Our systems and applications are exceedingly available and exceptionally performing. We are into the business, which touch everyone s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition, within a second, thousands of transactions happen concurrently. Our service is not limited to one junction, we are in 200+ countries.
We seek an experienced IT professional to join us as a Site Reliability Engineer, working in the Product Reliability Engineering function who will:
- Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all applications, products, and services including debit, prepaid and risk lines of business.
- Perform ongoing/Proactive analysis of various authorization, Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
- Work under direct supervision to ensure on-time delivery of projects, and production support plans for upgrades, enhancements, and deployments.
- Work closely with service partners such as product development, engineering teams to seamlessly implement the innovative solutions to improve the reliability, scalability, and efficiency.
- Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
- Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
- Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1/L2 peers.
- Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
- Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection, operations intelligent platform (OIP), Fault Isolation tool (FIT) across all Verifi products.
- Participate in on-call roster to support business including off-hours.
- Self-motivated, and have excellent interpersonal and communication skills.
Basic Qualifications:-
- Bachelors degree, OR 1-2 years of relevant work experience
Preferred Qualifications:-
- 1+ years of experience working w