The principal objective of this position is to provide expert level support for the North American Region (NAR) UNIX environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities, administration and all projects associated with LINUX infrastructures and their associated applications. Expected to establish and maintain the organizations technical standards, policies and procedures, collect, monitor and analyze systems performance data and troubleshoot LINUX servers when applicable.
Responsibilities
Direct Responsibilities
Provide 24/7/365 primary support of all RedHat Linux, Centos, Ubuntu & Solaris servers.
Proactively monitor all UNIX systems utilizing BNP Paribas standard tools.
Maintain complete inventory and documentation of deployed systems.
Liaise with application developers to gather requirements, design and deploy standard systems, which clearly differentiate between Production, DR, Test and Development.
Identify operational and infrastructure risks within the environment and work with the application development team and Equity business to make corrections and mitigate risks.
Ensure that all systems are backed up according to the business requirements and notify the data owners when there are failures.
Ensure optimal resilience of deployed systems; and meet all disaster recovery requirements specified by the business. Liaise with IT Production Engineers in troubleshooting complex, cross-platform issues.
Maintain top-notch technical skills and business knowledge through proactive self-learning in addition to any formal instructor-led training provided by BNP Paribas.
Evaluate emerging system technologies and align their benefits with the business strategy of BNPP.
Contributing Responsibilities
Degree in Information Systems
10+ years of experience in Linux/ UNIX environment within the financial services industry
Expert knowledge of RedHat Enterprise 6.x, 7.x, 8.x and solid footing in Centos and Ubuntu
Expert Knowledge of UNIX kernel and network subsystem tuning and optimization desirable.
Good knowledge of system performance and monitoring tools such as Geneos, sar, iostat, vmstat, etc.
Good programming skills with Perl, Awk, Sed, Shell script (Bourne, C, Korn)
Solid understanding of TCP/IP and basic networking ability to use and understand output of tcpdump/snoop
Administration of Unix core services and applications such as NIS, NFS, Automount, DNS, DHCP, CIFS, SendMail, Apache, NTP, PTP, Sudo, Jumpstart/Kickstart, LDAP, SSH, Puppet, Ansible
Hands-on experience with technologies (Veritas Infoscale, Solaris Zones, Ldoms, VMWare, KVM etc.)
Comfortable performing system upgrades, installing layered products, and analyzing and troubleshooting complex production systems.
Hands-on experience with various hardware including Dell and HP servers.
Good knowledge of EMC SAN storage arrays and NetAPP Network Appliances
Should be familiar with system administration regarding relational databases (Sybase, Oracle), Middleware (WebSphere MQ), and market data distribution (Reuters RMDS) a plus.
Ability to interface with users at all levels of the organization and good end-user support skills.
Must be well organized, responsible, a good project manager, have good verbal and written communication skills, and able to multitask in dynamic trading environment.
Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English.
Technical & Behavioral Competencies
Required Technical Knowledge/Skills
: - At least 10+ years of technical experience in as many of these operating systems (OS):
o Red Hat Enterprise Linux 9.x / 8.x
o Ubuntu 18.x / 20.x
o CentOS 7.x
- Handles the product lifecycle of the Unix infrastructure to assure operational availability; designs and specifies changes for implementation.
- Candidate must be competent on how to install the OS on physical servers and virtual servers.
- Hardware and Networking Knowledge on Server Hardware Multiple Vendors, Remote Management Tools, Software & Hardware RAID, Technical understanding on network topologies & devices, Storage Devices
- Strong knowledge on governance, server build and administration of IT services in cloud based environments
- Patching through Satellite & Client-side yum configuration.
- Develop and maintain system documentation, including configuration guides, and standard operating procedures. Direct and be responsible for the implementation effort.
- Provide technical guidance and mentorship to team members.
- Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager.
- Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers.
- Able to work autonomously and as part of a team using strong analytical skills
- Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude.
- Demonstrate a systematic and logical approach to problem-solving
- Able to follow the banks standards, processes and procedures.
- ITIL 4 Foundation qualification.
Specific Qualifications (if required) - Red Hat Certified System Administrator (RHCSA)
Skills Referential
Behavioural Skills : (Please select up to 4 skills)
Ability to collaborate / Teamwork
Communication skills - oral & written
Client focused
Ability to deliver / Results driven
Transversal Skills:
Ability to understand, explain and support change
Ability to develop and adapt a process
Ability to manage a project
Analytical Ability
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 10 years
Other/Specific Qualifications
(if required)
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