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Home
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Perigeon Software
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Technical Support Executive

Technical Support Executive

Perigeon Software

0 years

0 Lacs

Ahmedabad Gujarat India

Posted:22 hours ago| Platform:

Apply

Skills Required

support software communication documentation typing crm

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Technical Support / Customer Support Executive

Experience:

Location:

Job Type:

Company:

Job Summary

Technical Support / Customer Support Executive

Key Responsibilities

Respond to customer queries and issues via
email and calls
, providing timely solutions.
Proactively
identify, troubleshoot, and resolve
support issues.
Investigate and handle sensitive complaints professionally, maintaining accurate documentation and adhering to regulatory standards.
Collaborate with internal teams and
work independently
on client issues or special support-related projects.

Qualifications and Skills

2Yr+
of experience in
technical support
or
customer service
roles.
Excellent
verbal and written communication
skills with good typing speed.
Proficiency in
CRM systems
and basic support tools.
Strong
customer-centric approach
and ability to deal with diverse client personalities.
Effective
time management
and ability to meet support deadlines.
Team player with good
presentation
and
problem-solving
skills.

Benefits

Flexible work schedule
Paid sick time
and
time off
Performance-based incentives
5 Days Working

we’d love to hear from you!

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