Telemarketer(tele-caller)

A Tele caller, also known as a telephone sales representative or customer service agent, plays a crucial role in connecting businesses with customers. Their responsibilities encompass a range of tasks aimed at promoting products or services, addressing customer inquiries, and maintaining accurate records. Here's an overview of the key duties typically associated with the Tele caller role Language: Proficiency in English, Hindi & Telugu Employment Type: Full Time, 6-Day, Permanent Location: Gachibowli Work Remotely: No Responsibilities: ❖ Initiate calls to prospective clients to introduce and promote the company's products or services. This often involves cold calling and lead generation. ❖ Respond to incoming calls from customers, addressing their queries, providing information, and resolving issues promptly.. ❖ Should know MS Office, word, excel ❖ Build and maintain rapport with customers to understand their needs and suggest appropriate solutions. ❖ Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system. ❖ Gather insights from customer interactions to provide valuable feedback for improving products or services ❖ Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness. ❖ Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions. Desired Skills: ❖ Fresher or 1 year experience in Tele Calling. ❖ Knowledge of the process of Tele caller process. ❖ Communication Skills: Clear and concise communication is essential for effectively conveying information and building rapport. ❖ Active Listening: Paying attention to customer concerns and responding appropriately helps in creating trust. ❖ Problem-Solving, Strong problem-solving skills are necessary to address customer issues and provide solutions. ❖ Ability to manage multiple tasks and meet sales targets efficiently. ❖ Handling rejections and maintaining a positive attitude is crucial in a sales-driven environment. Industry • Generators Manufacturing Company Employment Type Full-time Show more Show less