Service Delivery Analyst II

Job Description

We re looking for a Senior Engineer - Service Delivery in our ever-evolving SRO Team to help us unleash the potential of every business. About the team Our Customer Experience Worldpayers are at the heart of it all enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they re always finding ways for us to grow together. Existing Team works on some of the most Advanced, Challenging and Relevant Applications in Financial Services and Technology. These Applications is a customer-facing product built on portal technology with the intent to deliver value-add business services to Vantiv s Merchant, FI and Partner Channel customers. The product provides authorized and authenticated users with access to transaction research, card management and other services that support their day-to-day processes and facilitate their business decision-making. What you ll own Perform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem, analysis and resolution, change deployment and certification, application performance, application operations management and development support. Opportunities to Work on Latest Technologies, Including - AWS Cloud , Kubernetes Deployments ,DevOps & Observability Tools. What you bring Candidate should be able to Understand & Perform Production Application Support activities. Good Hands-on Experience of 3-5years on Linux Based Application Environments, SQL, ITSM & Monitoring Tools. Basic \ Intermediate level of Understanding of - AWS Cloud , Kubernetes Deployments ,DevOps Tools Worldpay Values: Determined - You stay open - winning, and failing, as one. Always looking for solutions that add value. Inclusive - You collaborate, encouraging others to perform at their best, always welcoming new perspectives. Open - You work across borders, working with your team to achieve your collective goals.