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0.0 - 3.0 years

1 - 2 Lacs

Unnao, Kanpur Dehat, Kanpur Nagar

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we are Required male candidates for automobile dealership company in panki basic computer knowledgebe must good company faicility and envoirnment attarctiv salary diploma and graduate all technical applyed

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2.0 - 5.0 years

2 - 6 Lacs

Mumbai

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Perform manual user access review and access control matrix review periodically. Reconciliation, validation of data, rectification of observations before sharing them with any auditors Publish periodic dashboards about review and ongoing audit updates to management Execute and deliver automation projects end to end Face various internal and external auditors. Provide evidence, data, and resolution on observations and process improvement to avoid further observations A team player with good communication skills Proficient in excel and power-point Adaptive in learning new skills Python knowledge will be added advantage

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5.0 - 10.0 years

6 - 8 Lacs

Navi Mumbai

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Purpose of the position Programming of Siemens S7 control software Testing of systems before delivery Supporting commissioning at the customers site Handling support cases and troubleshooting system-related issues Creation of Control Documents (P&ID,I/O, cable list, termination details). Role & responsibilities Advanced knowledge of Siemens S7/TIA control and WinCC Advanced/Unified/7.5 Knowledge of measurement, control and regulation technology Independent, structured, and systematic approach to work Good problem solving and analytical skills Knowledge of EPLAN and PC technology Extensive knowledge of the WAB product range Experience with GMP (Good Manufacturing Practice) Knowledge of machinery safety regulations Understanding of ATEX regulations for hazardous environments Knowledge of DQ, IQ, OQ Knowledge of SCADA will be an advantage Supporting the company electrician Preferred candidate profile Understanding process sequences and creating PLC programmers Creating visualizations with WinCC - Advanced/Unified/7.5 Parameterizing of VFDs Optimizing existing controls and processes Solving application-specific electrical customer problems Performing quality assurance tasks in accordance with the quality manual and connected documentation

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0.0 - 2.0 years

0 - 3 Lacs

Bengaluru

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Requirements: Good English Communications skills (verbal and written) Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins.

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0.0 - 1.0 years

2 - 3 Lacs

Bengaluru

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Job Summary: We are seeking a motivated and dynamic Admission Counsellor to join our team. The successful candidate will be vital in assisting prospective students through the admissions process, providing them with guidance and support as they navigate their educational journey. Roles and Responsibilities: Student Guidance: Assist prospective students and their families through the admissions process, providing information on academic programs, admissions requirements, and campus life. Admissions Process: Manage the admissions process from initial inquiry to enrollment, including reviewing applications, scheduling interviews, and conducting follow-up communications. Relationship Building: Develop and maintain relationships with high schools, community organizations, and other partners to promote the institution and attract prospective students. Events and Recruitment: Represent the institution at recruitment events, college fairs, and high school visits to promote awareness and generate interest in our programs. Data Management: Maintain accurate records of prospective students and their application status using our CRM system, ensuring timely follow-up and communication. Support Services: Provide support to students and families regarding financial aid options, scholarships, and other resources available to them. Team Collaboration: Collaborate with admissions team members and other departments to ensure a seamless and positive experience for prospective students throughout the admissions process. Requirements: Bachelor's degree in any field. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Excellent organizational and time management skills. Education: Any UG or PG -Any Specialization

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1.0 - 3.0 years

6 - 8 Lacs

Bengaluru

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Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together. Responsibilities Manage and help to create marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers) Build and nurture social media platform-specific communities and audiences Provide analysis and recommendations as the program evolves and can be reviewed Research and administer social media tools on a daily basis in support of clients social media strategy Monitor and evaluate social media results on a daily basis in coordination with client goals and benchmarks Communication to team and management on project development, timelines, and results Work closely with the other team members to meet client goals Qualifications Managed social campaigns on platforms like Facebook, Twitter, Snapchat, and LinkedIn. Passion for social media and internet marketing industries. Outstanding ability to think creatively and identify and resolve problems. Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere. Ability to clearly and effectively articulate thoughts and points. High levels of integrity, autonomy, and selfmotivation. Excellent analytical, organizational, project management and time management skills. Professional Skills & Qualifications: 3 years’ experience in social media marketing with demonstrated successes. Proficiency in MS Excel, PowerPoint, and Word

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15.0 - 20.0 years

17 - 22 Lacs

Mumbai

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Roles & Responsibilities: Be part of Banks GRC program and handle regulatory characteristics focused in cybersecurity Identify and Drive improvement initiatives to Enhance Risk posture of the Bank Face off to Various regulators and drive programs for compliance to the Regulatory requirements Be a champion of ITGC initiatives Provide guidance to group companies to ensure consistency in risk governance, cyber risk management and compliance. Be the focal of Group companies for all IRM requirements Collaborate with group companies on IT governance, cybersecurity and control measures across Groups IT landscape. Present cyber risk posture in quarterly IT Strategy meetings for group companies. Promote a strong risk culture within the bank and group companies fostering awareness of risk management principles. Validate Security Policies and Procedures in conjunction with IT controls Manage internal and external stakeholders Ability to endorse cyber risks through publication of dashboards and drive initiatives to Improve Risk posture Job Requirement: Experience required for the Job: 15+ years in information technology & security; Engineer / Post Graduate / MBA Strong understanding of IT governance frameworks, risk management practices and regulatory requirements. Industry acknowledged certifications like CISA / CISSP / CRISC Experience in Team handling / management is must Knowledge on Layered Security - Firewalls, Intrusion Detection, OS Hardening, Project Management, Security Training. Experience in handling regulatory matters will be an added advantage Strategic thinking and strong analytical skills Excellent communication and inter personal skills with focus on verbal, written communication & presentation skills

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1.0 - 3.0 years

5 - 9 Lacs

Mumbai

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To provide support services for non-Convertible Debenture (NCD) issuances To handle queries from investors related to the trades To interact Liaise with Client, Distributor, Relationship Manager, Front desk, Compliance and Operations team on the trade queries and related activities To ensure KYC process has been initiated and completed for all the investors who are willing to subscribe Key Responsibilities: Representing the first point of contact for distributors/investors needing assistance with products and services Managing investors/distributor inquiries by phone, email or call Addressing investors complaints Maintaining investors records and related documentation Interact and conduct day to day activities related to investors Execute KYC AML processes for all the related investors Interact and communication point for investors, distributor, relationship manager, Compliance and Operations, and other related business units Managing day to day activities related to investors servicing team Project automation support Publish MIS dashboard to Senior Management Qualifications Graduate B Com Experience: 1-2 years experience in Wealth Operations onboarding team, Mutual fund operations onboarding team Functional Competencies Sound understanding of customer servicing support/operations for a debt issuance/product Sound understanding of debt / fixed income products Good understanding of controls across the trade life cycle of instruments Understanding of clearing and payment mechanisms, systems, and market practices Ability to adapt in a dynamic environment. Knowledge in NCD Issuance will be added advantage Behavioral Competencies Team player High diligence Ability to work under strict deadlines and pressure Good written and verbal communication skills Good decision making and prioritization skills

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3.0 - 5.0 years

1 - 3 Lacs

Jhansi

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Responsibilities: * Manage warranty claims & customer complaints * Ensure timely after sales support * Oversee service coordination & operations * Handle follow-ups with customers & vendors CONTACT US ON 8112775454

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2.0 - 4.0 years

3 - 4 Lacs

Navsari, Anand, Surat

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The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the student. Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language Must have bachelor’s degree

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1.0 - 6.0 years

3 - 8 Lacs

Mumbai

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At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking: What you will contribute: The ORMB Developer performs low complexity software development tasks related to both supporting or enhancing existing software applications/systems and creating new software applications/systems; the tasks are performed under constant supervision. The ORMB Developer is familiar with basic software development concepts, practices and procedures, able to apply them and learn more complex concepts. What you will do: Perform clearly defined software development tasks of low complexity. Participate in developing fixes or enhancements in existing applications/systems and/or new applications as specified. Provide on-call support during non-working hours. Work on incidents and requests. Participate in scrum and complete work related to assigned stories. Understand and use technical documentation. Perform system testing and/or other duties as assigned. What we are looking for: Bachelor of Science in computer science or a related technical field, or equivalent combination of post-secondary education and work experience. 1+ year of study in the field of software engineering or equivalent. Hands on experience or understanding of Java/OUAF framework. Hands on experience or understanding of SQL. Hands on experience or understanding of CI/CD pipelines, git tools and deployment tools. ORMB/CCM related experience, good to have. AI tools experience to embed in business problems, good to have. Essential Skills Ability to learn. Demonstrated ability to gather requirements, design and develop systems. Team player and individual contributor. Ability to accurately identify root cause of technical problems. Excellent communication skills; verbal and written. Ability to adapt to change. Openness for afternoon shift IST. Here are some reasons it is so easy to love your career with us! Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free! Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones. Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community. Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth. Transfer Fee Reimbursement - Corporate products and services at discounted prices. We ve got you covered. Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being. Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues. Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options. Location: This position is based in India . While this is a remote flexible role it is required to reside in this country. MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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Job Title: Support Services Incharge Company Name: Manipal Hospitals Location: Yelahanka Job Description: The Support Services Incharge will be responsible for overseeing and managing the support services operations within the hospital. This role involves ensuring the seamless functioning of various non-clinical areas, including housekeeping, security, maintenance, and facilities management. The Incharge will work closely with different departments to ensure high standards of service delivery and compliance with hospital policies and regulatory requirements. Key Responsibilities: - Supervise and coordinate support services activities to ensure efficient operations and delivery of services. - Manage and lead the housekeeping, security, and maintenance teams to maintain a safe and clean environment for patients and staff. - Develop and implement standard operating procedures for support services to enhance efficiency and service quality. - Collaborate with clinical departments to understand their support needs and provide timely assistance. - Monitor performance metrics and prepare reports on support services operations, identifying areas for improvement. - Ensure compliance with health and safety regulations and hospital standards. - Manage budgets and resource allocation for support services departments. - Handle vendor management and oversee contracts for outsourced services. - Facilitate training and development for support services staff to enhance their skills and performance. Skills Required: - Strong leadership and management skills. - Excellent communication and interpersonal abilities. - Problem-solving and decision-making skills. - Ability to handle multiple tasks and prioritize effectively. - Knowledge of healthcare facility management and regulatory requirements. Tools Required: - Facility management software. - Reporting and analytics tools. - Microsoft Office Suite (Word, Excel, PowerPoint). - Communication tools (email, messaging platforms). About the Role: As a Support Services Incharge at Manipal Hospitals, you will oversee the daily operations of support services within the Yelahanka facility. Your role will involve ensuring high standards of service delivery, coordinating with various departments, and implementing best practices to enhance efficiency. About the Team: You will be part of a dynamic and dedicated team committed to providing exceptional support to both clinical and non-clinical staff. Collaboration and communication are key components of this team environment, fostering a culture of excellence and continuous improvement. You are Responsible for: Managing and coordinating various support services, including housekeeping, security, and patient transport. Ensuring compliance with hospital policies and procedures while addressing any operational challenges that arise. Training and supervising support staff to maintain high standards of service quality. To succeed in this role - you should have the following: Proven experience in managing support services within a healthcare setting or similar environment. Strong leadership and communication skills to effectively coordinate and motivate your team. A thorough understanding of regulatory standards and the ability to ensure compliance across all support service areas.

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3.0 - 5.0 years

0 Lacs

Gurugram

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Assigned as a core team member to pre-qualify an opportunity before bringing to full DAC qualification Perform an assessment of the opportunity and complete the solution qualification dashboard and produce a first cut, rough order magnitude model of the opportunity Work closely with the customer to understand their business objectives and compelling criteria to better shape the orange solution During solution development and negotiations of scope change present the solution as required to expedite achieving a high level of agreement Finalize the baseline through negotiate with the customer to gain agreement on technical and operational findings because of due diligence Accountable to produce an optimal solution meeting customer requirement utilizing GSI capabilities directly, through Partners, or other Third Parties Lead at least one technology / solution block and engage and direct other pre-sales consultants, design architects, and subject matter experts as required Negotiate scope and service level adjustments during presales phase as required Combine all available Orange Business Services and Third-Party resources to generate standard and non-standard service blocks Responsible for obtaining the necessary validations and approvals for both solution and associated costs Accountable for identification and quantification of the corresponding gaps and risk factors (technical, costing, SLA) and supporting mitigations in conjunction with Commercial Management Plan, manage, and lead key internal bid reviews: design to cost review, solution review and post contract handover review with the service delivery and project team Lead the production of the consolidated technical solution proposal documents including high level design and presentations as required, working closely with the Bid Program Manager / Account Manager Support the contracting process as the lead for the solution within the negotiating team, assessing customer desired changes relative to the impact on the solution and financial, as well as associated consequence of these changes Last point of escalation for unresolved issues within the technical and operations arena Participate in customer meetings to present and defend the solution from a technical and operational standpoint Support the contracting process as the lead for the solution within the negotiating team, assessing customer desired changes relative to the impact on the solution and financial, as well as associated consequence of these changes! Ability to choose partners, interface with them for the appropriate solution blocks and evaluate their scope and deliverables and fit into the overall solution to the customer demonstrate knowledge of industry technical developments within the Infrastructure and Solutions sectors; provide regular assessment of competitor propositions contribute to Orange Business Services Knowledge Management Repository to bring industry-leading solutions Degree in engineering, computer science or equivalent Degree in Business, Finance or other relevant field (or equivalent) Internship in a sales or marketing organization, preferably technology or software Membership in related professional organizations 3 to 5 years of experience in sales support for services renewals and software subscriptions Knowledge of CCW and other OEM tools Experience in working with OEMs like Cisco (mandatory), HPE/ Aruba, PaloAlto, Dell, Fortinet, etc Experience supporting and selling communications solutions and value add services Experience selling to, and management of, customers with IS related products such as deployment and operational support services, including LAN and WAN infrastructure equipment resell, value added services such as maintenance, maintenance takeovers, and managed services in the areas of LAN, IP video and IP telephony Understanding of the industry sector and key customers in that sector inclusive of related strategies and business challenges Ability to: Engage and partner with customer and internal staff as required Work in a virtual team environment Maintain good time management and organizational skills Desire to learn and develop a career in a global sale organization Identify and qualify revenue generating opportunities Recognize and assess customer s key functional & technical needs Basic understanding of the different invoicing tax and incoterms requirements for IS solutions (deal shaping) Produce high quality written materials, consolidate all inputs to produce complete and consistent quotations Engage and partner with customer at a detailed technical level Good understanding and experience of the sales and sales administration process Good understanding of P&L, sales margins, and Vendor programs

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4.0 - 7.0 years

6 - 9 Lacs

Ahmedabad

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Greetings from Synergy Resource Solutions, a leading Recruitment Consultancy. Our Client is an ISO 27001:2013 AND ISO 9001 Certified company, and pioneer in web design and development company from India. Company has also been voted as the Top 10 mobile app development companies in India. Company is leading IT Consulting and web solution provider for custom software, website, games, custom web application, enterprise mobility, mobile apps and cloud-based application design & development. Company is ranked one of the fastest growing web design and development company in India, with 3900+ successfully delivered projects across United States, UK, UAE, Canada and other countries. Over 95% of client retention rate demonstrates their level of services and client satisfaction. Designation: - : Python Developer Location: - Ahmedabad Experience : - 4 - 7 years Salary: - 8 - 11 LPA Working Days: - 5 Qualifications: - Bachelor s degree Benefits - Competitive salary + Lucrative incentive plans Position description: We are looking for a Python developer to automate various tasks and processes. You should have knowledge of web scraping, data transformation and you possess an analytical mindset. Primary Responsibilities: Develop scripts or applications to implement process automation and efficiency. Works independently under minimal direction with strong work ethics. Self-motivated, willing to take initiative, learn new methodologies/technologies, pragmatic and results-oriented. Oversee the project execution and project resources. Providing automation support for products. Read and understand the project requirement and communicate with respective project owners to clarify data required to complete the project. Responsible for micro project planning & timely submission of work allocated to you. Ensure deliverables are correct and aligning to the requirement. Completion of suitable tasks as defined by your immediate senior, other than your routine tasks. Communicate effectively with stakeholders about project deadlines and status. Educational qualifications preferred Category: Bachelors Degree, Masters Degree Field specialization: Computer and information Sciences and Support services, Computer Engineering, Computer Programming, Specific applications, Computer Science, Information Technology Degree: Bachelor of Engineering - BE, Bachelor of Technology - BTech, Master of Computer Applications - MCA If your profile is matching with the requirement & if you are interested for this job, please share your updated resume with details of your present salary, expected salary & notice period.

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8.0 - 13.0 years

25 - 30 Lacs

Gurugram

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Required years of experience - Relevant industry knowledge and minimum work experience of 8 years into UK Retirement Actuarial (Employee Benefits, Retirement and Health Benefits preferably) GENERAL DESCRIPTION OF ROLE: Manages end to end delivery of projects, makes sure all deliverables are completed timely as per scope of work and leverages junior colleagues to complete different projects. JOB RESPONSIBILITIES: Full responsibilities to review big projects & manage delivery independently Prepares original materials (letters, reports, discussion guides) for the lead actuary including first draft of commentary on results Fully understands UK pensions legislation, work as an experienced reviewer or scrutiniser on all major work types - Actuarial Valuation / Accounting / Consulting support services / GMP equalisation Ability to stand back from detailed calculations, sense-check, draw conclusions and see the work in a broader context of the clients needs and the legislative framework Answers client questions without reliance on the lead actuary and is a strong backup to lead actuary Ensures own work and work of junior colleagues is complete and thorough, requiring minimal review from lead actuary Identifies and implements improvements to the various processes Champions of new ideas and initiatives that deliver strategic results Drive annual appraisals and proactively addresses performance issues for people manager roles Plan and execute technical meetings and training as per the teams requirement for the Individual contributor roles Create an open, collaborative, and engaging team environment Has built and maintained a network of stakeholders, including appropriate decision-makers and represents the India team in various forums SKILLS/COMPETENCIES REQUIRED Strong analytical and mathematical skills, with a keen eye for detail Ability to effectively communicate the team goals and drive business results Understands the professional requirements and quality standards for UK work Strong organizational skills to manage multiple projects and deadlines efficiently Ability to work in a team and collaborate effectively with colleagues from diverse backgrounds An expert in one or more of the specialist areas - valuation, accounting, client extension work, risk & modelling, GMP equalisation, cash equivalent transfer value - but will have a general understanding of all the work and the ability to adapt to new work

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0.0 - 2.0 years

13 - 17 Lacs

Hyderabad

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We are looking for an Analyst I for our Client Services Operations team which performs, Data extraction, Data analysis on financial models and financial valuation reports along with report updates and various support services. The team undertakes research and collects financial and business data based on the request from the internal Kroll business units. The relevant financial and business data is collected through various publicly available sources and Kroll proprietary files. Pursuant to the collection, the data is summarized in the format prescribed by the Kroll business units. The team also undertakes subsequent analysis with respect to the completeness of the data and verification of accuracy of the information. This enables the business units to have easy access of information / data as available at various sources. Analyst will perform research and analyze financial information to help company make well informed commercial decisions, conduct research, and monitor financial movements. The day-to-day responsibilities include but are not limited to: Bachelor s degree (preferably in BAF, BFM, B. Com, BMS, BBI, BBA, etc. ) or a Master s degree in Finance, Accounting, or Management. MBA or MMS from an accredited college or university. Progress towards CFA certification is highly desirable. Between 0 - 2 years of related experience as a research analyst. Proficiency in Microsoft Office is essential, with strong skills in MS Excel and MS PowerPoint being highly desirable. Strong analytical, comprehension, and problem-solving skills. Excellent verbal and written communication skills. Good understanding of financial statements and accounting concepts, with preferred background/exposure in financial reporting, financial modeling, and preparing trial balances and various accounting schedules. Essential traits: Prepare and analyze trial balances and various accounting schedules, ensuring the accuracy and completeness of financial data. Transfer trial balance data to the Income Statement (IS) and Balance Sheet (BS), and support the preparation of monthly, quarterly, and annual financial reports/analysis. Update/Input the data into various financials models/templates as per the guidelines set by BUs/Clients Broad analysis of income statement, balance sheet, cash flows, ratios, segment performance, etc. and use appropriate knowledge to proactively highlight the exceptions and or variations. Ensure min of > 99% quality on the work processed and ensure quality checked documents (v2s) are completed in 24-48hrs or as per TAT Meet timeliness expectations as stated by the business. Raise queries on a timely basis with the TLs for quick resolution. Contribute process-related ideas that reduce time or provide cost benefits. Participate in pilot runs for projects to determine the cycle time of each record to report it to the leads. Be part of the training session/walk-through calls with larger team and ask relevant questions to lead. Ensure adherence to Kroll policies, procedures and protocols at all times. Participate and contribute to team huddles. Proactively support key initiatives that have been delivered to implement change. Communicate project status and deliver products and services ensuring stakeholder satisfaction. Assist in process documentation and creation of SOP and checklist About Kroll In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity not just answering all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you ll contribute to a supportive and collaborative work environment that empowers you to excel. Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally and encourage our people to do the same. Kroll is committed to equal opportunity and diversity, and recruits people based on merit. In order to be considered for a position, you must formally apply via careers. kroll. com #LI-Hybrid #LI-JC1

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1.0 - 4.0 years

6 - 10 Lacs

Pune

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Job Title-Engineer - Field IT Support Location- Pune What you will do Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e. g. , PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e. g. , server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e. g. , planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e. g. , support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e. g. , provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e. g. , comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What were looking for Required Minimum of 3 years experience in a Corporate IT environment. Associates degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.

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0.0 - 3.0 years

2 - 3 Lacs

Ernakulam

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We are seeking experienced and dedicated Online Graduate-Level Teachers to join our team and contribute to the academic success of our students. As an Online Graduate-Level Teacher, you will play a pivotal role in delivering high-quality, advanced education to students pursuing their postgraduate degrees. Responsibilities Design and develop comprehensive and up-to-date course materials and curriculum for graduate-level courses. Deliver engaging and interactive online lectures, discussions, and workshops, ensuring that the material is challenging and intellectually stimulating. Provide one-on-one mentorship and guidance to graduate students, assisting them in research projects, theses, and dissertations. Utilise advanced technology, online learning platforms, and multimedia resources to enhance the virtual learning experience Engage in continuous professional development to enhance teaching skills and stay updated on best practices in graduate education. Offer academic advising, career counselling, and support services to graduate students as needed. Maintain accurate records of student progress, attendance, and grades. Qualifications Doctoral degree or terminal degree in the relevant field Extensive teaching experience at the graduate or postgraduate level. Demonstrated expertise in the subject matter. Strong communication and presentation skills. Proficiency in online teaching tools and learning management systems

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1.0 - 3.0 years

4 - 8 Lacs

Pune

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0px> Who are we? In one sentence The talent acquisition is responsible for sourcing, attracting, initial screening and supporting TA in recruiting E2E across amdocs. The talent acquisition is also responsible for ensuring the best experience of candidates and employees, promoting the company brand through recruitment initiatives and special events and projects. What will your job look like? Support services from Candidates to Amdocs Teams in HR related issues. Act as a sensor to the Field TA and proactively "raise flags" when needed. Upload, update and maintain data on various HR systems and issue reports and analyses, to allow ongoing monitoring and decision making Generate, design and present variety of reports that support organizational processes and enable ongoing improvement of Recruiting processes Supply to the improvement and automation of TA processes, preparing business requirements, work with various partners to prepare functional design and guide relevant partners: recruiters, candidates and the business directly. Ensure the completion of various relevant Audit requirements within defined timelines, to ensure statutory compliance Continuously have to coordinate, prioritize and follow up very detailed different administrative activities as Interviews Scheduling, Background check process coordination, etc. All you need is... Why you will love this job:

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2.0 - 7.0 years

14 - 16 Lacs

Bengaluru

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At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care about you, about our clients, and about our communities. Here, you ll work towards our mission of empowering others to embrace opportunity, growing as a leader along the way. Our firm s size, middle-market clients, customized career paths, and supportive culture make this a reality. Join a values-driven firm where you ll have fun while solving complex and interesting business challenges. Application Support Engineers at Moss Adams are responsible for the highest level of escalated support and care for the firm s software applications. This role will provide remote support of the client/server application environment including responsibility for application maintenance, research, documentation, testing, deployment, and creating automating solutions. Application Support Engineers also provide high level project support to launch new applications, upgrade existing systems, and facilitate the inclusion or retirement of new technologies through combinations. Individuals who thrive at Moss Adams exhibit the following success skills Collaboration, Critical Thinking, Emotional Intelligence, Executive Presence, Growth Mindset, Intellectual Curiosity, and Results Focus. Responsibilities: Provide remote technical support by researching and resolving problems related to the use of applications for end users, work with vendors to diagnose root causes, and resolve escalated issues Evaluate, install, configure, and deploy new applications/technologies, and monitor or enhance existing applications throughout the enterprise Liaise with Project Management Office and other Information Technology (IT) teams to initiate Work Efforts that enrich supported application functionality Participate in and manage application oriented projects. Oversee project phases and ensure timely completion of tasks Proactively communicate with business units and their leadership to understand short and long term plans ensuring that applications meet the requirements for the end-users and the business Document current processes and procedures along with building, contributing, and maintaining knowledgebase articles for the firm s systems Develop subject matter expertise in applications used by one or more business unit(s) Participate in knowledge sharing with all IT teams to train and develop team members to more efficiently resolve incidents Participate in scheduling rotation for providing after hours on-call escalation support to end users Qualifications: Bachelor s degree or equivalent experience required; emphasis in Computer Science or related field preferred Minimum of 2 years of related experience required; experience in a professional services environment preferred Experience providing application and end-user support services Experience in supporting complex systems including Citrix (XenApp, XenDesktop, XenMobile), SharePoint, Dynamics CRM, tax, audit, and accounting applications, and/or ERP systems Experience troubleshooting in the Windows desktop environment (networking, OS, Microsoft Office suite, printers), working with automated help desk systems, Active Directory user administration, application deployment, and QA testing processes Strong verbal and written communication skills including the ability to articulate complex issues to internal clients and vendors Ability to collaborate and work effectively across teams while building trusted relationships and positively influencing others Self-directed professional with strong interpersonal skills Effective time management and organizational skills, proven ability to prioritize while simultaneously managing numerous project/processes often under tight deadlines Proven commitment to providing exceptional client service and foster a high degree of end user satisfaction through the delivery of quality and timely service Ability to convey technical issues and material to non-technical audience Ability to travel as needed, approximately 5%

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0.0 - 2.0 years

2 - 2 Lacs

Navi Mumbai

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We are seeking an experienced Service Engineer to join our team, responsible for installing, commissioning, and maintaining advanced fire fighting vehicles and equipment. The ideal candidate will have a strong mechanical and electrical background, excellent troubleshooting skills, and experience working with high-pressure systems. Key Responsibilities: - Install, commission, and maintain advanced fire fighting vehicles and equipment - Conduct routine inspections and troubleshooting - Perform repairs and maintenance on mechanical, electrical, and hydraulic systems - Collaborate with customers and internal teams to ensure efficient operations - Provide training and support to customers and field personnel - Keep accurate records of work performed and materials used - Stay up-to-date with industry developments and advancements in fire fighting technology Requirements: - Fresher or 1 years of experience as a Service Engineer or in a related role - Strong knowledge of mechanical, electrical, and hydraulic systems - Experience working with high-pressure systems and fire fighting equipment - Excellent troubleshooting and problem-solving skills - Physical ability to lift, bend, and work in confined spaces - B.E. Mechanical / Electrical Nice to Have: - Experience with computerized diagnostic tools and software - Experience working in a fast-paced, dynamic environment

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1.0 - 2.0 years

2 - 2 Lacs

Ahmedabad

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We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our support team. The ideal candidate must hold a graduation degree and possess excellent communication and interpersonal skills. The CSR will act as the first point of contact for customers, ensuring a seamless and professional service experience across all communication channels. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or in-person. Handle and resolve customer complaints in a professional and empathetic manner. Maintain detailed records of customer interactions, transactions, comments, and complaints. Identify customer needs and provide appropriate solutions or direct them to the relevant department. Ensure customer satisfaction and provide professional support throughout the customer journey. Follow communication guidelines and procedures as per company standards. Collaborate with internal teams to escalate and resolve customer issues efficiently. Key Requirements: Graduate in any stream from a recognized university. Excellent verbal and written communication skills. Strong problem-solving abilities and customer orientation. Proficiency in Microsoft Office and familiarity with CRM systems. Ability to work in a fast-paced environment and handle high call volumes. Team player with a positive attitude and a strong work ethic. Willingness to work in rotational shifts, including weekends and holidays if required. Preferred Qualifications: 6 months to 2 Yrs of experience in a customer service or call centre environment. Multilingual capabilities will be an added advantage. Knowledge of customer service software, databases, and tools.

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4.0 - 9.0 years

0 - 3 Lacs

Mysuru

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Greetings from Infosys BPM Ltd., We are hiring for Service Desk Trainer in Mysore, please walk-in for the interview on 26th and 27th June 2025 at Bangalore. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 26th and 27th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Mysore Qualification : Full time Graduates (15 Years of Education) Experience : 4 - 8 Years Job Description: Process Lead Location: Mysore Employment Type: Full-Time. Key Responsibilities: Provide coaching to improve Communication (incl. English Language), Soft Skills (Customer / end user connect and Cultural understanding (US / UK, etc.). Conduct one -one or Group Coaching for a targeted group of associates on a rotational basis. Identify needs for development and provide interventions not limited to training, activities & engagement. Conduct facilitation workshops as part of the coaching needs. Undertake continuous observations and feedback for bottom quartile associates. Develop the supervisory staff on issue identification and coaching mechanism. Undertake Training needs Analysis. Conduct Daily Huddles for the span mapped. Responsible to deliver on the agreed Metric / MoS as an outcome to successful coaching. Utilize relevant tools required to help participants learn and to extend support to them. Examine data from multiple sources and integrate data/ inputs to determine and resolve key issues. Use basic analytical methods to identify problems for client scenarios and recommend solutions. Ensure all coaching plans are executed in a timely manner. Work closely with Quality and CS operations leaders to ensure improved Report and document the observations and feedback and share relevant updates to all required stakeholders. Translate customer service business requirements into training / coaching action plans. Any adhoc activities associated with skill enhancement of on of floor associates. Requirements: Coaching Certification from a reputed institute. Working knowledge of research methodology and principles. Experienced in development needs assessment (TNA) techniques/ tools. Advanced knowledge of relevant tools required to help participants learn and to extend support to them. Advanced Customer Service attitude, skills and knowledge. Ability to translate customer service business requirements into training / coaching action plans. Client consulting skills. Willingness to relocate, travel and work in shifts, at short notice. Ability to Listen effectively and build rapport. Excellent Collaboration and Interpersonal skills. Consistently display strong knowledge of customer service domain and drive customer centricity. Qualifications: Candidate must possess a bachelors degree in any field. Min. 4 -5 yrs. experience as a communication Coach or Communication and Culture Trainer Excellent in MS office products (Excel, Word, Outlook, PowerPoint). Experienced in training scheduling, delivery and reporting. Interface effectively and professionally with all levels of management both internally and externally. Excellent Oral and Written communication skills. Excellent analytical and problem-solving skills. Must adhere and non-negotiables: 4-5 years of overall work experience. 2-3 years of experience in working in Service Desk/ Technical Support environment. Relevant experience in conducting Service Desk/Technical training 2-3 years of conducting technical trainings in Service Desk or Tech product support environment ITIL certified preferred, must be ITIL trained (ITILv3 or v4) Hands on experience on ITSM tools e.g. SNOW, Remedy, CISM Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

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4.0 - 9.0 years

0 - 3 Lacs

Bengaluru

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Greetings from Infosys BPM Ltd., We are hiring for Service Desk Trainer in Bangalore, please walk-in for the interview on 26th and 27th June 2025 at Bangalore. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 26th and 27th June 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Bangalore Qualification : Full time Graduates (15 Years of Education) Experience : 4 - 8 Years Job Description: Process Lead Location: Bangalore Employment Type: Full-Time. Key Responsibilities: Provide coaching to improve Communication (incl. English Language), Soft Skills (Customer / end user connect and Cultural understanding (US / UK, etc.). Conduct one -one or Group Coaching for a targeted group of associates on a rotational basis. Identify needs for development and provide interventions not limited to training, activities & engagement. Conduct facilitation workshops as part of the coaching needs. Undertake continuous observations and feedback for bottom quartile associates. Develop the supervisory staff on issue identification and coaching mechanism. Undertake Training needs Analysis. Conduct Daily Huddles for the span mapped. Responsible to deliver on the agreed Metric / MoS as an outcome to successful coaching. Utilize relevant tools required to help participants learn and to extend support to them. Examine data from multiple sources and integrate data/ inputs to determine and resolve key issues. Use basic analytical methods to identify problems for client scenarios and recommend solutions. Ensure all coaching plans are executed in a timely manner. Work closely with Quality and CS operations leaders to ensure improved Report and document the observations and feedback and share relevant updates to all required stakeholders. Translate customer service business requirements into training / coaching action plans. Any adhoc activities associated with skill enhancement of on of floor associates. Requirements: Coaching Certification from a reputed institute. Working knowledge of research methodology and principles. Experienced in development needs assessment (TNA) techniques/ tools. Advanced knowledge of relevant tools required to help participants learn and to extend support to them. Advanced Customer Service attitude, skills and knowledge. Ability to translate customer service business requirements into training / coaching action plans. Client consulting skills. Willingness to relocate, travel and work in shifts, at short notice. Ability to Listen effectively and build rapport. Excellent Collaboration and Interpersonal skills. Consistently display strong knowledge of customer service domain and drive customer centricity. Qualifications: Candidate must possess a bachelors degree in any field. Min. 4 -5 yrs. experience as a communication Coach or Communication and Culture Trainer Excellent in MS office products (Excel, Word, Outlook, PowerPoint). Experienced in training scheduling, delivery and reporting. Interface effectively and professionally with all levels of management both internally and externally. Excellent Oral and Written communication skills. Excellent analytical and problem-solving skills. Must adhere and non-negotiables: 4-5 years of overall work experience. 2-3 years of experience in working in Service Desk/ Technical Support environment. Relevant experience in conducting Service Desk/Technical training 2-3 years of conducting technical trainings in Service Desk or Tech product support environment ITIL certified preferred, must be ITIL trained (ITILv3 or v4) Hands on experience on ITSM tools e.g. SNOW, Remedy, CISM Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Documents to Carry: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

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2.0 - 3.0 years

10 - 15 Lacs

Chennai

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Leads employees using machinery or equipment to assist with all manufacturing activities of a plant or production process, including production, materials, health & safety, quality control, and other steps along a production line. Key responsibilities Operations Management Provide operational support services and sometimes act as first-line contact of a transactional operations area. Involves using existing systems and protocols. Operating Machine or Equipment Operate complex machines and systems, adjusting processes to optimize quality and productivity. Also responsible for generating solutions to complex inefficiencies. Production Planning Contribute data and information to production plans. Run reports, check accuracy, and distribute information. Leadership and Direction Coordinate a team while performing routine work. Equipment Changeover Help to changeover and conduct inspections of equipment with guidance. Equipment Total Productive Maintenance Troubleshoot and diagnose equipment for emergency repairs and carry out preventive maintenance routines. Work Scheduling and Allocation Organize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary. Health, Safety and Environment Follow the organizations Health, Safety and Environment (HS&E) policies, procedures and mandatory instructions; to identify and mitigate risks, and to safeguard the environment and the we'llbeing of oneself and others. Quality Conduct complex analyses, quality tests and inspections that require a high level of independent judgment. Performance Management Prioritize own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance. Organizational Capability Building Provide coaching to team members to develop their skills. Operational Compliance Develop working knowledge of the organizations policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards. Internal Communications Use the internal communications system to access specific information. Improvement/Innovation Implement improvements and provide feedback on them. Use change management systems and protocols to provide routine supportive services. Skills Planning and Organizing Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. Verbal Communication Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies. Health and Safety Applies comprehensive knowledge and skills to independently manage and apply safe systems of work while providing guidance and training to others. Policy and procedures Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. Action Planning Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements. Review and Reporting Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports. Equipment Utilization Uses comprehensive knowledge and skills to act independently while guiding and training others on optimizing the utilization of production plant, equipment and materials. Masters Service Conversations Works at an intermediate level to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works with guidance. Education: Diploma or Equivalent Experience: Minimum 2-3 Years

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Exploring Support Services Jobs in India

Support services jobs in India provide a wide range of opportunities for job seekers looking to kickstart their careers or make a switch to a new field. These roles encompass various functions such as customer support, technical support, administrative support, and more. With the growing demand for support services professionals in both domestic and international companies, job seekers in India have a plethora of options to choose from.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These cities are known for their thriving job markets and have a high demand for support services professionals across industries.

Average Salary Range

The average salary range for support services professionals in India varies based on experience and expertise. Entry-level positions can expect to earn anywhere between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the support services field, career progression typically follows a trajectory from entry-level roles to more senior positions. For example: - Support Executive - Senior Support Executive - Team Leader - Support Manager

Advancing in this field often requires gaining experience, acquiring additional skills, and taking on more responsibilities.

Related Skills

In addition to technical skills related to support services, professionals in this field may benefit from developing skills such as: - Communication skills - Problem-solving abilities - Time management - Customer service orientation

Interview Questions

  • What motivated you to apply for this support services role? (basic)
  • How do you handle stressful situations when dealing with customer complaints? (medium)
  • Can you walk us through a time when you had to troubleshoot a complex technical issue for a customer? (advanced)
  • How do you prioritize tasks when faced with multiple customer requests simultaneously? (medium)
  • What tools or software do you use to track and manage customer support tickets? (basic)
  • How do you ensure consistent quality in your interactions with customers? (medium)
  • Describe a time when you had to collaborate with team members from different departments to resolve a customer issue. (medium)
  • How do you stay updated on the latest trends and developments in the support services industry? (basic)
  • Can you provide an example of a successful cross-selling or upselling experience you've had with a customer? (medium)
  • How do you handle a situation where a customer is dissatisfied with the resolution provided? (advanced)
  • What metrics do you think are important to track in a support services role, and why? (medium)
  • How do you approach training new team members in support services processes and protocols? (medium)
  • Describe a challenging interaction you had with a customer and how you resolved it. (medium)
  • How do you ensure data security and confidentiality when handling customer information? (basic)
  • What steps do you take to maintain a positive relationship with customers over time? (medium)
  • Have you ever had to de-escalate a tense situation with a customer? If so, how did you handle it? (medium)
  • Can you share an example of a time when you had to think creatively to solve a customer's problem? (advanced)
  • How do you handle feedback, both positive and negative, from customers? (medium)
  • What do you think sets apart exceptional support services professionals from others in the field? (basic)
  • How do you approach continuous learning and skill development in your role? (basic)
  • Describe a time when you had to handle a high volume of customer inquiries within a short time frame. How did you manage it? (medium)
  • How do you ensure that you are providing accurate and consistent information to customers across different channels? (medium)
  • Can you provide an example of a time when you had to work on a cross-functional project that impacted customer support processes? (advanced)
  • How do you handle situations where a customer is in violation of company policies or terms of service? (medium)
  • What do you think are the key qualities that a support services professional should possess? (basic)

Closing Remark

As you explore opportunities in the support services field in India, remember to showcase your skills, experiences, and passion for helping customers. By preparing well for interviews and demonstrating your ability to handle various support scenarios, you can stand out as a strong candidate in this competitive job market. Best of luck in your job search!

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