Posted:3 days ago|
Platform:
Work from Office
Full Time
Skills:
Good understanding of IT knowledge IT Infra servers win & unixExcellent communication skillsNote: We need good stability candidates with excellent communication and only female candidates.
Detailed :
Ability to monitor the infrastructure alerts and take action to resolve the eventsEscalate to business as neededPerform Health checks to ensure the start & end of business hoursTo have knowledge on IT infrastructure able to bridge calls to the business incase of known incidentsAbility to work in shifts 24 x 7Sound knowledge & hands on experience on WIN & Unix L1 skillAbility to communicate to users over telephone e-mail communication in EnglishHave knowledge on handling ITSM services such as Service now , Jump , HP ITSM added advantageAbility to multitask on different process & schedulers like Ctrl-m , Autosys
IT knowledge, IT Infra servers win & unix, infrastructure alerts, Health checks , IT infrastructure , WIN & Unix L1 skill, ITSM services such as Service now , Jump , HP ITSM , Ctrl-m , Autosys
Shashwath Solution
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