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1 - 4 years
5 - 8 Lacs
Hyderabad
Work from Office
Req ID: 308143 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Account Delivery Executive to join our team in Hyderabad, Telangana (IN-TG), India (IN). "Job DutiesJob TitleDelivery Executive LocationHyderabad Job TypeFull-Time OverviewWe are seeking a dynamic and experienced Delivery Manager/Executive to join our Data Analytics & AI delivery team in Hyderabad location. This role is pivotal in bridging our data delivery operations for one of the major accounts between India and the US, ensuring seamless delivery oversight while also contributing to sales and business development efforts within the account. The ideal candidate will be billable, supporting both account project execution and leadership tasks pertaining to project/account. Key Responsibilities: 1. Delivery Oversight: Ensure successful delivery of Data projects within the account by overseeing project timelines, budgets, and quality standards. Act as the primary point of contact for delivery-related issues and escalations for the account Collaborate with US counterparts to align on project goals and deliverables as per client expectations. Constantly looking to identify impediments early, actively working to resolve those impediments, and escalates when needed. Management and tracking of cross team/squad dependencies. Management and tracking of all high-integrity commitments. Provides proactive visibility and effectively communicates delivery targets, commitments and progress. 2. Sales Support: Assist in responding to sales opportunities by participating in scoping and requirements gathering within the account. Contribute to the development of proposals and presentations for the client. Support the sales team in identifying and pursuing new business opportunities within the account. 3. Leadership and Management: Provide leadership and guidance to project teams, ensuring effective communication and collaboration. Participate in the construction and staffing of project/outcome PODs. Mentor and develop team members, fostering a culture of continuous improvement. Collaborate with senior Data & AI Consultants and shadow technical calls and Data Strategy Sessions 4. Client Engagement: Engage with clients and assist with business/technical discovery and visioning sessions Build and maintain strong relationships with stakeholders, ensuring their needs and expectations are met. Conduct regular client meetings to review project progress and address any concerns. 5. Operational Excellence: Implement best practices and processes to enhance project delivery and operational efficiency. Monitor and report on key performance indicators (KPIs) to senior management. Provide data-driven account management, project management, sales support, and business consulting Minimum Skills RequiredQualifications: Bachelor’s degree in Business, Engineering, or a related field. 15+ years of experience in project management, delivery oversight, or a similar role. Proven track record of successfully managing and delivering complex projects related to data, analytics and AI. Strong understanding of project management methodologies and tools. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Experience in sales support and business development is a plus. Skills: Leadership and team management Project management Client relationship management Sales and business development support Problem-solving and decision-making Strong organizational skills Why Join Us: Opportunity to work with a global team and make a significant impact. Collaborative and inclusive work environment. Competitive salary and benefits package. Professional growth and development opportunities." About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Account Executive, Consulting, Project Manager, Sales Support, Business Development, Sales, Technology
Posted 1 month ago
4 - 9 years
10 - 13 Lacs
Navi Mumbai
Work from Office
Role & responsibilities The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution. Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole. Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Preferred candidate profile Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions Experience to include operations and transitions (multiple domains) Experience of project delivery in all aspects of the Transition Lifecycle Management Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions Interested candidates can share your resume at Monish - monishd@hexaware.com
Posted 1 month ago
9 - 14 years
18 - 27 Lacs
Noida, Pune, Delhi / NCR
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 1 month ago
12 - 19 years
8 - 17 Lacs
Noida, Kolkata, Mumbai (All Areas)
Work from Office
JOB Description : Functional Area- Transitions Management in F&A, HR, Other domains Desired candidate profile- Minimum of 12 years of dedicated transition experience Must be experienced in 3rd party transitions this will not involve somebody who is only experienced in Captive set up or internal transitions alone. The last role in the current organization should be as a Transition Manager / Transition Role Vivid in explaining their current transition methodology/ risks/ challenges faced Experience in handling bid process/ be a transition counterpart during RFPs & bids/ transition solution experience in devising plans, costs etc Roles and Responsibilities : 1. Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis. • 2. Influence and shape transition solutions, working with bid team, solution analysts and architects; 3. Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded 4. Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs; 5. Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities; 6. Contribute to proposal development (from client request through to final issue and potentially subsequent project delivery); 7. Create a value proposition in collaboration with client that highlights the advantages of the organizations service, proposing solutions that meet or exceed client needs and expectations and align with the Groups strategy 8. Working with Transformation team to drive DGEM Alignment that including incorporating CG best practice and specific client needs to come up with client DGEM. 9. Driving Impact Assessment phase at country/ region/ market level to develop and drive action plans to identify and close gaps between approved client DGEM and as-is local country / BU processes. Interested candidates share your updated resume on my mail id : sameswari.m@randstad.in.
Posted 1 month ago
3 - 7 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Data scientist
Posted 1 month ago
15 - 20 years
10 - 15 Lacs
Kovilpatti
Work from Office
Role & responsibilities - Sound Knowledge in IT Infrastructure - Multi Location - Datacentre Administration - Design and Maintenance of LAN / WAN / SD-WAN / VLAN - Experience in Transition Management - Project Handling - IT Budgeting - IT Team handling - Hardware, Software Development, DBA - Must have experience in ERP Implementation - Datatex / SAP will be added advantage - Textile Domain experience preferred. - MIS Designing and Delivery experience - Good Communication to handle multi-level users Qualification: B.E - CSE/IT Job Location: Kovilpatti, Tamil Nadu. Candidate from Textile industry preferred
Posted 1 month ago
5 - 10 years
6 - 10 Lacs
Noida
Work from Office
Job Title: Transition Manager BPO Industry Location: Noida, Sec 2 Experience: 8-12 Yrs Employment Type: Full-Time Working Days: 6 Days, work from office Job Summary: We are looking for an experienced and strategic Transition Manager to lead and manage end-to-end transitions for new business processes or client migrations within the BPO industry. The ideal candidate will possess strong project management skills, excellent client handling abilities, and a deep understanding of operational workflows and compliance requirements. Key Responsibilities: Lead the planning, execution, and delivery of new client transitions and internal process migrations. Develop comprehensive transition plans, timelines, and resource allocation strategies. Act as the single point of contact for clients during the transition phase, ensuring clear communication and alignment. Collaborate with cross-functional teams including operations, HR, IT, quality, and training to ensure seamless delivery. Conduct risk assessments and implement mitigation plans to address transition-related challenges. Monitor progress against KPIs, deliverables, and SLAs throughout the transition lifecycle. Prepare and present transition status reports to internal stakeholders and client leadership. Ensure adherence to compliance, data security, and regulatory requirements. Drive continuous improvement by capturing learnings and implementing best practices in future transitions. Key Requirements: Proven experience in managing BPO transitions (domestic or international). Excellent stakeholder management and client-facing communication skills. Strong analytical, problem-solving, and decision-making abilities. Familiarity with tools like MS Project, Excel, and other project tracking systems. Ability to manage multiple projects and priorities in a fast-paced environment. Preferred Qualifications: Bachelors degree in Business, Operations, or a related field (MBA preferred). Experience in process design, solutioning, or service delivery in the BPO industry. Personal Attributes: Highly organized and detail-oriented. Flexible, adaptable, and able to thrive in dynamic environments. Strong leadership and team management capabilities. Regards Sangeeta Anand sangeeta.anand@iccs.in
Posted 1 month ago
16 - 20 years
45 - 50 Lacs
Noida
Hybrid
Key Responsibilities: Stakeholder Management: Collaborate with clients to understand requirements and align project roadmap. Cross functional alignment with internal stakeholders on deliverables and expectations. Transition Management: Build Transition plan, run Transition meetings, drive engagement governance and ensure proactive risk assessment and mitigation. Work closely with Delivery leaders to understand business requirements and ensure success of transition projects Transformation: Identify and drive opportunities to transform existing processes using best in class tools. Lead or participate in Due Diligence session with the client team members, develop RFP response related to Managed Services engagements, run and manage playback sessions to clients Define work-breakdown-structure for Pre-Transition and Transition Phase etc. Project Leadership: Own successful completion of end-to-end IT migration projects, including planning, execution, monitoring, and closure. Required Experience and Skills: Experience: 15+ years of IT project management experience, with a focus on application and infrastructure delivery and migration. Proven track record of successfully managing mid/large scale migration projects. Experience in both on-premises and cloud-based migration project s. Experience in driving process improvement and managing IT transformation projects. Technical Skills: Strong understanding of IT infrastructure, including servers, networks, and storage. Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of process transformation tools, design thinking etc. Familiarity with ITIL and other IT service management frameworks. Project Management Skills: Expertise in project management methodologies (e.g., Agile, Waterfall). Proficiency in project management tools (e.g., MS Project, JIRA, Trello). Strong analytical and problem-solving skills. Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Preferred Qualifications: Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect). Experience in managing projects in a global, multi-cultural environment. Lean / Six Sigma certification
Posted 1 month ago
0 - 1 years
2 - 3 Lacs
Bengaluru
Work from Office
Skills Accounts Receivable BPO Process Improvement Medical Billing MIS Outsourcing Vendor Management Transition Management Operations Management Revenue Cycle Job Description Role Description Overview: The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 1 month ago
0 - 1 years
1 - 4 Lacs
Coimbatore
Work from Office
Basic Section No. Of Openings 10 Grade 1A Designation AR Associate Closing Date 31 May 2025 Organisational Country IN State TAMIL NADU City COIMBATORE Location Coimbatore-I Skills Skill Accounts Receivable BPO Process Improvement Medical Billing MIS Outsourcing Vendor Management Transition Management Operations Management Revenue Cycle Education Qualification No data available CERTIFICATION No data available About The Role Role Description Overview: The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 1 month ago
0 - 1 years
1 - 4 Lacs
Trichy
Work from Office
Basic Section No. Of Openings 6 Grade 1A Designation AR Associate Closing Date 31 Aug 2025 Organisational Country IN State TAMIL NADU City TIRUCHIRAPPALLI Location Tiruchirappalli-II Skills Skill Accounts Receivable Process Improvement Medical Billing Outsourcing Vendor Management Transition Management Operations Management Revenue Cycle MIS BPO Education Qualification No data available CERTIFICATION No data available About The Role Role Description Overview: The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 1 month ago
3 - 5 years
1 - 5 Lacs
Bengaluru
Work from Office
Hi, Greetings from ReSource Pro!!! Interested candidates can also share your CV to the below email. Hina_Taj@resourcepro.in Job Description - Client Analyst, SDU, India I. Basic Information Job Title: Client Analyst Report to: AM - Service Delivery Department: Service Delivery Unit Location: Bangalore, India II. Purpose of the Position Processes complex tasks, implements new tasks and/or manages existing tasks without supervision . Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements. III. Principal Responsibilities Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. 3.Develops and implements procedures to meet quality, quantity, and timeliness standards. 4.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 5.Coaches less-experienced staff in learning procedures and insurance knowledge. 6.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs IV. Minimum Qualifications Experience: 3-5 years Education Background: Bachelor Degree (Major) Skills: Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage.
Posted 1 month ago
12 - 17 years
6 - 10 Lacs
Bengaluru
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Project Portfolio Management Tools Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement, and enhance marketplace reputation. You will shape client strategy, work directly with clients in a trusted advisor relationship, and implement technology best practice business changes. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems that apply across multiple teams Lead the team in implementing new technologies Develop strategies for optimizing project portfolio management tools Provide guidance on best practices for project delivery Professional & Technical Skills: Must To Have Skills: Proficiency in Project Portfolio Management Tools Strong understanding of project management methodologies Experience in implementing project portfolio management tools Knowledge of Agile and Waterfall project management frameworks Ability to analyze and optimize project portfolios Additional Information: The candidate should have a minimum of 15 years of experience in Project Portfolio Management Tools This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
13 - 18 years
17 - 22 Lacs
Bengaluru
Work from Office
Skill required: Talent & HR - Talent Identification Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR process.Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. this is for Delivery Lead role What are we looking for? this is for Delivery Lead rolethis is for Delivery Lead role Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsthis is for Delivery Lead role Qualification Any Graduation
Posted 1 month ago
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