Senior Support Analyst - Elastic Search Expert

Position Purpose
The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production.

The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment.

The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc.

The position is primarily oriented towards technical actions; however, some coordination activities are also in the scope of the mutualised team to provide an end-to-end service.

To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams.

A strong relationship is also to be built between the PF APS team and dedicated business lines teams.

The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation.

Responsibilities

Manage the SPLUNK discontinuation project

Help French and foreign subsidiaries to stop using SPLUNK

Support the foreign PFs subsidiaries during their migration or onboarding to the new offer LogAsAService (Elastic)

Coordinate above actions with other teams, especially Paris APS & worldwide application development teams.

Help, the offering Manager to deploy the technical solution based on the expertise of ITG's entities.

Contribute to the knowledge transfer with Paris APS teams.

Contribute to the definition of procedures and processes necessary for the team.

Contribute to the regular activity reporting and KPI calculation.

Contribute to continuous improvement actions.

Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope.

Elastic Search aka ELK expert

Elastic, KIBANA, SPLUNK, Excel

Strong Linux operational knowledge

Automation experience using Ansible/Python

Familiarity with Scheduling tools like Autosys

Familiarity with database technology is required: Oracle and SQL Server

Good knowledge on DevOps Tools

Strong knowledge IT infrastructure

Strong knowledge on Cloud technologies

Good written and spoken English.

Measure and identify areas for improving Quality and overall Delivery.

Able to communicate efficiently.

Good Team Player

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Ability to deliver / Results driven

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to manage / facilitate a meeting, seminar, committee, training

Analytical Ability

Ability to develop and adapt a process

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications