Senior Manager - APAC Logistics Solutions Lead

ROLE SUMMARY

This role supports local market, regional and other global Market Logistics initiatives (new/ongoing) at Pfizer. As a member of the Digital Enterprise Logistics Solutions team, this position provides an opportunity to partner with other members of the team, business stakeholders and a variety of other cross-functional teams to develop and implement Market Logistics solutions.

Working as a part of a global team, the position will be primarily responsible for leading application development, enhancements, continuous improvements, systems integration between Pfizer SAP and 3rd party Logistics Service Providers (LSP) systems, and issue resolution in the Market Logistics functional area.

This role will be

• The single point of contact (SPOC) for all market Logistics stakeholders and LSPs in Pfizer Digital Solutions for APAC Region
• The Subject Matter Expert (SME) for ERP Market Logistics processes and solutions
• Will be responsible for delivery and deployment of Digital solutions at Distribution centers, 3rd party Logistics Service Providers (LSPs) and other entities
• Will be responsible for developing strategies and identifying continuous improvement opportunities of existing processes and solutions
• An engagement partner for the sites and markets for all Logistics related Digital requirements
• Responsible for maintaining relationships with internal and external stakeholders, customers, vendors required to deliver, deploy, support and issue resolution of digital solutions
• Will be accountable for ensuring that Pfizer internal systems/solutions, Logistics Service Providers systems/solutions, integrations are compliant with Pfizer risk assessment and compliance standards

ROLE RESPONSIBILITIES

• Liaise with various businesses, regional operations, client partners and other stakeholders to understand ongoing and upcoming changes in the Market Logistics functional area
• Coordinate with stakeholders to establish priorities for Market Logistics digital requirements
• Initiate and manage project activities for the full lifecycle of the Market Logistics projects
• Work with Client Partners and other stakeholders to provide updates and secure funding for market logistics initiatives
• Document detailed requirements, gain alignment and communicate requirements to all stakeholders in business and other Digital teams
• Collaborate with various teams to develop, test, and implement digital solutions for projects
• Provide guidance to Solution Development team to review test scenarios and verify outcome of testing
• Participate in RFPs to assess and evaluate LSP s digital capabilities for Pfizer in collaboration with the business stakeholders
• Conduct Supplier Control Assessments and computer systems validation of LSPs in collaboration with the Pfizer Risk Management team
• Work with external vendors/LSP to communicate system integration and other process/solution requirements
• Work with external vendors/LSPs to ensure adherence of project timelines on their development/testing/deployment and compliance activities
• Act as a project manager or partner with Project Manager and other team members in the following activities:
  • Project plan creation and maintenance
  • Updates on progress to key stakeholders
  • Meeting organization and facilitation to align stakeholders and work teams on effort and statuses
• In an Agile environment, act as a product owner or an Agile team member to do the following activities.
  • Participate in PI Planning, Sprints, and other Agile events
  • Develop Themes, Epics, User Stories, and other Agile artefacts
  • Adopt Agile ways of working and Agile tools with a transformation mindset
  • Collaborate with other Agile team members to size, prioritize, develop, test and deliver minimum viable products (MVP) and incrementally accomplish the overall functionality
• Ensure compliance with global standards for system design, application development, and maintenance lifecycle including documentation standards as per Good Manufacturing Processes (GMP)
• Act as the SME on Market Logistics processes/solutions to the logistics team at the market, and LSP and ensure issue resolution
• Provide periodic status updates to reporting manager

BASIC QUALIFICATIONS

• Bachelor s degree in computer science, Logistics or related degree
• 8 years of experience in Global Supply chain performing business analysis and technical solutions deployment in the Warehousing and Logistics domain
• 5 years of experience in SAP (S4 Hana) , with specific focus on Sales & Distribution (SD), Inventory Management (IM), Quality Management (QM), Warehouse management
• Technical solution development and implementation experience in pharmaceutical industry for Warehouse operations, Logistics domain area
• Knowledge of software development lifecycles using traditional SDLC and Agile principles
• Knowledge or familiarity with the production support process, including tasks, escalation routes, communications, and other related activities
• Experience with software testing and testing tools (e. g. , automated testing tools, compare tools, etc. )
• A thorough understanding of system GMP requirements in detailed knowledge of IT system design and the maintenance lifecycle in GMP environments
• Excellent written and verbal communication skills (written and spoken in English)
• Strong attention to detail with good organization skills
• Proficient with Microsoft Office applications (Excel, Word, Access, Project, Visio, PowerPoint, Teams, etc. )
• Ability to respect individuals, collaborate and operate in a global multi-cultural environment with people of different backgrounds, languages, culture, preferences, time zones and requirements is mandatory

PREFERRED QUALIFICATIONS

• Ability to operate in a fast-paced environment
• Good follow-up skills to ensure accurate and timely completion of deliverables
• Ability to learn quickly, work independently as well as in a team environment
• Strong analytical and problem-solving abilities
• Strong business case development capabilities
• Good influencing and negotiation skills

PHYSICAL/MENTAL REQUIREMENTS

• Ability to perform complex data analysis
• Possesses excellent problem-solving skills

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• 5% to 10% travel may be required dependent upon project needs
• Periodically shift work hours and/or attend meetings to suit a market time zone
• May need to occasionally shift hours to support a go live or project release over a weekend