Tools Consultant - L1

Position Overview

Seeking a highly skilled and motivated Device42 Discovery Tool L3 Transformation Engineer who will be responsible for overseeing the transformation and integration processes of Device42, ensuring seamless discovery and management of IT assets. This role requires a deep understanding of IT infrastructure, strong analytical skills, and a proactive approach to problem-solving.

Key Responsibilities

• Device42 Configuration and Deployment:

  Configure, deploy, and manage the Device42 discovery tool to ensure comprehensive and accurate discovery of IT assets across the organization.

• Transformation and Integration:

  Lead the transformation and integration efforts to ensure Device42 is effectively integrated with other IT management tools and systems.

• Data Analysis and Reporting:

  Analyze discovered data, generate reports, and provide insights to support IT asset management and optimization.

• Issue Resolution:

  Act as the L3 escalation point for any issues related to Device42 discovery and transformation processes, providing expert troubleshooting and resolution.

• Documentation and Training:

  Develop and maintain comprehensive documentation for Device42 configurations, processes, and best practices. Provide training to other team members as needed.

• Continuous Improvement:

  Identify opportunities for process improvements and implement best practices to enhance the effectiveness and efficiency of the Device42 discovery tool.

Required Qualifications

• Education:

  Bachelor's degree in Computer Science, Information Technology, or a related field.

• Experience:

  Minimum of 5 years of experience in IT asset management, configuration management, or a related field, with at least 2 years of hands-on experience with the Device42 discovery tool.

• Technical Skills:

• Proficiency in configuring and managing the Device42 discovery tool.
• Strong understanding of IT infrastructure, including servers, networks, and applications.
• Experience with data analysis and reporting tools.
• Familiarity with integration tools and methodologies.

• Problem-Solving:

  Excellent analytical and troubleshooting skills, with the ability to resolve complex issues efficiently.

• Communication:

  Strong verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.

• Team Player:

  Ability to work collaboratively in a team environment and provide mentorship to junior team members.

• Certifications:

  Relevant certifications in IT asset management or configuration management are a plus.

Experience:

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Experience:5-8 Years.