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10.0 - 15.0 years
7 - 10 Lacs
Noida
Work from Office
Train internal teams. Strong understanding & use case-based scenarios to explain recognition processes for UAE & UK international education system Familiar with global frameworks such as QCF, SCQF, AQF, UAE QF, and credit-hour systems.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 8 Lacs
Manesar
Work from Office
Desired Candidate Profile M.Sc. Nursing/ BSc Nursing with Teaching/ Training experience of minimum of 8+ Years post MSc Nursing in Multispecialty Hospital Knowledge of current developments in Nursing Considerable knowledge of laws and accreditation standards applicable to hospitals Should be able to prepare MIS for the department (Desired skill) For inquiries, kindly reach out to - Mr. Ashish Kaushik, at 9999709839 or via e mail at ashish.kaushik@fortishealthcare.com Roles and Responsibilities Identify training needs of nursing staff and develop in service education training plans. Development of educational programs, presentations and/or patient education materials; modify and update existing educational programs and/or patient education materials or recommend modifications as appropriate conduct a variety of in service orientation programs and educational programs for nursing personnel for all levels of nursing personnels in Fortis health care Conduct orientation, safety and other generalized training and ensures completion of orientation as expected. Select and organize teaching aides to include films, slides, charts and nursing supplies and equipment to demonstrate improved methods of patient care. Maintain required departmental records, reports and statistics as appropriate. Keep abreast of new developments in training techniques, methods and programs. evaluate the effective-ness of instructional programs Perform other related duties incidental to the work described herein. Coordinate educational programs for an assigned service line; serve an internal consultant for specialized clinical instruction. Advise CON, on observed areas that need improvement and continuous supervision to ensure safe and quality care to all patients Prepares budget for teaching and learning aids. Attend relevant continuing education classes, staff development programs and grand rounds & Review current nursing literature
Posted 2 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Mainframe. Experience: 5-8 Years.
Posted 2 weeks ago
8.0 - 10.0 years
3 - 6 Lacs
Pune
Work from Office
Role The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way DO The trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific Modules along with up skilling resources on process. Structure On boarding Training requirements, Pre Process, Customer Visits etc. Ensure that all new employees go through the defined new learning path for their respective roles in the account Deliver pre-process and process training for new employees Support new hires during OJT and GO-live Provide refresher and remedial training for existing employees Ensure all regulatory requirements are complied with from time to time Maintain trainee data and information Generate training reports from time to time Support any administrative tasks like trainee roster and scheduling etc. Create/Customize training content for delivery Provide feedback and coaching to analysts on the floor Take ownership for improvement in analysts performance Analyze training needs for employees working for the account. Responsible for account level Training metrics Responsible for adhering to training standardization guidelines defined by the BU Training Function Responsible to work with ops to bridge gaps during training. Mandatory Skills: L&P Policy Acquisition & Servicing.
Posted 2 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency Mandatory Skills: Training (Ops). Experience: 1-3 Years.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Project Management Experience: 5-8 Years
Posted 2 weeks ago
6.0 - 10.0 years
20 - 25 Lacs
Chennai
Work from Office
Role - Chief Manager, Training - Business Impact Group, Tied Agency (L5) Education and Experience - Graduate, with 6-10 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.
Posted 2 weeks ago
4.0 - 6.0 years
20 - 25 Lacs
Nashik
Work from Office
Chief Manager, Business Impact Group, BIG Tied (L5) Education and Experience Graduate, with 4-6 years of training experience Job Responsibilities a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.
Posted 2 weeks ago
10.0 - 15.0 years
10 - 20 Lacs
Gurugram, Chennai
Work from Office
Are you passionate about the automotive industry and have a knack for teaching? We are seeking a dynamic and experienced Automotive Trainer to join our team. As an Automotive Trainer, you will play a crucial role in developing and delivering high-quality training programs to our clients' workforce/programs in public formats. Required Qualifications: Academic Qualification = Engineering Graduate - Mechanical / Automobile / Electrical / Electronics with total 10+ Years experience in Automotive Industries in which minimum 3 years in training deliveries internal / external. Must have IATF 16949:2016 Interna/1st party - 2nd Party Auditor qualification. Skills: Technical Expertise: In-depth knowledge of automotive systems, ISO 9001:2015, IATF 16949:2016, Core Tools - APQP, PPAP, AIAG VDA FMEA, MSA, SPC, Control Plans, 8Ds Problem Solvings, VDA 6.3, IATF Rules, Customer Specific Requirements, etc. Strong Communication Skills: Excellent verbal and written communication skills to effectively convey complex technical information to diverse audiences. Training and Facilitation Skills: Proven ability to design and deliver engaging training programs. Problem-Solving Skills: Ability to identify and resolve training challenges and adapt to changing circumstances. Certification (Must): IATF 16949:2016 Interna/1st party - 2nd Party Auditor qualification + Core Tools Qualfiication Certification Certification (Preferred): VDA 6.3 Process Auditor Qualification. CQI 9, CQI 11, CQI 27, CQI 15 related qualifications. Role: Deliver comprehensive training programs in IATF 16949 and automotive core tools (APQP, PPAP, FMEA, MSA, SPC, Control Plans, 8Ds, and 7 QC Tools). Conduct VDA 6.3 process auditor qualification trainings to certify individuals as competent auditors. Collaborate with subject matter experts (SMEs) to develop and refine training content. Support the Business Development team in finalizing training offerings by providing technical expertise and insights. Facilitate 15-18 day onsite training programs, both public and client-specific, and be willing to travel extensively. Tags: Automotive-Trainer,IATF-Trainer,CQI-Experts,FMEA-Trainer,APQP-Trainer,MSA-SPC-Trainer
Posted 2 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices Mandatory Skills: Training (Ops). Experience:5-8 Years.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency Mandatory Skills: Quoting and sales query. Experience: 3-5 Years.
Posted 2 weeks ago
14.0 - 18.0 years
40 - 60 Lacs
Navi Mumbai
Work from Office
1. Key Responsibilities A. OTS Program Management Manage Operator Training Simulator (OTS) program across assigned sites. Lead and manage multiple OTS projects (Inhouse/vendor) within allocated budgets and resources. Coordinate closely with key stakeholders, including site operations, Technology, and L&D teams. Ensure timely, quality, and cost-effective delivery of OTS services. B. In-House OTS Model Development Lead development of Inhouse model development. Contribute in critical area models development Review and approve Functional Design Specifications (FDS). Support control model development and integration. Drive internal capability building in model development. Ensure effective project execution and timely delivery. C. Stakeholder and Vendor Coordination Coordinate with vendors/partners for project execution, technical support, and issue resolution. Drive cloud enablement of OTS systems and ensure smooth integration with infrastructure. Arrange and manage UniSim training for team members. Manage software upgrades. D. OTS Training and Utilization Collect training needs of site teams Support site teams for the effective utilization of OTS and tracking across all sites. Plan and schedule end-user and instructor training programs. Migrate OTS models to the latest Software versions. Develop new generic models from existing plant-specific models to cover critical unit operations. 2. Data Management and Reporting Document projects, training sessions, and best practices. Publish utilization, effectiveness, and progress reports (weekly/monthly). Manage version control and software configuration for all OTS-related applications. Conduct audits and report findings with corrective action plans 4. Process & Governance Ensure alignment with internal business processes and corporate guidelines. Propose interactions with software vendors to enhance capabilities and support lifecycle management. Conduct annual experience-sharing forums among sites. Drive a robust suggestion scheme for continuous improvement. 5. Technical Standards & Competency Development Establish, adopt, and improve technical standards related to OTS systems. Build group competency through mentoring, training, and structured knowledge sharing. Lead technical audits and bridge identified gaps. 6. Required Skills & Competencies Proficiency in OTS software (preferably Honeywell UniSim) and process simulation tools. Strong understanding of refinery and petrochemical process technologies. Financial and budgetary planning capabilities. Ownership mindset with strong project delivery focus. Commitment to continuous learning and collaboration with operations & technical teams. Ability to mentor and lead internal teams in software, simulation, and process technologies. 7. Experience Requirements 14–18 years of experience in the refinery/petrochemical industry. Minimum 10–12 years of direct experience in developing and managing multiple OTS projects. Hands-on experience with process simulation, model development, and OTS lifecycle.
Posted 2 weeks ago
2.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Vividus Hotels is looking for Training Manager to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function
Posted 2 weeks ago
6.0 - 10.0 years
5 - 7 Lacs
Manesar
Work from Office
Desired Candidate Profile M.Sc. Nursing/ BSc Nursing with Teaching/ Training experience of minimum of 8+ Years post MSc Nursing in Multispecialty Hospital Knowledge of current developments in Nursing Considerable knowledge of laws and accreditation standards applicable to hospitals Should be able to prepare MIS for the department (Desired skill) For inquiries, kindly reach out to - Mr. Ashish Kaushik, at 9999709839 or via e mail at ashish.kaushik@fortishealthcare.com Roles and Responsibilities Identify training needs of nursing staff and develop in service education training plans. Development of educational programs, presentations and/or patient education materials; modify and update existing educational programs and/or patient education materials or recommend modifications as appropriate conduct a variety of in service orientation programs and educational programs for nursing personnel for all levels of nursing personnels in Fortis health care Conduct orientation, safety and other generalized training and ensures completion of orientation as expected. Select and organize teaching aides to include films, slides, charts and nursing supplies and equipment to demonstrate improved methods of patient care. Maintain required departmental records, reports and statistics as appropriate. Keep abreast of new developments in training techniques, methods and programs. evaluate the effective-ness of instructional programs Perform other related duties incidental to the work described herein. Coordinate educational programs for an assigned service line; serve an internal consultant for specialized clinical instruction. Advise CON, on observed areas that need improvement and continuous supervision to ensure safe and quality care to all patients Prepares budget for teaching and learning aids. Attend relevant continuing education classes, staff development programs and grand rounds & Review current nursing literature
Posted 2 weeks ago
2.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Alembic Group is looking for Senior Executive - Training & Development to join our dynamic team and embark on a rewarding career journey Identify training needs through TNA. Design and deliver training programs. Monitor effectiveness and ROI. Work with HR to align training with business goals.
Posted 2 weeks ago
6.0 - 8.0 years
8 - 13 Lacs
Gurugram
Work from Office
About The Role About The Role Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Consultant in our T&O practice, a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | AccentureQualification Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently
Posted 2 weeks ago
15.0 - 20.0 years
35 - 40 Lacs
Mumbai
Work from Office
ISPL Compliance Hub supports global compliance teams for the Group and is one of the key offshoring platforms for compliance processes. Transversal Risk Management team within Compliance is responsible for 1LoD controls (on Compliance processes) and 2LoD controls (on business processes). The individual would lead a team of 12 analysts with 1 or 2 direct reporting leads with a two-team setup: one team focused on performing control testing for KYC, another focused on performing control testing for other domains such as AML, Financial Sanctions, Professional Ethics, Market Integrity and Protection of Clients Interests (PIC). Responsibilities Direct Responsibilities The primary responsibilities are outlined below: Lead a team of analysts in deployment of a robust Compliance control framework across the region, with the execution of independent testing / 2nd level controls KYC Control testing Non-KYC Control Testing notably Financial Security (AML and Sanctions), Professional Ethics (PE), Market Integrity (MI) and Protection of Clients Interest (PIC) KYC Control Testing Execution of Independent Testing plans mainly focused on verification & re-performance of 1LoD KYC controls Non-KYC Control Testing, notably Financial Security (AML and Sanctions), Professional Ethics, MI and Protection of Clients Interest Compliance domains Execution of Compliance Controls on non-KYC matters Management of transversal Compliance risk assessment initiatives, governance and reporting Tracking of Compliance-owned recommendations to ensure that corrective actions are implemented within agreed timeframe Follow-up of Compliance related incidents and ensure appropriate action plans are implemented Execution of Compliance procedure governance for supporting appropriate implementation of procedures throughout the Compliance organization, in collaboration with local procedure managers. Team Management Mentoring and coaching team members to ensure growth and sustainability within the team and help keep attrition minimal Ensure hiring for replacements / expansions are carried out in a timely manner Identify any training needs / gaps for team members and ensure training plan is put in place and tracked Regular 1:1 with team members o Provide managerial direction and oversight on team activities / tasks performed for onshore Governance Serve as a primary point of contact for onshore/Stakeholders Ensure necessary governance and controls are put in place and tested for processes managed this includes BCP, SOP, LOUs and SLAs Perform quality assurance and other review activities as required. This may include periodic reporting, recurring management updates and various forms of issue tracking Ensure TAT adherence and any breaches / errors are reported to the right forum along with a corrective action plan in place Complete understanding of the process to be able to provide guidance to the team and help identify risks and methods to mitigate them Contributing Responsibilities Ensure clear and crisp communication with onshore as well as local team. Ability to work and deliver on reports and projects, which requires a high degree of flexibility and strong prioritization skills Comply with procedure and other relevant policies/ procedures of BNP Paribas group and regulations, and industry best practice Be supportive and adoptive to changes of procedures and scope of work Technical & Behavioral Competencies Experience in the Banking industry and knowledge of Compliance domains like AML/KYC/Sanctions, PE, MI and PIC Experience in Compliance Risk Excellent communication skills (written and verbal) and interpersonal skills with an ability to interact with all levels of management and staff Strong ability to meet deadlines Strong Stakeholder Management skills Sense of precision and attention to detail in maintaining documentation and audit trails Must have strong interpersonal skills, a flexible, collaborative and team-oriented approach to problem solving and an ability to work in a fast-paced, rapidly changing environment. Experience in team handling and people management Proficient in Microsoft Excel and PowerPoint. Specific Qualifications (if required) Bachelor's degree or higher from an accredited institution Audit experience Skills Referential Behavioural Skills : Decision Making Resilience Critical thinking Client focused Transversal Skills: Ability to anticipate business / strategic evolution Ability to inspire others & generate people's commitment Ability to develop others & improve their skills Ability to develop and leverage networks Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 15 years
Posted 2 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do A Senior Analyst will be responsible for management of a team and continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service. The Senior Analyst will work as part of the management team striving to meet all SLAs, targets and objectives through effective staff managementLooking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for People managementDrives issues to resolution and good problem-solving skillsGood interpersonal skillsGood administration skillsComfortable with responding to requests from all levels of the organizationTeam PlayerPositive MindsetPlanning & Organisation skillsMotivation SkillsCall handling skills (handling complex & escalated calls)Supports Client organisation, both on-shore and off-shore Teams, Customer Relationship team and retained client organisation24*7Flexible to Travel onshore if requiredAble to work on a flexible basis as determined by the business needs Roles and Responsibilities: Operational ResponsibilitiesManage Operations from process & measurement standpointMaintain regular communications with team on departmental and individual level performance expectationsWork with client/Account Executive/Onshore team to define process and proceduresSet and assess representatives performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basisConduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc.Ensure performance and attendance issues and addressed promptly and consistently.Assist with scheduling and forecasting of staff to maintain optimal service providedDevelop reward and recognition programs for teamsManage escalated customer enquiries / complaintsStrong analytical and data management skillsAnalyse and propose process improvements consistentlyStrong focus on peopleShare best practices across the process & facilitate process improvements/cost reduction initiativesInteract and build a rapport with the respective onshore people and other stake holders to effectively manage process changes / metricsDrive Business ExcellencePeople Management ResponsibilitiesDirect reports:Level 11 to Level 13Strong leadership and management abilityDetermine training needs for the team membersCoach individuals on performance improvement tactics while providing positive feedback to those performing above expectationsClient Customer ResponsibilitiesClient Relationship BuildingDrive productivity in the respective processManaging day-to-day operations based on SLAsEnsures seamless delivery of services and manages all aspects of operational team Qualification Any Graduation
Posted 2 weeks ago
4.0 - 9.0 years
5 - 15 Lacs
Hyderabad
Work from Office
ROLE SUMMARY This role is responsible for engaging with leaders across the organization to understand their needs and develop a range of interventions to support ongoing development across levels. Design, implement and evaluate a range of leadership and management development programs in line with organizational needs. This role drives the strategic alignment of leadership development initiatives to organizational goals, ensuring leaders at all levels are equipped to navigate challenges, foster innovation, and inspire their teams. They will collaborate closely with HR managers and other business stakeholders to ensure training programs are executed in alignment with organizational goals. They will also support logistics of training delivery, track learning metrics, and analyze learning data and publish reports. KEY RESPONSIBILITIES: Training Needs Analysis: Engage with leaders across Asia to identify individual, team, region and organizational learning needs. Collaborate with business leaders to align training initiatives with business goals. Program Design & Delivery: Develop and implement comprehensive training programs, learning journeys and blended learning solutions. Partner with learning partners to design content that relevant and tailored to learning needs. Vendor and Budget Management: sourcing team to identify relevant learning partners. Manage relationships with external training partners. Manage tracking and reporting of L&D budget, ensuring cost optimization while maintaining high quality training standards. Training Evaluation: Establish metrics to assess the effectiveness of training programs. Gather feedback, analyze results and provide insight to continuously improve learning programs and initiatives. Develop and publish reporting on training activities and ROI. Communication: Draft and manage pre & post learning communication with participants. Develop and publish learning program updates and social media content for leaders Facilitation: Facilitate in-person and virtual training sessions on a variety of topics including soft skills and leadership skills. REQUIRED SKILLS: 4 to 6 years of experience in delivering training in L&D Learning Skills: Strong understanding of adult learning principles and instructional design methodologies. Interpersonal Skills: Excellent communication, presentation, influencing and negotiation skills. Analytical Skills: Analytical mindset with the ability to assess training effectiveness and provide insights for improvement. Teamwork and collaboration: Ability to collaborate and work closely with multiple teams, both internal and external across geographies. Strong Project management skills Interested candidate Kindly drop your updated resume to below mail id Nithya_kumar@persolkelly.com Regards, Nithya CONFIDENTIAL NOTE: By submitting your resume or personal data, you acknowledge reading and agreeing to our Privacy Policy. You hereby provide voluntary consent to the collection, use, processing, and disclosure of your data by us and our affiliates, in line with the Privacy Policy. and applicable laws. If you wish to withdraw your consent or have any concerns, you may submit a request to our designated consent manager, as outlined in our Privacy Policy. We prioritize your privacy. SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com. Click here to find out how you can safeguard yourself from job scams
Posted 2 weeks ago
10.0 - 14.0 years
4 - 8 Lacs
Navi Mumbai
Work from Office
About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsComplexity:Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations in which analysis requires an in-depth evaluation of variable factors.Requires adherence to strategic direction set by senior management when establishing near-term goals.Interaction is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach.AuthorityPower to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction and decision-making abilitySome latitude in decision-making. Acts independently to determine methods and procedures on new assignmentsTalent Development processAdapt to Complexity:Assess and address complex training needs by evaluating variable factors to design solutions that meet both near-term objectives and long-term strategic direction set by senior leadership.Experiment and Innovate:Leverage cutting-edge technologies, such as AI-based tools, other world class platforms, and analytics, to deliver scalable, personalized, and immersive learning experiences that prepare teams for constant change.You will be responsible to lead trainers who are conducting Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for LeadershipTeam ManagementClient ManagementStrong analytical skillsWritten and verbal communicationAbility to perform under pressureAdaptable and flexibleNegotiation skillsF&A Expertise Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
12.0 - 15.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Job Summary As a Manager in Learning & Development you will play a pivotal role in shaping the future of our workforce by leveraging your expertise in Career Architecture mgmt program mgmt training delivery and learning content development. You will be responsible for analyzing training needs implementing solutions and utilizing data analytics to enhance our learning initiatives. This hybrid role requires a deep understanding of data governance and learning and development to drive impactful results. Responsibilities Lead the development and implementation of comprehensive learning and development strategies that align with organizational goals and objectives. Oversee the analysis of training needs to identify skill gaps and develop targeted learning solutions that address these gaps. Provide expertise in change management to ensure smooth transitions and adoption of new learning initiatives across the organization. Utilize program management skills to effectively plan execute and monitor learning and development projects ensuring they are delivered on time and within budget. Develop and curate engaging learning content that is relevant up-to-date and tailored to meet the diverse needs of our workforce. Implement data and analytics tools to measure the effectiveness of learning programs and make data-driven decisions to enhance future initiatives. Collaborate with cross-functional teams to integrate Workday Cloud Career Hub and other platforms into our learning ecosystem. Drive the use of Psft-Career & Succession Planning and SuccessFactors Career Worksheet to support career development and succession planning efforts. Ensure compliance with data governance standards in all learning and development activities to protect sensitive information and maintain data integrity. Foster a culture of continuous learning and improvement by promoting innovative learning solutions and best practices. Support the hybrid work model by designing flexible learning programs that accommodate both in-person and remote employees. Engage with stakeholders to gather feedback and insights to continuously improve the learning experience and outcomes. Contribute to the companys purpose by empowering employees with the skills and knowledge needed to succeed in their roles and make a positive impact on society. Qualifications Possess a minimum of 12 years of experience in learning and development with a strong background in change management and program management. Demonstrate expertise in training needs analysis solution implementation and learning content development. Have experience with data and analytics to drive learning initiatives and measure their effectiveness. Be proficient in Workday Cloud Career Hub Psft-Career & Succession Planning and SuccessFactors Career Worksheet. Exhibit strong domain skills in data governance and learning and development. Show a proven track record of successfully implementing learning solutions in a hybrid work environment. Display excellent communication and collaboration skills to work effectively with cross-functional teams. Career Architecture and Internal Mobility Define structure of roles tracks and levels across the organization. Create and validate role-skill profiles for job families. Drive adoption of self-assessment and manager validation of skill profiles. Enable cross-functional movement through role mapping and transferable skills. Identify adjacent roles for job mo Align learning journeys with role expectations and future skill needs. Support managers in identifying skill gaps and development plans. Define training pathways for role transitions (e.g. bootcamps knowledge checks). Design and monitor job rotation programs with business leaders. Certifications Required Optional
Posted 2 weeks ago
3.0 - 8.0 years
4 - 9 Lacs
Uttar Pradesh
Work from Office
Create the future of e-health together with us by becoming a Process Trainer-I As one of the Best in KLAS RCM organizations in the industry we offer a full scope of RCM services as well as BPO services, our organization gives our team members the training and solutions to learn and grow across variety of technologies and processes. As an innovator and leader in the e-health services we offer unparalleled growth opportunities in the industry. What you can expect from us: A safe digital application and a structured and streamlined onboarding process. An extensive group health and accidental insurance program. Our progressive transportation model allows you to choose: You can either receive a self-transport allowance, or we can pick you up and drop you off on your way from or to the office. Subsidized meal facility. Fun at Work: tons of engagement activities and entertaining games for everyone to participate. Various career growth opportunities as well as a lucrative merit increment policy in a work environment where we promote Diversity, Equity, and Inclusion. Best HR practices along with an open-door policy to ensure a very employee friendly environment. A recession proof and secured workplace for our entire workforce. Ample scope of reward and recognition along with perks like marriage gift hampers and gifts for birth of a child. What you can do for us: Develop training program and modules around US Healthcare Revenue Cycle Management and effectively deliver classroom training for the new hires. Responsible for New Hire Training for all levels hired Impart refresher training on various functions of RCM. Develop and conduct assessments around various modules for RCM. Calibrate with Quality Auditors to determine training needs, develop action plan and report out the improvement process in business reviews. Conducting pre-screening of new hires. Will be responsible for the new employee performance till the end of OJT (On the job training). Accountable for meeting the training metrics like yield, Speed to proficiency etc. Is required to create / modify / update the content for all training needs (New hire, ongoing, supervisor). Should be well versed in SOP creation, documentation, preparing process flows. Profile Qualifications: Minimum of 1 year experience as a Process Trainer in US RCM industry. Should have knowledge in RCM, Denials, AR, Posting, cash posting, Billing. Candidate should be a graduate. Should have good hold on providing classroom training. Immediate joiners are preferable. Should possess strong documentation and presentation skills. Should be flexible to work in shifts, based on business need. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Become part of a significant mission.
Posted 2 weeks ago
2.0 - 7.0 years
5 - 10 Lacs
Guwahati
Work from Office
Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2 .00 LPA to 3. 50 LPA Candidate Specification Age between 24-3 8 years Work experience not less then 2 years in sales.
Posted 2 weeks ago
8.0 - 10.0 years
7 - 11 Lacs
Kolkata
Work from Office
Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices Mandatory Skills: Claims_Processing. Experience8-10 Years.
Posted 2 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
Pune
Work from Office
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Tosca Testsuite - Test Automation. Experience5-8 Years.
Posted 2 weeks ago
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