Service Coordinator

Job Description

!!! Urgent Opening !!! Position : Sales / Service Coordinator Location: Bhosari, Pune Experience: 2–5 Years Operation Area: In-house Office Work Qualification : Diploma / BE (Electrical or Mechanical) Reporting To : Service HOD Contact: HR Tejaswini – 7410785714 Share your resume: hrd@proarcindia.com Key Skills Required : 2+ years’ experience in in-house service coordination or sales support Fluent in English (spoken & written) Proficient in MS Excel (Advanced level) Strong product knowledge and ability to identify machine parts Excellent interpersonal and time management skills * Roles & Responsibilities : Prepare quotations for spare parts requested by end users Coordinate with service team for identifying correct parts Follow up with purchase and logistics teams for order tracking and dispatch Handle logistics documentation and ensure cost-effective delivery solutions Track order status till delivery to client Provide telephonic guidance for minor service issues Assign field engineers based on client location & need Ensure prompt and efficient service delivery Maintain strong communication with customers and internal teams Maintain client database and service history Analyze monthly service revenue vs machine sales Support AMC offer follow-ups and service team coordination Assist in marketing and service campaigns If you're detail-oriented, customer-focused, and ready to handle dynamic service operations — we’d love to hear from you! Apply Now hrd@proarcindia.com | 7410785714 Job Type: Full-time Pay: ₹17,086.00 - ₹30,144.27 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person