2203 Store Operations Jobs - Page 48

Key Responsibilities: Supervising and Training Staff: Hiring, training, and coaching retail staff to ensure they provide excellent customer service and maintain store standards. Managing Daily Operations: Overseeing daily tasks, opening and closing procedures, and ensuring compliance with company policies. Customer Service: Addressing customer inquiries, complaints, and escalations promptly and effectively. Inventory Management: Monitoring stock levels, coordinating restocking, and maintaining merchandise displays. Sales and Promotions: Collaborating with management to implement sales strategies and promotions, and ensuring sales targets are met. Store Presentation: Maintaining a clean, organized, and visually appealing store environment. Performance Management: Monitoring staff performance, conducting appraisals, and providing feedback and coaching. Health and Safety: Ensuring the store meets health and safety regulations and maintaining a safe environment for staff and customers. Reporting: Providing regular updates to store management on sales performance, inventory levels, and other relevant metrics.

- Data Entry, Material Packing, Dispatching, Loading & Unloading - Maintain all records pertaining to stores - Keep track of all materials in the store - Oversee material unloading and coordinate with local agencies for operations.

Job Description Company Overview Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail provides superior quality products, unmatched shopping experiences, and serves over 193 million loyal customers across 15,000+ stores in 7,000+ cities. With a strong supply chain, technology infrastructure, and a workforce of over 10,001 employees, Reliance Retail continues to innovate in the retail sector. Job Overview We are seeking a Junior Department Manager to join our team at Reliance Retail. This full-time position is located in Nandurbar - Maharashtra The Department Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving departmental performance in alignment with company objectives. JOB DESCRIPTION Job Role: Store Operations Job Position: Department Manager Value Stream: Retail Operations Function: Store Operations Location: Nandurbar - Maharashtra KEY RESPONSIBILITIES AND KPIs OF THE ROLE Responsibilities (To be adapted as per the level) Achieve revenue, gross margin Control inventory level and shrinkage Adhere to Mockshop guidelines 100% SOP Implementation Statutory Compliance KPIs Achieve AOP SOP Implementation and Adherence in department. People Management Inventory control Competition update Financial Planning & Budgeting Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF) Increase margins and minimize expenses Control shrinkage Achieve higher average transaction value per customer People Management Control Attrition Product knowledge, brand differentiation Optimize manpower resource for category Functional and behavioral training Update category and store associates on latest development in new product/brands and presentation/selling technique Policies, Processes & Procedures SOP Implementation and Adherence in department Achieve targeted ATS(Available to Ship) and Conversion Mystery Shopping Findings and Improvement Gather consumer data for feedback Adhere to Mockshop guidelines OPERATING NETWORK Key Interactions: Internal Subordinates Within the Function Outside the Function Customer Sales Associate(CSA) House Keeping Team Support Function Security & Loss Prevention Team External External Interface (Outside RIL) Vendors External Brand Supervisor Education Qualifications: Graduation Experience: Min 2 Yrs Experience Functional / Behavioral competencies required to execute the role FUNCTIONAL COMPETENCIES Ability to work under pressure Number proficiency Customer Centricity Microsoft Excel Knowledge BEHAVIORAL COMPETENCIES Good communication skills Analytical & Presentation Skills Possible Next Role Movement: Store Manager In Training

Job Requirements To formulate the store strategy in alignment with the overall business strategy to effectively manage the sales, operations, marketing & administration of a store and to meet or exceed the business targets of sales, profitability, ROI etc. External Interfaces Internal Interfaces Key customers Government Officials/Regulatory Authorities Regional teams IRSG team VM team Merchandising team Support teams Job Requirements Education GraduateRelevant Experience 6- 8 years with experience in similar positions of responsibility Behavioural Skills Customer Centricity Delivers Results Build Effective Teams Nurtures Relationships Influences for Impact KnowledgeSales/ retail experience Stakeholder Management Process Contributions Process ContributionProcess OutcomePerformance Measure Sales: Sales planning: Business plan formulation Provide inputs to the ABM/ RE to consolidate the potential sales on the stores and develop the annual business targets Develop and seek approval on the manpower norms for the store with the ABM/ RE Annual business plan Year on Year business growth Sales: Evaluation and control: Conducting business performance reviewsMonitor the financial performance of store against targets periodically Develop and implement reporting & review mechanisms to track operational performance and ensure course correction Business performance review calendar Percentage of deviation from target achievement Sales: Retail Operations: Store ManagementDrive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met Ensure adequate level of staffing in the store as per store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities and targets are cascaded appropriately and effectively monitored Monitor the indents for the stock based on the options shown by the symphony systems and ensure optimization Ensure adherence of the staff to the Code of Conduct viz.Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc. Review the various financial records and ensure that its consistent as per the guidelines; Ensure that all the commercial compliance is carried out as per the corporate guidelines Anchor periodic customer meets for birthdays, anniversaries, dormancy drives etc. and ensure maximum customer Manage the store operations in the store in coordination with all the relevant stakeholders like admin, IRSG, Regional VM etc. Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences. Asses the ageing of stock and product Mix as per the market preferences within the store and coordinate with the merchandising team for optimization Support the marketing plan formulation in coordination with the marketing teams and the ABMs with daily monitoring of the activities identified Ensure implementation of lean retaining principles in the store Store operating policy Increase in customer satisfaction score Increase in revenue Number of cases of non-compliance Adherence to timelines Sales: Retail marketing Develop the annual marketing plans and BTL activities along with the ABM Propose activity for the retail initiatives in stores and marketing support in terms of VM updation, gift with purchase introduction & promotions etc. Annual retail marketing calendar Increase in sales Increase in customer satisfaction scores Sales: Retail Operations: Scheme managementEnsure roll out of the national schemes in the store as per the defined timelines with coordination from the retail operations and finance teams Provide inputs to the ABMs, REs and retail operations teams in developing region specific schemes for potential seasonal improvement in sales Scheme roll out Adherence to timelines Sales: Retail Operations: Feedback managementCollate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings Participate in product meet periodically and select the products as per the prevailing trend and customer demands Feedback mechanism Increase in customer satisfaction score Sales: Retail operations: Incentive managementEnsure pay-out of the incentive schemes to the store staff as per individual performance with coordination from the relevant teams and escalate appropriately if needed Incentive scheme management Number of cases of non-compliance Sales: Retail operations: Training and developmentConduct training need analysis in the store and nominate staff to undergo re-training when required Conduct specific training and re-training sessions to the store staff on new systems, policies and processes Annual training calendar Effectiveness of training Increase in sales Sales: Retail operations: Recruitment & SelectionConduct interviews for the selection of store staff with coordination from the HR teams and regional teams Recruitment policy Quality of new hires Retail operations: Field sales operations management: Customer complaint resolutionManage customer queries and complaints as per the company guidelines; Identify and engage with high profile and regular customers to extend better services Complaint resolution policy Customer satisfaction scores People & Talent Management Drive a culture of diversity, performance and transparency in the store and ensure the employees in the store are engaged. Mentor and develop staff using a supportive and collaborative approach. Ensure talent pipeline is created by succession planning for the critical positions in the region. Employee Engagement Performance Diversity & Integration

Responsibilities: * Manage area operations: retail & store ops * Ensure compliance with company policies & procedures * Collaborate with stakeholders on strategic planning * Oversee store management & planning

Company profile : Our client is a multinational footwear, apparel and fashion accessories manufacturer and retailer of Moravian origin, headquartered in Lausanne, Switzerland. The corporation is one of the world's leading shoemakers by volume with 150 million pairs of shoes sold annually. Position : Store Manager Location : Pan India - Branches across all these areas Qualification : 10th + 12th + Graduation (No backlogs) Age : 37 Max Exp : 1+ Exp as a Department manager / Store Manager / Restaurant manager / Assistant restaurant manager Interview mode : 1st round VC Interview 2nd round VC interview Store Manager responsibilities include: Developing store strategies to raise customers pool, expand store traffic and optimize profitability Meeting sales goals by training, motivating, mentoring and providing feedback to store staff Ensuring high levels of customers satisfaction through excellent service Complete store administration and ensure compliance with policies and procedures Maintain outstanding store condition and visual merchandising standards Report on buying trends, customer needs, profits etc Propose innovative ideas to increase market share Conduct personnel performance appraisals to assess training needs and build career paths Deal with all issues that arise from staff or customers (complaints, grievances etc) Be a shining example of well behaviour and high performance Additional store manager duties as needed

TO HANDLE STORE RELATED ALL THE ACTIVITIES AS PER CGMP. RESPONSIBLE FOR ALL THE DAILY WEEKLY AND MONTHLY REPORTS AND STOCKS Required Candidate profile Preferably someone from the Pharma Industry Experience.

Role & responsibilities We are seeking a dynamic and experienced Store Manager to lead our Mens Apparel store. The ideal candidate will have a proven track record of managing high-performance retail teams, driving sales, and delivering exceptional customer service. Key Responsibilities: Lead and manage day-to-day store operations ensuring operational excellence. Drive sales and achieve store targets through effective team leadership and customer engagement. Ensure the store is merchandised according to brand standards and seasonal trends. Recruit, train, coach, and develop store staff to enhance productivity and performance. Monitor stock levels, coordinate with the warehouse, and ensure availability of key SKUs. Analyze sales trends and KPIs to develop action plans for business growth. Maintain high standards of visual presentation and hygiene across the store. Manage customer escalations and ensure positive customer experience. Ensure compliance with SOPs, audit standards, and safety regulations. Coordinate with the marketing team for local promotions and events. Preferred candidate profile : Candidates only from Men's apparel are preferable Experience in overall store operations, staff management, visual merchandising, inventory control. Contact Details : Konika Singh 8104986816 Interested candidates can apply on konikaoasis@gmail.com

Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store employees by recruiting, selecting, orienting, and training employees planning, monitoring, and appraising job results. Required Candidate profile Candidate should be at Hyderabad . Candidate ought to have experience in an apparel industry.

As a Leading Pharmaceutical company, we are undergoing large-scale expansion, and we have multiple new stores launches across various locations. In line with this, we are organizing walk-in recruitment drives in Bangalore and Mumbai on the following dates: Bangalore: 30th June 2025 (Monday) Mumbai: 30th June 2025 (Monday) Open Positions: Pharmacists Senior Pharmacists Qualifications: B.Pharma or D.Pharma with a valid state pharmacy license Experience: Pharmacists: 6 Months to 1 year of experience ( Freshers with valid licenses are welcome to apply) Senior Pharmacists: Minimum 3 years of experience with team handling and store management experience Salary : Pharmacists: 3.5 LPA Senior Pharmacists: 5 LPA

We are looking for a highly skilled and experienced Store Customer Experience & Engagement Executive to join our team at Titan Company Ltd. The ideal candidate will have 6-9 years of experience in customer experience and engagement, with a strong background in retail. Roles and Responsibility Develop and implement effective customer experience strategies to enhance store operations. Collaborate with cross-functional teams to ensure seamless execution of customer initiatives. Analyze customer feedback and market trends to identify areas for improvement. Design and deliver training programs to educate staff on customer service best practices. Foster strong relationships with customers through excellent communication and problem-solving skills. Monitor and report on key performance indicators related to customer satisfaction and loyalty. Job Requirements Proven experience in customer experience and engagement, preferably in the retail industry. Strong understanding of customer needs and preferences, with the ability to apply this knowledge in a fast-paced environment. Excellent communication, interpersonal, and problem-solving skills. Ability to work collaboratively with diverse stakeholders, including customers, colleagues, and management. Strong analytical and project management skills, with attention to detail and the ability to meet deadlines. Familiarity with CRM software and technology solutions is an asset.

Responsibilities: * Manage inventory levels & stock rotation * Ensure customer satisfaction through exceptional service * Oversee store operations & staff performance * Meet sales targets & budget goals

Role & responsibilities Store handling,store sales,target achieve,VM ,Store cleanliness,SOP to follow,good communication skill Preferred candidate profile Need to be well groomed with pleasing personality and good communication skill.Prefer candidates who have worked with some known fashion labels in luxury sector who are presentable.Candidates from North eastern region having good communication skills in English are welcome to apply. Perks and benefits As per the sales performance Since this job vacancy is for Kolkata Domestic Airport which runs 24 hours ,the candidate needs to be open to work in rotational shifts for Morning,Afternoon or Night.

1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in J&K Perks and benefits Fooding+ Canteen Facilities

Role & responsibilities (Candidates with Experience in SAP only apply) 1. Co-ordination of Engineering stores, establishing systems to control materials and spares to support a 24/7 operational plant 2. Ordering and control of materials using SAP 3. Control refurbishment work process for all spare parts, overhauls and repairs 4. Improve the control of deliveries for engineering and production materials, to avoid lost or missing critical items that may affect production 5. Maintain House keeping and keep all materials on approved rack. 6. Timely checking of bills of suppliers & raising the PRs. On time clearance of incoming Receipts 7. All materials to be check and count physically and ensure with party challan. If any deviation found than inform to HO 8. Ensure continual improvement of QMS & EMS and Comply with defined procedures. 9. Ensure effective performance management review (for Goal setting, Quarterly, half yearly & annually) and feedback to team . 10. Performance review of Team 11. Training Identification and imparting On job trainings 12. Develop People competency by way training, coaching & mentoring in coordination with HR

To achieve the revenue and profit targets for the store. To monitor and control expenses through efficient store operations. Implement plans to maximize sale To forecast plan for the volume levels for achieving the store targets Team Handling

Roles and Responsibility Manage daily store operations, including opening and closing procedures. Lead and motivate a team of sales associates to meet sales targets. Implement visual merchandising strategies to enhance store appearance. Analyze sales reports and develop strategies to increase revenue. Ensure excellent customer service and resolve customer complaints. Maintain high standards of product knowledge and make recommendations to customers. Job Requirements Proven experience as a Floor Manager or similar role in retail management. Strong leadership and communication skills with the ability to motivate teams. Excellent customer service skills and the ability to handle difficult situations. Ability to analyze sales data and develop strategies to increase revenue. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and adapt to changing situations.

Job Description 1. Opening and Closing Stores on given time 2. FIFO Maintaining 3. Maintaining Hygiene at store. 4. Making Daily/weekly expiry report and Closing stock report 5. Store live status and offer checking on aggregators planforms.

Must have experience in Stores / Warehouse of Food (Grocery, Dairy, Fruits & Veg, Meat, Dry Supplies, Frozen & Chilled Products) Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements. Responsible for the completion of defined processes and procedures to the deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Service and administrative functions in the pickup and delivery area. Identifies anomalies as they arise and uses judgment based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Able to understand logistics partner scan/website shipment movement etc. Interpersonal Skills; Written & Verbal Communication Skills; Team Working Skills; Microsoft Office/ Microsoft Excel & PC Skills; Problem Solving Skills, Decision making, escalation handling & convincing. Leadership Skills; Team Working Skills; Problem Solving Skills; Planning & Organizing Skills; Accuracy & Attention to Detail.

Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service. Guarantee consistently high standards of customer experience within the Store in accordance with PUMAs Brand Values and service standards. Responsible for recruitment, training, development and succession of high performing, results driven Associates and Management. Hold each member of the store team accountable to meeting / exceeding company expectations through weekly productivity conversations, daily coaching in the moment, performance recognition, and performance action notices as necessary. Spends 85% of their working time on the sales floor engaging with consumers, selling, and coaching employees. Accountable for payroll control and selling driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers. Analyze customer profiles, buying trends, and competitive information to impact and drive business. Directly responsible for execution and processing of both incoming and outgoing merchandise. Directly responsible for Loss Prevention and Operational compliance within store. Communicate, manage and execute all Marketing driven initiatives and events within budget and according to all Policies & Procedures. Develop and maintain strong communication with local PR and marketing. Participate in new store openings and/or store closings; travel may be required. Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required. Interested candidate, please share your resume at hakeem.farwa@puma.com.

Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service. Guarantee consistently high standards of customer experience within the Store in accordance with PUMAs Brand Values and service standards. Responsible for recruitment, training, development and succession of high performing, results driven Associates and Management. Hold each member of the store team accountable to meeting / exceeding company expectations through weekly productivity conversations, daily coaching in the moment, performance recognition, and performance action notices as necessary. Spends 85% of their working time on the sales floor engaging with consumers, selling, and coaching employees. Accountable for payroll control and selling driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers. Analyze customer profiles, buying trends, and competitive information to impact and drive business. Directly responsible for execution and processing of both incoming and outgoing merchandise. Directly responsible for Loss Prevention and Operational compliance within store. Communicate, manage and execute all Marketing driven initiatives and events within budget and according to all Policies & Procedures. Develop and maintain strong communication with local PR and marketing. Participate in new store openings and/or store closings; travel may be required. Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required. Interested candidate, please share your resume at hakeem.farwa@puma.com

Role & responsibilities: Locations: Bangalore, Tamil Nadu, Hyderabad, Telangana, Kolkata, Bihar, Chhattisgarh To achieve the revenue and profit targets -P&L for the store. To monitor and control expenses through efficient store operations. To control shrinkage. Handle internal & external audits of the store. Implement plans to maximize sales while controlling expenses within the budget. To ensure the set up of a conducive environment at the store to facilitate purchase decisions and provide customer service. To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner. To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback To ensure that the company policy and procedures are communicated in a timely manner and adhered accordingly. To monitor sales figures vis--vis forecast and interpret trends to facilitate planning Communicate actual sales vs. budgeted to all store employees and to ensure achievement of targets. To monitor trade-in products, its inventory management and controlling its logistics and disposal. To optimize age of inventory and ensure stock turns. To oversee the inventory process in the store and ensure damaged and defective goods are processed on time and in an accurate manner. To maintain a competition radar and communicate timely feedback w.r.t product, price and promotions. Constantly innovating methodologies to improve customer footfalls and conversion ratio. Scheduling of floor manpower to customer ratio to adequately meet the customer interface. Ensure that the store maintains outstanding customer standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service. Ensuring that the staff presentation is in line with company preferred standards Managing and motivating the store team to increase sales and ensure efficiency. To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets. Leading the sales team to provide excellent service through greater product knowledge. To ensure timely review and feedback takes place for all store employees.

Role & responsibilities: Locations: Bangalore, Tamil Nadu, Hyderabad, Telangana, Kolkata, Bihar, Chhattisgarh To achieve the revenue and profit targets -P&L for the store. To monitor and control expenses through efficient store operations. To control shrinkage. Handle internal & external audits of the store. Implement plans to maximize sales while controlling expenses within the budget. To ensure the set up of a conducive environment at the store to facilitate purchase decisions and provide customer service. To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner. To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback To ensure that the company policy and procedures are communicated in a timely manner and adhered accordingly. To monitor sales figures vis--vis forecast and interpret trends to facilitate planning Communicate actual sales vs. budgeted to all store employees and to ensure achievement of targets. To monitor trade-in products, its inventory management and controlling its logistics and disposal. To optimize age of inventory and ensure stock turns. To oversee the inventory process in the store and ensure damaged and defective goods are processed on time and in an accurate manner. To maintain a competition radar and communicate timely feedback w.r.t product, price and promotions. Constantly innovating methodologies to improve customer footfalls and conversion ratio. Scheduling of floor manpower to customer ratio to adequately meet the customer interface. Ensure that the store maintains outstanding customer standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service. Ensuring that the staff presentation is in line with company preferred standards Managing and motivating the store team to increase sales and ensure efficiency. To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets. Leading the sales team to provide excellent service through greater product knowledge. To ensure timely review and feedback takes place for all store employees.

Role & responsibilities: Locations: Bangalore, Tamil Nadu, Hyderabad, Telangana, Kolkata, Bihar, Chhattisgarh To achieve the revenue and profit targets -P&L for the store. To monitor and control expenses through efficient store operations. To control shrinkage. Handle internal & external audits of the store. Implement plans to maximize sales while controlling expenses within the budget. To ensure the set up of a conducive environment at the store to facilitate purchase decisions and provide customer service. To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner. To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback To ensure that the company policy and procedures are communicated in a timely manner and adhered accordingly. To monitor sales figures vis--vis forecast and interpret trends to facilitate planning Communicate actual sales vs. budgeted to all store employees and to ensure achievement of targets. To monitor trade-in products, its inventory management and controlling its logistics and disposal. To optimize age of inventory and ensure stock turns. To oversee the inventory process in the store and ensure damaged and defective goods are processed on time and in an accurate manner. To maintain a competition radar and communicate timely feedback w.r.t product, price and promotions. Constantly innovating methodologies to improve customer footfalls and conversion ratio. Scheduling of floor manpower to customer ratio to adequately meet the customer interface. Ensure that the store maintains outstanding customer standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service. Ensuring that the staff presentation is in line with company preferred standards Managing and motivating the store team to increase sales and ensure efficiency. To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets. Leading the sales team to provide excellent service through greater product knowledge. To ensure timely review and feedback takes place for all store employees.

Role & responsibilities: Locations: Bangalore, Tamil Nadu, Hyderabad, Telangana, Kolkata, Bihar, Chhattisgarh To achieve the revenue and profit targets -P&L for the store. To monitor and control expenses through efficient store operations. To control shrinkage. Handle internal & external audits of the store. Implement plans to maximize sales while controlling expenses within the budget. To ensure the set up of a conducive environment at the store to facilitate purchase decisions and provide customer service. To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner. To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback To ensure that the company policy and procedures are communicated in a timely manner and adhered accordingly. To monitor sales figures vis--vis forecast and interpret trends to facilitate planning Communicate actual sales vs. budgeted to all store employees and to ensure achievement of targets. To monitor trade-in products, its inventory management and controlling its logistics and disposal. To optimize age of inventory and ensure stock turns. To oversee the inventory process in the store and ensure damaged and defective goods are processed on time and in an accurate manner. To maintain a competition radar and communicate timely feedback w.r.t product, price and promotions. Constantly innovating methodologies to improve customer footfalls and conversion ratio. Scheduling of floor manpower to customer ratio to adequately meet the customer interface. Ensure that the store maintains outstanding customer standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service. Ensuring that the staff presentation is in line with company preferred standards Managing and motivating the store team to increase sales and ensure efficiency. To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets. Leading the sales team to provide excellent service through greater product knowledge. To ensure timely review and feedback takes place for all store employees.