289 Training Needs Jobs - Page 5

We are looking for a skilled Regional L&D Manager to lead our training centre operations in Ranchi. The ideal candidate will have 3 to 8 years of experience and be responsible for managing the daily activities of the training centre, ensuring seamless execution of training programs, and collaborating with regional stakeholders to design and implement effective learning journeys. Roles and Responsibility Independently manage the operational aspects of the training centre in your respective region. Develop and deliver pre- and post-recruitment orientation programs for freshers, loan officers, branch managers, and area managers. Conduct monthly induction and refresher sessions on products, processes, policies, and behavioral training. Identify training needs, conduct assessments, build capabilities, and address qualitative business aspects, including compliance, audit, CRM, and sales pitch targeting. Train loan disbursement processes, documentation, delinquency management, and IT systems and applications. Collaborate with regional stakeholders to socialize learning journeys and measure learning effectiveness through periodic interventions and assessments. Conduct classroom training through LMS, maintain and capture all training details in LMS, and report to HO and stakeholders. Publish monthly training dashboards and visit branches for location-based training. Handle reward and recognition programs. Job Minimum 3 years of experience as a regional trainer. Familiarity with microfinance business models, processes, policies, and products. Good understanding of technology and automation in the microfinance industry. Postgraduate or graduate degree in any discipline. Experience in managing training centres operations and leading teams. Knowledge of MFI/microfinance industry trends and best practices.

We are looking for a skilled professional with 12 to 15 years of experience to lead our microfinance business in Baroda, Pancham Highstreet, and MM. The ideal candidate will have a strong background in microfinance and sales management. Roles and Responsibility Drive microfinance business growth through business correspondence channels and direct sales teams. Identify new business potential locations and engage with potential microfinance institutions. Build strategic partnerships with Universal Banks, NBFCs, NBFC-MFIs, Payment Banks, and Small Finance Banks. Manage loan products and achieve business goals. Lead a sales team of Regional Sales Managers and Cluster Managers to expand the Business Correspondent network. Monitor collection teams to achieve monthly targets and ensure portfolio quality. Develop and manage retail asset products such as JLG Loans, Secured & Unsecured MSME Loans. Assess potential client base and product acceptability in new regions and areas for geographical expansion of operational areas and setting up new business correspondence alliance partners. Ensure business growth and diversity of products in the region as per the business plan. Create a support function structure to facilitate appraisal, documentation, disbursement, repayment, and delinquency management. Formulate preventative/risk averse measures to maintain a quality portfolio. Handle workforce planning, recruitment, and training suited for handling various asset products across geographies. Ensure staff skill development through regular meetings and continuous monitoring of clusters, identifying training needs based on market trends and new business opportunities. Maintain resource optimization and operational cost. Handle all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR, and other related issues in the region. Implement best business practices and develop company strategies and programs while ensuring strict compliance and integrity. Job Minimum 12 years of experience in microfinance or sales management. At least 5 years of experience as a Regional/Zonal Manager in a leadership role. Familiarity with the business correspondent model working with top lending institutions. Well-versed in microfinance and MSME lending compliance. Strong understanding of credit underwriting and legal requirements. Good acumen of technology and automation. Experience working in a NBFC, NBFC MFI, SFB, or Bank. Post Graduate/Graduate in any discipline. TitleZonal Sales Manager - Micro Finance - Baroda - Pancham Highstreet - MM. Ref6588656.

Job profile:- Training Officer/Assistant Training Officer/Faculty Industry Manufacturing Production Quality Qualification B.E, Diploma Key Skills Automobile Training Officer QC Competent Trainer Production Auto Industry DIPLOMA Production Engineering Mechanical Quality Engineer We are looking for a highly skilled and experienced Training Officer/Assistant Training Officer to join our team in the automobile industry. The ideal candidate will have 2-6 years of experience in training and development, preferably in the employment firm or recruitment services sector. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct workshops, seminars, and other training sessions to promote continuous learning and development. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Design and deliver coaching and mentoring programs to support career growth. Evaluate the effectiveness of training programs and recommend improvements. Maintain accurate records of training activities and participant feedback. Job Requirements Proven experience in training and development, preferably in the automobile industry. Strong understanding of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong analytical and problem-solving skills with attention to detail. Experience with training software and technologies is an asset.

NOT DISCLOSED Job Portal Team Manager Job Code Team Manager Business Vertical XYLEM LEARNING Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Tamil Nadu Educational Qualification 20-30 5-7 Salary Range NOT DISCLOSED

JIVA AYURVEDIC PHARMACY LTD. is looking for JLS - Trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Job Description - Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent &agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2.00 LPA to 3.50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales. Job Description - Associate Agency Development Manager Job Summary Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities Agent Recruitment Develop various sources of agent hiring & build a team of agent &agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for newagenthiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MLI grid Achieve GOLD Score as per MLI standard Number of EC/MDRT agent Minimum Education Graduation. CTC 2.00 LPA to 3.50 LPA Candidate Specification Age between 24-38 years Work experience not less then 2 years in sales.

Roles and Responsibilities Recruitment Resourcing: o Assisting seniors to fulfil human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews. o Handling functions of employee joining to leaving formalities. o Working towards better selection procedures, test constructions & administration. o Taking care of Manpower Status and their tracking in the Departments. Training & Development: o Identifying the training needs & prepare Training Calendar for coming financial year. o Coordinating with the department heads for the training program & ensure the feedback. o Imparting Orientation training to all employees at the time of joining. o Preparation of Training & Development documents as per requirements. IR & Welfare Activities: o Handling employee grievances and maintaining cordial employee relations. o Maintaining discipline & harmonious working environment across all employee levels. o To facilitate various insurance schemes like Med claim, group insurance for all the employees. o Arrangements of all welfare activities in the factory. o Total Employee Engagement activities for boosting the Group Morale. Performance Appraisal System: o Assist seniors in establishing Performance Management System across the plant. o Actively involved in Performance Management System of the Employees Probation,

Key Responsibilities: Developing team, Manage escalation in teams of direct reports. Develop the right competences and skills in group. Allocate resources to projects, maintain day to day resource planning, manage operational resource escalations, manage hiring and subcontracting. Analyse training needs and execute training plan. Consultant for sales engineering, project management, service, R&D Monitor and mitigate risks and opportunities in projects. Stimulate continuous improvement in department- Initiate manage improvements. Maintain and improve the specialism area of his/her group. Contribute to the improvement of department KPIs. Validate system performance through thorough FAT/SAT testing. Quickly address control system issues to minimize downtime and disruptions. Deep knowledge of control systems, including hardware and software integration. Willingness for short travel internationally for project oversight and team management. Key Competencies: Strong leadership and team management skills, with the ability to guide teams to successful project outcomes. Experience to manage the team of 15+ engineers. Excellent communication and collaboration skills, particularly in a global, high-demand project environment Excellent organizational and planning abilities, ensuring control systems are delivered on time and within budget. A proactive approach to innovation, driving improvements in control system design and implementation. Hard Skills: Sound Knowledge of Siemens PLC and Allen Bradley PLC. Oversee the design and execution of control systems, ensuring integration of hardware and software components (including PLC systems) for BHS and parcel handling projects. Collaborate with mechanical, electrical, and software engineering teams to align control system designs with broader project goals. Guide team in detailed project plans and schedules, ensuring all control system activities are aligned with project timelines and budgets. Drive standardization efforts, implementing process improvements that enhance the efficiency and reliability of control systems across multiple projects. Manage and mentor a team of controls engineers, ensuring alignment with project goals and fostering a culture of collaboration and technical excellence. Provide technical expertise throughout the commissioning phase, ensuring a smooth handover to the customer. Qualifications Bachelors degree in electronic, electrical engineering, Instrumentation Engineering, or a related field. 10-12 years of experience in PLC programming, particularly Siemens, preferred experience in Airport material handling system and parcel solutions

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Operations Manager Medical Coding (Inpatient) Role Objective: To Maintain and improve the efficiency and effectiveness of the Team and drive the Business Operations without any challenges Essential Duties and Responsibilities Ability to co-ordinate multiple projects and initiative simultaneously Ability to drive action plans and strategies Ability to meet Client SLA Deliverables Addressing performance issues and implementing corrective actions Assigning coding tasks and monitoring workload distribution Certification CIC/CCS (AAPC & AHIMA) Skill Set Good analytical and process improvement skills. Self-driven, Excellent personal and interpersonal skills, active listener, and excellent communication skills Excellent process knowledge and domain understanding relating to Inpatient coding as per R1 standard. Need to have an Inpatient coding certification. Pre-requisite: Ability to lead and motivate a team of 100+ people, with strong decision-making and problem-solving skills. Excellent verbal and written communication Should have strong experience in IP DRG Coding Ability to analyze data and metrics to improve processes with proficiency in using data analytics and MS Office Ability to build and maintain strong relationships with team members/stakeholders and conflict resolution Ability to identify training needs and provide coaching and mentoring Ability to manage resources efficiently and effectively Should be result oriented and have good analytical/process improvement skills, ability to drive action plans and implement strategies Should have excellent feedback and coaching skills Should be able to lead Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities Job TitleSpecialist Reports toOperations Manager LocationIND- Hyderabad Position Summary Job Summary : We are seeking a passionate Trainer to join our team with good exposure and experience in the project. The Trainer will be responsible for designing, developing, and delivering training programs to enhance the skills and knowledge of our employees. The ideal candidate will have a strong background in training and development, excellent communication skills, and the ability to engage and motivate learners. Key Responsibilities: Develop and implement training programs that meet the needs of the organization and its employees. Conduct training sessions using various methods, including in-person, virtual, and blended learning approaches. Assess training needs through surveys, interviews with employees, or consultations with managers. Create training materials, such as manuals, handouts, and visual aids, to support training sessions. Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes. Provide ongoing support and coaching to employees to ensure they can apply what they have learned. Stay updated with the latest trends and best practices in training and development. Collaborate with other departments to ensure training programs align with organizational goals. Experience : Minimum of 4 years of experience in the healthcare industry, with a focus on payment posting, claims management, or related roles. Proven experience in handling denials and performing quality assurance tasks. Familiarity with healthcare billing systems and software (e.g., EPIC, Cerner, or other EMR systems). Preferred Skills : Knowledge of healthcare insurance types (Commercial, Medicaid, Medicare) and payment processes. Strong understanding of claim denial reasons, appeals processes, and payer requirements. Excellent verbal and written communication skills. Familiarity with healthcare regulations, including HIPAA, and other compliance standards. Ability to work independently and as part of a collaborative team. Excellent communication and presentation skills. Strong organizational and time management skills. Proficiency in using training software and tools. Knowledge of adult learning principles and instructional design. Qualifications : Bachelors degree in education, Human Resources, or a related field. Proven experience as a Trainer or similar role. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

Responsible for developing the knowledge and skills of a company's workforce. Ensure that a company has a workforce that can meet its current and future business objectives. Communicate to the trainees about what is expected out of training in a simple and professional way. A deep knowledge of the process The ability to measure and assess training needs Strong communication and interpersonal skills A passion for continuous learning Innovative thinking Embrace efficiency Excellent communication skills(verbal and written) and facilitation skills Transparency Multitasking Plans, conducts, coordinates and implements a comprehensive training program for processes and staff Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance Preparing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training Determines training needs from inputs provided by the operations team Develops individual results by maintaining policy and procedure resources; providing coaching conducting training sessions; developing outcome improvement resources Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions Updates job knowledge by participating in educational opportunities; reading professional publications; Be part of quality calibration and mentoring activities Be prepared to be flexible and innovative Plan and prepare for assessments and make sure they take place at a reasonable pace that reflects your trainee's progression Choosing appropriate training methods per case (virtual, simulated, mentoring, on the job training, professional development classes, etc) Performs all other duties as required Review Training Materials at least once in quarter Ensure training completion details are maintained at a centralized location

We are Hiring a Zonal Trainer - Product & Sales Training for a leading Consumer Appliance Brand. Education: Minimum Graduate - Should have completed a 3 or 4 Years Full Time Regular Course Location: Bengaluru Person will be handling entire Karnataka State Requirements: Minimum of 9 years of Sales & Product training experience (Sales or training experience in Home Appliances retail will be an added advantage) Proficiency in MS Word, Excel, and PowerPoint. Strong understanding of sales processes and product knowledge Excellent presentation and communication skills Ability to work independently and as part of a team Willingness to travel within the assigned zone Proficiency in Kannada, English and Hindi is mandatory. Job Summary: The candidate will be responsible for delivering comprehensive product and sales training to our regional frontline sales teams. This role requires a dynamic individual with excellent communication skills and a proven track record in training and development. Key Responsibilities: Training Need Identification & Training Content Development Identify training needs for the zone/branch and plan training content and programs accordingly. Benchmark products and features with competition and develop comparison videos/presentations for training along with FAQs to enhance the teams abilities to demonstrate own product advantages. Study sales pitches and demo skills used by competitors and other sectors to incorporate best practices. Retail Coach Development Conduct continuous and regular training & store level coaching for Retails Coaches / Team Leaders (who lead a team of 30-35 secondary sales force) to equip them to train their team at the sales counters. Training Delivery Prepare monthly training calendars for branches in consultation with branch offices and ensure execution as per plan (around 14-18 days of training delivery including out-of-station training). Travel to markets regularly (around 10-15 days a month out-of-station travel required) to oversee knowledge transfer at the ground level and provide handholding to Retail Coaches / Team Leaders. Conduct tests, quizzes, and role plays for the secondary sales force during every market visit. Collect feedback from the market and continuously improve the training content. Administration and Reporting Manage training delivery and execution in consultation with branch offices. Manage zone-level training reports and share them with all parties concerned.

The individual plays a crucial role in fostering a positive and productive work environment. You will be responsible for managing and maintaining effective relationships between employees and the organization, ensuring fair and consistent treatment, and resolving any conflicts or issues that may arise. KEY RESPONSIBILITIES 1. Employee Relations Management: Develop and implement employee relations strategies, policies, and procedures to promote a positive work culture. Serve as the primary point of contact for employee relations matters, providing guidance and support to employees and managers on HR policies, procedures, and best practices. Conduct investigations into employee complaints, grievances, and conflicts, ensuring timely resolution and adherence to company policies and legal requirements. Mediate and facilitate discussions between employees and management to resolve conflicts and promote effective communication. 2. Policy Development and Compliance: Stay up-to-date with relevant employment laws and regulations, ensuring company policies and practices are compliant. Collaborate with legal counsel as needed to address complex employee relations issues and ensure legal compliance. Assist in developing and implementing HR policies, procedures, and programs to support a fair and inclusive work environment. 3. Performance Management: Support managers in the performance management process, including coaching, counseling, and disciplinary actions when necessary. Provide guidance and training to managers on conducting effective performance reviews, goal setting, and feedback sessions. 4. Employee Engagement and Communication: Develop initiatives to promote employee engagement, morale, and retention.Organize and facilitate employee recognition programs, events, and activities. Foster open communication channels between employees and management, encouraging feedback and dialogue. 5. Training and Development: Identify training needs and develop programs to enhance employee skills and competencies. Coordinate and deliver training sessions on HR policies, procedures, and compliance topics. Support career development initiatives and succession planning efforts within the organization. 6. HR Administration: Maintain accurate employee records and documentation related to employee relations matters. Prepare reports and analytics on employee relations metrics and trends.Assist with other HR functions such as recruitment, on boarding, and benefits administration as needed.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: QAAS(Advisory Services). Experience: 3-5 Years.

Primary Responsibilities: ERL_Manage Employee Relations Cases Ensure appropriate and timely response to workplace issues (e.g., phone coverage, service requests) Ensure cases are opened and closed as required Manage case volume Ensure comprehensive documentation of ER cases (e.g., including all relevant information) Interpret, apply and ensure compliance with relevant company policies and applicable governmental laws/regulations for specific ER cases Identify appropriate actions for employees, managers and HCPs to take Escalate cases as appropriate (e.g., based on salary grade, issue complexity, legal/business risk) ERL_Provide Consulting/Expertise on Employee Relations Issues Maintain knowledge of current best practices in the employee relations field (e.g., theories, frameworks, technologies, and trends) Provide leadership and direction to employees, managers and HCPs on handling workplace issues Establish personal trust and credibility with business partners and stakeholders (e.g., leaders, Human Capital Partners) Demonstrate a clear point of view about Human Capital activities as well as business needs Provide consulting to managers on Corrective Action issues (e.g., CAPs) Provide consulting on involuntary employee terminations issues, and process involuntary employee terminations Administer/support coordination for a variety of ER processes/initiatives/programs (e.g., I-9, personnel file fulfillment, legal requests) Incorporate industry best practices into employee relations practices/programs (e.g., CLC, gOEbase, Bersin) Leverage and build upon current best practices to create industry-leading employee relations practices/processes Manage/support Employee Relations programs/initiatives Provide support for RFPs Provide training on HRdirect/Employee Relations model and topics ERL_Conduct/Support Investigation of Workplace Issues and Programs Investigate complex workplace issues (e.g., wage/hour, discrimination, harassment) Provide tools and coaching to managers and HCPs to help them conduct workplace investigations Manage/support Employee Relations programs/initiatives (e.g., random drug testing, background investigations) Manage the IDR process (e.g., meeting coordination/facilitation, review responses, obtain legal review) Identify the need to update/revise existing policies and create new policies based on company needs or legal/regulatory requirements Communicate and implement new/updated/revised policies ERL_Conduct Reporting/Analysis of ER Activities Identify appropriate metrics and data collection approaches to support business needs (e.g., IDR volume, case volume, case types) Provide reporting to applicable stakeholders to meet business or legal needs Identify/communicate trends and information related to current business issues/needs (e.g., areas of concern, volume of employee complaints, management issues, financial impacts, training needs) Research complaints by location and/or manager as needed for investigations Analyze data/reports to help improve performance of the ER function ERL_Manage/Support Auditing Activities Manage/support OFCCP audits Respond to OCFFP data requests Manage/support on-site audit activities Provide policy support as needed for various auditing activities (e.g., CMS) Respond to Dept of Labor requests as needed (e.g., answer questions, provide data) ERL_Manage the Downsizing Process Provide manager training on how to complete the business case, DA and notification training Coordinate/support communication strategies (e.g., employee notification, benefit impact calls) Work with managers to develop the business case Identify the impacted group Conduct competency and adverse impact analysis Prepare job title and age list Prepare severance agreements and outplacement packets Process payments and terminations Provide reports to finance on downsizing costs Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’s Degree or equivalent practical experience 7+ years of experience in Employee Relations, Human Resources or Employment Legal Experience in conducting investigations and advising on or supporting local disciplinary and investigation processes Experience in establishing cross-functional relationships at all levels and geographies At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. #njp External Candidate Application Internal Employee Application

Business Manager This role requires a strategic thinker with strong leadership abilities and a proven track record in business management Experience Range: 3 - 7 years Educational Qualifications: Any graduation ,and MBA/PGDM Job Responsibilities: This role requires a strategic thinker with strong leadership abilities and a proven track record in business management Skills Required: Client Services , B2B , Cross Selling , Customer Retention Candidate Attributes: Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2-3 in-person client meetings daily to strengthen relationships and drive business outcomes.

Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Vast working knowledge of all HR departmental areas, including reward and recognition, welfare, learning and development, as well as HR systems and budgets. The confidence to provide sound professional advice. The ability to develop and nurture relationships across departments. Requirements and skills : Proven working experience as HR Manager or other HR Executive People oriented and results driven Demonstrable experience with Human Resources metrics Knowledge of HR systems and databases Ability to architect strategy along with leadership skills Excellent active listening, negotiation and presentation skills Competence to build and effectively manage interpersonal relationships at all levels of the company In-depth knowledge of labor law and HR best practices Degree in Human Resources or related fieldndustry regulations.

: Job TitleFCR&C M&A Training Lead, AVP LocationBangalore, India Role Description Financial Crime Risk & Compliance Monitoring & Assurance Team (FCRC M&A): Identifies and assesses Financial Crime and Compliance risks in Corporate Bank (CB), Investment Bank (IB) and KYC Ops. Ensures key 1st line of defense (1LOD) controls satisfy financial crime and compliance related risks are appropriately designed, implemented and, where necessary, remediated. Provides business-side leadership to 1 LOD Anti Financial Crime and Compliance Risk frameworks. Facilitates collaboration and partnership between CB and IB businesses, AFC, Compliance, Non-Financial Risk Management and Technology, Data and Innovation, to ensure E2E controls are well designed and effective. FCRC Risks and Controls Training Team The FCRC Risks and Controls Training team sits within the FCRC M&A team. This team is responsible for: Reviewing and assess training needs [Training Needs Analysis (TNA)]. Establishing the minimum training required for new joiners as well as refresher training to support existing staff with: Improving overall performance. Increasing consistency and quality. Refining knowledge and skills required to execute responsibilities in managing the banks financial crime risks. Updating knowledge and skills to promote growth opportunities. Developing a Skills Matrix to supplement training. Assessing gaps in current vs. required knowledge / skills for resources. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities As part of the Training team, you will be responsible for: Updating the Training Needs Analysis Standard Operating Procedure Annually and obtaining the required approvals. Identifying relevant training for all teams within FCRC M&A to appropriate upskill the team and obtain sign-off from Team Leads. Ensuring a skills matrix is completed for all new joiners and refreshed for all existing team members on an annual basis. Conducting monthly tracking and providing monthly updates on the completion status of training topics. Retaining appropriate documents to evidence the training completion. Your skills and experience An expert level of understanding on KYC and Financial Crime matters with experience of dealing with multiple work streams in a critical regulatory interacting role. Able to read, interpret and analyse critical KOS, Policy and regulatory text; with the skillset to understand potential impacts and propose solutions to critical team members. Work with stakeholders to quickly identify key information and determine how critical points need to be handled. You adjust your approach when dealing with senior managers who may have less time than anticipated to address your ask. Naturally organized, self-driven, and will ensure both you and your stakeholders are kept informed. You prioritise and manage your own time. You work with a sense of urgency but can be flexible when required. You see benefit in learning about teams you interact with, even if not directly related to your role. Familiarity with Financial Crime Risk, Quality Assurance and/or Trade Monitoring useful, but not essential. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job TitleSr. Team Lead ControlsJob Description Senior Team Lead: Controls Reports to Project Manager Engineering Manager Engineering As a Lead for Controls Engineers in Vanderlandes Airport and Parcel Solutions (APS) business unit, you will contribute to designing and implementing control systems for large-scale BHS and parcel handling systems. This position offers the opportunity to manage Controls teams, oversee the integration of complex hardware and software systems, and deliver high-impact solutions that ensure operational excellence in airports and parcel hubs worldwide. Key Responsibilities: Developing team, Manage escalation in teams of direct reports. Develop the right competences and skills in group. Allocate resources to projects, maintain day to day resource planning, manage operational resource escalations, manage hiring and subcontracting. Analyse training needs and execute training plan. Consultant for sales engineering, project management, service, R&D Monitor and mitigate risks and opportunities in projects. Stimulate continuous improvement in department- Initiate manage improvements. Maintain and improve the specialism area of his/her group. Contribute to the improvement of department KPIs. Validate system performance through thorough FAT/SAT testing. Quickly address control system issues to minimize downtime and disruptions. Deep knowledge of control systems, including hardware and software integration. Willingness for short travel internationally for project oversight and team management. Key Competencies: Strong leadership and team management skills, with the ability to guide teams to successful project outcomes. Experience to manage the team of 15+ engineers. Excellent communication and collaboration skills, particularly in a global, high-demand project environment Excellent organizational and planning abilities, ensuring control systems are delivered on time and within budget. A proactive approach to innovation, driving improvements in control system design and implementation. Hard Skills: Sound Knowledge of Siemens PLC and Allen Bradley PLC. Oversee the design and execution of control systems, ensuring integration of hardware and software components (including PLC systems) for BHS and parcel handling projects. Collaborate with mechanical, electrical, and software engineering teams to align control system designs with broader project goals. Guide team in detailed project plans and schedules, ensuring all control system activities are aligned with project timelines and budgets. Drive standardization efforts, implementing process improvements that enhance the efficiency and reliability of control systems across multiple projects. Manage and mentor a team of controls engineers, ensuring alignment with project goals and fostering a culture of collaboration and technical excellence. Provide technical expertise throughout the commissioning phase, ensuring a smooth handover to the customer. Qualifications Bachelors degree in electronic, electrical engineering, Instrumentation Engineering, or a related field. 10-12 years of experience in PLC programming, particularly Siemens, preferred experience in Airport material handling system and parcel solutions

We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Project Management. Experience5-8 Years.

We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal

Training Consultant L1 Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1.Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills 2.Collaborates with LOBs and cross- functional project teams to identify training needs 3.Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4.Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. 5.Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. 6.Recommends and/or implements innovative solutions, modifications and enhancements to training programs. 7.Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications 8.Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates the effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. 9.Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content. Deliver Capacity to work and contribute to a team environment as well as work independently Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups. Possess good delivery and execution skills, and able to resolve dependencies and conflicts Manage multiple tasks in a dynamic, deadline-driven environment. Captivate, Storyline or similar content designing & authoring tools Training analytics to design training solutions Mandatory Skills: Training. Experience5-8 Years.

We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: System engineering -Mech engineers. Experience5-8 Years.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Training (Ops). Experience1-3 Years.