Social Media Executive

Key Responsibilities:

• Content Creation & Planning
• Develop, schedule, and publish engaging content across platforms (Instagram, Facebook, LinkedIn, Twitter, etc.)
• Assist in building monthly content calendars and campaigns aligned with brand strategy
• Utilize AI tools (e.g., ChatGPT, Canva, Grammarly, etc.) to optimize content quality and efficiency
• Client Management & Communication
• Maintain regular communication with clients, ensuring clarity on expectations, deliverables, and timelines
• Present reports, updates, and campaign insights in a clear, professional manner
• Proactively respond to client needs and handle feedback constructively
• Community Engagement & Social Listening
• Monitor and respond to comments, messages, and mentions in a timely, brand-appropriate voice
• Track trends and insights to identify engagement opportunities
• Analytics & Reporting
• Analyze performance metrics (reach, engagement, growth) and share actionable insights
• Use tools like Meta Business Suite, Google Analytics, and other reporting software
• Crisis Management & Adaptability
• Handle unexpected social or client-related situations with professionalism and composure
• Collaborate with internal teams to ensure timely solutions and responses

Key Requirements:

• Strong proficiency in written and spoken English
• Hands-on experience with AI-powered tools for content generation and optimization
• Ability to think creatively and strategically
• Prior experience in client servicing or account management
• Excellent interpersonal and communication skills
• Ability to multitask and adapt quickly in a fast-paced environment
• Familiarity with social media management tools (e.g., Hootsuite, Buffer, Later) is a plus

Preferred Qualifications:

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field
• 2–3 years of experience in social media or digital marketing
• Portfolio or examples of prior work (content calendars, campaigns, etc.)

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Experience:

• Social media management: 2 years (Preferred)
• client servicing: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person