Exp Tech Sales Associate

0 - 3 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center operating from India and the US since 2014. The company is dedicated to serving offshore consumers and businesses with Telemarketing services, focusing on ensuring high levels of customer satisfaction and unmatched support functions. Our core values include trust, accountability, and reliability, which have not only boosted the performance of our talented team but have also enhanced the productivity of the company and its products through continuous research and development efforts. We are currently seeking individuals for the position of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing problems, recommending solutions, and offering technical support plans and software to customers. Ideal candidates for this position should have: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad This full-time position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) along with lucrative incentives. The shift timings are based on US hours. Additionally, employees will receive fixed salary deposits on the 1st of every month, along with various benefits such as leaves, compensatory offs, birthday leaves, medical benefits, and performance-based incentives. If you are a motivated individual with a passion for technical support and sales, we encourage you to apply for this exciting opportunity. For further details or to apply, please contact Priyanka (HR) at 9804149788. Join us at Adeeba E-Services Pvt. Ltd. and be part of a dynamic team dedicated to delivering exceptional customer support and technical solutions.,

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