Travel Consultant

About Us

At Finder.co, we specialize in crafting memorable travel experiences—from unique houseboat stays to customized vacation packages across India and beyond. We are passionate about curating hassle-free travel and are on a mission to redefine how people explore destinations.

We are now looking for a Travel consultant who can manage our travel operations and drive business growth through client engagement and conversion.

Key Responsibilities

Sales & Client Acquisition

• Identify and contact potential leads via phone, email, and social platforms.
• Convert inquiries into confirmed bookings through persuasive communication and customized travel solutions.
• Build and maintain strong client relationships to encourage repeat bookings and referrals.

Operations Management

• Coordinate end-to-end travel operations including bookings, vendor confirmations, itinerary management, and on-ground support.
• Liaise with suppliers, transport partners, and accommodation providers to ensure smooth execution of travel plans.
• Monitor and manage booking pipelines, cancellations, and last-minute changes.

Client Experience

• Provide detailed travel information, cost breakdowns, and destination insights.
• Ensure timely communication and updates with clients before, during, and after travel.
• Resolve operational and customer issues efficiently with professionalism and empathy.

Business Growth & Strategy

• Support the team in creating promotional offers and campaigns to boost sales.
• Analyze booking trends and customer feedback to improve service delivery.
• Collaborate with marketing and digital teams for lead generation activities.

Key Requirements

• Bachelor’s degree in Tourism, Hospitality, Business, or related fields.
• 0–3 years of experience in travel sales or operations preferred.
• Excellent communication and negotiation skills (English, Hindi, and regional language is a plus).
• Strong organizational and multitasking abilities.
• Customer-first attitude with a knack for closing deals.
• Tech-savvy with experience using CRM tools, travel booking platforms, or Excel/Sheets.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Ability to commute/relocate:

• Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• do you have laptop?

Language:

• English (Preferred)
• Malayalam (Preferred)

Work Location: In person