Sr. Manager, Talent Acquisition

The Talent Acquisition Manager role is crucial in attending all site meetings to gather information on recruitment assignments and validate hiring goals by client and location(s). Collaborating with the Sr. Sourcing Manager, you will ensure all insights regarding recruitment projects and hiring goals are properly documented. Your responsibilities will include managing Talent Scouts at the backend of the recruitment process. This involves activities such as reviewing candidate pre-screening questions and applications, assessing results to ensure candidates meet established thresholds, and ensuring verbal and written offers adhere to the established format and guidelines. As a hands-on manager, you will provide assistance to recruiting teams as needed for all backend recruitment activities. Additionally, you will oversee that Talent Scouts meet daily quotas and work closely with the Sr. Sourcing Manager to maintain a steady flow of candidate pipelines for interviews. During high recruitment demand, you will collaborate with the Sr. Sourcing Manager to provide support as necessary. In this role, you will build, engage, and lead a team of recruiters to meet recruitment quotas on a daily basis. Ensuring milestones and goals are achieved, you will provide training and education to recruiters on effective interviewing techniques and offer closure strategies. Supervising the recruitment process, you will manage candidate screening frameworks for consistency and uniformity. Leading the strategy and execution of backend recruitment activities, you will focus on KPI metrics and foster a culture of learning, development, and mentorship. The ideal candidate for this role should have at least 7 years of experience in recruitment, managing high-volume recruitment teams. Strong leadership in a metrics-driven environment and managing large-scale recruitment projects successfully are essential. You must excel in building relationships, communicating effectively, and possess a strategic mindset. Proficiency in multitasking, strong PC skills, and the ability to analyze data for decision-making are required. Commitment to inclusion, diversity, and openness to new ideas, along with teamwork, leadership skills, and a collaborative nature, are crucial attributes. ResultsCX offers a fun workplace environment, healthcare benefits, and opportunities for growth within the organization. As a premier customer experience partner, ResultsCX focuses on designing, building, and delivering digitally influenced customer journeys for Fortune 100 and 500 companies. With expertise in actionable analytics, CCaaS, and AI-powered digital experience platforms, ResultsCX empowers individuals to deliver exceptional customer experiences in alignment with evolving consumer expectations. Join us to be part of a high-performing and fun culture that drives next-generation customer experiences.,