SysTrack Administrator

We are seeking an experienced SysTrack Administrator to join our team.

Experience-

Work Mode-

Job Responsibilities

Installation and Configuration:

• Responsible for the initial Tenant registration and Configuration (SaaS Cloud Platform)
• Understanding and Configure the Integrations on the Platform.
• Configures and customizes the SysTrack solution to align with the organization's requirements and preferences.

User and Role Management:

• Manages user accounts and permissions within the SysTrack solution (RBAC configuration B2C and SSO based)
• Assigns appropriate roles and permissions to users based on their job functions and responsibilities.
• Ensures that the right users have access to the necessary data and functionality within the SysTrack solution.

Data Collection and Monitoring:

• Oversees the data collection process, ensuring that the necessary data is being collected from various endpoints within the organization.
• Monitors the performance and health of the SysTrack solution, including the data collection agents. Tenant Side Configurations.
• Troubleshoots any issues related to data collection or monitoring and takes appropriate actions to resolve them. Understanding of Logs to troubleshoot the issues.

Reporting and Analytics:

• Generates and customizes reports using the SysTrack solution to provide insights and information to various stakeholders, such as IT managers, executives, and support teams.
• Analyses the collected data to identify trends, patterns, and potential issues within the IT environment.
• Collaborates with business stakeholders to understand their reporting and analytics requirements and ensures that the SysTrack solution meets those needs.