Solution Engineer

Forensics Solution Engineer

India Exterro is currently seeking a highly motivated, organized, and customer-centric Solutions Engineer. In this role, you will be responsible for driving the revenue of the Exterro platform through both direct customer engagement and with channel partners. You will work closely with our Sales team, Channel team, partners, and customers to understand their technical and business challenges and position our portfolio to address customer needs and opportunities.

Responsibilities:

● Educate customers, partners, and prospects as to the capabilities and advantages of the Exterro platform through demonstrations, presentations, and technical sessions.

● Assist sales in the advancement and closure of qualified opportunities by evaluating and communicating customer goals and technical requirements.

● Develop and maintain a thorough understanding of the use cases, capabilities, and features of Exterro products and solutions within your area(s) of product alignment.

● Provide responses for formal (e.g. RFPs, RFIs) and informal product/technical requests.

● Create, prepare, and configure demo and/or Proof of Concept environments for team members. ● Collaborate with the Product Management and Marketing teams on a regular basis to provide information based on customer and industry interactions.

● Participate at conferences, trade shows, and other events.

● Participate in organizational efforts for growth, efficiency, and general improvement.

● Develop positive working relationships with customers and partners to support successful customer outcomes.

● Create documentation for hand-offs and organization of supported activity, customer workflows. ● Plan and execute successful Proof of Concept/Proof of Value activities.

● Join/follow relevant user groups, communities, etc. to stay abreast of industry developments.

● Support International Time zones (UK, USA, IN) as needed Requirements and Desired

Qualifications:

● Experience in a technical or product-related customer-facing role (SE, consultant, support engineer, etc.).

● Experience in corporate or law enforcement forensics

● Technical background with experience deploying services and applications on Windows

● Bachelor’s degree or relevant industry experience required.

● Relevant Certifications, such as EnCE, CFCE, ACE, CISSP, CHFI

● Good presentation skills.

● Good verbal and written communications skills.

● An action-oriented individual with a very strong initiative.

● Be a highly motivated, strong team player who is open to new ideas.