Salesforce Project Manager & Scrum Master

Description

• Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective.
• Identify and troubleshoot obstacles that are hindering the team’s progress.
• Promote continuous improvement through retrospectives and feedback sessions
• Communicate project status, risks and issues to stakeholders.
• Ensure that the team follows the Scrum framework and adheres to Agile principles.
• Define and Ensure Metrics related to Quality, Burndowns, Throughput, etc are being followed
• Work closely with the Quality Assurance Teams and track quality to ensure the Defect Management metrics meet the desired outcome.
• Track the KPIs around Scope, Schedule, Quality and raise flag in case of deviations
• Coordinate with Salesforce internal teams including Architects, QAs, Release Managers during key events like Releases and Deployments to ensure smooth releases
• Create material and support the Program Managers and internal Technical and Functional teams to drive weekly/ fortnightly status reporting calls
• Able to produce various governance dashboards and metrics on PM tracking tools like Jira.
• Track team performance with inputs from Technical leads and take corrective action
• Accountable for defining, tracking, reporting and improving the Key Metrics and KPI’s for the Salesforce Team
  

Required Skills And Qualifications

• Bachelor’s degree in Computer Science or a related field.
• Minimum of 3 years of experience as a Scrum Master or Agile Project Manager.
• Implementation experience in Salesforce projects is mandatory.
• Strong knowledge of Agile Scrum principles and practices.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to lead and facilitate Scrum ceremonies with command and control
  

Preferred Skills And Qualifications

• General conceptual understanding of programming
• Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or PMP
• SAFe certification and Kanban certification are a plus.
• Ability to work collaboratively with cross-functional teams.
• Prior knowledge of Agile project management tools, such as Jira.