975 Training Management Jobs - Page 27

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends. Collaborate with cross-functional teams to drive business growth. Identify and mitigate risks to ensure compliance with regulatory requirements. Provide exceptional customer service and support to internal customers. Job Requirements Strong understanding of the BFSI sector, particularly in small finance banking. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and problem-solving skills with attention to detail. Proficiency in Microsoft Office and other productivity software. Ability to learn quickly and take on new challenges and responsibilities.

Job Title: Assistant Manager Key Responsibilities: Team Management: Lead and supervise the customer support team to ensure high performance. IVR System Optimization: Monitor and improve IVR call flows for better customer experience. Performance Tracking: Analyze key metrics like Average Handle Time (AHT) and First Call Resolution (FCR) . Training & Development: Coach team members on IVR handling and customer service best practices. Customer Experience Management: Address escalations and improve resolution times. Workforce Planning: Forecast staffing needs based on call volume trends. Process Improvement: Implement strategies to enhance IVR efficiency and reduce customer wait times. Stakeholder Communication: Coordinate with internal teams for seamless operations. Technology Utilization: Leverage IVR and AI tools to optimize customer interactions. Perks and benefits Competitive salary with attractive incentives. Career growth opportunities. Training and skill development programs. Health and wellness benefits. If you are an energetic and ambitious professional looking to grow in a dynamic sales role, we encourage you to apply! We look forward to hearing from you!

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new opportunities. Collaborate with cross-functional teams to drive business growth. Provide exceptional customer service and support to clients. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Strong understanding of the BFSI sector and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other productivity software. Ability to adapt to changing circumstances and priorities.

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new opportunities. Collaborate with cross-functional teams to drive business growth. Provide exceptional customer service and support to clients. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Strong understanding of the BFSI sector and its regulations. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and critical thinking skills. Proficiency in Microsoft Office and other productivity software. Ability to adapt to changing circumstances and priorities.

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 0-2 years of experience. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new opportunities. Collaborate with cross-functional teams to drive business growth. Provide exceptional customer service and support to clients. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Strong understanding of the BFSI sector and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other productivity software. Ability to adapt to changing circumstances and priorities.

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new opportunities. Collaborate with cross-functional teams to drive business growth. Provide exceptional customer service and support to clients. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Strong understanding of the BFSI sector and its regulations. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and critical thinking skills. Proficiency in Microsoft Office and other productivity software. Ability to adapt to changing circumstances and priorities.

Aviation Industry-Definitions and Abbreviations .Grooming Emergency procedures and Equipment Exteriors and Interiors of an Aircraft Service procedures on board Announcements Emergency procedures and Equipment First Aid

Here is the Job Description: Job Title: Training Consultant - Manufacturing Excellence Pharma Industry Location: Gurugram Freelancing Requirement: Efficiency Mindset: Lean principles, VSM, ToC, Lean tools, FIPs/SGAs/Kaizen methodology for improvement, DMAIC, 7QC SMED methodology DMT/PACT/Cando Teams Productivity measurement and improvement Day-to-day performance monitoring and problem-solving through daily management. Introduction to Maintenance strategy and execution Digital Maturity Customer Centricity: VoC, SLA Customer Complaint Management Culture of RCA / CAPA / Horizontal Deployment 5S Behaviors: 5S training Floor visit to create 5S zones

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends. Collaborate with cross-functional teams to drive business growth. Identify and mitigate risks to ensure compliance with regulatory requirements. Provide exceptional customer service and support. Job Requirements Strong understanding of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications. Ability to think creatively and develop innovative solutions. Experience working in a similar role is preferred, but not required. About Company Equitas Small Finance Bank Ltd is a leading player in the BFSI industry, committed to providing high-quality financial services to its customers. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-5 years of experience. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new opportunities. Collaborate with cross-functional teams to drive business growth. Provide exceptional customer service and support to clients. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Strong understanding of the BFSI sector and its regulations. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and critical thinking skills. Proficiency in Microsoft Office and other productivity software. Ability to adapt to changing circumstances and priorities.

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new opportunities. Collaborate with cross-functional teams to drive business growth. Provide exceptional customer service and support to clients. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Strong understanding of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other productivity software. Ability to adapt to changing circumstances and priorities.

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new opportunities. Collaborate with cross-functional teams to drive business growth. Provide exceptional customer service and support to clients. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Strong understanding of the BFSI sector and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other productivity software. Ability to adapt to changing circumstances and priorities.

Role: Specialist Trainer (Sales or Digital Marketing) Exp: 5-10 years Work location: Bangalore Must have worked as a B2B Sales Trainer or Digital Marketing trainer in international markets Have detailed knowledge and hands on experience in Digital Marketing processes Create training programs to address skill gaps in employees. Prepare learning materials for programs. Develop onboarding programs for new employees. Conduct surveys to gauge the effectiveness of programs. Research new teaching methods. Liaise with managers to determine training needs and schedule training sessions Prepare educational material such as module summaries, videos etc. Support and mentor new employees Interested candidates can share their profiles with bindu@logicalhiring.com or careers@logicalhiring.com References are welcome! For other open roles, please visit - www.logicalhiring.com

AM - Training Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment. Key Accountability: Hiring: Hiring candidates as per client and process requirement on all communication parameters Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. Detailed daily New Hire training review Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients Coordination: Conduct interventions during process training and nesting TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities

Purpose of the Role: Manage, Deliver & Coordinate training of New Hire & Existing academic staff PAN India. Roles & responsibilities : 1) Plan, develop & manage the onboarding, induction & training program for campus hired talent ensuring a seamless transition & learning for job readiness. 2) Curate learning & engagement content for in-house LMS, conduct soft skills training sessions for staff members as and when required. 3) Prepare & publish performance reports of training participants on timely basis. 4) Design Content & Develop training programs as per need analysis (TNA). 5) Discuss & understand training needs (TNI) by closing working with concerned authorities like Regional Heads/ Regional Director. 6) Conduct Focused Group Discussions by reaching out to internal & external customers, establish connect, understand their concerns & identify gaps to enhance the offered services. 7) Formulate & host Cultural Awareness Program to establish a healthy & value-driven work culture within the team. Skills Required: 1. Excellent organizational skills and ability to multitask. 2. Excellent time and work management skills, ability to prioritize, attention to detail and ability to meet established deadlines. 3. Excellent written and verbal communication & strong interpersonal skills. 4. Ability of stakeholder management. 5. Proficiency in MS office, power point and data management. 6. Familiarity with content creation tools like Camtasia, Canva, Powtoon will be an added advantage.

Job Responsibilities Aviation Industry-Definitions and Abbreviations .Grooming Emergency procedures and Equipment Exteriors and Interiors of an Aircraft Service procedures on board Announcements Emergency procedures and Equipment First Aid

Developing and Delivering Training Programs*: Assessing and Improving Training Effectiveness* Coaching and Mentoring*: Staying Current on Industry Trends*: Collaborating with Sales Leadership*: Required Candidate profile 1. Working closely with sales managers to align training efforts with business goals. 2. Contributing to the overall sales strategy and success.

We are seeking a Senior Associate, Talent and Performance Platforms to join our Talent Management and Technology team, focused on enhancing performance management (MAP) and the Talent Marketplace. In this role, you will assist with new platform enhancements and ensure our technology platforms, Workday and Eightfold, function optimally. Additionally, you are responsible for developing, maintaining, and updating process guides and training materials. You will draft strategic communications and collaborate across teams to support Talent Management and Technology initiatives. This position offers the opportunity to make a significant impact on our global internal processes and contribute effectively to our talent management efforts. Key Responsibilities: Develop new, and maintain existing, process guides and training materials for global resources across performance management and the Talent Marketplace, such as how-to-guides, SharePoint sites, and FAQs. This includes revising existing materials and developing new content as processes evolve and new needs arise. As changes are made and new resources are created, you will work with our language translation vendor partner. Assist in testing platform enhancements and annual process launches, ensuring all functionalities operate correctly and efficiently in the Workday and Eightfold test environments before full-scale launches. Draft high-level internal communications related to MAP and Talent Marketplace Partner with OE and HRBP teams to facilitate the launch of talent events in Workday in accordance with functional timelines Prepare comprehensive year-end calibration materials for HRBPs to facilitate effective distribution calibration meetings. Ensure materials are accurate and meet the specific needs of HRBPs. Ensure projects in the Talent Marketplace are up-to-date and reach out to project managers to ensure theyre updating project status Provide data analytics and reporting support for MAP and Talent Marketplace requests Identify opportunities for process enhancements, proposing solutions and collaborating with the team to refine workflows, templates, and forms. Collaborate with HR Technology teams to guarantee that MAP and Talent Review reports and dashboards are current and accurately reflect relevant data. Contribute to new initiatives and projects as needs arise

We are seeking a Senior Associate, Talent and Performance Platforms to join our Talent Management and Technology team, focused on enhancing performance management (MAP) and the Talent Marketplace. In this role, you will assist with new platform enhancements and ensure our technology platforms, Workday and Eightfold, function optimally. Additionally, you are responsible for developing, maintaining, and updating process guides and training materials. You will draft strategic communications and collaborate across teams to support Talent Management and Technology initiatives. This position offers the opportunity to make a significant impact on our global internal processes and contribute effectively to our talent management efforts. Key Responsibilities: Develop new, and maintain existing, process guides and training materials for global resources across performance management and the Talent Marketplace, such as how-to-guides, SharePoint sites, and FAQs. This includes revising existing materials and developing new content as processes evolve and new needs arise. As changes are made and new resources are created, you will work with our language translation vendor partner. Assist in testing platform enhancements and annual process launches, ensuring all functionalities operate correctly and efficiently in the Workday and Eightfold test environments before full-scale launches. Draft high-level internal communications related to MAP and Talent Marketplace Partner with OE and HRBP teams to facilitate the launch of talent events in Workday in accordance with functional timelines Prepare comprehensive year-end calibration materials for HRBPs to facilitate effective distribution calibration meetings. Ensure materials are accurate and meet the specific needs of HRBPs. Ensure projects in the Talent Marketplace are up-to-date and reach out to project managers to ensure theyre updating project status Provide data analytics and reporting support for MAP and Talent Marketplace requests Identify opportunities for process enhancements, proposing solutions and collaborating with the team to refine workflows, templates, and forms. Collaborate with HR Technology teams to guarantee that MAP and Talent Review reports and dashboards are current and accurately reflect relevant data. Contribute to new initiatives and projects as needs arise

Understand the quality requirements both from process perspective and for targets. To Train effectively the new joiners on Medical Coding concept with the guidelines. To monitor Trainees productivity and quality output per OJT glide path/ramp up targets. Providing continuous feeadback in a structured manner. Educating on the client specs and guidelines. Educating on the latest updates on the coding aspects. Carrying out one-on-one session on the repeated errors. To provide feedback on productivity and quality of trainees to Team Leads. To pass on the QC feedback effectively to the trainees. To help Team Leads in early confirmation of Trainees by providing the valuable inputs. Job Specification: Minimum of 3 Years of Professional and Relevant Experience in Medical Coding with specialty IPDRG. Extensive Coaching & Training as per process defined. Must have Variant Training & Coaching Strategy. Must have Coding Certification like CPC, CCS, COC, AHIMA. Any graduate will do. Shift Details: General Shift / Day Shift Work Mode: WFO

Readyto shape the future of work? AtGenpact, we don't just adapt to change we drive it. AI and digital innovationare redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. Ifyou thrive in a fast-moving, tech-driven environment, love solving real-worldproblems, and want to be part of a team that’s shaping the future, this is yourmoment. Genpact(NYSE: G) is an advanced technology services and solutions company thatdelivers lasting value for leading enterprises globally. Through our deepbusiness knowledge, operational excellence, and cutting-edge solutions we helpcompanies across industries get ahead and stay ahead. Powered by curiosity,courage, and innovation, our teams implement data, technology, and AI tocreate tomorrow, today. Inviting applications for the role of Management Trainee, Collections We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Order to Cash domain. • This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration. • The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks • Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Receive notification for reimbursement and perform acceptability analysis within threshold Qualifications Minimum qualifications • B.Com Graduation • Relevant work experience Preferred qualifications • Good Communication Skills • Ability to learn ERP systems • Good analytical and problem-solving skills • Excellent MS Office skills including MS Excel • Good conceptual knowledge and experience in tax activities preferred Whyjoin Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, anddigital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuouslearning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who pushboundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness -built on a foundation of integrity and inclusion - allow your ideas to fuelprogress Come join the tech shapers and growth makers at Genpact and take your career inthe only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for allpositions without regard to race, color, religion or belief, sex, age, nationalorigin, citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

DATAMARK, Inc. is seeking a dedicated Trainer for our Back Office operations. In this critical position, you will be responsible for designing, delivering, and managing training programs that equip our back office staff with the necessary skills and knowledge to perform their duties efficiently and effectively. Your role as a Trainer will encompass identifying training needs, creating comprehensive training materials, and conducting engaging training sessions to enhance team performance. You will work closely with management to ensure that training programs align with the goals of the organization. The ideal candidate will possess a blend of instructional expertise and a deep understanding of back office processes. Responsibilities Develop, implement, and manage training programs for back office staff. Facilitate training sessions, workshops, and hands-on learning experiences. Analyze training needs and collaborate with management to tailor training solutions. Produce and update training materials, guides, and manuals. Measure the effectiveness of training programs and adjust as needed. Work collaboratively with team leaders to ensure alignment with operational objectives. Prepare reports on training outcomes and employee progress. Keep abreast of industry developments and best practices in back office operations and training. High School diploma or equivalent; Bachelors degree in Business or related field is preferred. A minimum of 3 years experience in back office operations or training roles. Strong knowledge of back office processes and performance metrics. Excellent verbal and written communication skills. Proven ability to engage, inspire, and motivate trainees. Proficiency in Microsoft Office Suite and relevant training software. Strong analytical and problem-solving skills. Ability to adapt training techniques to cater to different learning styles. Experience in conducting assessments and providing constructive feedback. PF, Mediclaim, Gratuity.

Key Responsibilities New business Transition/Knowledge Acquisition , Transfer and Training BAU . Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations Attends meetings WBR /MBR within the program or with another department whenever necessary Meet & Greet with New Hire Batches EWS New Hire programs Manage internal stake holders Manage multiple teams and by providing by driving KPI Manage training metrics and impact to business metric TNI/ TNA process and make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives Analyzing data and suggesting measures towards improving revenue generation for the function Maintain vertical hygiene by ensuring reports, data and documents are in place Promote standardization by creating & maintaining Training documentation Promote behavioral training programs and promote the programs in order to ensure maximum participation Act as a mentor for the team and hold the team together by promoting an environment of learning and team work Manage Training MIS for accounts Ensure training documentation is in place and processes are followed Look for opportunities to reduce people dependencies and move towards automation and digitization

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation , ourteams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Management Trainee, Customer Care Responsibilities Responsible for delivering and facilitating training through a variety of delivery methods across new hire and tenured participants Managing the day-to-day activities of the team. Should be responsible for customer service and collection deliverables. Must have knowledge of RPC, PTP, Skip Tracking and other basic collection operations. Motivating the team to achieve organizational goals. Should be operation expert and able to handle 15-20 resources Qualifications we seek in you! Minimum Qualifications / Skills Expertise of Collection and Customer Service KPIs. Excellent written and verbal communication skills Should be flexible in shift timings Strong organizational skills to give the team direction. Preferred Qualifications/ Skills Comfortable presenting to group and providing coaching/feedback Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel) Work experience in Collection or Customer Service as Team Lead/Supervisor. What We Offer An inclusive and dynamic work environment that values diversity. Opportunities for professional growth and skill development. A supportive culture that encourages innovation and collaboration. Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training.

Readyto shape the future of work? AtGenpact, we don't just adapt to change we drive it. AI and digital innovationare redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. Ifyou thrive in a fast-moving, tech-driven environment, love solving real-worldproblems, and want to be part of a team that’s shaping the future, this is yourmoment. Genpact (NYSE: G) is an advanced technology servicesand solutions company that delivers lasting value for leading enterprisesglobally. Through our deep business knowledge, operational excellence, andcutting-edge solutions we help companies across industries get ahead and stayahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today Inviting applications for the role of Management Trainee, OTC ! In this role you are expected to be an independent worker who demonstrates ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to perform efficient and accurate processing of customer orders from order entry/capture to payment. This includes a variety of tasks, such as order entry, order validation, shipment document creation, invoicing, and cash application. The ideal candidate will have strong analytical and problem-solving skills and excellent customer service and communication skills. Responsibilities • Follow established policies & procedures as laid out in SOPs and other relevant process documents. • Willing to work in US shifts and follow US calendar for Holidays • Areas of operation – o Deductions management (Claims / Dispute) o Contract management o Order entry & exception management • Support month-end close activities • Adherence to established policies & procedures as laid out in SOPs and other relevant process documents. • Update SOP’s & Exception tracker • Audits Qualifications we seek in you! Minimum Qualifications / Skills • Bachelor or Graduate degree • Relevant years of experience in Order to Cash • Strong analytical and problem-solving skills • Excellent customer service and communication skills • Must be self-reliant, resourceful, and proactive in approaching tasks. • Strong analytical skills and ability to work with complex data. • Excellent attention to detail and problem-solving abilities Preferred Qualifications/ Skills • Exposure to (SAP / Oracle / Salesforce / TPM) o Experience in Trade or Non-Trade deductions for Trade Management, OR o Order Entry or Fulfilment experience for Order Management, OR o Contract review & Entry experience for Contract Management, OR • Knowledge of all Order-to-cash processes in the CPG or retail industry. • Proficient in Microsoft Office - Excel, PowerPoint, and Word Strong communication skills • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines. • Strong interpersonal skills, with the ability to work in a team environment. • Ability to multi-task and prioritize items with specific time constraints. • Client-focused mindset with proven ability to respond quickly to internal and external client requests. Whyjoin Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, anddigital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuouslearning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who pushboundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness -built on a foundation of integrity and inclusion - allow your ideas to fuelprogress Come join the tech shapers and growth makers at Genpact and take your career inthe only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for allpositions without regard to race, color, religion or belief, sex, age, nationalorigin, citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.