965 Training Management Jobs - Page 29

Alorica India Private Limited is looking for Learning Specialist to join our dynamic team and embark on a rewarding career journey. Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field

Veranda Race Solutions Pvt Ltd is looking for Trainer Come Mentor to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

St. Marys College is looking for Videographer cum Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Greetings from Ienergizer We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Interested candidates can send your updated CV to : vanshika.kakkar@ienergizer.com or connect via call at 9289640609 Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Salary upto 40K 6 Days environment Work From Office Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or connect via call at 9289640609 Interested candidates can also come for the F2F interview at the below address and meet me directly. Hard Copy of Resume and Aadhar Card is compulsory for entry purpose (Mention HR VANSHIKA KAKKAR on the top of your resume to get your interview scheduled easily) Location : iEnergizer - Noida Sector 60 A-37, Sector - 60 Noida, Gate number 2 Looking forward to welcoming passionate trainers to our team. Warm regards, Vanshika Kakkar Team Leader - HR

Role : Retail Trainer Responsibilities: Conducting Class Room Trainings for the New Joiners Conducting On-the-Job Trainings at Store Level Working on the Training Certifications as per Company Policy Preparing Training Calendars Plan and assess the 'return on investment' of any training or development programme Conduct Training Assessments and Imparting Product & Process Knowledge Adhoc Tasks, MIS Reporting Desired Candidate Profile: A strong customer-focused background Approachable and dependable Good Listening skills

Sterile Operations Trainer Grade: G8 Designation: Deputy General Manager Location: Halol 1 Job Description: Education: B. Pharm / M. Pharm Overall responsibility of Aseptic Training Academy (ATA), Baska To plan, develop, and execute training at Aseptic Training Academy (ATA) - Sterile Operations for Sun Global Operations (SGO) Training. Creation of simplified training modules for technicians, scheduling and execution of training Creation of training evaluation and/or feedback systems Course creation according to levels (Level 1 - Technicians, Level 2 - Supervisors and above, Level 3 - Managers and above) pertaining to sterile operations Planning, scheduling & execution of technical training program relevant to sterile operations for new recruits/for existing employee by self/internal or external facility Identification of Certified trainer at various locations (sterile operations) based on additional training need of respective location Coordination with location head and Subject Matter Expert (SME) for conducting the additional training program according to training calendar on monthly basis pertaining to sterile operations To prepare and submit SGO training score card for sterile operations on monthly basis after plant review to Corporate Quality Policy and Training department (CQPT) To maintain the training records of training Periodical review of technical courses along with business units for site specific course and the head of course for suitable course content / design and pedagogy up gradation To coordinate in technical course scheduling and publishing of calendars and facilitate visiting faculty/guest faculty in course delivery Any other work assigned by superiors from time to time

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others.Experience1-3 Years.

12 Years of exp Training.

Position Summary Learning & Development (L&D) is a strategically important function at Gallagher Service Center. The Senior Manager - L&D will be responsible for developing and implementing an organization wide Learning & Development strategy that facilitates and drives individual development and capacity building in line with organizational requirements. The position will involve collaborating effective ly with people at all job levels and interacting with a diverse group of individuals and personalities to ensure the achievement of individual, functional and organizational goals . III. Primary Responsibilities would include, but not be limited to, the following: • Conducting Training Needs Analysis using both structured and informal methods to capture requirements across the organization; identifying current and future developmental needs at the individual level, and capacity building requirements at the institutional level • Conceptualizing innovative and flexible methods to address the developmental and capacity building needs identified, including identification of external training programs and conferences, the design and delivery of in -house training sessions, enrollment in online learning programs, mentoring, self-learning, and other methods as appropriate • Drawing up a comprehensive L&D Plan based on the developmental needs and methods identified • Driving and facilitating the implementation of the L&D Plan to ensure smooth execution with effective outcomes; providing thought leadership around program design and delivery • Monitoring and evaluation of both structured and informal methods used; making continuous improvements in the approach, process and methods as appropriate • Organizing and anchoring the New Hire Orientation programme to enable easy settling-in and acculturalization of new joinees • Refining existing systems and processes, and setting up new processes as required, including: preparing and tracking the annual L&D Budget; creating and updating the Training Calendar; tracking training attendance; capturing feedback on training programs as well as conferences and workshops attended • Tracking L&D related data and generating regular MIS reports as required • Maintaining a keen understanding of learning & development trends, developments and best practices . IV. Skills and Competencies • 15 to 17-year of relevant experience and a good understanding of L&D systems and processes, instructional design, content development, training delivery, and evaluation of training effectiveness. Exposure to working in an organization involved in Insurance or Finance Domain would be an added advantage. • High quality written and verbal communication skills, strong listening skills • Excellent interpersonal skills and a demonstrated ability to interact with all levels in the organization • Demonstrated success in implementing innovative training techniques and learning technologies, in multiple areas including managerial and leadership development areas • Experience in conducting organizational, program level, and individual needs analysis to identify learning and development needs; experience in running targeted development programs • Good knowledge of the training/learning related offerings available in the market, including relevant training organizations and service providers Exposure to authoring tools, Learning Management Systems (LMS) and eLearning development systems, tools and resources.

Must have Min 1+yrs Exp as Process Trainer from International Voice/ Technical/ Semi Technical Voice Chat Email process BPO Must know TNA TNI Training Metrics 24*7 Shifts Call 8447780697 send CV monu@creativeindians.com

Role & responsibilities Having experience in conducting behavioral training Experience of conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Delivery, Evaluation. Proffered Candidate: Candidates currently in Bangalore 5 -10 years of Training Management experience (2+ years in a Team Management role) Preferably from Hospitality, e-Commerce, retail, logistics industries Having experience in conducting behavioural training Experience of conducting Training Needs Analysis and carrying out all activities is the Training Cycle: Identify, Design, Delivery, Evaluation. Should be keen on mentoring, coaching, and grooming new team members of training team. Excellent verbal and written communication skills and Excel proficiency Excellent interpersonal skills - ability to work and influence with multiple Training Team members/ Stakeholders across the region and corporate. Must be a graduate (any Learning and development related course or certification will be an added advantage) Well-versed with Kannada, Hindi and English language. Key Responsibilities: Make sure every trainer in the region, across all lines of business and locations, is certified onther content and ensure their certification in TTT within 1 year completion. Ensure that all updates in the training content, across all lines of business and locations, are understood carefully and implemented reliably. Suggest suitable modifications to the training content to the corporate training team as and when appropriate. Plan the training programs (and training calendars) in complete synch with the Operations teams for both new joiners as well as existing associates (refreshers) in such a manner that high quality manpower is available to the operations team are available in the required numbers and on time. Provide thought leadership as well as administrative support to the trainers in the region. Track and report performance on training metrics to all stakeholders. Help shape the right metrics that determine the effectiveness of training. Requisition the right quantities of training assets (training rooms, projectors, training desktops, and other training assets) on time and manage them optimally. Work with the leadership teams in the region to evaluate training needs of first line managers and work towards their fulfilment. Contribute to the thought leadership on how the training function can demonstrate continuous improvement through enhanced content, technology, and new initiative.

Client Server Tech is looking for Trainer / Faculty to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

JOB TITLE/ POSITION Assistant Project Manager (Non IT Projects) ORGANISATION ENTITY Amity Institute of Training & Development (AITD) LOCATION Noida Job Purpose : This position is responsible for assisting in planning, executing, and monitoring training initiatives and capacity building projects for Government as well as Public Sector organizations. This role involves collaborating with stakeholders, defining project objectives, managing resources, and ensuring the successful delivery of training projects on time. Though based in Noida, U.P., he/she will be required to travel and function in other parts of India. Key Responsibilities: Project Planning : Define project scope, objectives, and deliverables in consultation with stakeholders. Develop a detailed project plan, including timelines, milestones, and resource allocation. Stakeholder Communication : Establish and maintain effective communication channels with all project stakeholders, including trainers, subject matter experts, and participants. Multilocation Coordination : Coordinate with different locations for smooth execution of training delivery. Strong coordination between different departments for day to day operational facilities. Resource Management : Allocate and manage resources, including trainers, training materials, and facilities, to ensure training programs are delivered efficiently. Budget Management : Develop and manage the project budget, monitor expenses, and ensure adherence to financial constraints. Risk Management : Identify potential risks and issues related to training projects and develop strategies to mitigate them. Training Delivery : Oversee the execution of training sessions, workshops, or courses, ensuring they meet defined objectives and standards. Documentation : Maintain accurate project documentation, including project plans, status reports, and training materials. Evaluation and Feedback: Collect and analyze feedback from participants to assess the effectiveness of training programs and make necessary improvements. Continuous Improvement : Identify opportunities for process improvement and best practices in training project management. Qualifications: Bachelor's degree/ Masters degree/ MBA / MSW Proven experience in project management in Government & Public Sector organisations Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Excellent in coordination and negotiation Skills Proficiency in project management software and tools. Knowledge of training methodologies and best practices. Budgeting and financial management skills. Attention to detail and a commitment to quality. Additional Requirements: Flexibility to adapt to changing training needs and priorities. Ability to work collaboratively with cross-functional teams. Strong leadership and problem-solving skills. Ability to manage multiple training projects concurrently. Interested candidates may please send their resumes on anathan@amity.edu

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

Role & responsibilities Preferred candidate profile

Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: Hiring: Hiring candidates as per client and process requirement on all communication parameters Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. Detailed daily New Hire training review Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients Coordination: Conduct interventions during process training and nesting TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Knowledge/ Qualification : Under Graduate/ Graduate Special Role Requirement: Excellent written and verbal communications. Bilingual in English and German Should be willing to work in 24*7 environment, (5 days) Should be willing to work in non-weekend offs Proficiency in MS office Travel ready Work Experience: Travel Experience: +3 Years Training Experience: Should have sound understanding of the training function and should have spent +2years in training department Corporate travel experience Certification/ Domain Certification (If Applicable) : GDS Certifications will be an added advantage.

Role & responsibilities Assessment and Planning: Conduct initial language proficiency assessments to determine learners' starting levels. Develop personalized learning plans based on assessment results and learners' goals. Instruction and Coaching: Enhance communication skills by coaching on soft-skill sessions, both in-person and online. Utilize a variety of teaching methods and materials to accommodate different learning styles. Focus on all aspects of language acquisition, including speaking, listening, reading, and writing resolving around soft skills in communication. Feedback and Progress Tracking: Offer constructive feedback on learners' performance and progress. Adjust learning plans as needed to ensure continuous improvement. Maintain detailed records of learners' progress and achievements. Motivation and Support: Encourage and motivate learners through engaging and interactive sessions. Address any challenges or difficulties learners may encounter and provide effective solutions. Foster a positive and supportive learning environment. Cultural Competence: Integrate UK culture knowledge and awareness into language instruction. Help learners understand and navigate cultural nuances and communication styles.

Trainer Electronics Sector (Vocational Skilling Program for Women) Location: Jharkhand (Fully Residential) Contract Duration: Full Time Salary: 25,000 per month Accommodation & Food: Provided by the organization About Us: The PanIIT Alumni Reach For Jharkhand Foundation (PreJha) is dedicated to empowering marginalized youth across India through industry-aligned vocational skilling programs. Our training centers provide affordable, high-quality skill development programs with 100% job assurance across reputed companies for candidates from underprivileged backgrounds, preparing them for sustainable careers in sectors like electronics, manufacturing, construction, apparels and logistics. By joining us as an Electronics Trainer, you will play a key role in transforming the lives of young women, helping them secure stable jobs in top electronics companies like Tata Electronics, Foxconn, and Wistron. About the Role: We are looking for motivated trainers to equip young women with technical skills, workplace discipline, and confidence to succeed in the electronics manufacturing industry. This is a high-impact role where you will contribute to economic empowerment and gender inclusion in Indias growing electronics sector. Key Responsibilities: Conduct Hands-On & Theoretical Training on electronics assembly, quality control, safety, and factory operations. Develop Training Plans & Materials aligned with industry standards and job roles. Assess and Mentor Trainees through regular evaluations and feedback. Ensure Industry Readiness by training candidates on workplace discipline, teamwork, and safety protocols. Foster a Supportive Learning Environment and mentor candidates for their first job transition. Maintain Training Records & Reports to track progress and impact. Work Collaboratively with center staff to ensure smooth day-to-day operations. Eligibility & Qualifications: Diploma/Degree in Electronics, Electrical, or related fields. Experience in Vocational Training/Electronics Manufacturing industry preferred, but freshers with strong technical skills & a passion for teaching may apply. Strong Communication & Mentoring Skills to guide young women trainees. Willingness to stay in a fully residential training centre for the contract period. Why Join Us? Impactful Work: Be a part of a national mission to skill and uplift young women. Fully Residential Role: Food & accommodation covered, no extra expenses. Industry Exposure: Work closely with leading electronics brands. How to Apply? Interested candidates can send their resumes to: • santosh.singh@parfi.org | anshu.s@parfi.org For more details, visit www.paniitalumnifoundation.org

2yr exp as a BPO SR Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Lucknow only not for Delhi/NCR and Kolkata APPLY those who can relocate in Lucknow Required Candidate profile Work From Office Lucknow only not for Delhi/NCR and Kolkata -APPLY those who can relocate in Lucknow Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Educational Qualification Graduation (With Specialization): Diploma / BE/B Tech from reputed institute Post Graduation (Preferable): MBA - HR / Operations Work Experience (Years) Minimum 9 years (for Diploma) 3 years (for BE/B Tech / MBA) Maximum 15 years (for Diploma) 7 years (for B.tech / MBA) Job Responsibilities Planning and execution of vocational training programs for Trained Manpower pool creation for MSIL. Monitoring ensuring the students enrolment as per Annual business requirement. Co-ordination with third party vendors (training partners) and Govt. bodies for smooth execution of program. Managing training programs with effective utilization of trainers and resources at Classroom OJT. Monitoring the On-The-Job performance of students and improve. Ensuring program compliance related activities at factory locations. Co-ordination with MSIL management and union for handling shop floor concerns. Development and execution of grievance handling and redressal mechanism for trainees. Develop MIS reports and department dashboards. Development and Implementation of SOPs, taking corrective actions in case of gaps. Miscellaneous - Budget, Legal, Compliances. Competencies / Skills 1. Functional Competencies Experience in Technical / Vocation Training department in a large Automobile Co. Experience of Automobile production handling Exposure to talent acquisition and joining of workforce Exposure to Training Content Development, Training Delivery and Execution 2. Behavioural Competencies Good Communication and Presentation skills Good Interpersonal and Negotiation Skills Proactive and Ownership driven Mentoring and counselling Willingness to travel

Job Description Training and Placement Officer with the ability to place students across various sectors like management, IT, hospitality, and healthcare. The ideal candidate should possess expertise in effectively placing students. Experience:- Minimum 5 years of experience in training and placement Industry Key Responsibility Areas: Training Development Role:- Training Development Industry Type:- Education / Training Department:- Teaching Training Employment Type:- Full Time, Permanent Role: Corporate Training Education:- UG: Any Graduate

Job Responsibilities- > Planning and execution of vocational training programs for Trained Manpower pool creation for MSIL > Monitoring ensuring the students enrolment as per Annual business requirement > Co-ordination with third party vendors (training partners) and Govt. bodies for smooth execution of program. > Managing training programs with effective utilization of trainers and resources at Classroom OJT. > Monitoring the On-The-Job performance of students and improve. > Ensuring program compliance related activities at factory locations. > Co-ordination with MSIL management and union for handling shop floor concerns. > Development and execution of grievance handling and redressal mechanism for trainees. > Develop MIS reports and department dashboards. > Development and Implementation of SOPs, taking corrective actions in case of gaps. > Miscellaneous - Budget, Legal, Compliances. Competencies / Skills- 1. Functional Competencies Experience in Technical / Vocation Training department in a large Automobile Co. Experience of Automobile production handling Exposure to talent acquisition and joining of workforce Exposure to Training Content Development, Training Delivery and Execution 2. Behavioral Competencies Good Communication and Presentation skills Good Interpersonal and Negotiation Skills Proactive and Ownership driven Mentoring and counselling . Willingness to travel

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Soft Skills TrainingCommunication AnalyticsClient CommunicationMicrosoft Office SuiteComms CoachesAbility to manage multiple stakeholdersWritten and verbal communicationCommunication trainerAbility to meet deadlinesAbility to perform under pressureCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAbility to work well in a teamAdaptable and flexibleAgility for quick learningWritten and verbal communicationAbility to meet deadlinesMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

End-to-End management of training programs – from need analysis to delivery and effectiveness measurement – for branch-level employees including sales, credit, and operations teams.Build monthly training calendars and ensure completion as per plan. Required Candidate profile experience in training roles, preferably in NBFC, BFSI, lending, or microfinance sectors.Ability to design training content, deliver in-person sessions, and manage end-to-end training cycles.