Technical Sales Engineer

As an Engineer Technical Sales (Quotations AM) at CIRCOR Industrial, Pumps EMEA in Thane, India, you will report directly to the Team Leader - Technical Sales (Aftermarket). Your primary responsibility will involve handling RFQs for Replacement Pumps and Spares for both domestic and global customers, including intercompany transactions. Your key activities will include entering requests in the CRM system, checking reference pre-delivery, evaluating customer quotation requests from technical and commercial perspectives, as well as ensuring compliance with testing and trade regulations. You will be responsible for initiating and overseeing the trade compliance process, gathering all necessary documentation from customers according to company guidelines. Additionally, you will prepare offers according to pre-delivery requirements. In cases involving obsolete or modified products, or when dealing with different customer specifications, you will conduct hydraulic selection to identify the correct replacement pump. Should the need arise, you will collaborate with Application Engineers to ensure accurate pump unit selection. Furthermore, you will address any technical discrepancies or deviations with the customer and coordinate with relevant departments to confirm delivery times. You will work closely with the Engineering and ETO teams to resolve technical queries, create quotations in SAP, and kickstart the approval process in CRM. Subsequently, you will send offers to customers, address any queries or concerns, and provide revisions as needed. Throughout this process, you will collaborate with distributors and field service personnel to follow up on offers. Your responsibilities will also encompass transferring orders and facilitating technical handovers to the Customer Service team, ensuring all relevant documents are in place. Effective coordination with internal and external stakeholders is crucial, particularly in resolving technical and commercial issues within the team. To qualify for this role, you should hold a Diploma or Bachelor's degree in Mechanical Engineering, with 2 to 3 years of experience as a Quotation Specialist or Aftermarket Engineer in the industrial sector. Proficiency in reading, writing, and analyzing business and technical documents in English is essential. Additionally, you should be adept in MS Office applications, possess knowledge of SAP/ERP and CRM software, and demonstrate strong teamwork, self-motivation, and excellent communication skills. CIRCOR is an Equal Opportunity Employer committed to diversity and inclusion, providing equal opportunities for Females, Minorities, Veterans, and Individuals with Disabilities.,