Senior Associate, US HR Shared Services (EST Shift)

Cvent, a prominent meetings, events, and hospitality technology provider, boasts a global presence with over 4,700 employees serving nearly 21,000 customers across 100+ countries, including 80% of the Fortune 100 companies. Since its inception in 1999, Cvent has been dedicated to delivering a comprehensive event marketing and management platform for event professionals and offering software solutions to hotels, special event venues, and destinations to enhance their group/MICE and corporate travel business. At Cvent, the essence lies in its people, with a culture that nurtures intrapreneurship, encouraging employees to exhibit entrepreneurial thinking and actions. This ethos empowers Cventers to make decisions and take risks as if they were the founders themselves. The company values diverse perspectives and strives to cultivate a culture that embraces differences while fostering shared connections, whether within teams or with clients. **Job Title:** Senior Associate - HR Shared Services **Job Location:** Gurgaon **Department:** Human Resources **Key Responsibilities:** **HR Process Management:** - Supervise the execution of HR processes, encompassing employee life cycle events such as hiring, promotions, transfers, and terminations. - Ensure the accuracy and integrity of employee records in HR systems (HRIS). - Assist in audits, reporting, and compliance-related tasks for internal and external stakeholders. **Employee Onboarding and Offboarding:** - Lead the onboarding process for new hires, ensuring completion of all documentation and provision of necessary systems access. - Collaborate with relevant departments to facilitate a smooth transition and integration of new hires into the company culture. - Manage offboarding procedures, including conducting exit interviews and handling formalities like returning company property, benefits exit processing, and final settlements. **HR Support & Employee Relations:** - Serve as a point of contact for employees regarding HR-related queries and resolutions of policy and process issues. - Collaborate with HR team members to maintain a positive work environment and enhance employee engagement. - Support HR initiatives aimed at driving employee satisfaction, retention, and performance. **Policy and Compliance Support:** - Ensure adherence to HR policies and procedures in line with legal requirements and best practices. - Stay abreast of HR trends, legal changes, and industry practices to ensure compliance and operational efficiency. **Continuous Improvement:** - Identify areas for process enhancement within HR operations and contribute to the development of best practices. - Assist in the implementation of HR technology solutions to improve operational efficiency. **Collaboration & Teamwork:** - Engage closely with cross-functional teams like Finance, IT, and Legal to ensure seamless HR operations. - Support HR projects and initiatives such as performance reviews, employee development programs, and training initiatives. **Key Skills & Qualifications:** - **Education:** Bachelor's degree in Human Resources, Business Administration, or a related field. - **Experience:** 5-10 years of experience in HR operations or HR administration. - **Skills:** Strong communication and interpersonal skills, adept at handling sensitive information, attention to detail, organizational skills, proficiency in HR software and Microsoft Office Suite, problem-solving skills, and a proactive approach to challenges. **Working Conditions:** - Full-time position with hybrid work arrangements subject to company policy. - Supporting Early EST US shift time.,