Senior tele caller

Job Description

At SL Money Fincap , we’re looking for an experienced telecalling professional who understands more than just calling volumes. Role Description This is a full-time on-site Senior Tele Caller role located in Noida. The Senior Tele Caller will be responsible for making outbound calls to potential customers, handling customer inquiries, and maintaining customer satisfaction through excellent service. Please note that this role goes beyond dialing – it’s about smart lead qualification, client advisory, documentation precision, compliance, and team mentorship . If you’ve worked in a Bank/ NBFC/ DSA setup/ Finance Consultant firm and are confident with loan products, CIBIL norms, RBI guidelines , and client engagement at a consultative level , we’d love to connect. Qualifications Excellent communication and interpersonal skills Proven track record in sales or telemarketing High-quality lead generation & conversions Strong product knowledge (loans, cards, working capital) 100% compliance with regulatory and data norms Ability to multitask and prioritize in a fast-paced environment Knowledge of CRM software and call center systems is a plus Strong problem-solving skills and attention to detail High school diploma or equivalent