Technical Solution Architect (ITSM and SIAM)

15 - 20 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description


Technical Solution Architect (ITSM and SIAM)


Experience: 15-20years


Location: PAN INDIA


Key Responsibilities


  • Work in a team as Service Management expert for Responding to RFP, RFI, RFQ
  • End to End Ownership of Service Management Solution
  • Define all elements of the solution model in sufficient detail to accurately estimate the cost, effort, timeline and likelihood of success in delivering the solution with the value for both the client and organization
  • Providing Efforts, Bill of Material, cost models and pricing sheets
  • Determine the cost parameters of all elements of the solution (transition, solution realization, ongoing operations) throughout the life of the Bid cycle.
  • Document all risks, issues and mitigation strategies that could affect fulfilling the opportunities
  • Creation of design and architectures for given scenarios
  • Coordination with different Practice Teams
  • Participate in customer workshops, solution defense workshops and due diligence workshops

Qualification/Essentials and desirables


  • Must have extensive knowledge on Service Management and should have worked on Service Management delivery, transformation, improvement projects and/or proposals
  • Must have at-least 8 years of overall IT experience
  • Must have at-least 2 years, experience in Service Management Presales, experience in architecting solutions and responding to RFPs
  • Technical Expertise in at-least one of the following areas:
  • Service Management – Define Service Management strategy, Design and implement ITSM processes and tools in customer environment, manage service management process team, Improve Service Management maturity
  • Service Integration and Management – Define SIAM strategy, Design and implement SIAM framework, processes and tools in customer environment, Define and implement vendor performance management strategies and processes, Improve maturity of SIAM organization
  • Must have one or more certifications such as ITIL v3 Expert, ITIL 4, SIAM Foundation, SIAM Professional, Agile, VeriSM

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Tata Consultancy Services logo
Tata Consultancy Services

Information Technology and Consulting

Thane

RecommendedJobs for You