Telemarketing Manager

Dream Business Solutions

1 - 31 years

3 - 9 Lacs

Rajaji Nagar, Bengaluru/Bangalore Region

Posted:2 days ago| Platform: Apna logo

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Skills Required

leadership management coaching strategy planning strategies analyze data service monitoring reporting reports

Work Mode

On-site

Job Type

Full Time

Job Description

Team Leadership & Management: Recruit, train, and motivate a team of telesales representatives. Set sales targets, monitor performance, and provide coaching and feedback to improve sales techniques and product knowledge. Sales Strategy & Planning: Develop and implement effective sales strategies to achieve company goals and objectives. Analyze sales data and trends to identify areas for improvement and develop action plans. Customer Relationship Management: Ensure excellent customer service and address customer inquiries and complaints. Build and maintain strong relationships with key clients and partners. Performance Monitoring & Reporting: Monitor and evaluate telesales calls to ensure quality and adherence to company standards. Prepare and present sales reports and forecasts to senior management. Product Knowledge & Industry Trends: Stay updated with industry trends, competitor activities, and product knowledge to identify new sales opportunities.

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Telemarketing Manager