Telecalling Executive

Outbound and Inbound Calls: Handling both incoming calls from potential customers and making outbound calls to generate leads and close sales.  Product Knowledge: Developing a thorough understanding of the company's products or services to effectively communicate their value and benefits.  Customer Engagement: Initiating conversations with potential customers, building rapport, and actively listening to their needs to identify the best solutions.  Sales Closing: Persuading customers to make a purchase by highlighting the benefits of the product or service and addressing any concerns or objections.  Customer Relationship Management: Maintaining accurate records of customer interactions, updating customer information, and following up with customers to ensure satisfaction and build long-term relationships.  Meeting Sales Targets: Striving to meet or exceed individual and team sales quotas by effectively managing their time and sales activities.  Essential Skills: Communication Skills: Excellent verbal communication, active listening, and the ability to articulate product information clearly and persuasively.  Sales Skills: Proven ability to close sales, handle objections, and build rapport with customers.  Customer Service Skills: Strong focus on customer satisfaction, ability to handle customer inquiries and complaints effectively, and willingness to go the extra mile to resolve issues.  Time Management: Ability to prioritize tasks, manage time effectively, and handle a high volume of calls.  Resilience: Ability to handle rejection and maintain a positive attitude in a challenging sales environment.  Technical Skills: Proficiency in using CRM software and other sales tools to manage customer data and track sales performance.  In essence, a Telesales Representative is a sales professional who leverages their communication and persuasive skills to drive sales and build customer relationships over the phone