Home
Jobs
Devrev logo

Strategic Operations Manager / Sr. Associate

3 - 8 years

5 - 10 Lacs

Mumbai

Posted:5 days ago| Platform: Naukri logo

Apply

Skills Required

Data analysis Product engineering Operational excellence Financial analysis Project management Analytical Management consulting Investment banking Analytics CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

DevRev
DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.
Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.
Strategic Operations Manager / Sr. Associate

Building the Operating System for DevRevs Growth

Location: Mumbai, India

About Strategic Operations at DevRev
The Strategic Operations team designs and optimizes the operational foundation that enables DevRev to scale efficiently. Were the behind-the-scenes architects who ensure our product, engineering, sales, marketing, and support teams have the processes, systems, and workflows they need to deliver exceptional results for our customers.
We dont just maintain the status quo we reimagine how work gets done. Our team identifies where bold operational redesigns are needed and where small efficiency gains can compound into significant impact. Every project we tackle is designed to evolve with DevRev as we grow.
What Youll Own

End-to-End Process Excellence

Take ownership of operational areas from diagnosis through implementation, driving measurable improvements that scale with our business.

Cross-Functional Problem Solving

Collaborate with teams across DevRev to identify bottlenecks, design solutions, and implement changes that enhance productivity and results.

Data-Driven Strategy

Leverage analytics and financial modeling to guide decisions, track performance, and demonstrate the impact of operational improvements.

Strategic Project Leadership

Lead initiatives from concept to completion, ensuring solutions are both elegant and scalable for our rapidly evolving needs.
Potential Focus Areas

Corporate Strategy:

Align strategic initiatives for cohesive, cross-departmental growth

Revenue Operations:

Optimize sales processes and deal structuring workflows

Marketing Operations:

Develop data-driven inbound strategies and lead conversion systems

Customer Success:

Design upsell frameworks and churn mitigation strategies

Operational Excellence:

Automate manual processes and eliminate workflow inefficiencies
What Were Looking For

Experience Foundation

3+ years in management consulting, investment banking, or strategic operations at a tech company or high-growth startup.

Analytical Excellence

Strong data analysis skills with proven ability to translate insights into actionable process improvements and operational wins.

Communication & Influence

Exceptional ability to communicate complex recommendations clearly to both technical and non-technical stakeholders across all organizational levels.

Financial Acumen

Comfortable with financial analysis, ROI modeling, and using data to build compelling business cases for operational changes.

Project Management

Experience managing multiple concurrent projects in fast-paced, dynamic environments while maintaining quality and meeting deadlines.

Educational Background

Bachelors degree in Business, Economics, Engineering, or related field. MBA or advanced degree preferred.
Why This Role Matters
Youll be instrumental in building the operational foundation that enables DevRevs next phase of growth. Your work will directly impact how efficiently we scale, how effectively our teams collaborate, and how successfully we serve our customers.
This is an opportunity to shape how a rapidly growing company operates not just for today, but for the years ahead.
Ready to Build Something Exceptional?
If youre excited about designing operational excellence from the ground up and seeing your strategic thinking translate into measurable business impact, wed love to hear from you.

Culture
The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
That is DevRev!

More Jobs at Devrev

Automation Architect

Chennai

7.0 - 12.0 yrs
|

INR 14 - 19 Lacs

Demand Generation Content Writer

Chennai

2.0 - 5.0 yrs
|

INR 3 - 6 Lacs

Member of Technical Staff

Bengaluru

5.0 - 10.0 yrs
|

INR 7 - 12 Lacs

Senior Member of Technical Staff - Search & Recommendation Systems

Bengaluru

6.0 - 11.0 yrs
|

INR 8 - 13 Lacs

Member of Technical Staff - Search & Recommendation Systems

Bengaluru

5.0 - 10.0 yrs
|

INR 7 - 12 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Devrev
Devrev

Software / Technology

N/A

RecommendedJobs for You

Devrev logo

Strategic Operations Manager / Sr. Associate

Devrev

Mumbai

UC Inclusive Credit logo

Senior Operations Executive

UC Inclusive Credit

Bengaluru

Microland logo

Associate Director - Projects

Microland

Bengaluru

Abbott logo

Manager Technical Operations

Abbott

Baddi

Swiss Re logo

Records Manager I

Swiss Re

Bengaluru

Amazon logo

Manager II, Operations, ROC RS

Amazon

Hyderabad

2070health logo

Operations Manager- Everhope Oncology

2070health

Gurugram

Lupin logo

Deputy General Manager - Corporate Quality

Lupin

Mumbai

Dr Agarwals Eye Hospital logo

Centre Head Operations (Grade depending on your experience) - Wadala

Dr Agarwals Eye Hospital

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Indevia logo

Operation Manager

Indevia

Mumbai