736 Training Delivery Jobs - Page 20

Position Overview: We are seeking an experienced Learning and Development (L&D) Professional to join our team as an individual contributor. The ideal candidate will have 3-6 years of experience in designing, delivering, and evaluating learning programs across various formats and platforms. This role offers an exciting opportunity to collaborate with cross-functional teams, leverage cutting-edge learning technologies, and contribute to the development of our talent pool. Key Responsibilities: Learning Program Design: Develop innovative and engaging learning solutions aligned with business objectives and employee development needs. Utilize instructional design principles and adult learning theories to create impactful training materials. Content Development: Create high-quality learning content including e-learning modules, videos, job aids, and facilitator guides. Ensure content is interactive, relevant, and accessible to diverse audiences. Training Delivery: Facilitate instructor-led training sessions, workshops, and virtual learning experiences. Demonstrate strong presentation skills and the ability to engage participants through dynamic delivery methods. Learning Technology Management: Oversee the administration and optimization of learning management systems (LMS) and other learning technologies. Stay informed about emerging trends and best practices in learning technology integration. Performance Evaluation: Conduct thorough assessments of learning effectiveness using qualitative and quantitative measures. Analyze data to identify areas for improvement and make recommendations for program enhancements. Stakeholder Collaboration: Partner with key stakeholders including HR, department managers, and subject matter experts to identify learning needs and priorities. Build strong relationships to gain buy-in and support for L&D initiatives. Project Management: Manage end-to-end learning projects from initiation to evaluation, ensuring timely delivery and adherence to budget constraints. Coordinate resources, timelines, and deliverables to meet project objectives. Continuous Improvement: Continuously monitor and evaluate the effectiveness of learning programs, incorporating feedback and making adjustments as needed. Stay abreast of industry trends and best practices to enhance the quality of L&D offerings. Qualifications: Bachelor's degree in Education, Instructional Design, HR, or related field; Master's degree preferred. 3-6 years of experience in learning and development roles, with a focus on instructional design and training delivery. Proven expertise in designing and delivering engaging learning solutions using a variety of modalities (e.g., e-learning, virtual instructor-led training, microlearning). Strong understanding of instructional design principles, adult learning theories, and learning technology platforms (e.g., LMS, authoring tools). Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Project management experience, including the ability to manage multiple priorities and meet deadlines in a fast-paced environment. Analytical mindset with the ability to gather and interpret data to measure learning impact and drive continuous improvement. Certifications such as CPLP, ATD Master Trainer, or equivalent are a plus.

We are actively looking out for candidates who are specially abled and we have multiple designation Designation: Process Trainer Location- Thane and Bhayander - Should be from a BPO Background - Inbound and Outbound experience will do - Candidates with 1 year and above experience in language/ soft skill training - Excellent Communication in English - Dayshift 6 days working 1 rotational week off.

Role description This role is primarily responsible for subject matter expertise on Insurance domain as well as developing and deploying digital (Data and AI in context of Digital Ops) and domain learning. She/He will be responsible for leading teams, liaising with leadership, conducting diagnostic and needs analysis, and aligning capability development plans to meet business needs and client expectations. This role is required to facilitate trainings on relevant domain topics. This person will also be responsible for leading research to identify and develop content on new capabilities. The role entails researching and responding to RFPs/RFI’s and presenting domain capabilities to internal leadership and external stakeholders during visits. Understand use of Data and AI in Insurance and how domain advancement and digital new skills can be leveraged in Insurance. Essential Functions Lead initiatives for developing domain and Data and AI capabilities across Insurance functions Engage with leadership to define domain/digital capability development requirements, generate buy-in, rally internal and external stakeholders towards building the right capabilities for the vertical in context of Digital Ops Manage the change program to institutionalize domain capabilities, targeting differentiated needs across the various audience segments Identify, source and deploy tools, systems and resources needed by the company for ongoing development of domain capabilities Plan and deploy capability development curriculum, certifications, and calendar, develop new learning materials with domain capability as an outcome Curate learning resources on domain and digital capabilities from the open ecosystem available online and offline; define clear and structured learning paths from curated assets; deploy and track Drive domain and digital thought leadership through focused research, articles, case studies, industry interactions, and point-of-view sessions both internally and externally by EXL leaders Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer’s guide, participant’s guides and other training material Designing training aids like activities, role plays, case studies, etc. to make the training session livelier and more interactive Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards Identification of appropriate methodology for the implementation of training Ensure training and certification of trainers on the training modules Managing training material and content - regular reviews and updation End to end management of training programs i.e. Scheduling, Reporting, Dashboards, assessments etc. Delivery of pre-process domain trainings across verticals and curation of customized domain content inline with upcoming new business areas and Geos, also in F&A domain specifically Lead and represent domain capabilities and offering with external and internal stakeholders Maintain and ensure timely data collection, reporting to Business units and other internal stakeholders, as needed Performance parameters Speed to execution, correct training needs estimation Driving and exceeding goals and functional targets on holistic capability development Speed, agility and initiative Quality and accuracy of deliverables Efficiency and effectiveness (result-orientation) Training delivery and certification of trainers Adherence to internal standards Adherence to timelines Interaction with the clients/ customer at an appropriate level to ensure high levels of client satisfaction Driving training content uptake for resources and maintaining high VOC on trainings delivered Business outcomes on critical skills build Primary Internal Interactions Employees, for the purpose of designing, developing, and conducting training solutions and modules Managers and leaders, for the purpose of identifying the training needs and follow up CD Team, for the purpose of up-skilling and certification of trainers Supervisor, for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support, settling issues left unresolved, monthly evaluation of performance, updating training curriculum, trainer certification and for ongoing audits and feedback BHR teams and Transitions teams for ongoing requests and upcoming RFPs/visits Digital Operations delivery leaders for TNI/TNA and solution offerings creation Primary External Interactions Business/ Clients, for the purpose of seeking feedback and incorporating the same into training modules, as and when needed Institute partners of CD for managing and running programs Vendors, for any material/ service availed Any/all additional prospective partners who might be needed to ensuring capability build across chosen service line Skills Technical Skills Good knowledge of MS Office suite applications like – PowerPoint, MS Word and MS Excel Internet usage and email access Working knowledge of tools, as needed for the role Knowledge of LMS and LXP Process Specific Skills Good training/ presentation skills Deep domain understanding Content designing and development Excellent domain knowledge Ability to present the information in simple & easy manner Ability to understand and comprehend quickly Prioritizing customer needs Strong customer service focus Ability to assess learning needs, customize solutions and deliver Soft skills (Desired) Good verbal and written communication skills Ability to do in-depth research and create articles Flexibility and urgency to handle pressure Self-disciplined and result oriented Data gathering ability/ Eye for detail Soft Skills (Minimum) Ability to multitask Ability to approach problems logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring skills Presentation and Facilitation Skills Team work/ Managing Self/ Adaptability Education Requirements Graduate in any stream Domain training related training background with any relevant domain certifications (P&C domain - CPCU, AINS, AIC, AU etc. and/or L&A domain – LOMA 280/281, 290/291 and/or F&A domain (AIAF, IFRS etc.)/+ Have extensive experience of delivery in the chosen SGU and IMU service lines Knowledge and understanding of vertical specific roles, functions and work items in Insurance Work Experience Requirements Total work experience should be a minimum of 10 years of relevant work experience in conducting training and developing training curriculum/ in concerned domain vertical Current role/assignment Background in leading learning initiatives for domain (insurance) capabilities Experience in implementing or background of digital is added advantage

About The Role Role Definition: An individual contributor working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - related to training, Knowledge Management and Other Training support. ? Roles and Responsibilities Plans, designs, develops, delivers and certifies trainers on learning principles, facilitation skills & coaching skills Deliver Domain Training (Specification : Finance and Accounts - which includes rich experience and knowledge in Record to Report, experience in PTP and overall understanding on RTR, PTP & OTC) Additional value - skilled in Communications trainings and Need base trainings Content Management - Create Training content Plays the role of Knowlege Manager (Complete governance on Knowledge Management) Collaborates with LOBs and cross-functional project teams to identify training needs. Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. Recommends and/or implements innovative solutions, modifications and enhancements to training programs. Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications Research and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content. Transition Support - Primary responsible to Govern & report out on KA/KT and accreditation status Participate in the governance call to highlight on the Transition progress (KA/KT Status, SOP Status and Accreditation) Co-Ordinate with Client/Stake holders on Transition updates. ? Certifications and Assessments N/A Education Graduation (Preferred - B.COM or MBA Finance or Inter or Semi Qualified) Knowledge Must Have Rich Knowledge in Accounts and Finance Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content and analytics for designing training solutions Ability to interpret educational needs and develop effective instructional design and media solutions. Extensive working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology. Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills. Project management and presentation skills and the ability to resolve complex problems and issues. Previous customer facing experience Good to have Transition experience in F&A domain. Proficiency in Captivate, Storyline or similar content designing & authoring tools Proficiency in Training analytics to design training solutions Good to have Worked with international and/or domestic accounts for a variety of LoBs – travel, technical support, retail, etc. Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content ? Experience Must Have Domain - 3- 4 years Finance and Accounts (Experience in training Finance and accounts related topics or having experience in F&A domain) Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills. Project management and presentation skills and the ability to resolve complex problems and issues. Demonstrated ability to train adult learners and novice computer users required. Training delivery experience. Good to have Worked with international and accounts for a variety of Industries, travel, technical support, retail, etc. Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content Previous customer facing experience. Behavioral Skills and Attributes Capacity to work and contribute to a team environment as well as work independently Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups. Possess good delivery and execution skills, and able to resolve dependencies and conflicts Ability to manage multiple tasks in a dynamic, deadline-driven environment. ?

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GIDs and IIDs Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

IITM Pravartak Technologies Foundation is looking for Training Coordinator to join our dynamic team and embark on a rewarding career journey Identifying training needs and developing training plans and schedules Coordinating with trainers and subject matter experts to develop training materials Scheduling training sessions and communicating training details to participants Monitoring training progress and evaluating training effectiveness Providing feedback to trainers and participants to ensure continuous improvement Maintaining training records and ensuring compliance with training requirements Developing and maintaining training budgets Managing training logistics, including facilities, equipment, and materials Excellent communication and interpersonal skills

Assistant Manager (B2) - Training (Team Contributor) Reporting: Assistant Manager- Training will report to the Training Leader / Group Manager of the Account(s) Primary Duties & Responsibilities: Develop and lead a team of highly competent Trainers, delivering the best of training experience to the Account(s). Drive Training efficiency and effectiveness for the Account, through the Training Metrics. Plan, execute and monitor all training & development interventions to enhance team and operational excellence. Drive training related change management and compliance programs for the Account. Drive content management and instructional design with the latest technology and practices to stay ahead of the competition. Drive ROI for the learning investment in people and value delivered to business. Be the ambassador for latest & innovative practices and technology and implement the best practices for the Account(s). Lead and develop a high-performing team supporting the Account. Desired Experience and Skills : Graduate / Post Graduate Overall work experience of 5-8 years of work experience in F&A with Commerce degree with 3- Years and above experience in Training Preferred experience in digitalization of training delivery Knowledge & experience of Lean, Six Sigma and Agile methodology Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset and adapts to WNS Values Ability to work through unstructured problems, shifting priorities, multiple demands, ambiguity and rapid changes. Shift- US Shift (5:30pm to 2:30am) WFO only Job location- Pune Qualifications Qualification: Commerce Graduate Overall Experience: 5-8 years of work experience in F&A with Commerce degree 3- Years and above experience in Training

Collaborate with subject matter(Sales & Customer Service) experts to identify training needs for different BFSI job roles. Design and develop comprehensive training programs that align with industry standards and regulations. Create engaging training materials, presentations, and resources that facilitate effective learning. Training Delivery: Conduct classroom and/or virtual training sessions for employees and new hires, focusing on building essential skills and knowledge. Utilize a variety of teaching methods, including lectures, discussions, case studies, simulations, and role-playing activities & student retention. Adapt training techniques to suit the diverse learning styles of Knowledge of TNA & Content Management: Regularly update training materials to reflect changes in industry regulations, policies, and best practices. Maintain an organized repository of training resources, ensuring easy access for participants and fellow trainers. Assessment and Evaluation : Develop assessment tools such as quizzes, exams, and practical exercises to gauge participants understanding of the material. Provide constructive feedback to participants and suggest areas for Performance Monitoring : Monitor participants progress throughout the training program and offer additional support as needed. Track key performance indicators to evaluate the effectiveness of the training programs. Continuous Improvement: Stay updated with industry trends, technological advancements, and regulatory changes within the BFSI sector. Continuously enhance training programs to align with evolving industry Collaboration and Communication Collaborate with HR, managers, and other stakeholders to ensure the training programs meet organizational goals and expectations. Communicate effectively with participants, addressing their queries and concerns Desired profile Qualifications and Requirements: Bachelor s degree in finance, Business Administration, Economics, or a related field. Master s degree is a plus. Proven experience (typically 3-5 years) working in the BFSI sector, with a strong understanding of industry operations, products, and services. Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner. Proficiency in using training tools, software, and virtual training Strong organizational skills, attention to detail, and ability to Certification in adult education, training, or related field is Ability to adapt to a dynamic work environment and respond to changing training

Responsibilities- Training Program Development: Collaborate with subject matter(Sales & Customer Service) experts to identify training needs for different BFSI job roles. Design and develop comprehensive training programs that align with industry standards and regulations. Create engaging training materials, presentations, and resources that facilitate effective learning. Training Delivery: Conduct classroom and/or virtual training sessions for employees and new hires, focusing on building essential skills and knowledge. Utilize a variety of teaching methods, including lectures, discussions, case studies, simulations, and role-playing activities & student retention. Adapt training techniques to suit the diverse learning styles of Knowledge of TNA & Content Management: Regularly update training materials to reflect changes in industry regulations, policies, and best practices. Maintain an organized repository of training resources, ensuring easy access for participants and fellow trainers. Assessment and Evaluation : Develop assessment tools such as quizzes, exams, and practical exercises to gauge participants understanding of the material. Provide constructive feedback to participants and suggest areas for Performance Monitoring : Monitor participants progress throughout the training program and offer additional support as needed. Track key performance indicators to evaluate the effectiveness of the training programs. Continuous Improvement: Stay updated with industry trends, technological advancements, and regulatory changes within the BFSI sector. Continuously enhance training programs to align with evolving industry Collaboration and Communication Collaborate with HR, managers, and other stakeholders to ensure the training programs meet organizational goals and expectations. Communicate effectively with participants, addressing their queries and concerns Desired profile Qualifications and Requirements: Bachelor s degree in finance, Business Administration, Economics, or a related field. Master s degree is a plus. Proven experience (typically 3-5 years) working in the BFSI sector, with a strong understanding of industry operations, products, and services. Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner. Proficiency in using training tools, software, and virtual training Strong organizational skills, attention to detail, and ability to Certification in adult education, training, or related field is Ability to adapt to a dynamic work environment and respond to changing training Job Category: BFSI Trainer Job Type: Full Time Job Location: North Bengal-Siliguri

Designing & facilitating instructor-led training programs & developing e-learning courses using authoring tools like Articulate, Camtasia & Captive. Collaborate with subject matter experts to create multimedia content, videos, eLearning, assessments.

Driving the ALM IBM deployment according to schedule Organizing process reviews and data analysis Supporting troubleshooting and root cause identification Coordinating verification, integration, tests, and validation activities Delivering training to enhance user competency Ensuring coherence and fulfillment of ALM tools with project requirements Degree in engineering or equivalent field Experience or understanding of ALM, with at least 2 years experience preferred Knowledge of configuration management, requirement management, and verification and validation processes Familiarity with the Jazz Platform A certification in project management or related field Open mindset and thoroughness Autonomy and fluency in English (written and spoken)

Organizing briefing sessions and workshops related to Competency and Expertise Ensuring the timely deployment of training programs Applying continuous improvement initiatives for training assimilation Providing efficient communication to all stakeholders Leading certification program improvements Coordinating with Subject Matter Experts to ensure training material is up-to-date Managing the Learning Management System and related analytics Business Master's degree with a Bachelor's in Engineering Experience in competency development and training Project execution experience Technical knowledge of digital tools for data management and e-learning platforms Comfortable in an international and multicultural environment Ability to multitask and manage multiple projects simultaneously Strong communication and presentation skills A certification in People Analytics or related field is an asset Critical thinking and problem-solving abilities Teamwork and collaboration skills

Trucksup is Hiring!! Position: Assistant Manager Training Location: Gurgaon Experience Required: 36 years in training (Logistics, Fleet, or SaaS platform experience preferred) www.trucksup.com About Trucksup Trucksup is a leading logistics tech company revolutionizing the movement of goods across India. We provide smart, efficient, and scalable transportation solutions with a focus on technology, reliability, and partner experience. Role Overview Were looking for an Assistant Manager – Training to drive impactful learning and development initiatives across our organization. This role involves designing and executing training programs tailored for our logistics operations, tech platforms, and partner engagement teams. Key Responsibilities Design and deliver training programs for new hires and existing staff, focusing on: Logistics & operations Technology platforms (internal tools, apps) Customer & partner service Create and maintain training materials, including manuals, e-learning modules, SOPs, and assessments. Coordinate with function heads to identify training needs and address performance gaps. Lead onboarding sessions and role-specific training for field and backend teams. Organize refresher training and workshops for continuous skill development. Maintain detailed training records and reports for compliance and audits. Deliver training through digital platforms (Zoom, Google Meet, LMS, etc.) for remote and hybrid teams. Required Skills - Strong communication & presentation skills (both Hindi and English) - Experience in virtual and in-person training delivery - Comfort in training field staff, fleet partners, and tech-savvy teams - Understanding of the logistics/fleet industry is a strong plus. Qualifications Graduate or Postgraduate in HR, Education, or a related field Interested? Contact: Vartika Bhardwaj +91 9821261122 vartikabhardwaj@trucksup.com

Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter

Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter

Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter

Brief about Job The opportunity is to identify the need for training and create development plans. You should plan, develop, and conduct training activities and educational programs to help the employees learn new skills. You will manage the smooth and effective roll-out of training sessions and special projects throughout our company. The ideal candidate should have experience with various training methods, including on-the-job coaching, mentorship programs and e-learning. Experience with different projects, like management training and soft-skills development, is also essential. Key responsibilities include: 1. Strategic responsibilities: - Develop interactive and impactful training programs aligned with company objectives. Identify and implement the most effective training methods tailored to various audiences. Promote training opportunities through compelling communication to drive participation. Oversee the maintenance of training facilities and ensure availability of necessary equipment. Conduct company-wide needs assessments to align training initiatives with organizational goals. Uphold industry best practices and corporate education principles. Design, prepare, and update educational materials in collaboration with subject matter experts. Evaluate the effectiveness of training programs and provide detailed evaluation reports. Facilitate train-the-trainer sessions for in-house trainers. Liaise with internal stakeholders and external vendors for scheduling and content development. 2. Functional responsibilities: - Schedule and coordinate skill development and technical training programs for employees. Collaborate with various departments for identifying specific training needs. Use diverse methods, including workshops, conferences, on-the-job training, and e-learning, to deliver engaging training experiences. Manage orientation sessions and on-the-job training programs for new hires. Maintain comprehensive records of training activities, employee participation, and program outcomes. Monitor and manage the LMS tool to ensure an efficient learning experience. Key attributes for success : - Strong organizational and multitasking skills to manage multiple training initiatives simultaneously. Ability to design and deliver effective training programs tailored to various employee levels. Analytical mindset to assess training needs and evaluate program effectiveness. Passion for employee development and fostering a continuous learning culture You will earn brownie points if you have : - Proven track record, showing the ability to successfully complete the full training cycle. Ability to create engaging, innovative, and high-impact training programs. Knowledge of competency assessment and Managing training budget. ","QUALIFICATION":" Bachelor s degree with 4-6 years of exp in Training management and delivering training. Proficient using Microsoft Suite Experience with e-learning platforms will be added advantage. Extensive knowledge of best practices in creating instructional materials Excellent grasp of English grammar and communication skills. ",

Position Overview: We are seeking an ambitious, dynamic and strategic Manager, Learning & Development to drive our learning initiatives and enhance employee capabilities across the organization. This role is pivotal in creating impactful training programs, ensuring quality delivery, and fostering a culture of continuous learning Key Responsibilities: Learning Program Implementation and Impact Develop and execute comprehensive learning strategies aligned with business objectives. Assess and analyse the impact of learning programs on employee performance and overall business outcomes. Training Program Quality Ensure the highest standards of quality in all training materials and programs. Regularly review and refine content based on participant feedback and industry trends Training Effectiveness Establish metrics to evaluate training effectiveness and engagement. Use data-driven insights to enhance training approaches and methodologies. Learning Outcomes Define clear learning objectives for each program and track progress towards achieving them. Collaborate with leaders to align learning outcomes with departmental goals Technology and Tools Usage Utilize learning management systems (LMS) and digital tools to facilitate and enhance learning experiences. Stay informed on emerging learning technologies and integrate them into training initiatives Stakeholder Communication Engage with cross-functional teams to identify learning needs and develop tailored solutions. Communicate effectively with stakeholders to promote learning initiatives and gather insights for continuous improvement. Team Leadership Lead and mentor a team, providing guidance and support to help them achieve their goals. Qualifications: Bachelors degree in human resources, Education, Business Administration, or a related field; Master’s degree preferred. 5+ years of experience in Learning & Development or related fields. Strong understanding of adult learning principles and instructional design. Proven experience with LMS and e-learning technologies. Excellent communication and interpersonal skills. Strong analytical skills with a results-oriented approach.

Role & responsibilities Position Overview: We are seeking a dedicated Trainer responsible for overseeing the organizations training programs end-to-end. This role will ensure effective learning and development by planning, delivering, and evaluating training sessions across departments, cultivating a culture of continuous skill enhancement within the organization Key Responsibilities: Training Program Development and Execution Design and deliver comprehensive training programs tailored to department needs. Conduct pre- and post-assessments to evaluate training requirements and progress. Content Quality and Relevance Ensure high standards of quality across training content and materials. Regularly update training resources based on feedback, industry trends, and business needs. Training Delivery and Engagement Facilitate training sessions in both virtual and in-person settings. Use interactive and engaging techniques to maximize participant involvement and retention Evaluation and Reporting Establish and track metrics (e.g., completion rates, knowledge retention) to evaluate training effectiveness. Compile reports and insights to continuously enhance training delivery Stakeholder Collaboration Work closely with department heads to align training objectives with team goals. Gather ongoing feedback from stakeholders to improve training impact and relevance Technology Utilization Use learning management systems (LMS) and digital tools to streamline training delivery and tracking. Stay updated on emerging tools and incorporate them to enhance the learning experience Qualifications: Bachelor’s degree in Human Resources, Education, Psychology, Business Administration, or a related field; a Master’s degree is a plus. 3+ years of experience in a Training, Learning & Development, or similar role. Certified Trainer or instructional design certification (e.g., CPTD, ATD) is preferred. Skillset Requirement: Excellent verbal and written communication to effectively convey information. Skilled at building rapport across levels, understanding their learning needs. Proficiency in evaluating training effectiveness. Experience with LMS platforms and digital learning tools. Ability to manage multiple training schedules, deadlines Open to Travel

Roles and Responsibilities : Operational Support & Help Desk: Provide day-to-day support to suppliers, factories, and internal teams, resolving operational issues across all product lifecycle quickly and efficiently. Training and Development: Design, implement, and deliver training programs for suppliers and factories, tailored to their needs. This includes creating specific training modules and continuously improving the training processes. Support for Sustainable Transformation Programs: Assist in the implementation of sustainable transformation initiatives within the supply chain. This includes working with suppliers to adopt sustainability practices, ensuring adherence to environmental regulations, and contributing to the continuous improvement of eco-friendly processes throughout the supply chain. Cultural Awareness & Communication: Engage with suppliers from various cultures and backgrounds, ensuring effective communication and collaboration. Cross-functional Collaboration: Work closely with internal teams and suppliers to ensure alignment, leading initiatives to improve the overall support function for the supply chain, identifying and implementing opportunities for process improvements Requirements : Proven experience in supplier and factory management, ideally within the textile industry along diverse cultural and geographical backgrounds Strong background in operational support (help desk), providing day-to-day assistance to suppliers and internal teams. Experience in creating and delivering training programs, including defining training needs and implementing structured programs. Knowledge of the full supply chain cycle, from product design to production, logistics, and payments. This is a contractual role on third party payroll. *We advise caution against any offer or person asking for money in exchange for a job/interview with Inditex Trent Retail Pvt Ltd. Please avoid falling prey to such fraudulent Role & responsibilities*

Responsible to conduct sale training, product launch training, New Employee & Agent inductions training for all channels (Agency, Banca, DST). Track business performance, identify productivity gaps & support corrective action through trainings. Required Candidate profile Graduate with 4-6 years experience in Training delivery. Open to travel for 7–10 days a month to multiple branches & channels within the region. Sales training experience & including joint field work.

Role:- The Cybersecurity Awareness Analyst reports directly to the Cybersecurity Awareness Lead within the Cybersecurity GRC department. He or she is responsible for the preparation and maintenance of training material and ensuring the training sessions are delivered as per schedule. Moreover, he or she can be involved in training session delivery from local or remote. Main Duties / Responsibilities:- Organize training sessions and ensure they are delivered on time involving all participant (engineering and construction disciplines, vendors, customers) Responsible to prepare and maintain training material that can be generic or specific to business project with the support of Subject Matter Experts (SME) Deliver training sessions if required Coordinate SMEs to get input to develop training material Focal point for the corporate training service Manage training session coordination at global level for operating centers, construction sites and business projects Create and maintain cybersecurity awareness and training communication plan at the global training schedule Maintain the global training registry Staying up-to-date with industry trends Collaborating with other departments Cybersecurity monthly communication Qualification: Computer Science, Information Technology Engineering or equivalent degree Experience: Min. 3 years of experience in the IT business Experience in training material development and organization Experience for creation cybersecurity communication flyer Technical Skills Understanding of IT and OT domains along with their differences Knowledge of cybersecurity processes and standard is a plus Knowledge and practice of production of training material Personal Attributes Desire to work in fast-paced environment Self-organization and follow-up skills Excellent verbal and written communication skills Excellent technical procedure and specification writing Effective interpersonal skills Team development skills Demonstrated ability to lead, motivate, and participate as a team player Creative problem solver Link to apply: https://hcxg.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5766/?utm_medium=jobshare

conducts online training to promote use of technology in teaching and learning process. B.tech civil degree

Responsibilities: * Develop study materials (e.g., books, exams) * Conduct online classes in commercial cookery and related fields *Perform marking and assessment