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8.0 - 12.0 years
7 - 11 Lacs
Noida
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis. Influence and shape transition solutions, working with bid team, solution analysts and architects; Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs; Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities; Contribute to proposal development (from client request through to final issue and potentially subsequent project delivery); Create a value proposition in collaboration with client that highlights the advantages of the organization’s service, proposing solutions that meet or exceed client needs and expectations and align with the Group’s strategy Working with Transformation team to drive DGEM Alignment that including incorporating CG best practice and specific client needs to come up with client DGEM. Working with Transformation teams to develop implementation plans and timelines for identified initiatives arising from DGEM alignment / Impact Assessment workshops with focus on ensuring Day1 productivity initiatives are implemented Understand and track SLAs escalating failure as appropriate Build and maintain a strong working relationship with key internal and external stakeholders. Promotes communication among Capgemini/client team members and encourages dialogue that addresses key issues and maintenance of productive working relationship Develop/maintain awareness of Capgemini processes and standards when preparing various reports required by internal management or customer . Primary Skills Must be experienced in 3rd party transitions – this will not involve somebody who is only experienced in Captive set up or internal transitions alone. The last role in the current organization should be as a Transition Manager / Transition Role Vivid in explaining their current transition methodology/ risks/ challenges faced Experience in handling bid process/ be a transition counterpart during RFP’s & bids/ transition solution experience in devising plans, costs etc. Skills (competencies) Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Commercial Management Crisis Management Customer Centricity Project Governance Project Management Project Planning Relationship-Building Stakeholder Management
Posted 3 hours ago
15.0 - 20.0 years
3 - 7 Lacs
Kolkata
Work from Office
Project Role : Project Control Services Practitioner Project Role Description : Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model. Must have skills : Program Control Services Good to have skills : Program Project ManagementMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Project Control Services Practitioner, you will develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model. Your typical day will involve coordinating with various stakeholders, monitoring project progress, and ensuring that all project objectives are met efficiently and effectively. You will engage in strategic planning, risk management, and resource allocation to drive project success while adhering to established timelines and budgets. Collaboration with team members and continuous improvement of project processes will be key aspects of your role, ensuring that the project aligns with organizational goals and delivers value to clients. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between project stakeholders to ensure alignment and clarity on project objectives.- Monitor project performance metrics and prepare regular status reports for management review. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Control Services.- Good To Have Skills: Experience with Program Project Management.- Strong understanding of project management methodologies and frameworks.- Ability to utilize project management software for planning and tracking progress.- Experience in risk assessment and mitigation strategies. Additional Information:- The candidate should have minimum 2 years of experience in Program Control Services.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 hours ago
5.0 - 8.0 years
13 - 17 Lacs
Noida
Work from Office
JD Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 3 hours ago
12.0 - 15.0 years
14 - 17 Lacs
Bengaluru
Work from Office
Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : SAP SuccessFactors Employee Central Payroll Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large and complex technology projects. Your typical day involves collaborating with various stakeholders to ensure project scope and risk are effectively managed. You will drive profitability by overseeing service quality and cost, while also supporting sales through innovative solutions and excellence in delivery. Your role requires a proactive approach to problem-solving and a commitment to achieving project goals in a dynamic environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate communication between stakeholders to ensure alignment on project objectives.- Mentor junior professionals to enhance their skills and contribute to team success. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Employee Central Payroll.- Strong understanding of project management methodologies and frameworks.- Experience in managing cross-functional teams and large-scale projects.- Ability to analyze complex problems and develop effective solutions.- Excellent communication and interpersonal skills to engage with diverse teams. Additional Information:- The candidate should have minimum 12 years of experience in SAP SuccessFactors Employee Central Payroll.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 hours ago
15.0 - 20.0 years
17 - 22 Lacs
Pune
Work from Office
Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Service Management Framework Design and Implementation Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The candidate should have minimum 5 years of experience in Service Management Framework Design and Implementation. As a Service Management Lead, you will be responsible for leading the delivery of various programs, projects, or managed services. Your typical day will involve coordinating projects through effective contract management and shared service coordination, while also developing and maintaining strong relationships with key stakeholders and sponsors to ensure high levels of commitment and support for the strategic agenda of the organization. You will engage in discussions that shape the direction of projects and ensure that all team members are aligned with the overall goals and objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills and performance.- Monitor project progress and performance metrics to ensure alignment with strategic objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Management Framework Design and Implementation.- Strong understanding of project management methodologies and best practices.- Experience in stakeholder management and relationship building.- Ability to analyze complex problems and develop effective solutions.- Familiarity with service delivery models and frameworks. Additional Information:- The candidate should have minimum 5 years of experience in Service Management Framework Design and Implementation.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 hours ago
15.0 - 20.0 years
17 - 22 Lacs
Gurugram
Work from Office
Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Oracle Utilities Customer to Meter C2M SPL Good to have skills : NAMinimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large and complex technology projects. Your typical day involves collaborating with various stakeholders to ensure that project scope and risks are effectively managed. You will drive profitability by overseeing service quality and cost, while also proactively supporting sales through innovative solutions and excellence in delivery. Your role is pivotal in ensuring that projects are completed on time and within budget, while also fostering a collaborative environment among team members and stakeholders. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Engage with multiple teams and responsible for team decisions.- Expected to provide solutions to problems that apply across multiple teams, and provide solutions to business area problems.- Facilitate communication between stakeholders to ensure alignment on project goals and objectives.- Mentor junior professionals to enhance their skills and knowledge in technology delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Utilities Customer to Meter C2M SPL.- As a Customer Delivery Lead role, resource should have vast exp in CCS or C2M End to end implementations, leading the overall deliveries for C2M or CCS products, having knowledge of both Oracle CC&B and Oracle MDM, both, along with SOM module, Asset management as well.- Strong understanding of project management methodologies and frameworks.- Experience in risk management and mitigation strategies.- Ability to analyze complex problems and develop effective solutions.- Excellent communication and interpersonal skills to engage with diverse teams. Additional Information:- The candidate should have minimum 18 years of experience in Oracle Utilities Customer to Meter C2M SPL.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 hours ago
12.0 - 17.0 years
14 - 19 Lacs
Pune
Work from Office
Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like youd make a great addition to our vibrant team. Siemens founded the new business unit Siemens Foundational Technologies (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Foundational Technologies is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation- everything out of one hand. We are looking for a Senior Project Manager Youll make a difference by Overall 12+ years of experience on project management process areas on fixed price complex project High on solutioning and problem-solving abilities In depth understanding of PM knowledge areas- Scope, Schedule, Cost, Risk, Quality, Stakeholder management and communication Should be able to comprehend technical and functional aspects of the project and support in taking them to conclusion Strong communication and presentation skills along with stakeholder management Suggest solutions to areas of concern in processes and project management Expert of planning, tracking and controlling various activities Strong on project status reporting along with inferences and insights Positive attitude, high ethics, and a good track record of working as a project manager Expert in Agile way of working at program/enterprise level Desired Skills: 12 + years of experience is required. Great Communication skills. Analytical and problem-solving skills Join us and be yourself! Make your mark in our exciting world at Siemens. This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. Find out more about Siemens careers at & more about mobility at https://new.siemens.com/global/en/products/mobility.html
Posted 3 hours ago
12.0 - 15.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Program Project Management Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve coordinating with various teams to ensure project milestones are met, facilitating communication between stakeholders, and overseeing the development process to ensure alignment with business objectives. You will also engage in problem-solving discussions, providing guidance and support to team members while ensuring that the project adheres to established timelines and quality standards. Your role will be pivotal in driving the success of application development initiatives and fostering a collaborative environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement corrective actions as necessary to keep projects on track. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Project Management.- Strong leadership and team management skills.- Excellent communication and interpersonal abilities.- Proficient in project management methodologies and tools.- Ability to analyze complex problems and develop effective solutions. Additional Information:- The candidate should have minimum 12 years of experience in Program Project Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 hours ago
8.0 - 10.0 years
7 - 10 Lacs
Pune
Work from Office
Band - C1 Role Purpose The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF Mandatory Skills: Transition Management. Experience: 8-10 Years.
Posted 4 hours ago
3.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
Urgent Opening for Manager- Transit OOH- Mumbai Posted On 06th Oct 2017 11:35 AM Location Mumbai Role / Position Manager- Business Development Experience (required) 4 Description My client is looking for a Manager to sell transit OOH solutions at Mumbai. Please check the JD below What are we looking for Were looking for a dream maker. A big thinker. An inspirer. DesignationManager Business Development Job LocationMumbai Job Profile: New Business business development To develop and expand business with existing set of clients Act as one point contact between the agency and client Planning and preparing presentation Pitching new products to prospective clients ,existing clients and agencies. Candidate Profile Must have 3+ years in OOH/Transit OOH/Digital OOH/Transit Advertising/Media sales etc Strong pitching and presentation skills Highlynetworked individual Local market experience is must. Send Resumes to girish.expertiz@gmail.com -->Upload Resume
Posted 4 hours ago
1.0 - 3.0 years
5 - 9 Lacs
Pune
Work from Office
This role emphasizes the importance of Food & Beverage (F&B) services as a key component of the overall workplace experience. The enabler ensures outstanding service by managing cafeteria operations, engaging with employees, and acting as the single point of contact for daily needs. Working across rotational shifts, the enabler maintains visibility and ensures seamless operations, contributing to a vibrant and engaging environment. Key Responsibilities: Manage cafeteria floors during peak times, such as evening rush and dinner hours, to ensure efficient service and smooth operations. Conduct regular rounds to monitor food and beverage offerings, ensuring machines, cleanliness, and mart essentials are maintained. Promote awareness of new food programs, offers, and specialties to employees. Address and escalate customer complaints promptly to guarantee swift resolution. Gather daily customer feedback to uphold a high POY score and report concerns or patterns to the Assistant Manager. Uphold grooming standards set by the organization and ensure compliance with hygiene and safety regulations. Build direct relationships with employees and act as the single point of contact. Respond to and resolve all feedback within defined Service Level Agreements (SLAs). Share observations regarding any misalignment with defined guidelines of the allocated area. Execute employee engagement events and participate in promotional activities that align with client expectations. Foster an environment that supports teamwork, cooperation, performance excellence, and personal success. Support client-specific initiatives such as technology roll-outs, benchmarking, and best practices. Conduct periodic connects with points of contact from different businesses to understand their service perspective. Ideal Experience: Bachelor's degree or Degree in Hotel Management, or a related field. 1-3 years of experience in Food and Beverage service within the hospitality industry. Ability to adapt in a fast-paced working environment and versatility in meeting changing client needs and requirements. Proficiency in MS Office suite. Excellent verbal and written communication skills. Personal Characteristics: Natural communicator who enjoys engaging at all levels. Creative mindset. Self-motivated and confident. Exhibits honesty and trustworthiness. Open to new ideas and willing to challenge the status quo. Works well with diverse teams from various countries and cultures Scheduled Weekly Hours: 48
Posted 5 hours ago
5.0 - 10.0 years
7 - 17 Lacs
Hyderabad
Work from Office
Immediate Openings on SAP MDG_Hyd/Bangalore_Contract Experience 6+ Skills SAP MDG Location Hyd Notice Period Immediate . Employment Type Contract Mode Work From Office EXP Range 7.5 to 12 Location Bangalore and Hyderabad SAP BW4 - Senior Consultant 8-10 years of experience in SAP MDG Minimum of 2 implementation experience in S4 HANA Data migration management Full life cycle experience of the data migration process, from strategy and planning, through to execution and go-live Experience in segregation of master, reference & transactional data, data quality, management of risks associated with data migration, extraction, transformation & migration activities Experience working with legacy system support teams
Posted 6 hours ago
9.0 - 14.0 years
18 - 27 Lacs
Hyderabad, Pune, Gurugram
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in Life and Annuity. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 1 day ago
9.0 - 14.0 years
18 - 27 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.
Posted 1 day ago
2.0 - 7.0 years
13 - 17 Lacs
Noida, Gurugram
Work from Office
About the Role: Grade Level (for internal use): 12 S&P Global - Corporate About The Role : Transformation Coach The Team : The DTS Transformation team in Digital Technology Services (DTS) is shifting DTS to a product-based delivery model and fostering a product-centric culture that provides value-driven enterprise outcomes. Responsibilities and Impact We foster a product-based mindset and operating model through, Scaled Agile Transformation, DTS Product Portfolio, and Productivity / Delivery Model Measurement. Facilitate a project-to-product transformation initiative across the DTS foster a product-based mindset and culture. Develop and deliver training and workshops for leaders, RTEs, Scrum Masters/Team Coaches, and teams to mature their Lean-Agile mindset and practices. Coach and mentor teams in Agile practices, particularly in an adapted Scaled Agile Framework (SAFe). Collaborate with cross-functional teams to align on product portfolio strategies and ensure the effective implementation of Agile practices. Implement productivity and delivery model measurements to track and enhance ART and team performance through continuous improvement. Provide guidance and support in the continuous improvement of Agile processes and practices. In this role, you will need to demonstrate RTE and Scrum Master responsibilities by showing them how to perform in these roles with a willingness to roll your sleeves up to achieve the intended outcomes. Perform as a Transformation Release Train Engineer/Scrum Master for an Agile Release Train, which promotes a healthy culture and ambitious environment. Whats in it for you : Opportunity to lead and influence large-scale Agile Transformation initiatives, enhancing leadership and strategic skills. Be at the forefront of driving change and innovation within DTS and creating positive impact with DTS divisional stakeholders. Work with a global team and contribute to change that impacts the organization at a broad level. Build a robust professional network by collaborating with diverse teams across the organization. Access to continuous learning and development opportunities in Agile frameworks and leadership. What were looking for: Basic Required Qualifications: 2+ years working in SAFe environment as an RTE and Scrum Master; facilitated 6+ PI Planning readiness and PI planning events. SAFe RTE and SM certification, SPC preferred with experience teaching SAFe classes. Bachelors degree preferred in Business, Technology, or Operations. Demonstrable experience in facilitating, leading, influencing, and managing within a large-scale matrix and globally distributed organizations. Excellent communication, presentation, and training skills, including development of training materials and presentations. Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations. Open to working flexible hours as per business needs. Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.2 - Middle Professional Tier II (EEO Job Group) Location - Gurugram,Noida,Uttarpradesh,Hyderabad
Posted 1 day ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Job Summary:The Accounts Payable Specialist is responsible for managing the company's accounts payable processes, ensuring timely and accurate processing of accounting related activities. This role involves accounting & audit related activities & in this domain ensuring compliance with company policies and regulations and contributing to the overall efficiency of the finance department.This position will be based out of UKG Noida office in India and will report to the Manager of Accounts Payable who is based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.Policy Compliance, Train Internal & External Customers: Work with the business to identify their needs and requirements Ensure that Accounts Payable policies and procedures are created, communicated, maintained and monitored within the organization and with external vendors Build strong internal/external and cross-functional business relationships Respond to vendor inquiries and resolve invoice discrepancies in a timely mannerKey Responsibilities: Execute Accounting ActivitiesPre-Month End workings, APSL close, Posting Manual Journals within timelines as per the company policies with accuracy Payment ProcessingPrepare and execute payment runs, including checks, ACH, DD and wire transfers, while ensuring timely payments to vendors along with bank reconcillations Vendor ManagementMaintain positive relationships with vendors, addressing inquiries and resolving discrepancies in a timely manner with accurate details Audit SupportAssist in internal and external audits by providing necessary documentation and explanations related to accounts payable transactions. Ensure first time responses and support in preparation for various global audits. Proactive communication on any anticipated audit observations. ReconciliationPerform monthly reconciliations of accounts payable ledgers vs GL to ensure accuracy and completeness within timelines to be submitted in Blackline ReportingGenerate and analyse accounts payable reports, providing insights to management regarding outstanding liabilities & pending accountings with detailing around aged items Process ImprovementIdentify opportunities for process improvements within the accounts payable function to enhance efficiency and accuracy & ensure its practices through automations etc. CollaborationWork closely with other departments, including sub functions within Accounts payable, General Ledger, FP&A and other finance groups to ensure seamless operations and communication. Process DocumentationsCreate/update Process documentation/SOP creation as and when requiredQualifications: 3-5 years of work experience Advanced working knowledge of Microsoft Excel is a must Experience in Analysing data, identifying trends and Suggesting solutions which lead to process efficiency Bachelor's degree in Accounting or Business Ability to embrace technology and change management Technical Skills "“ MS Office, creating & delivering business presentations etc. Capable to function professionally and maturely in a fast paced highly interactive work environment Strong people and customer service skills, advocate positive working relationships among internal and external customers Good project management skills and proven influencing skills with peers and senior management Well-organized, extreme attention to detail and a self-directed individual or with minimal supervision Working knowledge of Global Tax nuances will be a plus Reporting experience of basic AP KPI's Experience of change management like process transition/ Policy changes/ERP transition management will be a value add* Hands-on experience on D365 & Oracle a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 day ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose"” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.Job Summary:The Accounts Payable individual is responsible for managing the company's accounts payable processes, ensuring timely and accurate processing of accounting related activities. This role involves accounting & audit related activities & in this domain ensuring compliance with company policies and regulations and contributing to the overall efficiency of the finance department.This position will be based out of UKG Noida office in India and will report to the Manager of Accounts Payable who is based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.Policy Compliance, Train Internal & External Customers: Work with the business to identify their needs and requirements Ensure that Accounts Payable policies and procedures are created, communicated, maintained and monitored within the organization and with external vendors Build strong internal/external and cross-functional business relationships Respond to vendor inquiries and resolve invoice discrepancies in a timely mannerKey Responsibilities: Execute Accounting ActivitiesPre-Month End workings, APSL close, Posting Manual Journals within timelines as per the company policies with accuracy. Action on the aged AP Subledger items with reasoning and resolve Payment ProcessingPrepare and execute payment runs, including checks, ACH, DD and wire transfers, while ensuring timely payments to vendors along with bank reconciliation Vendor ManagementMaintain positive relationships with vendors, addressing inquiries and resolving discrepancies in a timely manner with accurate details Audit SupportAssist in internal and external audits by providing necessary documentation and explanations related to accounts payable transactions. Ensure first time responses and support in preparation for various global audits. Proactive communication on any anticipated audit observations. ReconciliationPerform monthly reconciliations of accounts payable ledgers vs GL to ensure accuracy and completeness within timelines to be submitted in Blackline ReportingGenerate and analyse accounts payable reports, providing insights to management regarding outstanding liabilities & pending accountings with detailing around aged items Process ImprovementIdentify opportunities for process improvements within the accounts payable function to enhance efficiency and accuracy & ensure its practices through automations etc.CollaborationWork closely with other departments, including sub functions within Accounts payable, General Ledger, FP&A and other finance groups to ensure seamless operations and communication. Strong team player with excellent communication skills. Guide on the process questions to enhance learnings within AP groups Process DocumentationsCreate/update Process documentation/SOP creation as and when requiredQualifications: 3-5 years of work experience Advanced working knowledge of Microsoft Excel is a must Experience in analysing data, identifying trends and Suggesting solutions which lead to process efficiency Bachelor's degree in Accounting or Business Ability to embrace technology and change management Technical Skills "“ MS Office, creating & delivering business presentations etc. Capable to function professionally and maturely in a fast paced highly interactive work environment Strong people and customer service skills, advocate positive working relationships among internal and external customers, strong communication skills Good project management skills and proven influencing skills with peers and senior management Well-organized, extreme attention to detail and a self-directed individual Working knowledge of Global Tax nuances will be a plus Reporting experience of basic AP KPI's Experience of change management like process transition/ Policy changes/ERP transition management will be a value add. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 day ago
7.0 - 8.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Global Leader Lending Transformation Industry Solution LocationBengalaru, Gurugram, Pune, Hyderabad Introduction We are building a modern Wipro. As an end-to-end digital transformation partner with the boldest ambitions, we seek individuals inspired by reinventionof themselves, their careers, and their skills. We strive for the constant evolution of our business and our industry, which has always been inherent in our DNAas the world around us changes, so do we. Industry Cloud & Digital (IC&D) provides a comprehensive set of consulting services, engineering capabilities, technology solutions, and business platforms for enterprises. Together with our extensive partner and hyperscaler ecosystem, we simplify, orchestrate, and accelerate the cloud journey for our clients, enabling progress to thrive. IC&D delivers a unified, integrated approach that offers a single source of truth for clients to achieve the greater potential afforded by the cloud. This new way of working brings together all of Wipros cloud capabilities to help our clients address their biggest challenges while delivering business transformation, innovation, IT agility, and optimization. As part of our organization strategic priorities, we have identified key client spends areas where there is significant technology expenditure and the opportunity to garner substantial wallet share through a Consulting-Led, AI-powered Industry solution approach. This endeavour requires solving high-value customer problems leveraging an end-to-end approach cutting across Consulting, Technology, Operations and incorporating partner and Wipro solutions. Overview of the Role As the Global Leader Lending Transformation industry solution, you will be responsible for owning and driving the business within Wipro, globally. This role involves leading efforts to bridge gaps between our technology solutions and client outcomes within the Consumer and Commercial lending sector. You will assemble and guide a cross-functional team with deep technical, consulting, and industry expertise to address the unique challenges and opportunities of our clients. You will focus on developing solutions and partnerships, bringing your team together to create these offerings. Additionally, you will manage the pipeline and work towards revenue targets. Your expertise in the Banking industry, specifically in lending , will be crucial in developing these offerings. Your role involves forging trusted relationships with senior internal and client stakeholders, ensuring that Wipros industry offerings align with their strategic objectives, and developing solutions that address complex industry problems. You will collaborate closely with Wipros Industry Solution Architects and leadership across sectors to design, propose, and implement solutions that deliver measurable client outcomes beyond cost efficiency. Key Objectives Bring an entrepreneurial mindset Create, refine, or reshape offerings to capture wallet share in high-spend areas Own and deliver the Business Plan Take the stage, ownership, and engage directly with clients and market teams Act as a market maker with the gravitas to have compelling conversations with clients and earn the respect of sales teams Drive business in conjunction with a cross-functional team covering Business Plan execution Product Offering/Solution development Market development (partnerships, advisor analyst connections, roadshows, etc.) Demand forecasting and supply planning (talent/skill requirements) Growth initiatives (organic/inorganic) Delivery ownership Who are we looking for Senior P&L growth leader (Executive Director/SVP or above, in a typical banking setup) Proven track record in scaling-up business and/or build from scratch Relevant market/client-facing experience in the Consumer and/or Commercial Lending domain Preferred background in consulting Essential understanding of technology solutions business Experience in selling and delivering large programs Managing global team Why work at Wipro At Wipro, we pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or any other characteristic. Meeting some of the requirements for this role is sufficient; we value diverse backgrounds and ideas, believing they are fundamental to our future success. If you have the curiosity to learn and the willingness to teach what you know, we would love to hear from you. Wipro has received global recognition from several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA; we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years, we have operated as a purpose-driven company with an unwavering commitment to our customers and communities. Energized by the Spirit of Wipro, we commit ourselves to being catalysts for changeworking to build a more just, equitable, and sustainable society. Around 66% of Wipros economic ownership is pledged toward philanthropic purposes. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
10.0 - 15.0 years
27 - 32 Lacs
Bengaluru
Work from Office
Network Practice Delivery Head To deliver Networking Tower Services and Solutions in IT, Telecom & Cloud related Network Technologies across verticals. To provide leadership and line management for Network Tower Delivery teams across SMU accounts. To manage 3rd party delivery partners and outsourced service providers to ensure the successful delivery. To ensure strategic alignment between the Network Tower delivery and business needs. To be the expert and adviser on all Network Tower delivery matters, ensuring that Networking Practice initiatives are delivered is line with Customers and industry best practices. Key Accountabilities and Responsibilities The accountabilities of the role are to lead, co-ordinate, manage and deliver the activities of the Network Delivery team that will manage various customer deliverables in the tower. This includes To work with the Europe Networking services accounts to ensure that the scope is fine-tuned, transitioned, transformed and sustained across all the accounts. To develop and maintain the Network Services portfolio, through working collaboratively with the Practice Development team and other functions, external partners and other technology colleagues. To build and manage delivery teams & successfully deliver the programmes and projects within the Network portfolio. To ensure that overall Network portfolio risks, issues, assumptions and dependencies are appropriately managed and communicated to stakeholders. Mandatory Skills: Delivery Management. Experience>10 YEARS.
Posted 2 days ago
6.0 - 11.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF
Posted 2 days ago
8.0 - 10.0 years
11 - 15 Lacs
Pune
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF Mandatory Skills: Transition Management. Experience8-10 Years.
Posted 2 days ago
8.0 - 10.0 years
12 - 16 Lacs
Pune
Work from Office
Mandatory Skills: Java API Microservices Integration. Experience8-10 Years.
Posted 2 days ago
6.0 - 11.0 years
11 - 15 Lacs
Pune
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF
Posted 2 days ago
8.0 - 10.0 years
8 - 12 Lacs
Noida
Work from Office
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Pay Band: 7 Country/Location: (Advant IT Park) Noida, India Department: GSS English & Exams (Services Leadership) Contract Type: Fixed term contract until 31 March 2027 Closing Date: Monday 7 July 2025 - 23:59 Singapore Time (GMT +8) Role Purpose & Accountabilities: The British Council Shared Services Centre is a dedicated professional to oversee the entire quality function for E&E Operations, defining and implementing robust quality frameworks aligned with customer needs. You will act as our first line of defence, ensuring all practices and policies adhere to ISO standards, providing vital assurance to the Delivery Head. Your responsibilities will span Quality Assurance, Training & Development, conducting Audits, Process Documentation, enhancing Customer Satisfaction, and effectively managing your team. You will also ensure compliance with Information Security and other mandatory regulations. This role involves establishing quality assurance and control practices, documenting procedures in line with ISO 9K, implementing risk frameworks, and driving continuous improvement initiatives including Six Sigma methodology. Additionally, you will design, deliver, and evaluate training programs, identify training needs, and manage learning platforms. You will conduct internal audits, ensure timely closure of audit observations, and develop comprehensive process documentation and standard operating procedures. A key aspect will be driving operational customer satisfaction by implementing problem-solving initiatives and improving the overall customer experience. You will also lead strategic decisions to achieve excellence and contribute to organizational goals. Role specific skills, knowledge and experience: Essential: Graduate degree Meet English language proficiency at a minimum level of IELTS band 7 or equivalent internationally recognised qualification 8-10 years of experience in the field of quality management in customer services, back-end operations, manufacturing, or marketing Good understanding of quality management Experience of working in a highly secure environment Able to simultaneously manage tasks for multiple processes Proficient in creating and documenting procedures Proficient in relevant computer applications (MS Office) Knowledge of customer service principles and practices Good people and interpersonal skills to build effective relationships with all levels of professionals Ability to inspire and support the team with regards to the first/second level escalations Good communication skills Proactive approach with focus on problem analysis & resolution Ability to plan well and prioritize work Desirable: Experience in implementing Six Sigma methodology Expertise in learning management systems and training quality assessment Experience in managing internal and external audits Strong understanding of ISO standards and compliance Proven track record in driving customer satisfaction Expertise in project management and transition management Knowledge of information security policies and compliance Benefits 21 days of Annual Leave per calendar year, subject to policy 14 days of Public Holidays per calendar year Group Mediclaim policy Group term life insurance policy Group accident insurance policy Gratuity, subject to prevailing country laws Free library membership Professional development - Ongoing learning and career growth opportunities to support your development. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org
Posted 2 days ago
4.0 - 9.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
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Transition management is a crucial aspect of business operations, especially during times of change or growth. In India, the job market for transition management roles is steadily growing as companies seek skilled professionals to navigate organizational transitions smoothly.
The average salary range for transition management professionals in India varies based on experience level. Entry-level positions may start around ₹3-5 lakhs per annum, while experienced professionals can earn upwards of ₹10-15 lakhs per annum.
In the field of transition management, career progression typically involves moving from roles such as Transition Analyst or Coordinator to Transition Manager, and eventually to Transition Director or Head of Transition. Additional certifications or advanced degrees can also help professionals advance in their careers.
As you explore transition management jobs in India, remember to showcase your skills and experiences confidently during interviews. By preparing thoroughly and demonstrating your expertise in managing transitions effectively, you can secure exciting opportunities in this growing field. Good luck!
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