0 - 4 years
1 - 3 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Provide accurate information about products/services to customers through effective communication. Identify opportunities for upselling/cross-selling by understanding customer needs and preferences. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Collaborate with internal teams to resolve complex issues that require escalation. Desired Candidate Profile 0-4 years of experience in BPO voice process or similar industry. Excellent English communication skills with good pronunciation. Strong convincing power to handle difficult conversations effectively. Ability to work on outbound processes, sales lead generation, and domestic BPO projects.
Computer Age Management Services (CAMS)
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