738 Training Delivery Jobs - Page 22

Naresh IT KPHB branch is hiring for an experienced Data Science trainer. Candidates Should have a good knowledge of Machine learning , Deep Learning , R Programming; Python, Statistics, Hadoop etc. Up to date knowledge of IT skills, software packages. Designing the Course modules as per the skills needed. Mandatory to have training experience.

About Role: We are looking to expand our team of IELTS educators to provide IELTS education to thousands more and help them achieve their dreams of studying abroad. The charter for this role will include: Assess customers' needs and provide assistance and information on product features Ensure high levels of customer satisfaction through excellent sales service Answer customer queries Process POS (point of sale) purchases Go the extra mile to drive sales Follow and achieve the departments sales goals on a monthly, quarterly and yearly basis Remain knowledgeable on products offered and discuss available options Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Ideal Persona: Taught IELTS for at least 6 months or prior experience as a Sales Associate or Fresh Graduate Basic understanding of sales principles and customer service practices Proficiency in communication and interpersonal skills A friendly and energetic personality with customer service focus Track record of over-achieving sales quota Hands-on experience with POS transactions Graduate Degree in any discipline preferably BA/MA in English Perquisite for this role will include: 4 hours of online demo sessions; 6 days a week. ( 5:00PM 10:00PM, or 6:00PM 11:00PM) Interact with students, get them enrolled & start their IELTS journey.

Job Purpose 1. To ensure that all plants follow the site Process Safety procedures released from time to time by HSEF dept. 2. To guide and facilitate the plant personnel in implementing Process safety in their respective plants, so that the process related risks are brought down and maintained within acceptable limits.

Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understanding of the Trainer role and must have Proven Coaching abilities Should have strong exposure on TNA/TNI Experience in creating and developing training content such as modules and process SOPs Mandatory Skills: Ideal candidature should have over all 4+ years of experience. Mandatory experience as process trainer on paper should be from the background of international Voice. Desired profile: Excellent communication, presentation, and interpersonal skills. Proven ability to build and maintain strong and effective customer and internal relationships Well versed in Soft Skills and training methodologies Knowledge of US culture Solid knowledge of the latest corporate training techniques Client Management skills Good with MS Office (Excel, Word & Power point) Excellent time management and organizational skills Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment Qualifications and Education and Mandatory Requirements: Bachelor's degree is must. Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks Excellent facilitation, coaching (both in the virtual and F2F environment) Should have good exposure on MS Excel, word and PowerPoint Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Two Way Cab. Looking for Immediate joiners. Interested Candidates can share your updated CV to : anitha.c@sagilityhealth.com Regards, TA Team Sagility

GLOBAL PROGRAM MANAGER The Global Program Manager is a Learning professional that, designs, develops, and ensures the execution and delivery of learning and enablement content. They work closely with our internal lines of business and strategy teams to design engaging program for both internal and external audiences. Working together with internal teams or external vendors, this role is accountable to multiple stakeholders for project definition and at the completion of the project measuring its impact to the business. PRIMARY RESPONCIBILITIES Designs and develops learning solutions internally and with external vendors that leverage tested instructional design theories, practices, and methodologies to create learning activities that are engaging, activity-based, and result-oriented. Deliver developed content as part of a train the trainer and knowledge transfer sessions. Aligns closely with an internal Line of Business, and be well versed in their applications, customers, Go-to-Market strategies, offer roadmaps, and internal and external subject-matter experts and trainers. Establishes workforce and partner transformation plans that drive changes in knowledge and competency, and successfully executes against the LOB s and organization s overall strategy. Works with key stakeholders, internal academies, and commercial leaders to define scope of learning experiences, clarify learning objectives, identify subject-matter experts, timeline, and projected outcomes. Creates solutions that satisfy the needs of a diverse set of learners (both internal and external) across a wide variety of platforms (e.g., instructor-led training, live events, produced videos, online courses, quick reference guides, job aids, performance support walkthroughs, etc.). Drives effective project management in all projects through the identification of scope, key stakeholders, RACI models, timelines, and issues/resolution logs. Develops detailed project plans to manage the customization, creation, and revision of content. Turns meeting notes into project plans with a thorough understanding of tasks, milestones, dependency, resource utilization, etc. Communicates with translation resources, and updates courses into multiple languages. Uses eLearning tools such as Articulate 360, Camtasia, Premier, and PowerPoint to customize courses, and support development teams. Collaborates with Regional Enablement Manager for last mile delivery. REQUIRED SKILLS and EXPERIENCE Bachelor s Degree, or 5+ years of industry experience. Specialization in Project/Program Management

Alorica India Private Limited is looking for Learning Specialist to join our dynamic team and embark on a rewarding career journey. Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field

St. Marys College is looking for Videographer cum Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Greetings from Ienergizer We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Interested candidates can send your updated CV to : vanshika.kakkar@ienergizer.com or connect via call at 9289640609 Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Salary upto 40K 6 Days environment Work From Office Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or connect via call at 9289640609 Interested candidates can also come for the F2F interview at the below address and meet me directly. Hard Copy of Resume and Aadhar Card is compulsory for entry purpose (Mention HR VANSHIKA KAKKAR on the top of your resume to get your interview scheduled easily) Location : iEnergizer - Noida Sector 60 A-37, Sector - 60 Noida, Gate number 2 Looking forward to welcoming passionate trainers to our team. Warm regards, Vanshika Kakkar Team Leader - HR

Recruitment: Identify and screen candidates for training programs in telecom network roles. Training Development: Design training content on network architecture, protocols, and real-world telecom scenarios. Training Delivery: Conduct sessions using lectures, hands-on labs, and simulations; coach trainees on core telecom concepts. ISP Training: Provide structured training to partner ISPs on SOPs, network configuration, maintenance practices, and issue resolution. Support Readiness: Prepare candidates for customer-facing support roles through troubleshooting and communication training. Performance Evaluation: Assess learning progress via tests, feedback, and reviews. Continuous Improvement: Update training content based on industry trends and internal feedback.

We are seeking a high-energy, flexible, and detail-oriented education technology professional to join our Customer Onboarding team in India, to engage and inspire new and existing customers throughout the APAC region. As an Onboarding Consultant, you will set up customers for immediate success by helping them navigate change management through customer training and consultation, sharing best practices and facilitating implementation. You will educate our new and existing customer base through the delivery of compelling and interactive training sessions that leave attendees inspired to incorporate our products into their teaching and learning strategies. You will help solve technical problems with empathy and optimism, and identify and mitigate any risks associated with the customer s adoption of our product. You will be responsible for providing in-depth consulting services, using advanced functional knowledge, and product expertise to partner with customers on the implementation of their Turnitin product suite. This role will report to the Manager of Customer Onboarding. Your success will expand Turnitin s global reach - helping institutions to safeguard the academic integrity of all forms of assessment. Responsibilities: Guide customers through a seamless implementation - You will own the onboarding process end-to-end for all assigned customers, including change management, implementation, integrations, training, usage, and adoption. You re an expert at managing multiple projects at once. Your written communication and scheduling skills are exceptional. You will respond to customer queries in a timely manner, with empathy and optimism, while reviewing new customer contracts and ensuring all relevant information is documented. You ll ensure databases are correctly configured for assigned clients and maintain alignment with internal teams and customers to validate objectives and requirements. Educate customers for immediate success - You possess expert presentation skills for both online and in-person software training delivery. You will use your knowledge of education, assessment, and academic integrity to connect with your audience of education professionals, inspiring them to unlock the full potential of our tools. By hosting customized, consultative training sessions, you will bridge knowledge gaps, assess customer knowledge from self-paced learning modules, and facilitate change management to support customer outcomes. Solve technical problems - You will learn our products and integrations quickly and thoroughly, applying your technical knowledge to suggest solutions, propose workarounds, or escalate relevant details to our Support team. You will identify issues before the customer does and implement steps to mitigate risk. You will also identify additional features and training opportunities that enhance customer success and retention. Collect and act on feedback - You will actively seek feedback on your training delivery from customers and peers to identify improvements that can be incorporated into your work as you strive for excellence in all that you do. You will craft and track success plans for all assigned clients, ensuring risks to onboarding and adoption are assessed and mitigated. Understand and act on success metrics - You will help develop and track key success metrics in relation to onboarding, adoption, and retention. Using project scheduling and control tools, you ll monitor project plans and timelines, drive deliverables, and ensure onboarding milestones are met. You will communicate timeline updates to internal and external stakeholders clearly and effectively. Develop outstanding training materials - You are always searching for better ways to do things. You will continually test new ideas, revise existing training materials, and create high-quality resources for new topics. You are meticulous about sticking to brand design guidelines and ensuring training materials align with customer needs. Work as One Team - You can engage and collaborate with ease in all stages of the customer journey. While you ll own the onboarding and implementation stage, you will strategically transition customers to the assigned team during handoffs, setting up other stage-owners (such as Sales, Renewals, Support, and Product) for success. You will guide them to provide what you need to succeed yourself. Requirements: Education : Bachelor s degree or equivalent professional experience required; a graduate degree is highly valued. Experience : A minimum of 3 years of

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ swapnil.gupta@igtsolutions.com(7042379178)

Sterile Operations Trainer Grade: G8 Designation: Deputy General Manager Location: Halol 1 Job Description: Education: B. Pharm / M. Pharm Overall responsibility of Aseptic Training Academy (ATA), Baska To plan, develop, and execute training at Aseptic Training Academy (ATA) - Sterile Operations for Sun Global Operations (SGO) Training. Creation of simplified training modules for technicians, scheduling and execution of training Creation of training evaluation and/or feedback systems Course creation according to levels (Level 1 - Technicians, Level 2 - Supervisors and above, Level 3 - Managers and above) pertaining to sterile operations Planning, scheduling & execution of technical training program relevant to sterile operations for new recruits/for existing employee by self/internal or external facility Identification of Certified trainer at various locations (sterile operations) based on additional training need of respective location Coordination with location head and Subject Matter Expert (SME) for conducting the additional training program according to training calendar on monthly basis pertaining to sterile operations To prepare and submit SGO training score card for sterile operations on monthly basis after plant review to Corporate Quality Policy and Training department (CQPT) To maintain the training records of training Periodical review of technical courses along with business units for site specific course and the head of course for suitable course content / design and pedagogy up gradation To coordinate in technical course scheduling and publishing of calendars and facilitate visiting faculty/guest faculty in course delivery Any other work assigned by superiors from time to time

Industry Preference: Manufacturing Key points and objectives of the position To encourage and grow peoples capabilities so they develop into top talent who can fulfil Organizations Business Needs Capability Building of all white collar employees across the Organization in Functional/Technical, Behavioral and Leadership Competencies Designing and implementing the long term leadership development programs in line with the vision of Daimler India Commercial Vehicles. Design and deliver Leadership Development Program and maximize talent in the leadership pool. Managing digital L&D landscapes including webinars, virtual programs, e-learning, mobile learning& LXP. Co-create learning solutions to conquer Business Challenges across Functions Design and implement learning strategies, manage training program and develop employees skills knowledge and attributes within the Organization. Collaborate and work with Business Leaders, participants, HRBP and consultants to manage overall delivery of initiatives. Promote and drive DICVs virtual learning Academy DIAL that comprises of various schools of technical, behavioral and leadership capabilities. Measurement of effectiveness of initiatives at 2-3 levels. Key Responsibilities Training Strategy Design, develop, and implement a comprehensive learning strategy to support the organization's goals through the DIAL (Daimler India Academy of Learning) . Identify and integrate innovative training, learning, and delivery initiatives to ensure industry-leading career and professional development programs. Team Leadership Lead and manage the Learning & Development (L&D) team, including trainers, Subject Matter Experts (SMEs), and consultants. Provide guidance, coaching, and mentorship to foster a culture of continuous improvement within the L&D function. Budget & Stakeholder Management Define, allocate, and manage the L&D budget while making data-driven recommendations for effective resource allocation and return on investment. Manage third-party relationships, including contract negotiations with external trainers and service providers. Technology Integration Leverage innovative training technologies and tools to enhance learning efficiency and effectiveness. Develop robust methods for tracking, reporting, evaluating, and analyzing the performance of L&D initiatives. Leadership Development Design and implement leadership development programs to nurture leadership skills across the organization in alignment with Great Leadership Behavior principles. Oversee the execution of structured management and leadership development initiatives to build a strong leadership pipeline. Objectives of the Role Enhance employee capabilities and develop top talent to fulfill the organizations business needs. Drive capability-building initiatives in Functional/Technical, Behavioral, and Leadership competencies. Implement long-term leadership development programs aligned with DICVs vision. Promote and expand DIAL , encompassing various schools for technical, behavioral, and leadership development. Manage and optimize digital learning landscapes, including e-learning, webinars, virtual programs, and mobile learning solutions. Collaborate with Business Leaders, HRBPs, and consultants to co-create learning solutions for business challenges. Measure the effectiveness of L&D initiatives at multiple levels to ensure impactful learning outcomes.

12 Years of exp Training.

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Position: SAP ABAP & BASIS Trainer (Full-Time) Location: Navi Mumbai or Bangalore Client: SAP Power User Institute Indias Leading Job-Oriented SAP Training Provider Posted by: Sperton Christos Group (HR Consulting Partner) About the Organization Sperton Christos Group is a seasoned Human Resources advisory firm with over 30 years of corporate experience. We specialize in HR Advisory, Talent Acquisition, Payroll Management, and setting up HR frameworks for start-ups. Our mission is to empower our clients by delivering comprehensive HR and recruitment solutions, allowing them to focus on scaling their businesses. On behalf of our esteemed client, SAP Power User Institute —a premier institution offering job-oriented SAP training—we are seeking experienced and passionate SAP ABAP & BASIS Trainers to join their team full-time. Role Overview As an SAP ABAP & BASIS Trainer , you will play a critical role in shaping the next generation of SAP professionals through high-quality, hands-on training. Key Responsibilities Design and deliver structured training modules for SAP ABAP and BASIS (Beginner to Advanced levels) Create engaging and interactive learning materials: presentations, coding exercises, real-time scenarios, and labs Conduct live instructor-led sessions, classroom workshops, and offer personalized mentoring Monitor learner progress, provide constructive feedback, and support skill development Develop and assess assignments, tests, and practical evaluations to measure learning outcomes Stay updated with the latest SAP tools, versions, and industry best practices Guide learners through job-oriented simulations, project work, and interview preparation Candidate Profile 1 to 7 years of hands-on experience in SAP ABAP and/or BASIS Prior training experience (corporate or academic) is highly desirable Excellent communication, presentation, and mentoring skills Willing to work full-time from the Navi Mumbai or Bangalore campus SAP certification in ABAP/BASIS is a plus but not mandatory Strong passion for teaching, mentoring, and upskilling future professionals Why Join Our Client? Be a part of one of India’s fastest-growing SAP training institutes Work with real-world consulting cases and project simulations Make a direct impact by shaping industry-ready SAP talent Thrive in a collaborative, learner-centric, and dynamic work culture

Must have Min 1+yrs Exp as Process Trainer from International Voice/ Technical/ Semi Technical Voice Chat Email process BPO Must know TNA TNI Training Metrics 24*7 Shifts Call 8447780697 send CV monu@creativeindians.com

Role & responsibilities Having experience in conducting behavioral training Experience of conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Delivery, Evaluation. Proffered Candidate: Candidates currently in Bangalore 5 -10 years of Training Management experience (2+ years in a Team Management role) Preferably from Hospitality, e-Commerce, retail, logistics industries Having experience in conducting behavioural training Experience of conducting Training Needs Analysis and carrying out all activities is the Training Cycle: Identify, Design, Delivery, Evaluation. Should be keen on mentoring, coaching, and grooming new team members of training team. Excellent verbal and written communication skills and Excel proficiency Excellent interpersonal skills - ability to work and influence with multiple Training Team members/ Stakeholders across the region and corporate. Must be a graduate (any Learning and development related course or certification will be an added advantage) Well-versed with Kannada, Hindi and English language. Key Responsibilities: Make sure every trainer in the region, across all lines of business and locations, is certified onther content and ensure their certification in TTT within 1 year completion. Ensure that all updates in the training content, across all lines of business and locations, are understood carefully and implemented reliably. Suggest suitable modifications to the training content to the corporate training team as and when appropriate. Plan the training programs (and training calendars) in complete synch with the Operations teams for both new joiners as well as existing associates (refreshers) in such a manner that high quality manpower is available to the operations team are available in the required numbers and on time. Provide thought leadership as well as administrative support to the trainers in the region. Track and report performance on training metrics to all stakeholders. Help shape the right metrics that determine the effectiveness of training. Requisition the right quantities of training assets (training rooms, projectors, training desktops, and other training assets) on time and manage them optimally. Work with the leadership teams in the region to evaluate training needs of first line managers and work towards their fulfilment. Contribute to the thought leadership on how the training function can demonstrate continuous improvement through enhanced content, technology, and new initiative.

Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter

Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter

Training & Support Manager Location: Ahmedabad or Remote We are currently seeking a dedicated and experienced Training and Support Manager to join our team. The successful candidate will play a crucial role in ensuring the effective delivery of training programs and providing comprehensive support to both internal teams and external clients. If you possess a passion for education, strong leadership skills, and a commitment to driving excellence in training and support, we invite you to apply. Roles and Responsibilities Develop and execute training programs for internal teams, ensuring they are well-equipped to deliver STEM education initiatives effectively. Design and implement professional development sessions for educators, focusing on enhancing their skills in delivering STEM education. Provide ongoing support to teachers, channel partners, and clients, addressing queries and ensuring smooth program implementation. Collaborate with the Education Program Manager to align training programs with the broader educational mission and vision. Conduct regular training needs assessments and adjust training programs accordingly. Act as a liaison between the technical support team and clients to ensure prompt and effective issue resolution. Participate in the creation of user manuals and technical documentation for STEM education products. Establish a feedback mechanism to collect insights from training sessions and support interactions. Use feedback to iterate and improve training programs and support services. Requirements & Skills Required Bachelor s degree in Education, STEM-related field, or a related discipline; Master s degree preferred. 3-5 years of experience in designing and delivering training programs, especially in the field of STEM education. Proven experience in designing and delivering training programs, preferably in STEM education. Strong understanding of STEM concepts and their application in educational settings. Excellent communication and interpersonal skills, with the ability to convey technical information in a clear and accessible manner. Leadership qualities with the ability to motivate and inspire teams. Problem-solving skills and the ability to handle complex technical queries. Proficiency in computer applications and internet usage.

For AM - min. 5 yr exp--- 12L For DM - min. 8 yr exp - --15L LND mandatory BANGALORE LOCATION Drop cv on supreetbakshi@imaginators.co Required Candidate profile Work Experience in end to end soft skills delivery & program management (learning & development) portfolio – training delivery, design, data management and reporting. Team handling Exp. MS Office

The opportunity: Job Responsibilities: Understand the business operations and analyse the gaps and strengths Develop training modules and assessment exercises for business requirements and processes, including App based content predominantly for Operations team Organize and conduct Training Need Analysis with the Functional Leader. Involve in regular audits Design and create Learning Solutions based on the training requirements keeping in mind the learner profile and business outcomes. Collaborate with Functional SMEs to develop Learning Solutions. Maintain track of various Learning Projects and lead them to closure. Conduct workshops both in functional and soft skills domain. Deliver Training Programs basis the program design. Manage Stakeholders and their suggestions/objections. Validate COE records on LMS. Analyze learner wise, program wise engagement scores and rectify the identified gaps. Adhere to the allocated budget and an ability to find solutions in order to implement the required training. Have a strong lens on customer experience and engage in customer communication and manage situations and escalations Own the CX metrics at a market level - and develop content and programs to better them Conduct rigorous internal audit for the current vs benchmark standards and prepare comprehensive reports and data for actions Profile Should have an experience as in a Supervisory/ Managerial position - in Operations / Training - Front office, F&B, HK, Training, Restaurant operations - any such hotel/ QSR operations for at least 5 years Should have led a customer facing role and be aware of NPS and Customer retention metrics Should have conducted training as a full fledged portfolio or of a reporting team, on business processes and metrics Should have a thorough understanding of quality metrics and have participated in internal auditing the operations Should have a strong track record of evaluating and implementing effective and efficient processes to proactively improve business efficiency and staff performance. Good communication - both verbal and written to be resident facing Data preparation and understanding - Basic data reporting and analysis using Google sheets and MS Excel

We're seeking an experienced Insurance/Sales Trainer to design, develop, and deliver training programs for employees and insurance agents in the General Insurance industry. The ideal candidate will have a deep understanding of GI products and processes, strong communication and presentation skills, and experience in instructional design and curriculum development. Key Responsibilities: - Design and deliver training programs in hybrid mode (virtual and offline). - Develop training materials and assess the effectiveness of training programs. - Collaborate with stakeholders to identify developmental needs and ensure alignment with business priorities. - Lead onboarding and induction programs for new joiners. - Utilize mobile learning tools, LMS platforms, and virtual learning methods. - Provide constructive feedback and support to enhance learner's performance. Requirements: - Bachelor's degree in Education, Business, Insurance, or a related field. - Experienced in training delivery, instructional design, and curriculum development. - Deep understanding of General Insurance products (Motor, Health, Travel) and processes. - Strong communication and presentation skills. - Proficient in MS Office tools (PowerPoint, Excel, MS Forms) and mobile learning tools. - Ability to plan, execute, and follow through on training programs. - Open to travel. - Proficient in English and Marathi language. Preferred Skills: - Knowledge of SME products. - Experience with LMS platforms and virtual learning methods. What We Offer: - Opportunity to work in a dynamic and growing organization. - Collaborative and supportive team environment. - Competitive salary and benefits package. HOW TO APPLY: ' , @. If you're passionate about training and development, and have a strong background in General Insurance, we'd love to hear from you!

We're seeking an experienced Insurance/Sales Trainer to design, develop, and deliver training programs for employees and insurance agents in the General Insurance industry. The ideal candidate will have a deep understanding of GI products and processes, strong communication and presentation skills, and experience in instructional design and curriculum development. Key Responsibilities: - Design and deliver training programs in hybrid mode (virtual and offline). - Develop training materials and assess the effectiveness of training programs. - Collaborate with stakeholders to identify developmental needs and ensure alignment with business priorities. - Lead onboarding and induction programs for new joiners. - Utilize mobile learning tools, LMS platforms, and virtual learning methods. - Provide constructive feedback and support to enhance learner's performance. Requirements: - Bachelor's degree in Education, Business, Insurance, or a related field. - Experienced in training delivery, instructional design, and curriculum development. - Deep understanding of General Insurance products (Motor, Health, Travel) and processes. - Strong communication and presentation skills. - Proficient in MS Office tools (PowerPoint, Excel, MS Forms) and mobile learning tools. - Ability to plan, execute, and follow through on training programs. - Open to travel. - Proficient in English and regional languages ( Bengali or Telugu). Preferred Skills: - Knowledge of SME products. - Experience with LMS platforms and virtual learning methods. What We Offer: - Opportunity to work in a dynamic and growing organization. - Collaborative and supportive team environment. - Competitive salary and benefits package. How to Apply: ' , vrindagulati@pbpartners.com If you're passionate about training and development, and have a strong background in General Insurance, we'd love to hear from you!