30 Us Client Jobs

Experience: Freshers & Experienced (min. 1 year in customer support) Language: Excellent English communication skills are a must Shift: Night Shift 5 Days Working | 2 Rotational Offs Salary – 3.2 LPA-3.8

Responsibilities: * Manage international & US client relationships via email & calendar * Coordinate meetings with clients worldwide * Provide exceptional client service through effective communication

IGT hiring for a pilot batch in Gurgaon Location. Salary upto 54k CTC+ cabs and Incentives. Need- Grad/UG + 12 Months BPO Calling Exp. Candidates must have knowledge of GDS OR Amadeus OR Galileo Offer- Salary upto 54k + Cabs+ Incentives Retention bonus of 60K. Both side cabs are given Please NOTE- 5 Days Working - Night Shifts US Calling Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Click on Apply Now Tab

1 to 3 years in Outbound Sales (preferably International BPO),Make outbound calls to potential customers in the US/UK/AUS markets,Pitch and promote products/services effectively over the phone,Identify customer needs and offer relevant solutions Sales incentives Work from home

Greetings from IntouchCX ! Urgent Hiring | International Non-Voice - Apply Now! HR Contact - 8147091054 (Shikta Shriya) HR Email - shikta.shriya@intouchcx.com Please note - Do not walkin on Saturday & Sunday Role & responsibilities The role of Customer Support Associate (CSA), will be responsible for: Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Provide accurate, valid, and complete information using the right tools and resources. Maintain detailed and clear records of customer interactions. Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction. Preferred candidate profile Excellent written communication and typing skills. Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Basic technical literacy (familiarity with CRM tools, chat platforms, and helpdesk software). Flexible and available to work various shifts, including weekdays, evenings, weekends, and holidays. Exclusive Employee Benefits: Complimentary Two-Way Cab Service Hassle-free daily commute Free Meals Stay energized throughout your shift Comprehensive Health Insurance Weve got you covered PF & Other Statutory Benefits – Secure your future

Role & responsibilities This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life cycle; technical analysis and design; and support of operations staff in executing, testing and rolling out the solutions. Participation in projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life cycle. He will get an opportunity to be trained on the job and get direct client exposure. Added advantages if he/she have an experience in Coding language such as Python , Java , C++ or any other Over following technologies/systems: 1. AVD (Desktop & App Virtualization ) 2. Cloud Integration 3. Project Management Preferred candidate profile WORK FROM OFFICE (MANDATE) HYBRID SHIFT Flexible working in rotational shifts - EU / US / ANZ Shifts. Good communication skills in English language (written/oral) Good analytical skills. Proficient in using Microsoft Office tools (MS Word/Excel/PPT)

Job description: SharePoint online, SharePoint solutions, SharePoint (on-prem to cloud solution), Azure AD, O365, SharePoint Designer, Power Apps, Power Automate, Power Shell scripting. Worked with US/UK Clients.

Greetings From KVC CONSULTANTS, JOB DESCRIPTION:: NOTE- IT IS A WALKIN INTERVIEW Job Description: Technical Help Desk Support (L1) FOR THE LARGEST IT SECTOR CO IN INDIA Min 2 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution). Experience in Voice and email Support (US client). Strong customer service & Handling skills. Excellent written and verbal communication skills. (Language/Grammar Proficiency). Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite. Familiarity with ServiceNow Ticketing tool. Knowledge of common technical troubleshooting tools and techniques. Knowledge of ITIL Framework is Required Responsibilities: • Answer phone calls, emails, and chat messages from clients regarding technical issues. • Troubleshoot software and hardware problems. • Escalate complex issues to the appropriate team members. • Document all customer interactions in the ticketing system. • Stay up to date on the latest technical developments. • Provide excellent customer service. Salary Package- Upto 7 LPA KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Experience:- 1-3 Years. Location:- Bengaluru. Job Descriptions Overview The Billing Systems Analyst supports the internal users of Costguard and manages the Costguard ERP system. This role involves colaborating with various levels and departments within Mitel to modify and maintain the Costguard system. The successful candidate will have a broad understanding of ERP system structures and processes and have the ability to interact and support individuals with varying levels of ERP knowledge. Responsibilities Work with business leads and various IT groups to execute daily and monthly billing tasks to ensure accurate and timely bills Provide support for questions from IT development teams, Solutions Architecture teams and business functional groups such as Billing, Finance and Accounting. Manage SKU creation in Costguard system Upload usage files and troubleshoot unmatched usage Create, maintain and deactivate user accounts in Costguard Manage Costguard (ERP) change requests; including determining change requirements, interacting with external vendor to create the modification, testing and implementation Requirements Preferred candidate will have extensive Costguard operating system knowledge Previous experience supporting internal users of an ERP system Excellent written and verbal communication skills Attention to detail and research/investigative skills Ability to provide excellent internal and external support This role may require overtime and or weekend support

REQ- US third party collections executive SALARY - 40K CTC EXP- 9months any international voice process LOCATION- SECTOR 63 NOIDA CAB-N0 5 days working / night shifts APPLY NOW send me your cv on whatsapp - 8512850830

Profile Description Role: Assistant Manager, TMT (Tech, Telecom, Networking, Digital Media/Gaming) LOB: Insights - Market Intelligence Location: Kolkata / Gurgaon Key responsibilities 1. Independently lead and execute client projects in the market intelligence / secondary research space for TMT clients 2. Ensure client satisfaction by providing high-quality client deliverables with actionable insights 3. Collaborate with other teams as and when required (for client projects that have a primary research, analytics, content, etc. component in addition to secondary research) 4. Lead client communication independently throughout project lifecycle 5. Over time, play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc. 6. Over time, start playing a larger role in people management i.e., recruitment, training, building capabilities in the secondary research space Skillsets and experience We are looking for individuals who are motivated to build and expand capabilities in the market intelligence space and are willing to take ownership of client relationships and project delivery. Core responsibility will be to work hands-on and execute projects for TMT clients. Over time, the responsibilities will evolve both in terms of client/account management as well as team management, based on performance. Experience of handling custom market intelligence / research projects for external clients a must Strong project management skills. Ability to execute projects independently Excellent communication skills, ability to engage with global clients (past exposure to US clients desirable) Well versed with working on MS PPT, Excel and Word 5- 8 years of relevant experience (market intelligence / secondary research / consulting) Education B.Tech + MBA or equivalent

Virtual Assistant We are a US-based MNC looking to hire Virtual Assistant Job details: Experience: 3 -5 years Education: Any Graduate Work timings: Rotational Shifts / Night Shifts / (Flexile as per requirement) Work location: Kolkata, Pune, Indore, Udaipur, Mohali Working days: 5 days Job Description We are looking for a Customer Service Virtual Assistant to provide exceptional support to our customers. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-first mindset to ensure a smooth and positive experience for clients. Key Responsibilities Customer Support & Communication: Respond to customer inquiries via phone or email in a timely and professional manner. Provide accurate information about products, services, and company policies. Maintain a friendly, helpful, and customer-focused tone in all interactions. Issue Resolution & Troubleshooting: Address and resolve customer complaints and concerns efficiently. Escalate complex issues to the appropriate team when necessary. Follow up with customers to ensure their concerns are fully resolved. Order & Account Management: Process orders, returns, refunds, and exchanges in accordance with company policies. Track shipments and provide customers with real-time updates. Assist customers with account setup, modifications, and troubleshooting. CRM & Data Entry: Maintain and update customer records in CRM systems such as Zendesk, HubSpot, or Salesforce. Log customer interactions and support tickets for seamless follow-ups. Follow-ups & Customer Retention: Send follow-up emails or messages to enhance customer satisfaction. Gather customer feedback and report key pain points to improve service quality. Offer proactive solutions to enhance the customer experience and retention. Administrative Support: Prepare customer service reports and performance summaries. Mandatory Skills Minimum of 3 years of experience in Customer Service - Voice Process, with a strong ability to handle inquiries, resolve issues, and ensure smooth day-to-day processes. Experience is serving international customers (Majorly US & UK) is a must. Good written and spoken English skills with a neutral accent and should be able to express well and effectively. Intermediate proficiency in MS Office, particularly Excel and PowerPoint (Knowledge of creating macros, using pivot tables, and creating PowerPoint presentations in MS Office). Solid understanding of popular social media platforms like LinkedIn, Facebook, and Instagram, with the ability to post content, engage with users, and assist in basic platform management. Good To Have Skills Conduct online research to gather accurate information and valuable insights on various topics, ensuring relevance and reliability. Candidates having US or UK accents will be preferred. Knowledge about commonly used CRMs such as Monday.com, Salesforce, HubSpot, or Zendesk, with the ability to navigate and perform basic tasks efficiently. Knowledge in basic graphic design tools like Canva or similar tools. Basic Knowledge of AI Tools such as ChatGPT, Gemini, or similar tools. Work Schedule Shift timings and weekly offs will be based on client requirements and business needs. Candidates should be flexible to work in any shift, including morning, afternoon, evening, or night, as per business requirements. if interested please forward your updated resumes at: aparnagupta@virtualemployee.com Regards, Aparna Gupta | Assistant Manager - HR Recruitment Virtual Employee Private Limited / TeckValley India Private Limited Email: aparnagupta@virtualemployee.com | Web: www.VirtualEmployee.co.in Head Office : SDF Block I-15, NSEZ, Phase II, Noida - 201305, UP Branch Office : J-38, Sector-63, Noida -201301, UP Kolkata Office : Ecostation Business Tower, 14th floor, 1404, Street No. 9, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091' Here's a quick look at our new R&D facility in India .'To learn more about VE check out our CEO's Youtube channel : https://www.youtube.com/@seansingh4905 Where Talent Gets Seen. And Celebrated. See the Celebration

Hiring International Voice Support Pune, Mumbai, Bengaluru. 6m–5y exp, Versant 58+, WFO, US shifts, 28k–60k. Interview: 24–27 Jun. Share CV: sangeetha@lionandelephants.com / carmel@lionandelephants.com/abinaya@lionandelephants.com Office cab/shuttle

IGT hiring for a pilot batch in Gurgaon Location. Salary upto 54k CTC+ cabs and Incentives. Need- Grad/UG + 12 Months BPO Calling Exp. Candidates must have knowledge of GDS OR Amadeus OR Galileo Offer- Salary upto 54k + Cabs+ Incentives Retention bonus of 60K. Both side cabs are given Please NOTE- 5 Days Working - Night Shifts US Calling Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Click on Apply Now Tab Contact- 7042724987

IGT hiring for a pilot batch in Gurgaon Location. Salary upto 54k CTC+ cabs and Incentives. Need- Grad/UG + 12 Months BPO Calling Exp. Candidates must have knowledge of GDS OR Amadeus OR Galileo Offer- Salary upto 54k + Cabs+ Incentives Retention bonus of 60K. Both side cabs are given Please NOTE- 5 Days Working - Night Shifts US Calling Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Click on Apply Now Tab Contact- 9899117267 (Kashish)

Key Responsibilities: Deliver high-impact vCIO and advisory services, acting as a trusted technology partner for client leadership teams. Engage stakeholders to define future IT investment strategies, programs, and priorities. Provide ongoing insight into emerging technology trends and innovations, ensuring clients stay ahead of the curve. Develop, present, and drive execution of IT strategic roadmaps aligned with each clients mission and long-term objectives. Lead and execute special projects, such as IT audits, gap assessments, and infrastructure optimization efforts. Optimize IT budgets and resources, implement continuous improvement frameworks, and define scalable IT staffing and training models. Technical Qualifications: Strong understanding of core business applications and IT operations. Deep expertise in the Microsoft technology stack including Windows Server, SQL Server, Azure, and Microsoft 365 (Office 365). Ability to design and implement modern IT architectures that support client growth, security, and scalability needs. Ideal Candidate: Strategic thinker with a consultative approach to problem solving. Excellent communicator who can distill complex IT concepts for non-technical stakeholders. Proven success in mid-market IT consulting, ideally across multiple industries. Capable of functioning as both a strategist and hands-on project leader.

IGT hiring for a pilot batch in Gurgaon Location. Salary upto 54k CTC+ cabs and Incentives. Need- Grad/UG + 12 Months BPO Calling Exp. Candidates must have knowledge of GDS OR Amadeus OR Galileo Offer- Salary upto 54k + Cabs+ Incentives Retention bonus of 60K. Both side cabs are given Please NOTE- 5 Days Working - Night Shifts US Calling Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Click on Apply Now Tab

Job description Job Title: Project Manager with US Hospital Experience NP-Immediate or those who are serving/Don't apply if you have 60-days mail me - anjali.bahukhandi@elevancesystems.com

Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Mallik @ 7259027282 / 9900024811 / 7760984460 / 9686682465 / 7259027295

Role & responsibilities Effectively manage executives' calendars, schedule appointments, and coordinate project tasks to ensure deadlines are met. • Serve as a central point of contact for internal and external communications, facilitating effective information flow between executives and project team members. • Handle travel arrangements for executives and coordinate meetings, ensuring seamless logistics for both administrative and project-related activities. • Maintain an organized filing system of paper and electronic documents. • Handle sensitive information with discretion, maintain confidentiality, and monitor project deliverables to ensure they meet quality standards. • Develop and sustain a level of professionalism among staff and clientele. • Act as the primary point of contact between the executive and internal/external stakeholders. • Generate and distribute regular project status reports and other relevant documentation to stakeholders and executives. • Anticipate and resolve administrative issues and challenges to ensure smooth operations. • Help identify and resolve project issues, escalating when necessary. • Handle claims processes, including documentation, submission, and resolution. Skills/ Abilities: • Minimum of 8+ years of experience as an Executive Assistant reporting directly to senior management. • Advanced Microsoft Office skills, with an ability to become familiar with firm specific programs and software. • Strong problem-solving skills with impeccable multi-tasking abilities. • Excellent verbal and written communication skills to facilitate effective interaction with executives, team members, and stakeholders. • Excellent organizational and time-management skills. • Ability to multitask, manage deadlines, and priorities in both administrative and project-related contexts. • Effective problem-solving skills to address challenges and obstacles, whether they arise in administrative tasks or project activities. • Keen attention to detail, especially in document preparation, and administrative tasks, to avoid errors and ensure accuracy. • Experience handling requests and approvals, including understanding organizational policies, and coordinating with team members to ensure adequate information is received for approval Educational Qualification/ Experience: • 8+ years of experience • Any Graduate or masters degree or comparable experience Experience working with US based companies. Work location: Gurgaon Timings: 3pm 12 am

Position Overview: We are looking for a highly motivated and enthusiastic Individual for Business Development Executive for our US clients Lead Generation and its management. You will be responsible for presales, Lead Generation and cold calling and good to have client handling skills. Being a Business Development Executive, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: Excellent Interpersonal skills Strong problem-solving skills and attention to detail Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Education and/or Experience: Only B.com is required. 0-1 years of experience and Freshers can also apply This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.

1 year of exp in U.S. real estate taxation (residential) process with experience of working in tax line setup, delinquency processing, disbursements, returns & refunds, tax research, claims & recoveries Tax Research and Tax customer service Required Candidate profile Experience of working on real estate tax systems/ platforms Excellent English Communication Ready to work in Night Shift Looking for Immediate Joiner Call us: 7024312398 Perks and benefits Night Allowance Pickup & Drop facility available

Role- Tech Support Executive 0-3 Yr Exp Into international customer Handling Any Graduate CTC- Up to 5 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833

Female CRM Executive required to handle US-based customers during night shift. Role includes managing client communication, order updates, follow-ups, and ensuring customer satisfaction for a jewellery manufacturing company. Required Candidate profile Female candidate with strong English communication, confident in client handling, familiar with CRM tools, and comfortable working night shifts to support US customers in a jewellery industry

Functional Business Analyst (Insurance Domain Night Shift) Location: Remote / PAN India Shift Timing: Night Shift (US Time Zone) Employment Type: Full-Time About the Role: We are looking for a mid-level Functional Business Analyst with strong insurance domain knowledge and experience working closely with Guidewire (GW) systems. The selected candidate will operate during offshore hours (night shift) and act as a bridge between business stakeholders and technical teams. Key Responsibilities: Analyze and understand support tickets and raise Root Cause Analysis (RCA) for recurring issues. Gather and document business requirements clearly and concisely. Interact with developers to clarify business needs and ensure technical alignment. Provide daily updates and status reporting. Act as the liaison between business and development teams, ensuring proper communication and documentation. Ensure timely follow-ups and support issue resolution processes. Required Skills: Prior experience or strong understanding of Guidewire (GW) platform is mandatory . Excellent written and verbal communication skills . Proven ability in requirements documentation , issue analysis, and cross-functional team coordination. Comfortable working in night shifts aligned with offshore (US) clients . Good to Have: Familiarity with Guidewire PolicyCenter , BillingCenter, or ClaimCenter. Experience in Agile methodology and tools like JIRA or Confluence. Prior experience supporting insurance support or maintenance projects . Work Mode: Remote Work (WFH) Shift: Night shift (Offshore hours)