Senior Executive - Sales Support

JOB DESCRIPTION Job Title : Executive / Senior Executive Department : Commercial Sub Department : Sales Support- EXIM Reporting : Zonal Sales Support Supervisor / Manager Role Summary: Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions. Core Responsibilities: Support to outside sales/ Inside Sales for Rates filing. Arrange to quote rate / on carriages to the customers on behalf of outside / Inside sales. File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy. Follow up with the customers for booking (Quotation follow-up) Contact with Pricers on Freight and DDSM claims Act as Complete Backup for Outside Sales / Inside Sales linked. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS, intermodal, CEVA…) Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries. Handle Digitalized Customers– SPOTON queries Handle rate disputes of customers and RFI Closure Key Performance Indicators: Need to respond to All sales leads assigned within 14 days All target quotations to be followed up within maximum48 hours of sending with Pricers. Qualifications and Skill Sets: Minimum graduate. Minimum Experience of 3-4 years in shipping industry. Good written and verbal communication skills. MS offices kills. Go-getter and pro-active approach. Good analysis skills. Show more Show less