V-Associate Delivery Manager

Managing the client expectations- Stakeholder, Sponsor, Steering Committee Expectations and Relationship Management with customer
Program Kickoff, create Program Charter, Create Roadmap and Defining Program / Account level standardsExp in Defining Infrastructure architecture and Sprint 0 plan would be an advantageDefining Project schedule plan and project resource requirementsPeriodic Catch-up/status meeting with customerTracking of cost, Effort, Schedule and RisksConduct Technical solution design review to ensure design is aligned with Appian design principles and customers long term objectivesCoordinating with PMO regarding resource additions and releasesPeriodically conduct design reviews of the project to ensure and enforce reusability, framework centric designs and adopting lessons learnt from the customer engagement across the organizationHandling communication related to contract, resource changes and onsite travelSOW preparation, SOW signoff and SOW renewalResolving project internal issues and handling escalationsReviewing the timesheet updates by the teamCommunicating the Holiday details to the customerPeriodic one-to-one catch up with Team Project Lead/Team for project improvements/review individual goals/360 degree feedbackPeriodic career log review of team(Set achievable but challenging targets, provide objective feedback, support improvement,etc)Good command over written and oral communicationsAbility to multi-task and handle multiple projects is a plus.Provide Status report to the management as well as customersQualifications
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