667 Support Services Jobs - Page 20

Use Your Power for Purpose A career with us is about discovering breakthroughs that change patients lives. You will be part of bringing those therapies to people all over the world, driving the industry forward, and making a positive difference. Whatever your role, you will discover that amazing things are possible. As a member of the Global Supply division, you will have a direct impact on improving patients lives while working at Pfizer. Your dedication and commitment will be instrumental in helping Pfizer achieve new milestones and make a significant impact on patients worldwide. What You Will Achieve In this role, you will: Represent your organizational unit on administrative matters, recommending, interpreting, and implementing internal policies and procedures. Perform a variety of administrative tasks across different functional areas to enhance business efficiency. Support services such as event planning, customer service, publications, and technical writing/editing. Actively participate in team process improvements and collaborate by sharing experiences. Manage your time and professional growth, taking accountability for results and prioritizing workflows. Utilize skills and knowledge to complete tasks, understand their relation to other processes, and participate in process improvement teams. Execute digital campaigns promptly, following content plans developed with Marketing and Medical teams, and support special projects and new digital promotion models. Assist marketing teams during campaign execution, monitoring, optimizing, and managing reports, focusing on user experience. Maintain local documentation as required by legislation, including archiving, tracking, and retrieval, and coordinate digital platform management with regional or local support. Provide analytical insights to support functional decisions, monitor performance through KPIs, and ensure compliance with norms, policies, and procedures. Here Is What You Need (Minimum Requirements) High School Diploma or GED with at least 2 years of experience. Experience in Marketing, digital marketing, commercial Strong interpersonal skills Keen eye for detail Ability to manage time and prioritize tasks effectively Experience with administrative tasks and process improvement Ability to work under moderate supervision and follow established procedures Bonus Points If You Have (Preferred Requirements) Ability to solve routine problems and convey issues constructively Understanding of both pharma industry and scientific academic research environments Knowledge of commercial or business analytics processes Ability to make basic decisions with an understanding of the consequences Ability to work collaboratively in a team environment Proficiency in using digital platforms and tools Work Location Assignment: On Premise Support Services #LI-PFE

Happiest Minds Technologies Pvt.Ltd is looking for LEAD to join our dynamic team and embark on a rewarding career journey System Architecture: Designing and developing the system architecture for IoT solutions, including hardware and software components, communication protocols, and cloud infrastructure. Hardware Design: Developing the hardware components of the IoT system, such as sensors, actuators, and microcontrollers, and integrating them with the software components. Software Development: Developing the software components of the IoT system, such as firmware, middleware, and applications, and ensuring that they are secure, scalable, and reliable. Data Management: Designing and implementing data management systems that can collect, store, and analyze the data generated by IoT devices. Testing and Validation: Testing and validating the IoT system to ensure that it meets the requirements and specifications of the project. Maintenance and Support: Providing maintenance and support services for the IoT system, including troubleshooting, bug fixing, and software updates. - IOT Engineer with minimum 7 years experience - Expertise in Scala, Angular, Python, Microservices, Docker, Kubernetes Good to have skills - Angular Apollo, GraphQL, Typescript, IoT concepts and MQQT

You will be responsible to realize the vision of building a trusted online shopping experience for customers and sellers while preventing any financial and reputational losses. As a part of this role, you would be building products for managing risk holistically for the marketplace. You would be defining the risk management building blocks of the marketplace business and would also be responsible in building some zero to one product. You would champion the vision with diverse set of stakeholders across businesses and functions to drive influence and alignment. You will work with stakeholders across geographies giving you a truly diverse experience. While you would be working for the biggest retailer of the world, the experience would be very much like that of start-up working in small agile teams. If you're inspired by the opportunity to solve hard problems at scale and make a difference for our customers, join us. Your Responsibilities You will champion the end-to-end execution of some key risk related products. You will influence other partner teams to address product & process gaps by building relevant cases leveraging data and other insights. You will define the objectives, key results and KPIs to measure the success of the initiatives and the business domain. You will leverage data to make more informed product decisions. You will functionally manage product managers. What You Will Bring Advanced/ masters degree in engineering or management is preferred. You come with 5+ years of product management experience. Experience with eCommerce or internet-based products or support services is a plus. Excellent communication and stakeholder management. Uncompromising commitment to the customer. Ability to drive teams toward a shared vision with velocity and possess an indomitable bias toward action in the face of ambiguity. Willingness to be bold - be undeterred by organizational obstacles and with a High tolerance for risk / low fear of failure. Strong presentation and influencing skills and the ability to interact with executive level business and technical partners. Excellent written and verbal communication skills with ability to champion product solutions throughout the organization. Minimum Qualifications... Option 1: Bachelor s degree in computer science, engineering, or related area and 5 years experience in product management. Option 2: 7 years experience in product management or related area. Preferred Qualifications... masters degree in Computer Science, Engineering, Business Administration, or related area and 4 years experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products Masters: Business Administration, Masters: Business Administration, Masters: Business Administration, Masters: Business Administration, Masters: Business Administration

The End User Service Support Engineer is responsible for providing quality support services to the various groups in a fast pace financial company. This requires the ability to handle various problems with expertise and exceptional judgment while working with end-users. You will be part of a wider global team, so should be self-motivated, able to work independently where required to achieve results. Principal Responsibilities Deliver high-quality support to end-users in a courteous professional manner On-boarding of regional teams, including home setups. Support desktop technology and applications. Respond to calls/tickets and manage issues until resolution even if escalated to another team Knowledge and troubleshooting skills in the Microsoft Windows OS, Linux OS (advantageous), Microsoft Office Suite including O365, Market Data applications, Mobile computing, printers to name a few. Strong analytical and problem-solving skills, ability to work independently and under pressure Flexible in approach, and comfortable dealing with ambiguity when necessary Qualifications/Skills that would be advantageous Experience working at a financial enterprise level Experience in trade floor support including trading applications Must be familiar with PC hardware/software troubleshooting and deployment practices for desktops Citrix VDA infrastructure support including Dell Wyse Terminals Citrix Applications and Desktops support Effectively provide support to remote locations Comprehensive knowledge of Windows 10 and Microsoft Office 2021/365 Broad understanding of mobile tech including BES12, Intune, Android and IOS devices Cisco phone support Webex/Zoom support including Video calls, screen sharing Experience working with 3rd Party Vendors Excellent written and verbal communications skills Customer service focused

Harvard Business Publishing (HBP) - the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone - including you! The opportunity Global Support Services (GSS ) Global Support Services (GSS) is a centralized shared services unit supporting multiple functional teams across Harvard Business Publishing s three business verticals Corporate Learning, Higher Education, and the HBR Group in global locations.The GSS team delivers critical back-end support to HBP s sales functions and provides essential administrative assistance to clients. This role shall be responsible for managing ongoing client requirements including setting up products, fulfillment and resolving billing/invoice issues, collating usage data and enablement of clients to use HBP s products effectively. Responsibilities (specific key duties/responsibilities of position): Set up learners and faculty across various learning platforms and products. Develop a strong understanding of contract structures and pricing models to resolve client queries related to orders, invoices, and credit notes. Ensure accurate and timely usage and revenue reporting by collecting confirmations and sending periodic usage reminders. Conduct training and enablement sessions to help clients maximize the value of HBP s offerings. Drive process improvement and automation efforts to enhance operational efficiency. Gather and analyze data on clients, course usage, revenue, and other performance metrics to identify trends and insights. Maintain up-to-date process documentation and ensure adherence to service level agreements (SLAs). Requirements: (education, experience, communication/organization skills, work environment, etc.) Master s degree in Business Administration, Marketing, or a related field. Minimum of 3 years experience in a sales support or client operations role. Strong proficiency in Microsoft Office, with advanced skills in MS Excel. Excellent communication, interpersonal, and organizational abilities. High attention to detail with a focus on accuracy and efficiency. Ability to work independently as well as collaboratively within a team. Strong process orientation and customer service mindset. Familiarity with tools like Salesforce and Zendesk is an advantage. What we offer As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays! HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Job description About TeamLease Edtech (https://www.teamleaseedtech.com) TeamLease EdTech ( formerly known as Schoolguru Eduserve) is Indias leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of Indias largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs. Role: Student Support Executive (Freshers are Welcome) Location: Bangalore Job Responsibilities: Manage end-to-end student operations including admission support, onboarding, academic coordination, and exam process execution. Act as the primary operational interface between students and internal teams (sales, academics, tech, and compliance). Oversee documentation verification, admission compliance, and student record accuracy. Resolve student queries and concerns promptly to ensure high levels of satisfaction and engagement. Maintain and update data in CRM, LMS, and other student information systems. Generate and analyze reports to track operational KPIs and student lifecycle metrics. Contribute to process standardization, automation, and continuous improvement efforts.

•Call and onboard new helpers (maids, cooks, drivers, etc.)•Collect and enter helper details • Coordinate with households to understand job needs•Map helper availability with household requirements using Excel•Maintain and update the helper database

Overview About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Sciences (data & analytics), Bunisess Support Services, Market Research and Media Services . We currently have 2500+ awesome colleagues (in Annalect India) who are committed to solve our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Responsibilities This is an exciting role and would entail you to Actively maintain and review designated General Ledger accounts and activity and own the month-end close processes. Prepare month-end Financial Reporting Package (FRP) and related sub-schedules. Prepare balance sheet account reconciliations and investigate reconciling items as needed. Develop robust action plans to address various reconciling items and engage internal business partners in resolution as needed. Support filing of the annual Corporate Tax Return by preparing the annual tax package for your assigned agency. Partake in ad hoc team projects and analysis, as assigned. Will be responsible for the service delivery and meeting the SLA’s/KPI’s Should able to perform his own deliverables and also responsible for monitoring, supervising & Reviewing the team’s activities . Qualifications You will be working closely with Global Finance Leaders / Members of agency Finance Team and work in 6:30 PM to 03:30 AM(IST) shift timings . This may be the right role for you if you have CA Inter or CMA (India / US) Qualified with minimum 2 years of experience is mandatory Tech savvy and MS Excel expert user must be comfortable working with and analyzing large datasets. Knowledge of Microsoft Dynamics AX would be a plus, but not required. Excellent communication skills proven ability to communicate effectively with internal and external business partners at various levels Having Good Knowledge of US GAAP Proactive self-starter who enjoys a fast-paced environment and an ability to prioritize, multi-task, and meet challenging deadlines Flexible and Result Oriented with Strong Written & Oral Communication Skills

Organize and coordinate assigned client account work in a timely and profitable manner. Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization, and leverage support where needed. Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service. Prepare client proposals, report specifications, technical information, and leverage data to add value for client programs. Prepare client proposals, report specifications, technical information, etc. Provide technical consulting services to clients directly and/or through coordination with internal technical team. Follow up on inquiry calls; respond to specific client inquiries promptly and professionally. Participate in trade shows and technical conferences when necessary. Work with business support to bill clients in a timely, concise and profitable manner. Provide technical support to in house employees as required. Maintain up to date knowledge of procedures, client requirements, and technical subject matter and utilize that knowledge to provide superior service and manage programs. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Performs other duties as directed. General Bachelors degree or equivalent, plus five years of directly related experience. Familiarity with industry associations, technical committees, industry best practice which would add value for client program management. Working knowledge of Word, Excel, Internet, Access, e-mail and other company Software programs (i.e., LIMS, Advantage, etc.). Demonstrated written, oral and interpersonal skills with the ability to effectively communicate with all levels of in-house staff and clients. Must be able to identify problems and offer workable solutions.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Supplier Risk Program Consultant is responsible for execution of enterprise supplier risk through the implementation, maintenance, and governance of supplier risk program. The role is responsible for execution of governance functions and communication of the Supplier Risk results to ensure compliance to the framework. The role partners with key stakeholders across the organization to promote supplier risk value proposition and drive a customer centric mindset. Accountable for adherence, to Supplier Risk Management policy and procedures Analyzes supplier risk assessments, works with management on remediation, attestation and contract reviews, reporting and risk contingency planning Contributes to ongoing updating, refinement, documentation and communication of the Supplier Risk Management policy, procedures and related process Various reporting duties as assigned Responsible for assisting with the implementation of the Supplier Risk and Performance framework and manage tools designed to drive consistency in assessing, managing, reporting, and communicating risks across the enterprise to enhance value delivery Education 4 year Bachelors Degree (Preferred) Experience 2 or more years of risk experience (Required) Supervisory Responsibilities: This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Supplier Risk Assessment, Supplier Risk Management, Third Party Management, Third Party Risk Management Shift Time

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Oracle Customer Success Services provides unmatched, tailored support that ensures organization s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organization s business every step of the way. At least 7 plus years of experience with Oracle Database Administrator / Consultant / Support Engineer Available to work in 24X7 capability . Install, configure, and Administer Oracle Database/RAC 11g,12c,19c. Expert knowledge of Oracle Database Architecture, RAC, and Performance Tuning . Good Database troubleshooting & performance tuning skills . Worked on Database upgrades and patching . Knowledge on Performance Tuning of Oracle Instance and SQL Tuning . Good communication and customer management skills. BE/BTech and/or MS in Computer Science or equivalent preferred Oracle Database / Exadata / OCI Certification - Preferred Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer s IT staff on a regular basis. Either at the client s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. As a Senior Systems Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Oracle Customer Success Services provides unmatched, tailored support that ensures organization s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organization s business every step of the way. At least 7 plus years of experience with Oracle Database Administrator / Consultant / Support Engineer Available to work in 24X7 capability . Install, configure, and Administer Oracle Database/RAC 11g,12c,19c. Expert knowledge of Oracle Database Architecture, RAC, and Performance Tuning . Good Database troubleshooting & performance tuning skills . Worked on Database upgrades and patching . Knowledge on Performance Tuning of Oracle Instance and SQL Tuning . Good communication and customer management skills. BE/BTech and/or MS in Computer Science or equivalent preferred Oracle Database / Exadata / OCI Certification - Preferred Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer s IT staff on a regular basis. Either at the client s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential.

Job Description The Role Key Responsibilities The DPS reports to the Deputy Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group. The duties of a DPA would cover the following: Document creation, conversions, formatting , revisions, clean up, repair and indexing Presentation creation, conversions, formatting and revisions Spreadsheet creation, conversions, formatting, revisions, linking and archiving Document tables and automation including TOAs, TOCs and cross referencing Template and form creation Merge and compare documents Mail merge and label creation Data entry and editing Client briefing Creating, modifying and emailing files Quality checking for accuracy and formatting and editing services There are two high level categories, detailed below, which describe the core activities of the DPS role: Document Production Services: Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle Ensuring all work and projects are completed as per instructions from the client and /or specifications Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills Ability to quality check documents to ensure clients quality expectations are met within stipulated turnaround times Follow workflow processes as per the Standard Operating Procedures Notifying the Team Lead immediately when the deadline is likely to be missed Meet quality benchmarks Carry out work smoothly and efficiently Continue to develop speed, accuracy and proof reading skills and responsible for downtime training objectives Maintain confidentiality of all client information Working collaboratively with team members to ensure the provision of first class support services to fee earners Key Personal Attributes A key attribute of a DPA success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the London DP team Flexible in approach to increase of volume outside of shift hours Effective time management skills Professional approach to problem solving Good decision making abilities Keen eye for detail Ability to adapt any process changes in minimal time period Able to deal with the pressures of high volumes Flexible and Service orientated Qualifications Your Experience Minimum copy typing speed of 40 wpm Fluent in written and oral communication in English at all levels internally and externally Advanced knowledge of Microsoft Word Solid knowledge of MS Applications (Excel, PPT) Previous work experience in a professional services environment Law background will be an added advantage

The Administrator will be responsible for providing a professional and effective administrative and projects support service, collaborating with multiple teams across the business to successfully support a range of requests , coordinating project activities, managing schedules, and ensuring project deliverables are completed on time and within budget This role will be based in Mumbai , India This role offers the chance to work in a fast-paced environment and advance your career within a supportive and diverse team. A verifiable and demonstrated knowledge of displaying a flexible and adaptable approach combined with Impeccable organizing skills would be the key requirements for this role. Key Responsibilities Provide professional and effective administrative and projects support services, collaborating with multiple teams across the business to successfully support a range of requests related to projects and administrative tasks including documentation, meetings management, handling the project budget, and using time management skills to help the team stay on track Collaborate and communicate effectively with teams involved in Projects management, Consultation, Human Resources, Talent Acquisition, Administration, Business Development and Marketing Preparation of presentations, documents, reports and work gaining material to a high standard in line with effective guidelines Support project tasks and requests while being a multi-faceted point of contact for various functions in the business and strengthen the current capabilities across business support functions while lending a helping hand with billable work that is non-technical in nature Support the administrative and operations functions to effectively remove bottlenecks related to proposals, tenders, translation work (for projects), document control, tracking reports, dashboards and similar Travel as required to legislative offices to smoothen projects works Support as required on employee timesheets and calendars Requirements and Qualifications bachelors degree from a reputable academic organization or higher with at least 5 years of related experience Good working knowledge of Microsoft 365 and relevant ERP systems / platforms , along with strong organizational and time management skills Previous experience related to government regulations related to projects and expansion operations Be able to demonstrate effective written and oral communication skills to write tracking reports, business correspondence, presentations, and to respond to questions from groups of managers, clients and other stakeholders Able to work independently and as part of a team, enjoying professional challenges and desire to be an integral part of the long-term growth of Jensen Hughes. Being a responsible self-starter with problem solving and reasoning skills, possessing intermediate to high-level personal computer skills, excellent prioritization skills and very comfortable using own initiative displaying flexibility and adaptability to work in a fast-paced environment Why you should join Jensen Hughes You will work with market-leading clients and have the backing of a leading international firm. There is continued support from the leadership team with a flexible approach to carrying out day to day activities. Career advancement with an established framework is in place - clearly defining expectations and outlining opportunities for advancement.

6 month in telesales/marketing SALARY-OPEN AND HIGH INCENTIVE JOB LOCATION-BANGALORE/CHENNAI/KOCHI KRITIKA@ADVISERJOB.COM/WHATSAPP ON 9873213664

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to frontline specialists. Understands contact center metrics and implementation of strategic goals and processes. Key Responsibilities Handle stretch assignments designed to increase business acumen. Manages front-line employees by providing appropriate direction, coordinating unit activities, monitoring employee/unit performance, formulating and implementing action plans, recommending work procedures, and directing workflow. Conduct performance reviews, evaluates employee potential and recommends employee promotions, merit increases, or terminations. Anticipates workflow levels through effective planning and can adjust resources to ensure work is completed and unit goals are met. Establish/communicate job performance standards and work procedures. Creates a positive and satisfying work environment using recognition, empowerment, listening, valuing diversity, and acting as a role model for others. Serve as mentor leader to new leaders within respective business unit. Identify training needs, coordinates with Education/Training Division, and ensures completion of effective training. Interview applicants and recommend hire. Makes recommendations for process improvements and cost saving opportunities; executing key initiatives. Education 4 year Bachelors Degree (Preferred) Experience 3 or more years of experience (Preferred) Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials. Key Responsibilities Act as a role model for the rest of the team Provide professional assistance and resolution for escalated/supervisor calls Represent the Customer care Center on projects, initiatives or testing as needed Assist with development and dissemination of training materials Must demonstrate basic telecommunications and provide an advanced knowledge of products and functionality Provide support for questions (including help hotline) from customer service specialists Provides training to team members and guide reps on specific steps of the research process of a particular case or issue Responsible to interpret a variety of policies, rules, and regulations and performs a full range of customer service duties, answers customer questions, research, resolve and respond to requests Answer complex customer inquiries and respond to a high volume of complex internal and external customer inquiries in a professional manner Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Customer Experience Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management

Job Description The Role Key Responsibilities The DPS reports to the Deputy Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group. The duties of a DPS would cover the following: Document creation, conversions, formatting , revisions, clean up, repair and indexing Presentation creation, conversions, formatting and revisions Spreadsheet creation, conversions, formatting, revisions, linking and archiving Document tables and automation including TOAs, TOCs and cross referencing Template and form creation Merge and compare documents Mail merge and label creation Data entry and editing Client briefing Creating, modifying and emailing files Quality checking for accuracy and formatting and editing services There are two high level categories, detailed below, which describe the core activities of the DPS role: Document Production Services: Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle Ensuring all work and projects are completed as per instructions from the client and /or specifications Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills Ability to quality check documents to ensure clients quality expectations are met within stipulated turnaround times Follow workflow processes as per the Standard Operating Procedures Notifying the Team Lead immediately when the deadline is likely to be missed Meet quality benchmarks Carry out work smoothly and efficiently Continue to develop speed, accuracy and proof reading skills and responsible for downtime training objectives Maintain confidentiality of all client information Working collaboratively with team members to ensure the provision of first class support services to fee earners Key Personal Attributes A key attribute of a DPS success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the London DP team Flexible in approach to increase of volume outside of shift hours Effective time management skills Professional approach to problem solving Good decision making abilities Keen eye for detail Ability to adapt any process changes in minimal time period Able to deal with the pressures of high volumes Flexible and Service orientated Qualifications Your Experience Minimum copy typing speed of 40 wpm Fluent in written and oral communication in English at all levels internally and externally Advanced knowledge of Microsoft Word Solid knowledge of MS Applications (Excel, PPT) Previous work experience in a professional services environment Law background will be an added advantage

Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator / Consultant / Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer s IT staff on a regular basis. Either at the client s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator / Consultant / Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer s IT staff on a regular basis. Either at the client s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Individual Insurance Technology (Ins Tech) is an organization providing information technology solutions, responsible for software applications that enable the entire life cycle of individual insurance policies at Canada Life. In Ins Tech, the Customer is at the centre of what we do. Our Ins Tech professionals contribute to the companies business goals through the effective delivery of technology solutions. These services include providing business systems analysis, software development, quality assurance and operational support services for our Insurance Solutions and Operations & Client Services business units. Essential Functions: Bridge business requirements with systems design through all phases of opportunity ideation or problem resolution and systems enhancement. Work closely with business and leadership to understand business needs, requirements, and strategic opportunities. Working in a team environment, you will be responsible for: Representing the business requirements, Defining and designing the business functionality of the system, Ensuring that the system meets the defined business requirements. Participating and facilitating meetings, walkthroughs, workshops, and reviews of deliverables Understanding and defining a strategic vision for key systems based on line of business, their needs, known risks and dependencies in partnership with portfolio solutions architects. Applying knowledge to help implement solutions to resolve complex problems or capitalize on new ideas Helping to uncover and maximize the business / customer / user value of planned initiatives through facilitation, analysis and modeling techniques. Provide support to Developers and Quality Assurance Analysts during design and build phases. Direct own work through goal setting, time management and planning to meet project deadlines Ensure accuracy and completeness of work to maximize quality, build credibility, and avoid re-work Build effective relationships with colleagues and stakeholders quickly and confidently, to positively influence outcomes Identify and participate in implementing improvement opportunities Identify risks and escalate issues in timely manner Qualifications: Ideal candidate has 2+ years working with insurance policy administration systems; experience with Ingenium is preferred Minimum experience as a Business Systems Analyst in a Technology delivery environment as specified below: Senior Business Systems Analyst - 5 to 8 years Accreditation in Business Analysis or equivalent credentials/experience. Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc.) or equivalent combination of training and experience. Strong knowledge of insurance products and business processes Experience in a project environment preferred, with understanding of testing principles and methodologies and commitment to achieving project goals Effective at analyzing how product changes affect testing requirements Strong interpersonal and communication skills Must be self-motivated, organized and able to multi-task in an environment of changing processes and priorities Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally and to translate business requirements into technical instructions for software developer audiences.

Roles and Responsibilities Provide technical support to end users through phone, email, remote desk support, in person visit Collaborate with team members to resolve complex technical issues. Provide technical support for network administration, configuration, and troubleshooting. Perform user training sessions for newly joined employees. Install software applications & provide user support for existing one. Perform routine maintenance tasks including software installation, updates, troubleshooting.

We are looking for "DaaS (Desktop as a Service (VD)) Specialist" with Minimum 6 years experience Contact- Yashra (95001 81847) Required Candidate profile Desktop as a Service (DaaS) Specialist Minimum of 5 years of experience in managing and supporting DaaS solutions. managing, maintaining, and optimizing our DaaS infrastructure

Overall efficient day-to-day implementation of activities in the intervention cluster Implement the plan for the intervention household with her program officer on a daily basis. Conduct intervention activities such as community mobilization, group meetings, training sessions, management of volunteers, and organizing events and campaigns. Refer and accompany beneficiaries to police, public health providers, and other organizations in the intervention areas. Collect data and report on a timely basis to the community program officer. Enter the field data on a software application. Maintain documentation required in the project such as details of identified and referred cases and case Coordinate with MCH and Addiction PO for the MCH and addiction work/cases Role: The Community Organizer will be responsible for implementation of intervention activities in one intervention cluster and will be based in the community office. Educational Requirement: Minimum HSC degree. Experience: At least one-year experience of community work preferable in violence Location: Wadala Reports to: Program Officer Apply: Applications are to be sent via email to belinda.menezes@snehamumbai.org with the Subject line: Female Community Organiser Date of publishing: 2nd June 2025 Oral and written command of Hindi, Marathi and working knowledge of English. BEHAVIOURAL COMPETENCIES Come and be a catalyst for innovation and positive change apply today to shape the future with us!

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This job is responsible for revieiwng property damage from WindHail and defined peril types basis imaged and documentation received from the vendors/insured. Damage details are shared virtually with the team and the primary resposibility for the pre-filler is to accurately identify the damage and accordingy create a sketch of the damage an update details into the necessary tools and systems. This would require the resource to have a good understanding of the construction types of the homes and the material (s) used in the exterior and interior of the home & surrounding dwellings. Key Responsibilities: basis the peril type being worked, Identify the damage type depicted within the package received (Wind Hail/Water/PD) Review virtual images and documentation received from vendor/insured and create outline of damage Accurately identify the size of the damage area / extent of the damage for the home/dwelling along with the material(s) damaged Able to differentiate between different household structures (Roofs, Gutters, Drainages, Walls, etc.) and material(s) from the images/content shared Conduct a detailed review of the damage and capture relevant details with the required tools and systems to help create an estimate for the adjuster to review Maybe required to look at contents and bills relative to the damage Ensure the accuracy of the estimate s pre-fill are at set standards to reduce re-work for adjusters and increase straight through processing Return packages for additional information in case of insufficient data Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management

. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. We are actively seeking a Legal Associate This role is based in India., Hyderabad . Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Labs India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Labs India started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc). Rimini Labs India gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Labs India is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion. . Position Summary The role of Legal Associate, would report to the VP and Managing Counsel, Global Labor Law with a dotted line reporting to India Legal. Primary responsibilities include (but are not limited to) corporate letter drafting, vetting of contracts, legal research and other legal administrative tasks. Essential Duties and Responsibilities Drafting and vetting of contracts: Draft standard and non-standard Contingent Workforce contracts (MCA, SOWs and PCRs), IT maintenance contracts (AMC), and Recruiting Agreements, as needed. Liaison with the Contingent Workforce team to ensure consistency between contracts and Consultant profiles in the Vendor Management System. Assist in drafting vendor documentation (NDA, Service Agreements, PO) and Lease renewals. Coordinate with Procurement team to process vendor contracts. Route contracts to CEO to obtain approval for local signature. Legal research: Perform research on legal databases, newsletters and review of government notifications, analyze information to keep the legal team well-informed to make necessary business recommendations. Review/track/calendar recently passed legislation to assess necessary updates of annual review of employment package documents. Perform gap analysis of mandatory legal/compliance requirements. Conduct research and compile data for various policy proposal initiatives. Administrative work: Assist counsel on proper documentation by maintaining the PoSH training deck, MoM, status reports, etc. Prepare PPT, Smartsheet, excel sheets for legal trainings and other purposes, as needed. Schedule and organize meetings with legal and stakeholders of other teams, as requested. Assist in managing legal team workflow. Review incoming legal requests and pick up or assign them to the respective team member. Maintain all legal files (electronic and paper copy) by coordinating with Internal stakeholders. Communicate in regular meetings with the HR and HR Operations team to track ongoing projects and policy initiatives. Assist in the creation and modification of templates for employment packages, including but not limited to; employment agreements, promotion letters, salary hike letters, employee handbooks and confidentiality agreements. Implement process improvement initiatives to promote efficiency within the team. Route various HR or Corporate documents for signature, as needed. Location: Hyderabad Education background: Law graduate Skills & Experience 1-3yrs of work experience in corporate legal team Experience in drafting & vetting corporate letter, vendor contracts, HR policies, legal notices, MOM. Excellent verbal & written English communication skills Experience working with Microsoft Office (Word and Excel) Why Rimini Street? We are looking for talented, passionate people to help us build our future at Rimini Street . We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we ve made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,800 signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https: / / www.riministreet.com / company / awards /

End Date Sunday 27 July 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Will use their strong knowledge and expertise in a variety of methodologies and toolsets to assist with designing, building and unit testing code to deliver products that are fit for purpose and meet the quality standards that our customers expect. Working in one of our cross-disciplinary teams engineers will have the opportunity to develop their technical knowledge and understanding as well develop, practice and demonstrate the workplace skills and behaviours required for this job role. They will also join and attend Communities of Practice, Engineering Guilds and Working Groups to deliver peer-to-peer mentoring. Job Description Tracks budgets and brings variances to the attention of senior colleagues while working within established budgeting systems. Meets customer needs related to simple products and services while following standardised protocols and/or provides back-office support to a customer advisor team. Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required. Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services. Reviews non-compliance issues within current IT Security processes, systems, and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit/(sub)discipline. Helps others use and benefit from the existing knowledge management systems. Analyses customer needs and defines and delivers prescribed products by performing designated development/engineering activities using established systems. Keeps track of risk parameters and identifies and reports any major deviation to more senior colleagues while working within established risk management systems. Performs designated supplier management activities to deliver own prescribed outcomes and/or provide support to others by using existing systems and protocols. Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers. Uses product specifications to design test procedures and standards. Provides primary supervision to a team performing transactional work or supervises a small group performing junior professional tasks. Responds to individual and team objectives and invests in improving personal performance by growing own skills and capabilities, coaching others when required. Investigates questions related to existing programmes, processes and procedures.