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Tech Lead

Tech Lead

Tech Mahindra

0 years

0 Lacs

Chennai Tamil Nadu India

Posted:2 weeks ago| Platform:

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Skills Required

support sap management analysis service monitoring mentoring metrics training notifications data lims integration

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

QM Functional consultant Key Responsibilities: ¿ Administer support and resolving end user¿s issues in SAP Quality management environment. ¿ Detailed analysis of incidents and service requests and providing solutions along with root cause analysis ¿ Conduct knowledge transfer sessions to the team on the developments went live in every sprint. ¿ Making sure the team is adhering to SLA¿s. ¿ Delegating the work to team and monitoring on the progress. ¿ Mentoring, guiding and helping the team in resolving the complex issues. ¿ Having regular interactions with the client on the metrics and planned improvements. ¿ Conduct training sessions on QM for the new joined. ¿ Support for Quality Certificates, Quality notifications, IDoc related issues etc. Technical Experience: ¿ Should be well versed with SAP QM configurations, master data. ¿ Should have working knowledge with interfaces preferably LIMS. ¿ Should have knowledge in scenarios of QM integration with MM, PP, SD, WM and eWM modules ¿ Extensive knowledge in the area of Quality certificates is required. ¿ Should have knowledge on S4 Hana ¿ Should have work experience in DMR

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