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1.0 - 6.0 years

5 - 9 Lacs

Hyderabad

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SUMMARY Job Title: Technical Support Service Desk Location: Hyderabad Salary: Up to 9 LPA Work Mode: Work from Office Shift: Rotational (5 Days Working, 2 Days Off) Key Responsibilities: Provide tech support via email, chat, and phone Resolve issues in web protocols, networking, system admin (Windows/Linux), APIs, SQL, and email delivery Analyze logs and use CLI for troubleshooting Document cases accurately Handle escalations with internal teams Improve support processes and knowledge base Mentor junior staff Participate in on-call support Requirements Familiarity with Google Workspace (GWS) and Google Cloud Platform (GCP) . Experience with BigQuery , cloud migration tools/processes. Exposure to scripting languages like Python, JavaScript, HTML . Relevant certifications are a plus: CompTIA Network+, Security+, Linux+ Microsoft Certified: Azure Administrator Associate Google Cloud Certified Associate Cloud Engineer Required Qualifications: Bachelor's Degree in Computer Science / IT / Engineering. 2 6 years of experience in technical customer support. Strong analytical, troubleshooting, and communication skills.

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1.0 - 6.0 years

5 - 9 Lacs

Coimbatore

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SUMMARY Job Title: Technical Support Service Desk Location: Coimbatore Salary: Up to 9 LPA Work Mode: Work from Office Shift: Rotational (5 Days Working, 2 Days Off) Key Responsibilities: Provide tech support via email, chat, and phone Resolve issues in web protocols, networking, system admin (Windows/Linux), APIs, SQL, and email delivery Analyze logs and use CLI for troubleshooting Document cases accurately Handle escalations with internal teams Improve support processes and knowledge base Mentor junior staff Participate in on-call support Requirements Familiarity with Google Workspace (GWS) and Google Cloud Platform (GCP) . Experience with BigQuery , cloud migration tools/processes. Exposure to scripting languages like Python, JavaScript, HTML . Relevant certifications are a plus: CompTIA Network+, Security+, Linux+ Microsoft Certified: Azure Administrator Associate Google Cloud Certified Associate Cloud Engineer Required Qualifications: Bachelor's Degree in Computer Science / IT / Engineering. 2 6 years of experience in technical customer support. Strong analytical, troubleshooting, and communication skills.

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3.0 - 8.0 years

4 - 9 Lacs

Hyderabad

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We are looking forward to hire Dynamics AX Professionals in the following areas : Overall 8+ years of experience in Dynamics platform Good experiene in installing and configuring all aspects of Microsoft Dynamics AX versions and D365 Well experienced in LCS management Hands on experience in Instllation and configuration of AX environment Configuring and Maintaining Dynamics administrative tasks such as (User Management, Configuration and Deployment) Basic AD Administration and overall environment responsibility in multi-instance AX environment Code branching and merging, release management and system administration Design, Develop, Test and monitor plans for AX security implementation Perform Microsoft Dynamics AX Compliance Center configuration, administration and maintenance. Management and review of security logs and table permissions framework (TPF) Backup\Restore Database on SQL Communicating with infra team during server patch updates and other activities Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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4.0 - 9.0 years

6 - 12 Lacs

Navi Mumbai

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Job Description We are seeking a talented and motivated System Development Engineer to join our dynamic team. The ideal candidate will have a strong foundation in development technologies and a passion for building innovative solutions. Responsibilities: Design, develop, and maintain robust and scalable web applications. Collaborate with cross-functional teams to understand requirements and translate them into technical solutions. Write clean, well-structured, and efficient code. Troubleshoot and resolve technical issues. Stay up-to-date with the latest technologies and industry trends. Contribute to code reviews and provide constructive feedback. Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance. Automate infrastructure provisioning and configuration using tools like Ansible and Terraform. Implement and manage CI/CD pipelines using tools like GitLab CI/CD or Jenkins. Collaborate with DevOps teams to ensure smooth deployment and operations. Troubleshoot and optimize application performance. Stay updated with industry best practices and security standards. Required Skills and Experience: Strong proficiency in PHP, CSS, and JavaScript. Experience with other programming languages (e.g., Python, Ruby, Go). In-depth knowledge of web servers like Apache and NGINX. Understanding of database systems, including MySQL and PostgreSQL . Experience with Linux servers and shell scripting (Bash). Familiarity with Docker and Kubernetes. Proficiency in GitLab/GitHub for version control. Experience with CI/CD pipelines. Understanding of infrastructure automation tools like Ansible and Terraform. Ability to learn new technologies quickly. Excellent problem-solving and analytical skills. Strong communication and teamwork skills. Preferred Skills and Experience: Knowledge of frontend frameworks (e.g., React, Angular, Vue.js). Understanding of cloud platforms (e.g., VMware, AWS, GCP, Azure). Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Icinga, ELK Stack). Knowledge of security best practices and vulnerability scanning tools. Additional Qualities: A passion for technology and a drive to learn. A collaborative and team-oriented approach. A keen eye for detail and a commitment to quality. The ability to work independently and take initiative.

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4.0 - 8.0 years

10 - 15 Lacs

Bengaluru

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Date 19 Jun 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Sub-System Manager in Bangalore were looking for Your future role Take on a new challenge and apply your project management and cross-functional coordination expertise in a new cutting-edge field. Youll work alongside collaborative and forward-thinking teammates. You'll play a pivotal role in ensuring the successful delivery of sub-systems within our projects, meeting Quality, Cost, Delivery, and Performance (QCDP) objectives. Day-to-day, youll work closely with teams across the business (engineering, procurement, supply chain, and industrial teams), coordinate cross-functional activities, and manage sub-system-level stakeholders and deliverables. Youll specifically take care of leading sub-system activities from requirements capture to project completion, but also ensuring compliance with applicable standards and processes. Well look to you for: Applying project strategy to allocated sub-system scopes of work Monitoring and managing sub-system activities, resources, costs, risks, and opportunities Coordinating cross-functional execution of sub-system deliverables Ensuring alignment and synchronization between sub-systems and project-level teams Leading sub-system teams to achieve QCDP objectives Managing sub-system-level decisions, trade-offs, and reporting with transparency All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in engineering, project management, or a related field Experience or understanding of project management in a technical environment Knowledge of QCD principles and performance tracking Familiarity with cross-functional coordination and stakeholder management A project management certification (e.g., PMP, PRINCE2) Strong organizational and communication skills Ability to manage risks and opportunities effectively Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our flexible and inclusive working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership roles in project management or technical domains Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

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6.0 - 8.0 years

5 - 13 Lacs

Bengaluru

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Role: Technology Analyst - IT Services (Core Server and networking-IT Ops end) Education: BE preferred. Location: Bangalore Experience: 6+Years Notice Period-Immediate Joiners JD , Should be experienced in day to day IT Infrastructure support including various Operating systems like Win10, MacOS, Linux. Should have strong knowledge in implementation & administration of various servers & server roles. Administration of LAN infrastructure (switches/firewall/ routers). Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework. Manage the team of analysts who support end user's IT tickets and act as SME for them. Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents. system and network related issues and handle 1st & 2nd level IT incidents and IT service requests. Thorough knowledge on different tools used for capacity management, availability managements. Experience in Asset management & IT Supplier Management. Should be flexible to work in different shift timings and coordinate with different teams across geographies. Should be experienced in handling various IT audits ISO20K, 27K etc Roles and Responsibilities, Installation, Trouble shooting , Managing Endpoints, Managing Physical Server /VM/cloud server, Managing Network devices(Switches / routers / Firewalls. Signature and patch updates in all Endpoints and servers in defined SLA. Preparing Daily / weekly / monthly reports and scheduling meetings and explaining the reports to respective stakeholders. Fixing vulnerability in end points, servers & network devices. Working on AMC renewal process for IT related assets.. Working with core network and server team in fixing issues. Willing to working in 24*5, 24*7 environment. WFO is mandatory. Perparing RCA for any IT related incidents. Taking end-to-End responsibility in the projects provided by IT team. Preferred certificaion on Microsoft server technologies / Cisco networking. Regards, Infosys BPM Recruitment team

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4.0 - 7.0 years

3 - 7 Lacs

Pune

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remote typeOnsite locationsPune - EastPune - West time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0009324

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4.0 - 7.0 years

2 - 6 Lacs

Pune

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remote typeOnsite locationsPune - EastPune - West time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0009335

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3.0 - 6.0 years

2 - 5 Lacs

Pune, Bengaluru

Work from Office

remote typeHybrid locationsPune - EastPune - WestBangalore - North time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0008226

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3.0 - 6.0 years

2 - 5 Lacs

Pune

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remote typeOnsite locationsPune - EastPune - West time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0009345

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2.0 - 5.0 years

2 - 6 Lacs

Pune

Work from Office

remote typeOnsite locationsPune - EastPune - West time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0009321

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8.0 - 13.0 years

25 - 30 Lacs

Pune, Bengaluru

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remote typeHybrid locationsPune - EastPune - WestBangalore - North time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0008240

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8.0 - 13.0 years

25 - 30 Lacs

Pune

Work from Office

remote typeOnsite locationsPune - EastPune - West time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0009296

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9.0 - 14.0 years

25 - 30 Lacs

Pune, Bengaluru

Work from Office

remote typeHybrid locationsPune - EastPune - WestBangalore - North time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0008244

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6.0 - 11.0 years

25 - 27 Lacs

Pune

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remote typeOnsite locationsPune - EastPune - West time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0009295

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8.0 - 13.0 years

25 - 30 Lacs

Hyderabad

Work from Office

As a Principal Instructional Designer - Infrastructure, you will lead the end-to-end development of engaging, instructionally sound learning experiences in Infrastructure, DevOps, Networking, System Administration, Server Technologies, and containerization technologies, including Docker. Acting as a subject matter expert (SME), you'll translate complex technical frameworks and concepts into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to hands-on labs and assessments. Job Responsibilities Own the content development lifecycle plan, research, script, storyboard review, strategic video review, and iterate for Infrastructure, DevOps, containerization, networking, system administration, server technologies, and orchestration technologies. Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world infrastructure automation Author and script engaging digital content, including on-demand videos, interactive labs, walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (eg, Docker Certified Associate, Kubernetes Administrator, DevOps Engineer) and learner performance outcomes Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers Skills Required Minimum 8+ years of hands-on experience in Infrastructure/DevOps technologies, including practical exposure to content planning and development. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distil complex infrastructure, networking, system administration, and containerization concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Experience working with infrastructure automation tools such as Docker, Kubernetes, Jenkins, Ansible, Terraform, network management systems, server administration tools, and similar CI/CD pipelines. Relevant certifications in Infrastructure/DevOps (eg, Docker Certified Associate, CKA, AWS DevOps Engineer, Azure DevOps Engineer, CCNA, CCNP, CompTIA Network+, Server+, Linux+). Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) in infrastructure technologies. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. Leadership experience in directing cross-functional teams for comprehensive infra & ops learning programs

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4.0 - 5.0 years

11 - 15 Lacs

Hyderabad

Work from Office

Design and build state of the art applications and visualizations using Service Now platform and related technologies Hands on development of ServiceNow application and components and partner with business and analytics teams as required Counsel business stakeholders on latest trends, best practices, alternative designs and solutions that meet their business needs Work alongside the Business Analyst to analyze requirements & determine scope, level of effort and resource needs to meet business demand Accountable to ensure deliverables to business stakeholders are complete, consistent, high quality, on time and deliver valued outcomes Provide guidance to the rest of the team in designing and building applications as per business need MUST have Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. 5+ years of overall experience with application development experience on ServiceNow platform Excellent understanding of ServiceNow Business Service Management Solutions, Platform, Administration, Customizations and Scripting In-depth understanding of workspace development, service portal, application development, and related customizations. Technical command on AngularJS 1.5, JavaScript, jQuery, CSS/CSS3, HTML5, XML/JSON, Rest Services and conversant with AngularJS 2+, React and charting library such as HighChart and D3JS Sound programming fundamentals with at least 4-5 years of hands-on experience in coding, scripting, debugging SHOULD have Service Now System Administration, Performance Analytics and similar certifications Understanding Data and Analytics, Key Performance Indicators, Metrics, Dashboard etc. Experience in creating reports, dashboards, alternate visualizations, validating data integrity and ability to trouble shoot and fix issues is an added advantage. Bachelor s degree or equivalent education is required NICE to have Ability to understand business needs and translate them to technical requirements and solutions Excellent written and oral communication skills and be self-directed and independent. Enthusiastic about developing state of the art solutions Able to thrive in a fast paced, deadline driven environment ITIL Certification is a plus

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2.0 - 7.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Hi , Hope all doing well!! Here I am sharing Job opportunity for System Administrator role with 2+years of experience and who can join immediate .So If any one interested please share cvs at Pravallika.chitikela@pisquaretech.com. JD: For the IT role, please focus on: System administration concepts like Active Directory, DNS, and basic networking Common IT support scenarios (e.g., machine not pinging, application installation issues) Windows Server basics O365 administration Were looking for someone with foundational IT support skills along with Windows Server and O365 knowledge. Regards Pravallika

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4.0 - 9.0 years

7 - 11 Lacs

Vadodara

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A minimum of + years of experience in server environment + System Administration. Worked on cloud Azure/AWS Hyper V / Active Directory / Intune / Office365 Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments Required Candidate profile PL Note - 2 Shifts (12 to 9 PM AND 3 to 12 PM IST). This will be an onsite (Vadodara) Must have AZ 104 certification Perks and benefits Relocation Reimbursment - 50K Hotel stay 7 days

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6.0 - 11.0 years

8 - 18 Lacs

Chennai

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Job Responsibilities : 1. Oracle Integration Cloud (OIC) Management : - Manage and implement integrations between Oracle E-Business Suite (EBS) and external systems using Oracle Integration Cloud (OIC) and SOA Suite. - Develop, configure, and maintain integration flows, ensuring efficient data exchange and synchronization. - Monitor integration performance, troubleshoot issues, and ensure data integrity. 2. Functional Support and Collaboration : - Assist Functional Consultants with reports, forms, and data handling. - Create custom report generation as requested. - Support master data uploads and related project activities. 3. Documentation and Reporting : - Create, review, and maintain integration documentation. - Provide regular performance reports. 4. System Administration : - Manage technical administration tasks related to integrations, including user access and security settings. - Collaborate with DBAs , oracle consultant and developer to optimize system performance and resolve performance issues. 5. General Duties : - Perform other tasks as assigned by management. - Ensure timely resolution of integration-related issues and communicate updates effectively. Qualifications and Skills : Technical Expertise : - Proficiency in Oracle Integration Cloud (OIC) - Experience with Oracle E-Business Suite (EBS) integrations. - Ability to create support functional reporting needs. Soft Skills : - Strong communication, documentation, and problem-solving skills. - Ability to work collaboratively with cross-functional teams. - Excellent time management and organizational skills.

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5.0 - 7.0 years

7 - 9 Lacs

Kolkata

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Role Overview : We are seeking a highly skilled and experienced Messaging Administrator with strong expertise in Microsoft Exchange (20102019), Office 365, and email security (IronPort). The ideal candidate will be responsible for managing messaging systems, supporting hybrid email environments, and ensuring the performance, availability, and security of mail infrastructure. Key Responsibilities : - Administer, troubleshoot, and maintain Microsoft Exchange 2010, 2013, 2016, and 2019 environments. - Manage Office 365 environments including mailbox migrations, policy setup, and compliance. - Implement and maintain Cisco IronPort email security solutions. - Manage hybrid mail flow, connectors, and coexistence between on-premise and cloud platforms. - Resolve issues related to OWA, ECP, autodiscover, DAG, SSL certificates, and IIS. - Perform user and group management including DLs, public folders, and shared mailboxes. - Handle cases involving Azure AD Connect, ADFS, and SSO integrations. - Execute PowerShell scripts for Exchange and O365 automation. - Maintain email retention policies, eDiscovery, and compliance configurations. - Provide L2/L3 level support for escalated messaging incidents. Technical Skills Required : - Microsoft Exchange Server (2010/2013/2016/2019). - Office 365 & Exchange Online. - Cisco IronPort Email Security. - Azure Active Directory & Azure AD Connect. - Hybrid Mailflow configuration and troubleshooting. - PowerShell scripting for Exchange and O365. - Strong understanding of SMTP, MAPI, POP, IMAP, Outlook Anywhere. - SSL/IIS Management & Troubleshooting. - Windows Server (2012, 2016). Nice To Have : - Microsoft 365 certifications (MS-101, MS-200, 70-347). - Familiarity with email gateways and Menlo. - Knowledge of Retention Labels & Policies. - Experience using Quest Migration Tools. Behavioral Traits - Strong customer communication and incident handling skills. - Ability to work independently and manage critical incidents. - Attention to detail and proactive troubleshooting mindset.

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1.0 - 6.0 years

3 - 6 Lacs

Ahmedabad

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Armanino is proud to beamong the top 20 Largest Firms in the United States of Americaand one of theBest Places to Work. Armanino has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you dont check-out of life when you check-in at work. Thats why weve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. This open position is for Armanino India LLP, which is located in India. Armanino India LLP is a fully owned subsidiary of Armanino (USA). Job Responsibilities Assist in migrating Bill.com clients to RAMP. Migrate QuickBooks Desktop (QBD) to QuickBooks Online (QBO). H andle console transfers during mergers. Implement and manage AssetAccountant . Oversee Ramp implementation projects. Run SEC API on a weekly ad hoc basis. Generate and review all reach reports monthly. Assist the Quality team with software access and report retrieval. P erform BOSSA-related tasks. Assign users to Keeper. Maintain connections for all Keeper users. Review and verify built reports for tasks. Export user listings from various software in our tech stack for BOSSA PowerBI . Review client status in Workday versus tech stack reports. Assist with renewals by updating project IDs. Review monthly docket charges for inactive projects. Degree in Computer Science, Software Engineering, Information Technology,or related field. Minimum of 1 year of technical support experience, or related fields Strong understanding of Bill.com, QuickBooks, and other relevant software. Excellent problem-solving skills and attention to detail. Ability to manage multiple tasks and prioritize effectively. Strong communication skills and the ability to work collaboratively with various teams. Compensation and Benefits CompensationCommensurate with Industry standards Other BenefitsProvident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position. "Armanino is the brand name under which Armanino LLP, Armanino CPA Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

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4.0 - 8.0 years

11 - 16 Lacs

Bengaluru

Work from Office

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 5 years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification. Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks. Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the “bigger picture” and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. #LI-FS1

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3.0 - 7.0 years

4 - 7 Lacs

Pune, Bengaluru

Work from Office

Qualification BE/BTech in Mechanical Engineering or equivalent Role/Responsibilities Technical Support on Teamcenter Application, Licensing, Installation and Administration Provide technical support: Provide comprehensive technical pre-sales & post-sales support on Siemens products portfolio to customers and prospects across India with good expertise on Teamcenter. o Resolve user issues, product usage queries, etc. o Determine source of the problem (Product based, installation, Access, Data specific) and suggest/perform bypass methodologies wherever applicable. o Manage and review all technical activities of strategic and assigned accounts. o End-to-End ownership of tech support requests from opening until closure, ensuring customer satisfaction via visit, phone and e-mail. o Deliver answers/solutions to the customers in a timely manner. o Planning/delivering trainings, technical workshops and enablement sessions for customers and internal teams. o Deliver solution presentations to prospects, at both the end user and senior management level. o Present solutions in live demos during tradeshows and seminars. o Organize and manage technical-sales workshops/webinars. o Coordinate technical support activities with extended team to increase technical services quality and improve customer satisfaction. Troubleshoot and resolve: Diagnose and troubleshoot technical problems in Teamcenter and NX software, such as installation issues, system errors, and workflow problems etc. License support: Manage and troubleshoot licensing issues for Siemens software products and support license installations, license key renewals, etc. Collaborate with clients and SIEMENS: Work closely with customers to understand their workflows and configurations, assisting them with best practices, closely working with SIEMENS team on fixing reported issues/bugs. Installation & configuration: Support in the software installation, implementation, configuration, and upgrade. Issue tracking and reporting: Document, track, and manage support requests ensuring timely resolution and client satisfaction. Manage prompt communication with customer. Technical Documentation: Create technical documentation and knowledge base articles for users. Stay updated: Maintain knowledge of the latest versions, patches, and updates in Siemens NX and Teamcenter Communication: Excellent communication skills (both oral and written), with the ability to convey technical concepts effectively. Classification: Confidential Required skills: Hands-on experience with commonly used modules of Siemens Teamcenter and good understanding of integrated NX environment. Teamcenter Software installation, license installation/configuration, customize environment setup, troubleshooting etc. Teamcenter database, web server installation and management User, roles, license management in Teamcenter Understanding of Teamcenter capabilities, including data management, BOM, and workflows etc. Good knowledge in PLM process, various TC modules Understanding of Siemens software product licenses and license administration. Ability to troubleshoot various applications and system administration related issues Exposure and knowledge of Siemens NX for CAD, CAM, and CAE modules. Strong customer service orientation and attention to detail. Should be able to resolve issues and day to day delivery timeline by self. Effectively communicate with customer and understanding requirement. Interaction with customer for technical discussions and suggesting value additions. Coordinating with Siemens team for Customer Service Request (bugs)

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2.0 - 7.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Looking for a skilled professional to join our team as a Manager - Service Line in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Manage and oversee service line operations to ensure high-quality services. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Provide exceptional leadership and guidance to team members. Foster a culture of continuous improvement and innovation. Job Proven experience in managing service lines, preferably in the CRM/IT Enabled Services/BPO industry. Strong understanding of customer relationship management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and problem-solving skills. Experience with IT systems and technologies is desirable.

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