Software Support Associate

0 years

1 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Part Time

Job Description

Desirable Qualifications and Required Skills: B.Tech ( IT/CSE) or /BCA/BSc (IT) / Diploma with relevant Skills/or any other equivalent qualification. Sound interpersonal skills and good working knowledge of MS Word / Excel . Good troubleshooting and documentation and presentation skills.
Desirable Experience: 0-1 yrs relevant experience
Job Responsibilities:Software testing/ troubleshooting and providing customer support /gathering customer feedback through phone/online/remote access. Gathering customer requirements for new deliveries and readying the software builds for deployments. Assist module owner(s) in maintaining necessary documentations and copy writing user manuals.
Compensation:Starting salary of Rs 1.2 to 1.8 lac p.a (plus mobile phone/ travel allowance), depending relevant experience and proficiency in required skills.
Location(s):Amritsar

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