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Tata Communications
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Sr Solution Architect - Global Solutions Engineering

Sr Solution Architect - Global Solutions Engineering

Tata Communications

8 - 13 years

25 - 30 Lacs

Mumbai

Posted:1 week ago| Platform:

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Skills Required

solution design ucaas pcce urc customer engagement cisco unified communications ucce unified communications cisco call manager voip ip telephony sip cvp genesys cisco voip presales cisco ip telephony ipt cucm voice gateways mgcp cx webex h323 rfp

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking to onboard a skilled Presales Specialist who brings deep expertise in solution design and customer engagement across modern CCaaS & UCaaS platforms. The ideal candidate should have experience with Genesys Cloud CX, Amazon Connect, NICE, Webex Contact Center (UCCE/PCCE/UCCX/Webex CC), MS Teams DR, OC, BYOC and a solid understanding of UCC & CC technologies. The role demands strong presales acumen, including RFP/RFI response writing, proposal creation, solution presentations, and customer workshops. As an SME, the candidate will collaborate with sales, engineering, and delivery teams to design compliant, scalable, and competitive solutions.

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Sr Solution Architect - Global Solutions Engineering