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5.0 - 10.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Date 17 Jun 2025 Location: Bangaore, KA, IN Company Astom Req ID:487666 Your future roe Take on a new chaenge and appy your digita transformation and project management expertise in a new cutting-edge fied. You work aongside coaborative and forward-thinking teammates. You' pay a pivota roe in bridging business needs with innovative digita soutions, ensuring strategic aignment and driving impactfu outcomes. Day-to-day, you work cosey with teams across the business (enterprise architects, deivery teams, business requesters), evauate digita demands, and manage mutipe projects to ensure on-time deivery and operationa exceence. You specificay take care of demand management, technica eadership, and digita project deivery, but aso foster innovation and process improvement initiatives. We ook to you for: Serving as the primary iaison for digita demands within assigned business domains Evauating, prioritizing, and managing digita initiatives based on business impact and feasibiity Ensuring aignment with enterprise architecture and IT andscape simpification Defining and driving the deivery of digita projects across mutipe programs Coaborating with domain and patform architects to ensure scaabe, sustainabe soutions Mentoring project teams in adopting innovative digita practices and technoogies A about you We vaue passion and attitude over experience. Thats why we dont expect you to have every singe ski. Instead, weve isted some that we think wi hep you succeed and grow in this roe: Bacheors degree in Information Technoogy, Computer Science, or a reated fied 5+ years of experience in IT consuting or digita transformation project management Strong understanding of digita patforms such as Automation, Anaytics, DevOps, and AI Expertise in business anaysis, soution design, and buiding business cases Famiiarity with enterprise architecture principes and IT governance Experience working in a matrixed or goba organization Knowedge of Agie or hybrid deivery methodoogies Exceent communication and stakehoder management skis Strong anaytica thinking and probem-soving capabiities Things you enjoy Join us on a ife-ong transformative journey the rai industry is here to stay, so you can grow and deveop new skis and experiences throughout your career. You aso: Enjoy stabiity, chaenges and a ong-term career free from boring daiy routines Work with new security standards for rai signaing Coaborate with transverse teams and hepfu coeagues Contribute to innovative projects Utiise our fexibe and incusive working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your deveopment, through award-winning earning Progress towards eadership roes in digita transformation Benefit from a fair and dynamic reward package that recognises your performance and potentia, pus comprehensive and competitive socia coverage (ife, medica, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or famiy, you be proud. If youre up for the chaenge, wed ove to hear from you! You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or famiy, you be proud. If youre up for the chaenge, wed ove to hear from you! Important to note As a goba business, were an equa-opportunity empoyer that ceebrates diversity across the 63 countries we operate in. Were committed to creating an incusive workpace for everyone. Job Type:Experienced
Posted 1 week ago
8.0 - 13.0 years
10 - 13 Lacs
Bengaluru
Work from Office
Greetings from ReSource Pro!!! . Job Description Job Title: Assistant Manager, Service Delivery, India Working Experience: Minimum 8 years experience, 1 + years of experience as an Assistant Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in
Posted 1 week ago
4.0 - 7.0 years
7 - 11 Lacs
Mumbai
Work from Office
Flexing It is a freelance consulting marketplace that connects freelancers and independent consultants with organisations seeking independent talent, Flexing It has partnered with Our client, a leading global private equity investor committed to partnering with management teams, entrepreneurs, and founders to drive business transformation, is looking to engage an Interim Service Operations Lead for one of its portfolio companies?(a consumer goods business) Roles & Responsibilities - Ensure high customer satisfaction and positive NPS through end-to-end experience management and timely issue resolution, Improve service delivery timelines and operational efficiency through strategic initiatives, Drive AMC revenue growth and achieve financial targets, Lead a large team of 450 employees, 8000 technicians, and 650 business partners, Collaborate cross-functionally to ensure seamless service and customer support, Monitor KPIs and ensure compliance with policies, regulations, and quality standards, Skills Required Customer-Centric Mindset Deep commitment to understanding customer needs and delivering superior service experiences that drive satisfaction and loyalty, Operational Excellence Strong ability to streamline service processes, reduce delivery timelines, and improve overall efficiency and quality, People Leadership Proven experience in leading large, distributed teams with a focus on motivation, accountability, and performance management, Data-Driven Decision Making Proficient in leveraging KPIs, analytics, and performance metrics to identify gaps and drive continuous improvement, Strategic Execution Ability to align long-term goals with day-to-day operations, ensuring structured planning and timely results, Collaborative Influence Skilled in engaging stakeholders, building partnerships, and gaining alignment through communication and trust rather than authority, Change Management & Transformation Demonstrated success in leading change initiatives, especially in complex or evolving operational environments,
Posted 1 week ago
8.0 - 13.0 years
25 - 40 Lacs
Gurugram
Work from Office
What this Job Involves: Deliver Transitions Programme - . Pre Planning & Solutioning - Support Transformation Program Director teams during the investigation & Pre-Planning stage by providing information regarding the value of , development of transition timelines, budgets, resource requirements, and other applicable costs. . Transition Execution Single handedly Manage the end to end execution of large deals spread across geographies . Due Diligence Planning and Reporting exposure , Knowledge Transfer planning and delivery , Ramp Up Planning and deployment experience . Governance - Set up establish Governance framework for large complex programmers and ensure the overall programme is integrated across other JLL work streams . Project Risks - Give clear assessment of the movement, progress, delays, issues, risks of projects in relations to cost and expenses . Financials - Responsible for managing & controlling deals financials - Knowledge of Business Case creation and updating on a regular basis . Stabilization - Helps stabilize operations post-go-live Stakeholder Management . Client & Stakeholder Relationship - Manages overall internal/external client relationships during various stages of the transition/mobilization effort . Change & Risk management Work closely with internal client teams to drive/support in change management & monitor the transition risks. Expectation: Core Capabilities and Governance . Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization . Develops & maintain domain specific credentials, Client Visit Decks, Case Studies & Transition Methodology . Interaction with client and client teams, Set up governance for regular review etc. Leadership skills . Influence and maintain positive and healthy working relationship with support functions, Service delivery and senior Leadership, securing collaborative support in the execution of role responsibilities. . Manages and counsel teams to excel in their roles. . Client & Contract management . Effectively collaborate with functional teams like HR, Recruitment, IT, Training etc. Program Management: . Seamless transition with no noise while adhering to speed, cost and quality . Use and integrate the mandatory JLL Location Strategy & Transitions methodlogy in the projects Sounds like you To apply you need to be Professional Skill Requirements: . Single Contributor IC role. . An effective communicator with excellent relationship building, Negotiation & interpersonal skills. . Versatility, High level of professionalism and confidence . Comfortable interacting with senior executives within both JLL and the client (where applicable, will be limited) . Strong leadership skills and the ability to effectively and efficiently manage others . Expertise in managing budget & deals financials . Highly flexible, adaptable and creative . Ability to drive change . Entrepreneurial Skills . Strong analytical, problem solving abilities & complexity management Technical skills: . MS Project: Hands-on experience in creating and maintaining project plans. Report out using basic MS Project options . MS Visio: Create and maintain process maps . MS Excel: Create and manage detailed project plan with specific tollgates, milestones, planned/actual start and closure date, responsibility and completion status . MS Power point: Governance meetings to provide the updates based on the expectations from the target audience Basic Qualifications: . Should have approximately 16+ years of overall work experience with Travel Requirement: . Moderate to extensive as required Work Shift: . Open to work in flexible working shifts as per the location or project requirement
Posted 1 week ago
9.0 - 14.0 years
18 - 27 Lacs
Noida, Hyderabad, Pune
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in Life and Annuity. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 1 week ago
10.0 - 15.0 years
15 - 25 Lacs
Pune
Hybrid
Below are the Candidate Profile Expectations Must have end-to-end transition transformation management experience. Candidates must have functional transition management. Should have led transitions independently, not just supported them. Must be location and time-agnostic due to global coordination. Should be confident in stakeholder communication, including senior leadership. Must be able to articulate risks, manage escalations, and drive delivery. Due Diligence & Scoping: Engage with business and internal stakeholders. Document and report the current state ("as-is") of the business. Present findings to leadership and facilitate discussions. Coordination & Hiring: Coordinate with the hiring team at the receiving location. Track profiles and hiring progress. Knowledge Transfer & Training: Develop detailed training plans (duration, trainers, schedule). Conduct and track training sessions. Perform proficiency assessments post-training. Stabilization & Handover: Oversee the stabilization phase post-transition. Governance & Reporting: Participate in governance calls and weekly reviews. Report risks, performance issues, and mitigation plans. Maintain RAID logs (Risks, Actions, Issues, Dependencies). Profiles with Transaction Operations are not suitable so this will not be considered. Candidates with application/data migration experience are not suitable and will not be considered
Posted 1 week ago
12.0 - 16.0 years
18 - 20 Lacs
Noida
Work from Office
Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis. Influence and shape transition solutions, working with bid team, solution analysts and architects; Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs; Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities; Contribute to proposal development (from client request through to final issue and potentially subsequent project delivery); Create a value proposition in collaboration with client that highlights the advantages of the organizations service, proposing solutions that meet or exceed client needs and expectations and align with the Groups strategy Working with Transformation team to drive DGEM Alignment that including incorporating CG best practice and specific client needs to come up with client DGEM. Driving Impact Assessment phase at country/ region/ market level to develop and drive action plans to identify and close gaps between approved client DGEM and as-is local country / BU processes. Working with Transformation teams to develop implementation plans and timelines for identified initiatives arising from DGEM alignment / Impact Assessment workshops with focus on ensuring Day1 productivity initiatives are implemented Delivering on the implementation plan initiatives identified as being required for Day1 Primary Skills Must be experienced in 3rd party transitions this will not involve somebody who is only experienced in Captive set up or internal transitions alone. The last role in the current organization should be as a Transition Manager / Transition Role Vivid in explaining their current transition methodology/ risks/ challenges faced Experience in handling bid process/ be a transition counterpart during RFPs & bids/ transition solution experience in devising plans, costs etc Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)
Posted 1 week ago
5.0 - 10.0 years
8 - 14 Lacs
Hyderabad
Work from Office
What this job involves You will oversee the entire bouquet of Building Management Services provided at the site. Your role will be to ensure smooth operations at the facility/building by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensure usage of proper LOTO & permits Control and monitor the preventive maintenance carried out as per schedule. Organize and attend HSE meeting, trainings and address HSE issues. Ensure team attendance (workplace accommodation) Ensure SO observation completion on time. TBT for all associated team members Ensure 100% legal compliance Participating in all near miss incidents and accident investigations. Participating in emergency exercises Requiring that all incidents are investigated promptly and take appropriate steps for preventive recurrence. Attend safety committee meetings Spread safety procedure across down team Manage, operate, repair, and maintain the building in a professional and diligent manner, consistent with the approved budget and industry standards, in the locale where the building is operating. Ensure fulfillment of occupants/customers obligations under the lease agreement of the space in the building. Transition of all towers. Handing Taking over of all asset from Projects. Overseeing of all process/ procedures adhered with due diligence of fitout works without any violations. Purchase all equipment, tools, appliances, materials including consumables and supplies reasonably necessary and desirable for the operation and maintenance of the building. Handle all requests and complaints of the occupants/customers. Ensure stringent health and safety practices in all the areas, in the building. Retain all documents and records, till the minimum retention period. Ensure compliance of legal & statutory compliances check list pertaining to integrated management system & norms/ restrictions affecting the building. Ensure safety standards implementation & engineering guidelines. Any other task / responsibility assigned by the management time to time To be observant towards any unsafe act & prevent the same. Bring the same to the notice of management as required & follow engineering guidelines and safety management system. Overseeing all building management systems including fire/life safety, MEP and all critical utilities. Ensuring the documentation of assets under asset list/ tracker. Formulating suitable transition plan and perform the transition process as per the schedules/plan to ensure smooth operations. Preparation & implementation of all Transition documents for smooth operations like HOTO checklist, SOPs, Fitout guidelines, Operational manuals etc., at site. Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker. Coordinates maintenance efforts with outside contractors Works with Security Director to coordinate all building fire/life safety drills/seminars To ensure all the planned preventive maintenance (PPM) are being timely carried out. Suggest and implement improvements for preventive maintenance programs as required. Coordinating with contractors, tenants and engineers periodically. Ensuring the site team is maintaining service /repair contracts. Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan. Assessing of the building operations and working towards mitigation of highlighted inherent risks. Conducting regular inspections of operating MEP equipment systems of multiple sites; making necessary adjustments and managing controls as per requirements. Coordinate and maintain the as-built drawing and transition document library. Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Creating emergency response plan and taking part in evacuation drills. Develops/maintains effective Asset specific maintenance and safety procedure manuals. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
Software Engineer FR Software Engineer FR
Posted 1 week ago
13.0 - 18.0 years
40 - 45 Lacs
Mumbai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Transform the organization from focus on conventional detection and containment to focused on best-in-class preventionGuide, direct, maintain and monitor all activities associated with the successful application Business ExcellenceImplement systems and processes that deliver improvement toward 100% conformance to customer requirementsEngaging with Client process team and work on project that improve client processes and drive client valueDrive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processesBuild relationships with other regions and global team resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive resultsDevelop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleProblem-solving skillsPrioritization of workloadCommitment to qualityStrong analytical skillsSix Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment backgroundAbility to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmapShould have delivered large scale end-end Process Transformation projects for global clientsWell versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutionsExcellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
5.0 - 8.0 years
15 - 20 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Responsibilities As a Scrum Master, you will be responsible for: Driving the Scrum processes and ceremonies Tracking and maintaining the product backlog as well as the Sprint tasks Facilitating a close cooperation within the team and with the customer Spreading and fostering a Scrum mindset in the project teams Coaching team in Agile and Scrum methodology Proactively supporting the development team in solving impediments, blockers Continuously improving the process in order to ensure better quality, faster delivery, and effective working mode Reporting the implementation progress to internal and external stakeholders Skills Must have Able to identify and solve problems by adopting existing procedures, techniques and methods Able to actively contributing to improvements and changes Taking full responsibility for his/her actions and his/her delivery, and encouraging others to do the same Having a good understanding of the group's joint tasks Seen as a person who takes full responsibility and encouraging others to do the same Seen as someone who colleagues can trust Working independently but being a team player Good leadership and communication skills, including fluent in English at least basic knowledge about software development process Nice to have Agile Methodology Other Languages English: B2 Upper Intermediate Seniority Junior Location: Pune,Bengaluru,Hyderabad,Chennai,Noida
Posted 1 week ago
10.0 - 18.0 years
17 - 30 Lacs
Bengaluru
Hybrid
All migrations / transitions at WNS is supported by a central transitions team. The principle role of this team is to manage, own and act as a custodian for all transitions that take place across the length and breadth of the organization for all geographies. Transitions commence once a new project has been signed-off and ends when all processes of that project have gone live, stabilized and all client deliverables, goals and metrics have been achieved. Additionally, this team is also responsible for creating customized solutions and pricing for RFP and deal pursuits. Key responsibilities: Lead large/multiple transitions of clients processes Thorough project planning and reporting to clients, internal stakeholders and transition leaders Thorough and proactive project review Risk, Issue, escalation and milestone management Identify areas for efficiency improvement and implementing the same Build close rapport with key internal stakeholders and clients Manage project escalations and conflicts in projects Mentor and coach direct reports to aid in their development Strong focus on positive transition outcomes: Project Financials (people, technology, infrastructure, etc.) - balance risks with speed of execution Customer Experience understand client needs, wants and expectations and manage them effectively Metrics Delivery Setup metric deliverables and reporting effectively to ensure visibility and achievement of goals from day 1 of go-live Required to lead multiple initiatives / projects concurrently (where applicable) Compliance and continuous improvement to the WNS Transition Methodology Design transition solution for new opportunities (RFI/RFP) Respond to RFI/ RFPs along with the solutions team Able to take on additional responsibilities in the transition function (e.g. capability building) Qualifications and skills: Excellent project management skills applied to wide range and number of project types, complexities, domains and geographies Self-starter, independent, initiator, strong organizational, presentation, interpersonal and consultative skills is a must Strong CRM skills Deep understanding of the different aspects of BPO business QA, MIS, SLA, Base-lining, etc. PMP or other project management certification is a plus Knowledge and/or experience or certifications in Six Sigma or Green belt / black belt is a plus Supplemental: Maintaining an established work schedule and strong work ethic Very strong analytical, planning, organizational, and time management skills Strong research skills including gathering and analyzing data from multiple sources Effective reporting and documentation skills Ability to maintain discretion and confidentiality Working in a cross-functional team and environment Financial acumen Interpreting and applying rules, regulations, policies, and procedures Technology and system orientation Effectively using interpersonal and communications skills including tact and diplomacy to network with entire organization and get things done by building bridges Effectively using organizational and planning skills with attention to detail and follow through Competencies/ Skill set: BFSI Transitions experience is mandate | E2E Transitions Demonstrated hands on experience in driving in successfully leading large multi-dimensional transitions At least 10 years of intense customer facing roles Managed / liaised with IT Projects teams to deliver the technology and enabling tool as part of transition project deliverable Individual Contributor Role Hybrid 3 days a week, however basis need should be flexible with 100% WFO Work Location : Bangalore
Posted 1 week ago
2.0 - 12.0 years
4 - 14 Lacs
Pune
Work from Office
We are looking forward to hire Data Engineering Professionals in the following areas : Experience 10-12 Years Location: Pune J ob Summary: We are seeking a detail-oriented and technically proficient Technical Project Manager (TPM) with a strong background in data engineering, analytics, or data science. The TPM will be responsible for leading cross-functional teams to deliver data-centric projects on time, within scope, and within budget. This role bridges the gap between business needs and technical execution, ensuring alignment across stakeholders. Key Responsibilities: Lead end-to-end project management for data and engineering initiatives, including planning, execution, and delivery. Lead the planning, execution, and delivery of data-related projects (e.g., data platform migrations, analytics implementations, ML model deployments). Collaborate with data engineers, analysts, and business stakeholders to define project scope, goals, and deliverables. Develop detailed project plans, timelines, and resource allocations. Manage project risks, issues, and changes to ensure successful delivery. Ensure data quality, governance, and compliance standards are met. Facilitate communication across technical and non-technical teams. Track project performance using appropriate tools and techniques. Conduct post-project evaluations and implement lessons learned. Required Qualifications: Bachelor s or Master s degree in Computer Science, Data Science, Information Systems, or a related field. 5+ years of experience in project management, with at least 2 years managing data-focused projects. Strong understanding of data pipelines, ETL processes, cloud platforms (e.g., AWS, Azure), and data governance. Proficiency with project management tools (e.g., Jira, MS Project). Excellent communication, leadership, and stakeholder management skills. Familiarity with BI tools (e.g., Power BI, Tableau). PMP or Agile/Scrum certification is a plus. Required Technical/ Functional Competencies Change Management: Specialized in overcoming resistance to change and helping organizations achieve their Agile goals. Able to guide teams in driving the change management projects or requirements. Customer Management: Specialized knowledge of customers business domain and technology suite. Use latest technology, communicate effectively, demonstrate leadership, present technical offerings, and proactively suggest solutions. Delivery Management: Specialized knowledge of deal modeling, commercial and pricing models. Create an integrated pricing model across service lines. Guide team members to apply pricing techniques. Grow the account, forecast revenues and analyze complex internal reports. Manage at least 1 complex account (>10m) or multiple small account independently. Domain/ Industry Knowledge: Specialized knowledge of customers business processes and relevant technology platform or product. Able to forecast business requirements and market trends, manage project issues, and validate customer strategy roadmap. Product/Technology Knowledge: In-depth knowledge of platform/product and associated technologies. Review various product-specific solutions for a specific project/client/organization and conduct product demos, walkthroughs and presentations to prospects if required. Profitability Management: Demonstrate competence in applying profitability and cost management techniques. Can develop Project budgets, monitor actual costs against the budget, and identify potential cost overruns or deviations. Use established processes and tools to track and control project expenses. Project Management: Extensive experience in managing projects and can handle complex projects with minimal supervision. Deep understanding of project management concepts and methodologies and can apply them effectively to achieve project goals. Scheduling and Resource Planning: Prepare independent global delivery models covering skill levels, skill mix and onsite/offshore work allocation. Create an accurate resource plan for people, space and infrastructure for the given requirements. Forecast people and skill requirements to align with plans. Optimize the schedule for complex projects. Service Support and Maintenance: Plan and execute transition for large/ complex activities. Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process. Optimize resource utilization based on demand from customers. Select and define SLAs; track service levels and analyze impact of SLA on complex processes and deliverables. Risk Management: Good understanding of risk management principles and techniques. Identify, assess, and document risks independently, as well as prioritize risks based on their potential impact. Assist in developing risk mitigation plans and monitoring risk responses. Required Behavioral Competencies Accountability: Being a role model for taking initiative and ensuring others take initiative, removing obstacles for others, taking ownership for results and deadlines for self and others, and acting as a role model for being responsible. Agility: Works with a diverse set of situations, people and groups and adapts and motivates self and team to thrive in changing environment. Collaboration: Reaches out to others in team to ensure connections are made and team members are working together. Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration. Customer Focus: Engages in executive customer discovery to predict future needs of customers and drives customer relationships with a long-term focus and takes actions to enhance customer loyalty. Communication: Communicates and presents complex ideas, information, and data to multiple, broad, and demanding stakeholders internal and/or external to the Organization. Helps others communicate better with their audience. Demonstrates honest, direct, and transparent communication and facilitates conversations within the team and its close collaborators. Drives Results: Proactively seeks challenging and differentiated opportunities and drives and motivates team members to take on more responsibility. Resolves Conflict: Balances the business interests of all stakeholders and manages any conflicts offering mutually beneficial options. Certifications PMP (Project Management Professional), PRINCE2 (Projects in Controlled Environments) Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 week ago
5.0 - 10.0 years
9 - 13 Lacs
Mumbai, Vikhroli
Work from Office
Title : REF71878I_2025158235 || Group Manager - EAG || Success factor Payroll/SAP ECP/SAP Payroll - 5 plus years Candidate must have minimum 5 years of hands-on experience on Success factor Payroll with actual configuration and support. Should have knowledge of India payroll domain with SAP certification on ECP. Qualifications Graduate Job Location
Posted 1 week ago
9.0 - 14.0 years
18 - 27 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Candidates with Min 3-4 years experience in F & A BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Current experience should be end to end transitions. Email resume-ranju.t@consultingaxis.com Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Tiruchirapalli
Work from Office
Skill Accounts Receivable Process Improvement Medical Billing Outsourcing Vendor Management Transition Management Operations Management Revenue Cycle MIS BPO Education Qualification No data available CERTIFICATION No data available Role Description Overview: The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skills Accounts Receivable, Process Improvement, MIS, Medical Billing, Vendor Management, BPO Accounting, Financial Analysis, Outsourcing, CRM, Transition Management , Operations Management, Revenue Cycle Job Description Role Description Overview: The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports.
Posted 1 week ago
9.0 - 14.0 years
30 - 40 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Leading MNC for Sr AVP Transitions F & A For Noida. Hiring for Insurance/ Emerging F&A 12+ years of experience, most of which should be in BPO environment 5+ years of core Project Management/ Solutioning experience Required Candidate profile Should have Program Management experience of a small to medium size engagements Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 1 week ago
15.0 - 23.0 years
25 - 30 Lacs
Chennai
Work from Office
The Director will be responsible for overseeing all aspects of Healthcare Revenue Cycle Management (RCM) operations, ensuring operational efficiency, client satisfaction, and sustained business growth. This role requires strong leadership, strategic thinking, and expertise in managing large teams while fostering strong client relationships. JOB LOCATION: Chennai Key Responsibilities: Lead all facets of the Healthcare RCM operations business, ensuring seamless execution and continuous improvement Optimize operational processes with a focus on enhancing client satisfaction and building long-term client relationships Drive expansion initiatives and contribute to business development activities. Plan and manage workloads related to service management and projects, ensuring effective resource allocation Oversee communication protocols, escalations, risk assessments, and issue resolution Implement and drive continuous service improvements to enhance efficiency and effectiveness Strengthen and refine the organizational pyramid structure to optimize performance Balance customer demands while maintaining alignment with contractual service agreements Define and monitor Operational Level Agreements (OLAs) to ensure compliance with client Service Level Agreements (SLAs), meeting or exceeding expectations Review and analyze monthly reports, project performance, and progress, designing strategies to enhance outcomes Manage cost structures, budgeting, forecasting, and Profit & Loss (P&L) accountability Ensure high-quality standards and compliance with industry regulations Lead transition management efforts for operational changes and improvements Spearhead management initiatives to drive long-term operational excellence and organizational effectiveness Develop strategies for customer servicing and retention to ensure long-term engagement Maintain sustained margin growth year over year, ensuring financial stability Build consensus and commitment among teams to achieve the organization s vision Contribute to short- and long-term strategic planning as part of the management team Establish company-wide policies to foster a positive organizational culture and align with corporate vision Job requirements: Experience in managing large teams of professionals Excellent communication skills and interpersonal skills Excellent delegation skills, negotiation skills and strong people management skills Qualifications: Minimum 15 to 23 years of experience in Healthcare Revenue Cycle Management (RCM) operations
Posted 1 week ago
15.0 - 23.0 years
25 - 30 Lacs
Chennai
Work from Office
The Lead Director will be responsible for overseeing all aspects of Healthcare Revenue Cycle Management (RCM) operations, ensuring operational efficiency, client satisfaction, and sustained business growth. This role requires strong leadership, strategic thinking, and expertise in managing large teams while fostering strong client relationships.JOB LOCATION: Chennai Key Responsibilities: Lead all facets of the Healthcare RCM operations business, ensuring seamless execution and continuous improvement Optimize operational processes with a focus on enhancing client satisfaction and building long-term client relationships Drive expansion initiatives and contribute to business development activities. Plan and manage workloads related to service management and projects, ensuring effective resource allocation Oversee communication protocols, escalations, risk assessments, and issue resolution Implement and drive continuous service improvements to enhance efficiency and effectiveness Strengthen and refine the organizational pyramid structure to optimize performance Balance customer demands while maintaining alignment with contractual service agreements Define and monitor Operational Level Agreements (OLAs) to ensure compliance with client Service Level Agreements (SLAs), meeting or exceeding expectations Review and analyze monthly reports, project performance, and progress, designing strategies to enhance outcomes Manage cost structures, budgeting, forecasting, and Profit & Loss (P&L) accountability Ensure high-quality standards and compliance with industry regulations Lead transition management efforts for operational changes and improvements Spearhead management initiatives to drive long-term operational excellence and organizational effectiveness Develop strategies for customer servicing and retention to ensure long-term engagement Maintain sustained margin growth year over year, ensuring financial stability Build consensus and commitment among teams to achieve the organization s vision Contribute to short- and long-term strategic planning as part of the management team Establish company-wide policies to foster a positive organizational culture and align with corporate vision Job requirements: Experience in managing large teams of professionals Excellent communication skills and interpersonal skills Excellent delegation skills, negotiation skills and strong people management skills Qualifications: Minimum 15 to 23 years of experience in Healthcare Revenue Cycle Management (RCM) operations
Posted 1 week ago
13.0 - 20.0 years
30 - 45 Lacs
Hyderabad
Work from Office
Dear Candidate, We are hiring for General Manager-Transition FNA | Hyderabad Location. Any graduate can apply. Your responsibilities: Requirement - End to End Transition Management professionals Location: Chennai / Hyderabad Education - Graduate is a mandate Below is the Job description We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment youll thrive in, then youre in the right place. Join us on our journey to advancing the technological world through innovation and creativity. HCL Technologies Limited is a next generation global technology company that thrives on helping enterprise reimagine their business for the digital age. We have a strong DNA of invention, risk taking and a relentless focus on making our customers successful. HCL’s Digital Process Operations unit with its digital services is an enabler of digital innovation and improving performance for Client Business Operations. To fuel our growth, we are looking out for dynamic Transition Management Professionals. Key Responsibilities Develop and articulate Transition strategy and implementation solution to support Client Business objectives Lead and manage end to end execution of Global Transition programs in accordance with HCL Transition Methodology and Tollgates Define, Monitor and control Integrated Transition Program Plan activities across work streams – Knowledge Transfer, IT Solutions, Quality and SLA, Contract and Change Management Establish and drive effective Risk Management framework across the transition lifecycle Steer Governance reviews and manage communication across senior client and internal stakeholders Motivate and Influence cross functional team members for effective collaboration and problem solving Establish effective Program change control Invest in building domain understanding of the service area and client industry Experience and Qualifications 14-18 years overall experience with at least 4-8 years’ experience in independently managing complex transitions for global clients in F&A/SCM/Industry Verticals. Knowledge of project Management tools like Microsoft Project Professional/Smartsheet Excellent client Interfacing and relationship building skills. Effective communication (written and verbal) and negotiation skills Adept in use of Excel and Power Point Confidence and ability to work under pressure and time zones as required. Strong result orientation and ownership for solving problems Ability to act as a trusted advisor to client stakeholders How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees Our company is extremely diverse with 165 nationalities represented We offer the opportunity to work with colleagues across the globe We offer a virtual-first work environment, promoting a good work-life integration and real flexibility We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark We offer comprehensive benefits for all employees We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect Equality & Opportunity for All Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Regards SPARK CONSULTANCY
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Skills Skill Accounts Receivable Process Improvement Medical Billing MIS Outsourcing Vendor Management Transition Management Operations Management Revenue Cycle BPO Education Qualification No data available CERTIFICATION No data available Processing of Medical Data Entering charges and posting payments in the software Ensure that the deliverables to the client adhere to the quality standards. To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of Payment Posting or Demo & Charge or Correspondence or Charge Entry Understand the client requirements and specifications of the project Ensure targets are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Applying the instructions/updates received from the client when doing the production. Update their production count in SRP and Online score card. Prepare and Maintain reports
Posted 1 week ago
10.0 - 15.0 years
12 - 17 Lacs
Pune
Work from Office
Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like you’d make a great addition to our vibrant team. Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation – everything out of one hand. We are looking for a Project Manager Overall 10+ years of experience on project management process areas on fixed price complex project High on solutioning and problem-solving abilities In depth understanding of PM knowledge areas – Scope, Schedule, Cost, Risk, Quality, Stakeholder management and communication Should be able to comprehend technical and functional aspects of the project and support in taking them to conclusion Strong communication and presentation skills along with stakeholder management Suggest solutions to areas of concern in processes and project management Expert of planning, tracking and controlling various activities Strong on project status reporting along with inferences and insights Positive attitude, high ethics, and a good track record of working as a project manager Expert in Agile way of working at program/enterprise level Desired Skills: 10+ years of experience is required. Strong Communication skills. Analytical and problem-solving skills Join us and be yourself! Make your mark in our exciting world at Siemens. This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. Find out more about Siemens careers at www.siemens.com/careers
Posted 1 week ago
20.0 - 25.0 years
22 - 27 Lacs
Kolkata
Work from Office
Capgemini is seeking a director level executive to primarily deliver the Transition Lead role. Primary Skills The ideal candidate will have 20+ years of experience in Business Process Transitions, with a proven track record of project management excellence and demonstrated contributions to P&L growth through sales and project execution. A bachelor’s degree is required, with an MBA strongly preferred. Key Responsibilities: Portfolio LeadershipLead and manage a diverse portfolio of transition programs, including but not limited to: Transformation-led transitions Lift-and-shift transitions Incumbent vendor transitions Staff augmentation initiatives Build-Transfer-Operate (BTO) models Transition as a Service (TaaS) All transitions will be executed within a structured project management framework. Collaborate with Transformation teams to develop implementation plans and timelines for initiatives arising from Global design alignment and Impact Assessment workshops, ensuring Day 1 transformation initiatives are executed seamlessly. Program GovernanceEstablish and maintain robust program governance structures at strategic, operational, and tactical levels, ensuring compliance with methodologies and tollgates. Transition ExcellenceDeliver high-quality transition programs within defined parameters of time, cost, and quality, while proactively managing risks and resolving issues. Knowledge Transfer & Ramp-upDemonstrate a solid understanding of business processes within scope and expertise in Knowledge Transfer (KT) and ramp-up methodologies. Status Reporting & Escalation ManagementProvide comprehensive transition status reporting and manage escalations to ensure seamless execution and stakeholder alignment. Multi-Country and Multi-Tower RolloutsManage complex, large-scale transitions across multiple countries and business towers, involving significant scope, FTEs, and parallel transformation opportunities. Secondary Skills Program & Project Management ExpertiseDemonstrated ability to lead complex programs and projects with industry specialization in at least one domain. Transition & Transformation LeadershipIndependent Proven experience managing large-scale transitions, including those involving transformation and standardization, with 200+ FTEs or more. Business Process ExpertiseStrong understanding of business process solutions with extensive experience in transition design and execution. Leadership & Talent DevelopmentExceptional leadership skills with the ability to mentor, develop, and lead high-performing teams. Risk Management & Problem-SolvingProficient in proactive risk management and issue resolution, ensuring successful project outcomes.
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Analysis Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop detailed business requirements and user stories.- Conduct stakeholder interviews to gather requirements.- Create process flow diagrams and business process models.- Collaborate with cross-functional teams to ensure project success.- Assist in the implementation and testing of new systems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Analysis.- Strong understanding of project management methodologies.- Experience with Agile and Scrum frameworks.- Knowledge of data analysis and visualization tools.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 3 years of experience in Business Analysis.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 week ago
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