resume to HR Gouri- 9100987757 Mail ID : gouri.axisservices@gmail.com ( Share the resumes to this WhatsApp )

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call HR Neha 7975182408 or 9964080000 We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. We are looking out for candidates who can join immediately. Please call HR Sara on 6360065554 or 9964080000 Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 4.5 LPA 24/7 Shift Please call HR Neha 7975182408 or 9964080000 ****PLEASE DO REFER YOUR FRIENDS****

Handle incoming customer queries via chat. Provide accurate information about products/services. Troubleshoot basic customer issues and resolve them. Maintain a professional and friendly tone. Document conversations and ensure proper follow-up. Required Candidate profile Fresher and experienced both are eligible Good communication skills Graduation is mandatory Quick Learner Ability to work in fast paced environment

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9901777673 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

WFH only if you meet requirements 1 yr CS exp mandatory Core i5 (7th Gen +), GB Ram Webcam + noise cancellation headset 20 mbps internet + UPS mand EDR installed + SHL system check Report Salary -24500 ctc Great Comms required in English and hindi

Skill required: Omnichannel - Customer Service Technology Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Ability to perform under pressureWritten and verbal communicationAbility to work well in a teamAdaptable and flexibleAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

- Must have handled a team of 500 plus. - Must be currently based out of Bangalore. - Ensure the team handles all these responsibilities and exceeds customers expectations : Team's KRA : - Deliver the best customer service experience for ecommerce customers and consumers - Ensure all customer's requests and/or problems are assisted, researched and resolved in a prompt and professional manner via email or phone call - Relentless focus on the customer and their experience; constantly identify and communicate opportunities and solutions to improve their experience - Find solutions that benefit both the customer and the company - Demonstrate creative problem-solving for complaints or other opportunities - Build quotes for customers, suggesting alternate products when necessary or advantageous - Sell products and services, offer add-on and up-sell products that may benefit customer, and suggest alternative products when a customer-requested product is not available - Analyze competitor product offerings to identify potential increases to profitability, including new products and pricing changes - Maintain knowledge of products and their applications - Review daily and weekly reports to make recommendations to improve productivity and efficiencies - Track and budget necessary actions and results, e.g., returns, replacements, etc. - Carry out supervisory responsibilities in accordance with company policies, procedures, and applicable laws - Assist with hiring, interviewing, and training employees; planning, assigning and directing work; appraise performance; rewarding and disciplining employees; addressing complaints and resolving problems

Role & responsibilities Urgent requirement For International Voice Process...! Contact HR Bhavani (6300144370) Email ID - rayasam.bhavani@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Bhavani Rayasam 6300144370 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately...

To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

Role & responsibilities Urgent requirement For International Voice Process...! Contact HR (Nisha Patel) 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha patel 9573024464 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately... Preferred candidate profile

To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

We are hiring for Domestic and international BPO Voice process. any grad or undergrad with or without exp. can apply, salary upto- 35k, Excellent comm skills required. Call/WhatsApp: HR MONA-8168335948

Skill required: Capital Markets Services - Account Reconciliations Designation: Capital Markets Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Applied Technology & Operations for Markets (ATOM) is a multi-client processing on-demand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto in parts or entirely while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets.Looking for someone with capital market experienceA type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Agility for quick learningProcess-orientationWritten and verbal communicationCommitment to qualityStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Gurgaon-based BPO is Hiring for international customer Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.30000 + incentives & bonus, no cab, 5 days a week working. Contact-HR MONA-8168335948