Senior Consultant - Cloud and Infrastructure Engineer

Position: Senior Cloud and Infrastructure Engineer

Location: Noida

• Background:

Oroprise Solutions, a 10-year-old IT company (www.oroprise.com) is in the process of adding resource capacity to support its long-term client in Europe.

Job Summary:

We are seeking a highly skilled and experienced Senior Cloud and Infrastructure Engineer with 8-10 years of expertise in Windows, VMware, Veeam Backup, and Citrix. The ideal candidate will possess advanced technical knowledge, excellent problem-solving skills, and a proactive approach to managing and supporting clients’ infrastructure as well as providing expert guidance and support to other team members. This role requires a strong commitment to providing exceptional service and support to our long-term client and ensuring the smooth operation of the IT systems.

Key Responsibilities/Skillset:

• Technical Support and Troubleshooting:

o Provide expert-level support for Windows operating systems, VMware environments, Veeam Backup solutions, and Citrix infrastructure.

o Diagnose and resolve complex technical issues, ensuring minimal disruption to end-users.

o Serve as an escalation point for junior engineers and assist in resolving advanced technical problems.

• Infrastructure Management:

o Oversee the deployment, configuration, and maintenance of Windows servers, VMware clusters, and Citrix environments.

o Manage and optimize Veeam Backup and replication processes to ensure data integrity and availability.

o Monitor system performance, identify potential issues, and implement solutions to improve reliability and efficiency

Qualifications:

• Education:

o bachelor’s degree in information technology, Computer Science, or a related field preferred.

o Relevant certifications such as Microsoft Certified Systems Engineer (MCSE), VMware Certified Professional (VCP), Citrix Certified Professional (CCP), and Veeam Certified Engineer (VMCE) are highly desirable.

• Experience:

o Minimum 10 years of hands-on experience in IT service desk or technical support roles.

o Extensive experience with Windows Server and Desktop operating systems.

o Proven expertise in managing and troubleshooting VMware environments.

o In-depth knowledge of Veeam Backup and replication solutions.

o Strong experience with Citrix virtualization technologies.

• Soft Skills:

o Excellent problem-solving and analytical skills.

o Strong communication and interpersonal skills.

o Ability to work independently and as part of a team.

o Proven ability to manage multiple tasks and prioritize effectively.

o Attention to detail and a commitment to delivering high-quality work in a time-bound manner.

Work Environment: •

This role typically requires working in an office environment with occasional on-call responsibilities.